was excellent service and clean and fit for a comfortable stay. also a great breakfast

space

good variety of breakfast, kids and adults were satisfied

i wish they had a taller toilet seat. when my little kids say it's low.

we had a big group with lots of kids so everyone was very disappointed

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

the room service was very attentive and resolve immediately.

great staff! customer service excellent! rooms are spacious and comfortable. plenty of parking

plenty of parking

wish the pool was open

breakfast and coffee

it has a pool, fitness center and laundry

early check in ( hilton honors) was the best perk because we travelled a long distance

kind staff great breakfast and service.

comfy beds! very quiet, appreciate the gym and pool areas!

it’s quiet, good location, had laundry room

red roof is a good value. i really appreciate that they don't charge a pet fee.

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

early check in

no pet fee

i liked there was no pet fee for my dogs.

no deposit or pet fee close to multiple stores and restaurants friendly front desk

the motel has a guest laundry room, with some vending machines

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

too small for to many kids and adults cant enjoy the time there beds where really stained around all the edges and no

told the guy at the front desk at check-in that we would not make breakfast because our flight departed at 6am and would have to be checking out around 415am

the wifi works great

also pool wasn't available for the kids

property by the rear parking lot had a lot of trash

close to the airport and an airport shuttle to hotel.

breakfast. bed layout. friendliness of staff.

shuttle service was excellent

quiet, breakfast was great! thank you hotel employee!

free airport shuttle

shuttle experience was great.

did not offer breakfast even though the website says it does, pool didn't have water in it (kids were bummed), the other bedroom did not have ac

shuttle service to and from airport was excellent

to move us to another room and that would have been great but we already had laid down the kids

in only one room, so the kids slept in a cold room and the other room temperature was little hot but ok

sofa was not clean and had stains. pool and gym were very small.

breakfast was adequate. staff was exceptional!

n i got in on a late flight, shuttle showed up very quickly and check in was smooth

all of the staff was extra friendly, also friendly w the kids

manager and staff were very professional, the room is very spacious, parking, and access to the gym

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

gym, room set up

gym

my room came with a kitchen

at the hotel and it was quiet i will stay again when i come back to town and the man driving the shuttle was so nice for the ride to the

shuttle service to bradley was great with very extended hours

staff location and they have breakfast !!!

the shuttle to the airport was excellent

a early check in the second stay, very friendly and helpful

the breakfast. no bananas.

kids running up and down halls causing noise at night

my kids wanted to swim and i was hungry, i doordashed my food and the gentlemen at the desk came

convenient shuttle

top floor hallways seemed clean and quieter. ample parking. close to highway.

the humble yet friendly staff everyone is down to earth, and the pool area is great.

the property itself was nice. pool was good. next to the airport a lot around you.

great service, clean and very comfortable room, clean and nice pool and great price!

pool was close

peaceful, clean, pool ready. easily accessible to other locations.

the pool was very clean my kids had a blast

complementary breakfast was great

i enjoyed the pool, and free breakfast, plus the staff were very patient and considerate.

great breakfast, quick check in, and minutes off the highway.

perfect place to sleep when you have a flight at bdl. clean and quiet and great breakfast!

i loved basketball court for teens and can’t wait for pool to open gym it was nice stay

clean neat rooms, friendly staff and breakfast was decent

check in was great. breakfast was generous. pool was refreshing. staff was friendly.

pool

we enjoyed the location - and the breakfast and the pool.

wish i could have stayed for breakfast but i had an early morning flight

there was no oven in the kitchen

suite size, fireplace, full kitchen, comfortable beds, hot shower, parking right at room

breakfast selection

in addition to a very good breakfast, they also offer drinks, and food in the evening making you forget you are staying by an

all over the kitchen floor, the curtains did close well enough for privacy, the sink faucet was very loose

good breakfast, cheerful staff that was helpful booking a morning shuttle and late night greeting

it was conveniently located. free and reliable shuttle service. breakfast was yummy.

upon room change, i was placed directly across from laundry

the breakfast options were adequate. on-site laundry was a plus.

good location to airport and breakfast muffin was dry but eggs were good.

- wifi wasn't working - although several people complain about wifi, the person in the front desk

good communication from front desk about eta of shuttle

black mold in the bathroom around the overflow drain, the accessibility bar and in the grout.

great location. good wifi. nice restaurant with the hotel as well.

customer service , very informative and helpful hotel has bar , a place to eat , a pool and many other amazing features

no restaurants were open. had room service for dinner and it was great.

very happy restaurant and bar was open

friendly, plush bed and pillows, bar and grill, room service

liked that you had a little fitness area

atmosphere depressing in bar and food poor

there was no breakfast due to covid-19 restrictions, but that was understandable

was not feeling well, and did not have breakfast

the airport shuttle was the key for us. the front desk staff were very friendly and helpful.

clean and breakfast

free breakfast was great

the hotel was overun with kids that made the pool area unusable as well as the gym

was woken up at 6am to kids screaming & running up and down the halls

had a last minute request (late check out) and they were very kind and willing to accommodate us

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

spacious bar and lobby areas

breakfast ended too early

the hotel shuttle was very good

the kids loved the pool we loved that we chosen this hotel

the pool and laundry facilities are a nice plus

the kids loved the pool we loved that we chosen this hotel

1 grab bar in the bathtub is not enough

too much to like - shuttle was unavailable to airport - which is why i booked this location

front desk clerk laundry shuttle

it's worth the money if you have business locally, in house bar and restaurant

managed to get an early check in

the suite was cool, felt like home. nice pool & whirlpool. liked the place a lot

space of rooms and the bar and food were good

room, clean, breakfast, staff

thrilled with the complimentary breakfast buffet, but other than that i was very happy with my 5 day stay

spacious room up to date room and facilities comfortable bed good breakfast

there were no pans in the kitchen we had. we had pots and a colander, but no fry pan.

to motorway and that it had a kitchen which i always like to have whenever i stay in

mon-wed complimentary beer, wine, and dinner. breakfast selection is wonderful

the breakfast was great

hotel was roomy, breakfast was good, staff were nice .

friendly staff, great location and easy parking

the room was great and the fitness center and pool were very

parking was good, did have handicapped parking

the location is good, with easy access, parking on the waterfront although my room was looking at the

pool and clean rooms

brightness comfortable access to things like computer gym laundry breakfast quit no

the pool was a bit cold for our little guy

breakfast was amazing

were sparking clean, staff super friendly and kids loved the pool

a different meat option for breakfast for those that don't eat pork, maybe turkey bacon other then that this place is perfect

spacious downstairs with a large dining table, couch, and kitchen

it was nice having a full size table for meals and kids’ homework, too

everything was available from hygene to the kitchen supplies

should have some paper towels or hand towels in the kitchen

my wife paused, my kids slowly laughed and asked,

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

for adult breakfast and $12 for kids was a little crazy so we skipped that and got delicious bagels nearby

only thing that i would complain about was that the pool and jacuzzi area needed to be cleaned

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

bc for us it wasnt a huge deal we couldn't use it for one night without our kids, but if we were staying longer or had our kids with us it would have been a deal breaker for

the pool was the best part because our kids had a wonderful time, and the staff was very friendly and attentive

the hotel was clean, staff was friendly and the breakfast was good.

the breakfast was good, there were pancakes and my kids loved it

they need to update breakfast foods available at least a couple days as week.

i had carried food for my kids that ended up going bad

love the pool and gym, ice machine so convenient

pool was cold; wasn’t as “upscale” as it was made to seem

very small thing..... the pool was very cloudy... lol... sorry ud83dude1e

at bar is good

comfy bed, nice staff . bar with food was perfect for a late arrival on a cold night. nice decor

pet fee is only $20. my kids love the indoor pool.

they only had $3 worth of coins at the front desk so we couldn’t let the kids do arcade or laundry

everything... clean comfortable pool was nice gym was great!

didn't even get a smile nor the time breakfast was to be served nor the time of the pool operation hours but i enjoyed my stay very much

early check in procedure is non existent

the laundry facility was useful

very noisy at night, kids running up and down the hall at midnight, kids left unattended in the pool

staff are great from check in, cleaning staff & the nice lady who goes the extra mile preparing breakfast and keeping it

breakfast was delicious and being able to pack and go to the room comes in handy with kids who struggle to wake early

next time i book , i may be towing a trailer, and will be concerned about parking.

loved the customer service and the continental breakfast in the morning

i loved it and would definitely go back again with the kids

right beside the bed, the bed was comfortable not to soft nor to hard, my 16 year old enjoyed the gym open 24 hours

breakfast was nice and hot. quite and relaxing

friendly staff, nice rooms, indoor pool

good location, very nice hotel, clean nice pool

easy check in, pool was warm and clean, facility was very clean,

the location and friendless and the pool area

24 hour gym, 24 hour snack store

use the pool or hot tub because there was too many kids in it

was good for our purposes and allowed some privacy between parents and kids with the separate room

was terrible too many room parties like 10 kids in hallway in front of my bedroom door

also the there wasn’t a spare trash bag for kitchenette but i figured we didn’t need it till it got full but it managed

it would be great if they could extend pool hours - open earlier and stay open late

room was also comfortable, queen studio suite with kitchen supplies, flat stove top, fridge and freezer, and microwave, dishwasher

room was available for early check in ( thank you ) and breakfast hit the spot

of a good hotel are covered , perfectly clean , new , staff super friendly , location x 3 , breakfast , fully recommended

felt the pool area could be cleaned a bit more often

pool, gym, restaurant all were closed due to covid, so i think the price should have been lower

kitchen area floor was sticky.

the folks who facilitate the breakfast really work hard to run a nice operation

heated pool

a staff member went to the breakfast area and hoarded all the sausage just before breakfast ended

breakfast was very nice.

my grandsons loved the pool

breakfast was little to be desired

friendly staff, great breakfast and ideal location with quiet room

equipment in gym mot working right noise from adjacent rooms. noise from hallway

we were going to use the gym but none of the equipment was working except the free weights

the water at the gym taste bad.

laundry not available, soda machines and ice machines on 3rg floor. not convenient

no breakfast.

good parking, great laundry

breakfast was fine.

clean comfy room / bed and a fine free breakfast.

laundry basket if you needed to do laundry

we like the pool, the hot tub the hotel room

laundry that worked properly

great free laundry facilities.

spacious room with kitchen area, pool in basement, clean, quiet and comfortable

- pool is more of a kiddie splash pool , not meant for swimming - paid breakfast

the pool is tiny

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

the heated pool was great for the kids to help burn off energy

was such a great time everything looked brand new the bar and the bistro was amazing the room was extra

breakfast was an added luxury

delicious continental breakfast, and the restaurant was fabulous as well

my room was almost a villa, across the parking lot from the main inn and the desk staffer walked me to the room

bed & breakfast

building, easy access and parking, ev charger on-premises, own restaurant, friendly staff

breakfast was delicious

the pool.

room next to laundry

the hotel or came back every staff member stopped to say hello- wether it be a grounds keeper- laundry person- house keeping

very good breakfast and coffee available through day

the gym was great

breakfast was absolutely delicious…lots of choices

breakfast was okay . the pool was crazy crowded

noise of highway and kids running, laughing, screaming, slamming doors till after 11 pm

enjoyed using the gym room when i could get in it

the guy that checked us in was awesome, a level of service hard to find weird breakfast rules about not leaving the dinning area with any food or drink

free breakfast was great, pool and hot tub were awesome.

breakfast was great

it was very clean and smells good. i love the hot water on the pool ❤️

free breakfast,laundry on premises

used the gym and was sufficient to get a workout

the breakfast was good not as big as chicopee but still was amazing

the pool water was freezing. definitely not a heated pool.

full size kitchen and full size stove/oven and fridge

decent breakfast and nice lounge areas, pool and fire pit

glad to have a laundry room

dust on top of fountain drink machine that is used during breakfast

dated staff are great rooms with kitchen doesn't have the essentiels had to go out and buy forks knifes pan bowls dish washing

had the studio with a connecting door to an entire room the size of a hotel room with a kitchen, dining for two, sofa, chair, coffee table and tv

location was nice and the jamaican lady who worked in the kitchen was a sweet heart

the staff was friendly and we loved the breakfast variety -- something for

it was new years eve and all, but when we woke up and went to the elevator to go down to get breakfast there was dried up vomit in front of the elevator

continental breakfast was extremely disappointing

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from venue and was more

the breakfast wasn't even worth going too

more breakfast choices. soy milk for non milk drinker,

our kids loved the pool and we all enjoyed the food at the restaurant

the bar and restaurant were excellent, but closed too early. that's the only complaint i have

the pool is very nice

lovely location. staff very courteous and efficient. breakfast was delicious

the breakfast was delicious, with every nourishing food imaginable

pool wasn't available

location, gym, and pool

the pool and fitness room is great

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it was very clean an neat

pool was cold and not appealing to swim in but the hot tub and sauna was great

my tv didn't work all-day i had to switch rooms at 8:00pm with 2 little kids alot of work.

the pool was a little dirty and no towels in gym area

beds were comfortable, rooms were clean, breakfast was delicious

everything was great and the breakfast was a nice added bonus

the pool and the breakfast

parking was plentiful, even enough room to park with a trailer

the room was spotless, the beds were really comfortable, the breakfast was more than adequate and the view from the dining area was simply lovely

there was a lot of food choices in the area and was pretty close to the mgm casino.

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

the style of the hotel was lovely, and the gym was spacious and clean

our hotel room was a generous size with high ceiling, mini kitchen, comfortable sitting area and roomie bathroom

small breakfast, no room service

comfortable bed, large room / suite. clean accommodations. good restaurant. good gym.

restaurant and bar had excellent food and cocktails

hotel bar opened late and starbucks.

didn’t like that it was kids in the pool with no supervision and no staff said anything about it i couldn’t believe it

food options were too highend if traveling with kids

it has swimming pool and little gym

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their parents to the point where i’m not sure it was safe

the room, breakfast was just what we needed

room, pool and breakfast were the best we stayed at during our trip

breakfast was great

good amenities: parking right in front, breakfast included with various choices

the pool was good sized, which we were wondering about as there are no pool pictures on the website

breakfast was great!

great staff, amazing rooms, got to speak with the nicest people at the front desk and an awesome breakfast in the morning

love the quietness the smell of clean bed was comfortable and breakfast was great

breakfast was awesome

location,breakfast

proximity to highway, shopping mall; and my children really enjoyed the swimming pool.

breakfast was excellent,the pool was great and hot tub was relaxing

breakfast was excellent and breakfast staff very friendly

i loved the hot tub and pool very nice setup and enjoyable, same with gym was nice

breakfast sucked the eggs were nasty the oatmeal was mushy could have been much better

also the gym was locked by appt only and even though it was empty that same staff member refused us entry or

clean, easy freeway access, free breakfast and quiet. staff is really friendly!

the amenities- fitness gym and indoor pool

clean room, friendly staff, nice swimming pool and a variety of nearby places to eat, best part was the tv channels that were available at no

it looks trendy very cute, games in the lobby, lounge area and they have an indoor pool

breakfast was good. coffee excellent.

pike; clean, comfortable room; breakfast was very good for an economy motel; had small fitness room; inexpensive

and it comes with complementary breakfast

everything was great!! great breakfast!!

us one more night due to the fact that we were in pain from our disability and still allowed a late check out the next day

breakfast was good but wish they also offered bacon and extended hours to 10 am.

the rooms were newly renovated and the pool was nice and

breakfast was amazing way more options than i expected they had almost everything you could think

great laundry facilities

excellent room. fine breakfast. close to dining choices.

would have liked to have tried out the pool or fitness center but wasn't sure if included

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

breakfast was okay

very friendly staff, nice room, clean, great value, and such a great breakfast buffet too

location close to the mass pike. good breakfast.

pool was closed

we enjoyed the gym and pool

breakfast was hot and delicious with plenty of options which is important to me

friendly and helpful staff at check-in and in the morning for breakfast

location, breakfast, gym

the bar is great and there s a pool table there as well

they didn't deliver her milk in the morning's room service order though it was clearly marked

rooms with uncomfortable beds, was told there was no wifi

i understand with having kids, that's why i requested a room on the first floor so we won't get a complain

it has a chess board table that my toddler jst loved playing with and a complimentary breakfast that starts at 4:00am

parking is a block away and no valet service. continental breakfast

the breakfast could be better or at least offer a la carte

coffee is always available in the lobby, free breakfast was tasty and the spa is beautiful and gym is great w free water bottles and chilled towels

just about everything, valet parking was a great benefit and easy to use.

best hotel buffet breakfast i have seen in years if not ever

dont like the idea thatthey dont have coffee even after breakfast because most big hotels offered this one for

i liked the spacious room with the kitchenette. pool was great! breakfast was good!

great staff. clean everywhere. pool fridge microwave :)

everything, clean good breakfast and very friendly staff!

hot breakfast is amazing

the staff. and breakfast was delicious! thank you

loved having a kitchen, and the hotel is close to ever single store and amenity you could imagine, including a ski

was very disappointed that the breakfast was not served by 8am

breakfast was scaled way back, supposedly for covid, but did everything have to be disposable

the room was spacious and the area was quiet, there were good options for breakfast

i wish the pool were open. the gym was tricky for me to work the equipment by myself.

free breakfast was also nice, only a little disappointed with the fact they had no potato option for

staff was soo friendly and the pool was nice

the breakfast was great! management was very helpful and accommodating.

pool was

kitchen area floor was sticky crumbs in the chair. all else was great including the jet tub

pool and grill

really liked the full kitchen setup

kitchenette

wish they had an oven in the kitchen but everything else was great

the bar was available late enough to enjoy a cocktail while visiting with family

the bar only open 5-10

en though i was in this hotels parking lot) they then asked me to see if any other cars were damaged

food and service at breakfast and at the bar were excellent

nice room service but too $$

parking a bit spread out. no breakfast.

pool was closed the lights in the parking lot were not working breakfast could have been a bit

location. bar food was good value

the water pressure in the shower was good, according to some of my family the gym and pool were good

i think the bistro was falsely advertised along with the pool

also the only thing that is missing is a swimming pool

the pool was a great size for the kids

and kitchen staff

the breakfast could get a boost or at least a refill on items mid way through

everything was clean the kids loved the pool

breakfast was very good nice selection, with make your own waffles!

staff both at the front desk and the lady who sets up the breakfast bar where awesome and helpful

the staff, decor, breakfast and cake shop were all outstanding!

we reserved this place specifically for the location and the pool for the kids

inn , comfy beds, friendly and helpful staff, room service from the excellent italian restaurant next door, great

fantastic breakfast

kitchen and laundry facilities

the breakfast is totally unhealthy. there was a very unpleasant smell when i entered the room.

breakfast provided

clean, quiet, helpful staff, comfy bed, full kitchen, able to get a dvd player.

clean and comfortable. nice pool, hot tub and work out room.

i liked the free breakfast and gym.

loved the beds and pillows, very clean and great breakfast.

she gave no information regarding, time of breakfast or pool open to close times

the full breakfast is the best