much chlorine in the pool'maybe a protocol during covid, but we didn't stay in the pool as long as we hoped because our

we didn’t take advantage of the breakfast but it smelled delicious and was well attended by other guests

i wish we would have made it to breakfast and the pool but unfortunately we over slept but i bet it would have been amazing

very nice staff for check in and check out, pool and hot tub were very nice and a free full breakfast was a very nice surprise

quiet clean good breakfast

pool wasn't open.

the guy that checked us in was awesome, a level of service hard to find weird breakfast rules about not leaving the dinning area with any food or drink

kids loved the pool

the breakfast was always good

3rd floor company that staying there had kids running, jumping & banging on the walls very late

nothing was open , as in pool and gym

there was nothing left for breakfast when we went down

it was clean, had a kitchenette and staff was very friendly and helpful

kitchen in room was great. clean. recently renovated.

i though the room was outstanding. the breakfast was fantastic!

the gym was great

the staff was courteous and the breakfast was delicious

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

breakfast was delicious

pool

the pool.

- pool is more of a kiddie splash pool , not meant for swimming - paid breakfast

pool is extremely tiny

the pool was amazing. 

was such a great time everything looked brand new the bar and the bistro was amazing the room was extra

lobby, pool, fitness areas are great

has a full kitchen with glass dishes a full size fridge and stove

big rooms, the pool

great free laundry facilities.

needed to do laundry, but dryers were not functioning well.

laundry basket if you needed to do laundry

the pool and gym was

pool closed when i arrived,

breakfast was amazing

pool

liked the gym facilities and swimming pool

everything was great!! great breakfast!!

the breakfast was good i thought everything was satisfactory

no breakfast because of covid

location, near shopping stores and restaurants. good breakfast

fitness room door creaks and equipment is loud

the gym had free weights which was a plus

the fitness room. the kitchen in the room. the size of the room.

the place was very clean and salt water pool was awesome!

love the full kitchen

excellent room. fine breakfast. close to dining choices.

proximity to highway, shopping mall; and my children really enjoyed the swimming pool.

i loved the hot tub and pool very nice setup and enjoyable, same with gym was nice

facility was clean and well maintained, staff was friendly and accommodating, great breakfast!

the environment the use of the pool and gym and access to the dining room was very nice and staff have been very friendly

the room was great with a separation between the bedroom and the living room/kitchen

laundry not available, soda machines and ice machines on 3rg floor. not convenient

dry clean friendly staff good breakfast

clean comfy room / bed and a fine free breakfast.

free breakfast and the room was great

employee in breakfast room very helpful (sorry) didn't get his name

it was nice enjoyed the pool

was great, i like the pool, awesome jacuzzi

location close to the mass pike. good breakfast.

breakfast was great, i like the pool, awesome jacuzzi

breakfast was gross. we ate out after tying to eat in.

location, breakfast, gym

the pool was small.

friendly and helpful staff at check-in and in the morning for breakfast

swimming pool of course!

the pool was way to small. 3 people at most.

the bonus for us was the coin operated guest laundry which made travelling easier

we didn't make it to the pool , unfortunately, we had been out in the rain all day and needed to get warm

gym was small, poorly ventilated and several pieces of equipment were not working properly.

clean, has a pool and a gym

didn't even get a smile nor the time breakfast was to be served nor the time of the pool operation hours but i enjoyed my stay very much

one of the best gym/pool/hot tubs i've had in a hotel

location, cleanliness and pool...staff was great too!

one of the best gym/pool/hot tubs i've had in a hotel

garage, amenities, easy location, room service, and the 2:00 p.m. check-out.

staff were exceptional, we were given a room on a higher floor so the kids could have a good view

in the morning, good coffee and an ok breakfast

the only negative we had was how cold the lobby was during breakfast.

the free breakfast was great

there was a laundry center, fitness center and pool

breakfast was very good and the location was perfect

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

all the kitchen facilities are fully equipped

should have some paper towels or hand towels in the kitchen

it was nice having a full size table for meals and kids’ homework, too

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

my wife paused, my kids slowly laughed and asked,

brightness comfortable access to things like computer gym laundry breakfast quit no

staff was very friendly, the pool is perfect for families the communication was wonderful and the breakfast was

have offered a shuttle service to/from the new mgm springfield casino

staff was very friendly, the pool is perfect for families the communication was wonderful and the breakfast was

the kids and i were asleep, but my husband was awake trying to use the bathroom when she just walked in

the gym area to workout in was really nice

laundry room came in handy

pool, gym, right beside basketball hall of fame, right beside pizza/pasta place.

service was way to slow and the bar across the parking lot was fun for one

easy to access from i91. good bar restaurant next door

there was a lot of food choices in the area and was pretty close to the mgm casino.

breakfast didn't work for me. had to walk to office from unit..

i thought they would have more variety for breakfast but the waffles was amazing!

i absolutely loved it and the free breakfast was great, i

location, breakfast, very clean, friendly staff.

room, pool and breakfast were the best we stayed at during our trip

many too many breakfast options and the bathroom sliding door came off the hinge so we got stuck in the

good amenities: parking right in front, breakfast included with various choices

the indoor pool and breakfast area were very nice

i used the gym and the elliptical worked well

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

very nice room, easy access. good breakfast, love the waffles.

great staff, amazing rooms, got to speak with the nicest people at the front desk and an awesome breakfast in the morning

breakfast as excellent

love the quietness the smell of clean bed was comfortable and breakfast was great

we really enjoyed the swimming pool which was clean and empty :)

no gym. breakfast hot food not really hot

indoor pool and gym

easily accessible from highway. free breakfast and pool was enjoyable

the gym is a definite plus

after dinner, we went to our 930 pm swimming slot because the pool was open

friendly acccomodating staff. we got unexpected early check in.

is incompetent, covid dirty laundry left in the hallways overnight houskeeping forgot about it and left

the breakfast is one of the best hot bar hotel breakfasts we have had

we liked the pool and the fact that the restaurant was so close and the food was delicious

great breakfast, quick check in, and minutes off the highway.

the laundry room was clean and easy to use for my daughter's field hockey gear

the whole location was awesome nice parking good size room good pool

breakfast could have been better i tried to get dinner but there was no one at the bar to order my

friendly staff, very clean room, comfortable bed and inviting restaurant and bar area

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

i liked there was no pet fee for my dogs.

the motel has a guest laundry room, with some vending machines

no deposit or pet fee close to multiple stores and restaurants friendly front desk

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

early check in

red roof is a good value. i really appreciate that they don't charge a pet fee.

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

it’s quiet, good location, had laundry room

pool spa gym

breakfast and coffee

very clean and the pool and spa were clean as well as the fitness center very well kept

breakfast was great, room was big and clean, price was proper

comfy beds! very quiet, appreciate the gym and pool areas!

hot breakfast was very much appreciated as well

gym and pool closed and room service coordinated on a by-request basis

possibly from pipes in laundry below room

breakfast buffet is perfect

we found an empty beer bottle under the bed the staff was sitting around smoking outside the laundry room which my kids could see and

pool could have been bigger

ve been nice to have a vegetarian breakfast option

great free breakfast, great early check in, great late check out, great tv, great shower.

breakfast very good

were very few towels available at the pool in the morning for the number of people using that amenity

and very accessible grounds, comfortable bed, yummy continental breakfast, supportive, friendly staff, great central

breakfast was adequate and well set up.

breakfast is very good, and it was wonderful to have coffee and tea available all the time

the breakfast was presented in theme with the town and space, as well as, delicious

great location, impeccably clean and comfortable room, great breakfast

we live the location - off busy route 9. the staff is very friendly. great varied breakfast.

breakfast was decent. more fresh fruit would be nice (maybe i just went too late).

breakfast was delicious

the pool and gym were very clean

the gym facilities were also a bit out dated and basic

they were doing work around the pool so we didn't use it.

the pool maintenance should've been better

a pool which is why i stayed there pool was closed very disappointed

no coffee available pool closed no place to lounge outdoors

considering this motel has a pool - it is rather strange there would not be television as well

i was too busy this time to take advantage of the indoor pool, but i would make time to use it next time

gym and pool cleese by 9pm.

access to pool and workout with a bbq restaurant within walking distance

very clean & nice. welcoming staff. nice pool.

she did her best to rectify the small items i requested (working remote control, where fitness room located, etc

easy parking

lots of parking

walking down long corridors and taking elevators like in many

wifi here is always a issue

nsidering price)

pool is not heated and had to ask for towels every time the kids used it

good sized gym

) to the pool which is very small (ca

the included hot breakfast was also very much appreciated

pool doesn't seem to have chlorine in

i wish they had a taller toilet seat. when my little kids say it's low.

we had a big group with lots of kids so everyone was very disappointed

downside to the continental breakfast was that if you went the last hour that it was served, there was not much left and the

sticky syrup on breakfast area floor & in elevator.

kids in a separate (attached) room on the pull out couch with their own tv

pool, hot tub, gym, and above-average breakfast! perfect for a mid-week business trip.

jeremy brown was delightful upon check-in the waitress , pool fella and the cleaning staff were very friendly

beds were comfortable and room was clean. pool was very nice. everything was perfect

beds were very comfortable excellent furniture their height . pool and jacuzzi open

nice hot tub and pool

wish the pool was open

assholes that leave barking all day dogs in room when not there multiple abandoned stolen cars in parking lot dont waste time complaining to staff/owner they laugh and say oh

the pool was great!

gym need fix new carpet replacement of smell and laundry dryer need be more expecting of heat

the gym was disorganized and broken

the swimming pool is very small

pool could use updates (rusty rails, etc) hot tub very hot, pool was too cold

very clean and attractive. i appreciated the fitness center as an amenity.

shower water was cold, and the tub kept filling up with water, the pool was really cold took a while for us to want to swim around, also we thought there was a

also has an indoor pool and fitness

the staff were very friendly and the complimentary breakfast was a hit

24 hour shuttle, nice room with couch and desk, mini fridge and coffee in room, lovely clean

shuttle service was excellent

breakfast was great, rooms were comfortable, clean and quiet. excellent for traveling with kids.

close to the airport and an airport shuttle to hotel.

location park 18 wheeler with plenty of parking no one messed with truck or

pool and gym

your mins from places to eat and entertainment, the pool is also fun for the kids

rooms, very friendly accommodating staff, very adequate hotel gym, close proximity to airport, shuttle

your mins from places to eat and entertainment, the pool is also fun for the kids

wouldn't be so bad if the kids stayed together

breakfast was fresh, and we had the best biscuits we have ever had on our many travels

if the bedroom had been placed where the kitchen is.

very charming inside and out! the breakfast was delicious and bed was comfortable.

staff was very nice and breakfast was amazing

the breakfast and food options were plentiful and it was exciting to see their full breakfast offerings

only the bar area open for meals which were not great..disappointed

atmosphere depressing in bar and food poor

i enjoyed how pleasant room service was and enjoyed the shuttle

liked that you had a little fitness area

friendly, plush bed and pillows, bar and grill, room service

the front desk lady and drivers of the shuttle were very polite and helpful.

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but neither existed at this hotel

the breakfast was served for 6 hours

i just wished that the fitness center was a bit larger.

breakfast

shuttle service to the airport, provided by a contracted company

in only one room, so the kids slept in a cold room and the other room temperature was little hot but ok

flashy but clean, quiet, close, free shuttle and wifi

did not offer breakfast even though the website says it does, pool didn't have water in it (kids were bummed), the other bedroom did not have ac

location to airport was great, help setting up the shuttle was much appreciated

free laundry

loved that they had a kitchen with everything you need to cook

i had a 6am flight, but the 24-hour shuttle service got me there with ample time to spare

airport shuttle roundtrip with added bonus of wake up call! thank you!

the kitchen was great with a small stove and dishwasher

the property itself was nice. pool was good. next to the airport a lot around you.

pool is great

thanks for fixing the cable of tv, pool is excellent

the pool

by, the staff was okay not very pleased with them but over all everything was great including the pool

the time for the pool

clean neat rooms, friendly staff and breakfast was decent

we enjoyed the location - and the breakfast and the pool.

we enjoyed the location - and the breakfast and the pool.

pool

was no room service , room was very filthy upon arrival bath tub full of pubic hairs webs on the ceiling ,

the wifi was very slow

gym, breakfast and bed

pool had so many people in it and they were very rude splashing us and we had little kids with us

also the gym was not as advertised

my flight came in early and the hotel accommodated me with early check in!

location to the airport and airport shuttle offered

wish breakfast was available earlier for early flights.

there was an annoying noise from the laundry room that adjoined my room

friendly staff, very comfy bed. good variety at breakfast

the pool, lobby, breakfast and being close to amenities.

also, having doors to separate the room from the living room and kitchen gives guests extra privacy

breakfast selection

suite size, fireplace, full kitchen, comfortable beds, hot shower, parking right at room

i had 3 people with me including kids so we used a lot of things

fitness center and pool were nicely maintained

- wifi wasn't working - although several people complain about wifi, the person in the front desk

free airport shuttle. friendly staff

shuttle service was great as well

fitness room was cramped

staff, clean updated hotel & spotless warm pool & whirlpool

pool and hot tub well-maintained

breakfast is a nice concept for early morning travelers was a disappointment especially considering

the taxi man said he would call the hotel to ask the shuttle bus to come and that i

the airport shuttle was the key for us. the front desk staff were very friendly and helpful.

no wifi

floor in my room didn't have carpet. very dark in back parking area

the pool was clean as well as the hallways and room

did not like. no shuttle no breakfast dirty bathroom.

breakfast no shuttle service and not told about pool or pool hours

we were the last breakfast sitting and they ran out of muffins

excellent made to order breakfast

the breakfast was just delicious

traditional decor, cleanliness, convenient location, breakfast — all excellent!

wonderful room, comfortable bed, amazing breakfast, reasonably priced, great staff

was woken up at 6am to kids screaming & running up and down the halls

spacious bar and lobby areas

clean fitness center and swimming pool

wish pool was bigger as it was filled with kids

had a last minute request (late check out) and they were very kind and willing to accommodate us

the shuttle from airport was not available when we arrived

am used to staying at marriott courtyard and was very disappointed that there was no free breakfast

we were able to get a shuttle to and from the airport even at very early hours in the morning

they also had yard games for the kids to play

free shuttle to the airport and convenient breakfast place

wonderful staff and greatly appreciated early check in as we had work commitments

i appreciated shuttle to and from the hotel

front desk clerk laundry shuttle

me in and suggested dropping my rental car so they could return me to the hotel for the night and shuttle me to the airport in the morning

i do not recall the drivers name( airport shuttle)however, he deserves an honorable mention as well

all the amenities were very nice: pool area, bar, fire pit

no oven. in door pool was on the cold side.

the breakfast area was small for the amount of people that were there

the swimming pool the hot tub the gym

the family really enjoyed the fire table/bar out back

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

the breakfast staff was also very nice and the food was

could use some updates and improve the breakfast

clean rooms and great breakfast

need a better breakfast selection

they accommodated all requests i had and being able to order room service from the restaurant was a pleasant surprise

breakfast was a bit light.

breakfast

didn t really matter to me, but i don t think there s an on site pool or gym

location was great. hotel had lots of character and parking seemed ssecure.

pool area could use some touch up

and shower, the filet-mignon with sides of brussel spouts and grilled small potatoes, a lovely breakfast in the morning

very comfortable bed; had breakfast in the small cafe and it was very good.

lovely location. staff very courteous and efficient. breakfast was delicious

the bar and restaurant were excellent, but closed too early. that's the only complaint i have