walking distance to campus. amazing complimentary breakfast options.

and very accessible grounds, comfortable bed, yummy continental breakfast, supportive, friendly staff, great central

the breakfast was presented in theme with the town and space, as well as, delicious

breakfast was adequate and well set up.

breakfast is very good, and it was wonderful to have coffee and tea available all the time

booking description says hot tub. there is no hot tub, just a small pool.

noisey room over the pool

clean, comfortable, great breakfast, close to town.

gym is tiny & couldn’t get the tv to work, b ut the ones attached to the machines seemed to work

great free breakfast, great early check in, great late check out, great tv, great shower.

staff, good breakfast, very comfortable beds , very clean , good location

the food was ok. typical hotel breakfast.

didn’t allow early check in- person who answered was rude

- the pool was shut down, our tv was broken, the elevator was broken, the gym equipment was not working

improve quality of the breakfast

easy parking

clean and good sized room with two queen beds, wifi, tv and coffee

new we were to sleep in the motel on the road, it was 100% like we expected - parking right in front of the room entrance, simple facilities, just enough to spend a night while

parking is right outside the door

are clean, beds are comfortable, free parking, friendly staff, and good location

loved the pool, breakfast was amazing and the beds were really comfortable.

the gym facilities were also a bit out dated and basic

big, comfortable bed, friendly and helpful staff, varied breakfast.

the pool and gym were very clean

breakfast was so-so

location park 18 wheeler with plenty of parking no one messed with truck or

considering this motel has a pool - it is rather strange there would not be television as well

location perfect for our needs (hiking the holyoke range). pool had shaded area - nice touch

the pool maintenance should've been better

a pool which is why i stayed there pool was closed very disappointed

they were doing work around the pool so we didn't use it.

great breakfast in the morning and all new updated rooms with fantastic decorating and

all kinds of pasty, an oatmeal bar and hot eggs, bacon, sausage and biscuits

the breakfast was really good

breakfast was fresh, and we had the best biscuits we have ever had on our many travels

breakfast was great. inn unique & room very comfortable!

pool area was clean water temp good clean breakfast area and decent food room was clean and

very clean & nice. welcoming staff. nice pool.

i was too busy this time to take advantage of the indoor pool, but i would make time to use it next time

she did her best to rectify the small items i requested (working remote control, where fitness room located, etc

pool was great.

the pool and hot tub were nice and kept clean

very clean. pool was nice. having laundry facilities came in handy.

even breakfast was delicious

complimentary breakfast is amazing

wish restaurant and bar had been open one night during m-th stay.

trader joes and target across the street for provisions for college kids

we had two adults and three kids and it was just right

only complaining is some of kitchen utensils are missing or needed to be replaced, such as spatula

my kids loved the pool & snack area

was comfortable with good tv and ample space full kitchen and dish/drink/silverware convenient location comfortable bed with excellent pillows and a

nice hot tub and pool

kids enjoyed the fitness room

the pool was also clean

clean, quiet room. wonderful bed. close to umass and easy access. delicious breakfast.

the kids loved the heated pool/hot tub

very clean, quiet and comfortable. reasonable fitness center.

pool and gym a plus

also has an indoor pool and fitness

pool could use updates (rusty rails, etc) hot tub very hot, pool was too cold

very clean and attractive. i appreciated the fitness center as an amenity.

we were the last breakfast sitting and they ran out of muffins

wonderful room, comfortable bed, amazing breakfast, reasonably priced, great staff

the breakfast was just delicious

beautiful and comfortable room with delicious breakfast.

it was a wonderful hotel and a lovely room. amazing breakfast

i enjoyed the pool, and the laundry room was convenient.

come clean the room while we were out and the pool was closed and no change machine by or in the laundry

lots of good facilities with games and laundry. beautiful location.

i also liked the laundry facility near the pool so we didn’t have to leave our wet clothes in the rooms overnight

laundry facilities were dingy and the dryer door wouldn't close

indoor pool was a little small

pool was closed

location, breakfast, gym

the pool was way to small. 3 people at most.

the location was great. the rooms are very clean. but no breakfast at this time!

kids had a blast in the pool

the breakfast was great. there was a wide variety to choose from.

very friendly staff, nice room, clean, great value, and such a great breakfast buffet too

enjoyed using the hot tub and the pool and the rooms are comfortable and clean also breakfast was

the breakfast was decent

a small kitchen, dishes, fridge

were very impressed with it's cleanliness and facilities (pool, gym, outside area for sport and relaxing) and the staff were extremely friendly and helpful

the environment the use of the pool and gym and access to the dining room was very nice and staff have been very friendly

breakfast was excellent and breakfast staff very friendly

breakfast was excellent,the pool was great and hot tub was relaxing

love the full kitchen

breakfast selection: imma diabetic and the only choice was yogurt

breakfast was good but wish they also offered bacon and extended hours to 10 am.

breakfast was a mix of cold and hot

kitchen, very comfy bed

the amenities- fitness gym and indoor pool

breakfast was good enough, clean, well-stocked, and varied

liked the gym facilities and swimming pool

sure how breakfast worked because of covid, just grabbed coffee and ate after checkout somewhere else not a

the pool and gym was

no breakfast because of covid

location, near shopping stores and restaurants. good breakfast

the breakfast was good i thought everything was satisfactory

fitness center could use a new set of dumbbells

and it comes with complementary breakfast

the pool was just the right temperature, and size to allow multiple families to use it at once

kitchen was prepped well

the pool and pool area was clean and in order

work in springfield and needed to be in town for 3 days, i chose residence inn to have a kitchen area which was great

pool was down for maintence and when i arrived the women at front desk wasn't to pleasent

breakfast was great

pool was great breakfast was yummy and the room comfy

used the gym and was sufficient to get a workout

breakfast but it would be good to have some wheat flakes for breakfast choice

was friendly, everything was very clean and the included breakfast was great

pool smaller than i thought, but can't hold that against the hotel

was some young kids having a party in one of the rooms but i will say that the staff resolved the

pool was closed while we were there, that was a bummer for the kids

kids loved the pool

kids running up and down hall; this went on for hours

the gym was great

room next to laundry

only draw back pool area wasn’t open

an umbrella or two by the pool may be a good idea for those that need to come watch their kids but don't necessarily want to

breakfast could have ben better

stuff was awesome and the fitness room also the breakfast room everything was great thank you

the pool was good sized, which we were wondering about as there are no pool pictures on the website

excellent breakfast and front desk staff

breakfast was great! pool was warm and clean

pool

pool too chilly

great staff, amazing rooms, got to speak with the nicest people at the front desk and an awesome breakfast in the morning

love the quietness the smell of clean bed was comfortable and breakfast was great

it was very clean , receptionist was excellent, free breakfast was great

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

location,breakfast

pool is extremely tiny

lobby, pool, fitness areas are great

pool a bit smaller than appeared on the photos

the pool was amazing. 

was no coffee cups for coffee maker, bar was closed, elevators smelled of smoke and worst of al our shower leaked all over the bathroom

clean, good customer service, great breakfast.

the gym is a definite plus

nice pool

everything, clean good breakfast and very friendly staff!

free breakfast. very nice room.

big rooms, the pool

need some sorts mat to go from elevator to pool

the cup board facility, the comfort, the quiet, the mostly friendly staff, the easy check in,the pool jacuzzi hours, the free gym and laundry

beds were comfortable, the shower hot, great full kitchen and the pool was great

beds were comfortable, the shower hot, great full kitchen and the pool was great

the lady in the breakfast room kept that area immaculate

hotel was well maintained. had a nice pool too. liked the laundry.

no breakfast- no room service- very tiny room- no gym- no computers to use

laundry not available, soda machines and ice machines on 3rg floor. not convenient

nice inside wonderful breakfast had a gym

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

very nice place, very clean, comfortable, quite, good breakfast.... they treated us really good!

parking was plentiful, even enough room to park with a trailer

everything met our needs. please provide creamers at breakfast.

there was a lot of food choices in the area and was pretty close to the mgm casino.

hot breakfast was definitely a

i like that it had gym

fact that the pool is not open longer than 9pm and the gym is not a all nighter

awesome gym, great pool and good breakfast that was included in the price

the breakfast was great

the bed was very comfortable and most of all the breakfast was awesome

inn is very conveniently located, the bar is very friendly

breakfast was excellent as was dinner in the inn restaurant

breakfast order misunderstanding but quickly corrected to our satisfaction.

the breakfast is fine

staff were exceptional, we were given a room on a higher floor so the kids could have a good view

room two had a toilet leak which had room service banging on the door at

service not up to previous msrriott service - room service

no room service.

staff were exceptional, we were given a room on a higher floor so the kids could have a good view

the free breakfast was great

i had carried food for my kids that ended up going bad

the hotel was clean, staff was friendly and the breakfast was good.

they need to update breakfast foods available at least a couple days as week.

help, but on such a busy weekend in springfield would assume they would be prepared for lots of kids in the pool at all times

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

all the kitchen facilities are fully equipped

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

the open concept was great and the kitchen area was perfect for a short stay or even a week-long stay

it was nice having a full size table for meals and kids’ homework, too

my wife paused, my kids slowly laughed and asked,

wanted to grab a beer when we got back from the casino but the woman at the counter had closed her register down earlier than 11 and said we

were sparking clean, staff super friendly and kids loved the pool

24hr gym was great but the air wasn't working in the gym so it was kinda warm

staff was very friendly, the pool is perfect for families the communication was wonderful and the breakfast was

the property was exceptionally clean and close to a lot of food places and casino!

laundry facilities weren t utilizable

the parking was well lit and felt safe

friendly staff, great location and easy parking

comfortable clean just sad due to the spa and pool being closed because honestly thats why i came but i still enjoyed my time

pool, gym, right beside basketball hall of fame, right beside pizza/pasta place.