parking

no room service had to get own towels and toilet paper

nice staff, close to where we needed to be, clean, great breakfast which made oour trip easier.

the breakfast was the same every day they can change it up a little add more fruits

location, guest laundry and business kiosk.

the pool area had some litter

we stayed with three kids and we were only able to get 1

much for the kids to do

courteous, friendly service. good breakfast menu.

was about 30 minutes from my venue but i didn't mind much because the room and breakfast were fabulous

pool and gym and hot tub were open

24 hour gym, 24 hour snack store

we did pick a bad day since there was a bus of kids for playing sports so didn’t get to use it

pool and jacuzzi were warm and made the stay so much better

services not available, bar closed due to staffing.

very clean, great breakfast, staff very helpful

room size was great. had an on site gym, comp breakfast.

nice room, pet friendly at a reasonable fee, great area to walk the dog, substantial breakfast!!

the hotel is clean and safe, nice gym and good value for what you pay

room size was great. had an on site gym, comp breakfast.

comfy bed, nice staff . bar with food was perfect for a late arrival on a cold night. nice decor

pool was cold; wasn’t as “upscale” as it was made to seem

we used the gym which was very well populated with treadmills and weights (free and machine

the pool could've been warmer ud83dude06

the pool was closed my entire stay

clean, family friendly, jacuzzi, pool, gym, spacious

the gym

breakfast was excellent

welcoming, the room was very clean and cozy, food in the morning was amazing, the pool and gym was very nice and overall is worth the price

extremely clean, nice room. the kitchen was great for cooking.

the pool, beds, pillows, breaksfast, staff on the desk.... everything was clean!!

the guy in the breakfast was so rude.

friendly helpful staff. excellent breakfast and surprise of happy hour

heated pool

the breakfast options were wonderful and extremely tasty.

open breakfast until checkout

i missed breakfast :(

friendly staff, nice rooms, indoor pool

the pool opened at nine am but on our first day the kids arrived ready to swim at 9 only to be told they were doing maintenance on the pool and we

right beside the bed, the bed was comfortable not to soft nor to hard, my 16 year old enjoyed the gym open 24 hours

parking and layout of hotel no handicap parking

laundromat is also close by and right across laundry mat is a seafood

room service at all

the gym

was really nice and so was the room service people

breakfast was great, fitness center is nice but a few things were broken on the cycling machine.

it was so clean the staff was great and the continental breakfast was amzing.

breakfast was very good. location was ok

had issues that needed fixing: closet door wouldn't stay closed, kitchen had loose floorboards, carpet needed shampooing, toilet needed a new tank lid, light over

i loved the room, kitchen, the bed was super comfy

exit door to the parking lot next to our room slams shut when people come in and out

in like the clean rooms, pool kids loved.

it was supposed to have shuttle to airport and did not

the breakfast options were limited or not restocked

hotel s wifi wasn t working

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from venue and was more

they didn't have breakfast or a gym

missed breakfast because it ends at 9am. not even any coffee in lobby.

the breakfast wasn't even worth going too

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on bathroom floor

the breakfast was different everyday which was so nice

clean rooms and great breakfast

coffee was just ok and the photos didn't make me aware at the time i had a full kitchen i thought it was just a bed couch and bathroom until i

could use some updates and improve the breakfast

need a better breakfast selection

kitchen staff worked hard at keeping hot breakfast items fresh and available

great room and good breakfast.

the room was exceptional, bar was great & breakfast was nice.

pool was small, i wish it was bigger

friendly staff, great room, nice continental breakfast

shuttle scheduled for 5:00 am left without me - before 5:00am, they did return to get me

managed to get an early check in

the pool wasn't open, and had no bar inside

me in and suggested dropping my rental car so they could return me to the hotel for the night and shuttle me to the airport in the morning

i do not recall the drivers name( airport shuttle)however, he deserves an honorable mention as well

we had a big group with lots of kids so everyone was very disappointed

quick and early check in. friendly staff.

good variety of breakfast, kids and adults were satisfied

my kids were

kids in a separate (attached) room on the pull out couch with their own tv

they also had yard games for the kids to play

no free breakfast included and the bistro was a little expensive.

guess, it was room service but when i responded no one there

i hated the coffee and no free breakfast.

staff, nice lobby with amenities/food and a market, an excellent option to park with free shuttle to the airport

assholes that leave barking all day dogs in room when not there multiple abandoned stolen cars in parking lot dont waste time complaining to staff/owner they laugh and say oh

the room service was very attentive and resolve immediately.

me and the kids love it and my girl in front desk such. a sweetheart pool is amazing

plenty of parking space

honestly the maintenance staff had to spend an hour every morning cleaning sweeping the parking lot because of these few quests

the entire lobby area and bar is beautiful

wish pool was bigger as it was filled with kids

the hotel was overun with kids that made the pool area unusable as well as the gym

staff were great we were allowed a late check out as we were attending a family funeral - no

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

oatmeal is back at breakfast !! staff were all very helpful and pleasant!

breakfast was good. bed very comfortable.

beds were comfortable, rooms were clean, breakfast was delicious

the only negative was that the pool was too cold for the kids.

proximity to everywhere we were going breakfast pool coffee in lobby clean

pool, gym, atmosphere.

i am a swimmer so it was nice to be able to continue that and swim laps at the pool

the pool and hot tub were incredible

pool and hot tub well-maintained

definitely made the best of the indoor pool & hot tub

complementary breakfast was great

suite size, fireplace, full kitchen, comfortable beds, hot shower, parking right at room

it had an accessible pool and is very close to the airport and food

let the hotel know that we had 6 kids and at 8pm we were being told by the downstairs people to be quiet

all over the kitchen floor, the curtains did close well enough for privacy, the sink faucet was very loose

friendly staff. great location. fun bar downstairs where we could watch the world series.

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their parents to the point where i’m not sure it was safe

the gym and pool facilities were also very nice and clean

helpful staffs! we arrived early at 10am, they let us early check in!! super :)

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

very clean staff very friend large choice for breakfast

pool

clean. breakfast was very good!

excellent breakfast, very comfortable beds.

clean neat rooms, friendly staff and breakfast was decent

breakfast was

appeared maybe laundry loads were too full per load

there was a fully-equipped gym as well as a small

great location. good shuttle to the airport. easy check in and out. near a great restaurant.

friendly staff, very comfy bed. good variety at breakfast

why charge for the breakfast when it should be free for all guest that stays at the hotel.

skilled at efficiently handling any questions or concerns (i had not booked the room option e the breakfast as i intended and staff quickly made the changes and i was good to

didn’t get to check out the pool but i suggest you do

restaurant for dinner and breakfast was very good.

we had to say there was something we didn't like it would only be that the pool was full at the 3 times we went there

couldn't sleep until 2am since there was a lot of noise because some kids were running around the

wifi not working in room

free airport shuttle. friendly staff

shuttle service.

fitness room was cramped

by, the staff was okay not very pleased with them but over all everything was great including the pool

peaceful, clean, pool ready. easily accessible to other locations.

the property itself was nice. pool was good. next to the airport a lot around you.

great service, clean and very comfortable room, clean and nice pool and great price!

the pool

it's next to the office/lobby and you can hear guests waiting for the shuttle at 4 am

down side was that our shuttle bus driver to the airport was not very friendly and a little cranky

nice big room lots of space for the kids

flashy but clean, quiet, close, free shuttle and wifi

in only one room, so the kids slept in a cold room and the other room temperature was little hot but ok

everything especially the guest laundry.

gym

close to airport, very clean, room was very nice with nice chairs and kitchenette, free laundry

airport shuttle roundtrip with added bonus of wake up call! thank you!

the studio suite kitchen

room service answering was random,

restaurant or bar really poor continental breakfast

i wish there was room service and a restaurant

our hotel room was a generous size with high ceiling, mini kitchen, comfortable sitting area and roomie bathroom

lovely bar with great jazz band on sat night

staff above and beyond to services us in early check in and transportation to get us food that's a plus

courteous,offered help,went above what i expected location- proximity to airport was perfect shuttle-complimentary and quick price- economical valid advertising

the front desk lady and drivers of the shuttle were very polite and helpful.

clean, very close to airport, good shuttle service

could walk the mile from the airport. comfortable and helpful staff allowed a late check out.

all of the staff was extra friendly, also friendly w the kids

your mins from places to eat and entertainment, the pool is also fun for the kids

pool and gym

i didn't like that breakfast was not served until 630am. i had to catch a 620 am shuttle.

. the hotel was close to the airport . they offer a shuttle service. nice staff ud83dudc4d

the laundry room was clean and very useful

pool was a bit small and would have been nice to have some pool toys

has a pool, basketball for my boys and a grill with fire pit to relax with my fam

full kitchen was exceptional

wonderful selection for the grab and go breakfast

pool is a little small

breakfast was great, rooms were comfortable, clean and quiet. excellent for traveling with kids.

24 hour shuttle, nice room with couch and desk, mini fridge and coffee in room, lovely clean

hotel was very clean in and out the pool was down the staff was friendly i had 3 kids i felt very welcome the room was cozy bed was amazing i will stay again and recomend my family

i booked the hotel for 3 nights just to have the kids go to a pool and when i checked in was when i found out that it was closed

food and service at breakfast and at the bar were excellent

building is a brick building with a big parking lot

it was clean. had a pool. had a small bar in the nice, up to date lobby.

later they held the pool open 15 extra minutes, bless their heart so i could relax after a 5

bed was comfortable, room service was decent, bar was decent

the room service menu was weak

there wasn't room service but i understand due to covid

friendly, plush bed and pillows, bar and grill, room service

it would have been great to at least have room

fitness area and pool

the lady that provided the breakfast was beyond outstanding

pool was

card not working to open the gym

- good number of choice, hot (egg and sausages ) and continental gym - small but has basic machine bed - comfortable size of the room - reasonably good parking -

good free breakfast

the timed pool slot

the pool was a nice size and water was warm

comfy beds! very quiet, appreciate the gym and pool areas!

breakfast choices were great and different each day we were there

early check in ( hilton honors) was the best perk because we travelled a long distance

it’s quiet, good location, had laundry room

red roof is a good value. i really appreciate that they don't charge a pet fee.

no pet fee

early check in

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

i liked there was no pet fee for my dogs.

the motel has a guest laundry room, with some vending machines

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

no deposit or pet fee close to multiple stores and restaurants friendly front desk

staff was amazing, hotel was stunning, their breakfast was out of this world…the attention to detail is unmatched

great room service

location, breakfast, room

love that parking and breakfast are included

coffee is always available in the lobby, free breakfast was tasty and the spa is beautiful and gym is great w free water bottles and chilled towels

the large outdoor pool - 9 ft deep in the deep end - lots of space around the pool

my kids enjoyed the poor

we were able to get extra breakfasts, and they were very creative with the breakfast bags!

i loved the pool , the complimentary breakfast and the room

location. close to highway price was good. great breakfast

the gym and pool are out of order

the room the breakfast were all perfect

broken gym equipment

the pillows and bed was extremely comfortable. and breakfast was great

breakfast needs to offer some fresh fruit and cranberry juice

was great and simple breakfast was awesome enjoyed it every day we were there

breakfast was typical of carbohydrates, hard boiled eggs, yogurt, juice, cereal

had check out early before breakfast

the complimentary breakfast items and coffee were excellent and very fresh

the hotel's fault, but breakfast has been reduced to prepackaged muffins and pastry due to covid

clean, very nice staff, great pool

gym equipment didn’t work

pool

breakfast, clean rooms easy access to highway

very clean, modern rooms, excellent breakfast.

beautiful property, friendly service, easy parking, clean and quiet with great rooms.

but it s obviously more of a bed and breakfast than chain hotel

location was great and breakfast was just right.

beautiful old inn. i stayed in the carriage house. i liked that there was parking right outside.

loved the attention to detail, the historic feel, the coziness, the breakfast in the morning and the complimentary wine in the evening

very comfortable bed; had breakfast in the small cafe and it was very good.

the pool is very nice

restaurant menu could have had a few more simple options, like kids foods

loved the hot hot tub and warm pool

overall property very nice and staff great. early check in was great and smooth.

pool was empty and always available for the kids

the pool and gym

only thing was the pool

only laundry was broken but accepted money

free hit breakfast in am and pool

the water pressure in the shower was good, according to some of my family the gym and pool were good

the water pressure in the shower was good, according to some of my family the gym and pool were good

pool was closed but i understand why

location. bar food was good value

staff accommodated our requests with courtesy and speed, even providing a pass to a nearby gym

pool, bed, new netflix and other internet availabilities on tv.

the bar should of been open a little later for new years.

it’s always clean, it’s in the perfect location and i enjoy swimming in the salt water pool

was not great for my toddler kids who were splashed several times and it was

awesome first floor for hangout with bar and tvs

there was a clean and clear indoor pool

complementary breakfast & the times that the pool was open

it was clean an breakfast was great

pool is nice, but it was a little cold

the room and pool was really nice

when hotel is fully booked, kitchen needs additional help.

the pool was working perfectly

my daughter and kids eat breakfast and enjoyed it.

was perfectly clean and quiet, pool was sparkling, complimentary breakfast was very nice

was perfectly clean and quiet, pool was sparkling, complimentary breakfast was very nice

great breakfast and gathering area.

the suite was very nice with french doors separating the bedroom from the living room & kitchen

the pool was a great size for the kids

and kitchen staff

the set up of rooms with convenience and comfort of a kitchen, living area, bedroom and

location was nice. more options for breakfast would be nice.

fantastic breakfast

loved the kitchen in the hotel room! that's a huge plus when travelling for work.

wasn’t the most comfortable, breakfast very basic (muffins/bars/oatmeal only), wi-fi is free but if you want to stream it costs

big room, well equipped. staff very nice. nice grab & go breakfast.

gym is

cleanliness, room , free breakfast

bed was comfy. breakfast waa very good. staff were friendly and helpful.

- wifi a little weak in some parts of my room (suite) (-)wifi very slow and tough to get connected to. (+) wifi worked just fine (-) wifi was very slow (-) wifi was poor in both rooms i stayed in, can't recommend for work (-) i had very spotty wifi connection and the tv did not work (-)wifi service was a nightmare (+) wifi access was good (-) no wifi the last night (-) barely getting any signal of wifi

everything was clean, good shower, huge comfortable bed, parking, helpful staff

jay checked us in. he was bubbly and pleasant. he was able to accommodate our early check in.

just needed a place to stay overnight for a golf tournament in farmington

gym near pool was clean and appreciated

comfortable bed. good breakfast. the kids loved the indoor pool. convenient to i-84 and i-91.

breakfast is way better than any other hotel breakfast i’ve seen

pool was under maintenance

parking was good, did have handicapped parking

the location is perfect, located in the same parking lot as the basketball hall of fame and less than a $10 uber ride to mgm springfield and the

the parking was well lit and felt safe

room cleanliness and the beds were comfortable. the children enjoyed the pool and gym.

indoor pool!! cleanliness! complimentary good breakfast. parking. comfort.

the kids loved the pool and i enjoyed the shower and the breakfast!

breakfast was great, staff was friendly and hotel was close to where we needed to be.

was clean breakfast was good and right across from the dispensary a lot of restaurants near by casino 5 minutes

and breakfast was far better than the competing hotels

the ppl next to me and asked for another room they were just loud and screaming they had little kids

of cigarette from just walking in, hallways, rooms everything smell like pure cigarette and my kids were coughing the whole night

early check in

however if you choose to do laundry the hotel does not provide required change to use their

it was a spacious room. comfortable for my kids.

help, but on such a busy weekend in springfield would assume they would be prepared for lots of kids in the pool at all times

the pool was the best part because our kids had a wonderful time, and the staff was very friendly and attentive

breakfast was very good and the location was perfect

they need to update breakfast foods available at least a couple days as week.

in the morning, good coffee and an ok breakfast

allowed me to do early check in when my plans changed due to the weather

for adult breakfast and $12 for kids was a little crazy so we skipped that and got delicious bagels nearby

for adult breakfast and $12 for kids was a little crazy so we skipped that and got delicious bagels nearby

only thing that i would complain about was that the pool and jacuzzi area needed to be cleaned

staff were exceptional, we were given a room on a higher floor so the kids could have a good view

the pool was warm and the pool room had a nice atmosphere

no free breakfast for the kids.

there very nice staff and lots of things to do fire pit bar dinning and swimming

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

staff was pleasant, breakfast was decent and pool was big.

hotel near the center of the springfield the room is comfortable breakfast is good more parking area hotel price and accommodation balance is very

pool was nice size and deep. staff was very friendly and accommodating.

omelet station?!? but the breakfast was just fine.

was not able to get early check in.

early check in & cleanliness

noisy, alot of trucks in the parking lot. sixteen wheelers. dark hallways.

not having breakfast

easy access, parking

really no complaints it had a refrigerator microwave and coffee maker in the room and breakfast was

good customer service clean room, clean towels, and clean bed linens :) parking breakfast started early

walls and sealing, we could hear someone above walking around all night long, kids crying hallway, and a refrigerator in the room was so loud

liked that they offered a continental breakfast, though i did not participate

really don't have anything to say i like everything about it you know breakfast is great but at least they served coffee and snacks other than that no they're absolutely

not ideal place for kids

it's not an issue for guests, but if this had been a family trip, this is stuff i don't want my kids to see

excellent gym on site, both our rooms felt fresh, clean and comfortable

no breakfast

very nice place, very clean, comfortable, quite, good breakfast.... they treated us really good!

i absolutely loved it and the free breakfast was great, i

everything met our needs. please provide creamers at breakfast.

i thought they would have more variety for breakfast but the waffles was amazing!

was too small for two people,no access to drinking water unless going outside of the room to the kitchen

that the pool was closed for maintenance

was clean, pool is open late, staff was very nice and went out of their way to be friendly

the pool was warm and the breakfast very good. the room was clean and spacious.

gym and the size of the room

the gym could be updated there should be a jacuzzi near the swimming pool.

i liked the gym, i did use it, felt great

breakfast, there wasn't really much

indoor pool , closed fitness center , not good enough deals for long time customers bring back breakfast buffett

didn't like the fact they took the easy way out and bagged breakfast while other hotels actually have breakfast and a hot one not just