felt like getting in and out of the parking lot was a little bit confusing

great location for the venue across the parking lot

were very comfortable, bathtub was superb, nice bar but would ve appreciated a couple of more substantial

beautiful clean hotel! loved the decor! loved the bar area off the lobby.

had fun playing pool in the

excellent location good breakfast free laundry. great staff

room was fresh and clean, the front desk staff was friendly and efficient and the breakfast in the morning was

pool. the room was huge and had a little kitchen with a full size fridge.

2nd stay, pet friendly

nice little kitchen and great work area

the pool and hottub were clean

covid restrictions did not allow for breakfast apart from grab and go

breakfast left a lot to be desired

it was shooting out decayed rose petals, which were really slimy and gross

the fact that there was about 20 high school kids having a all out party in the hallways and and the pool area

the kids running the hallways until after 1am, there was basketball football and hockey tournaments

we ended up with a king size bed and no room for our kids

gym and pool are first class!

guess a hot tub in the pool room would be awesome just because i was a bit cold in the pool

should have a lifeguard in the pool!

reaction and there was no one to tell this to when we checked out, i think it might have been the laundry

the large variety was wonderful. we actually had a choice of what to eat for breakfast.

we were at the solheim cup so perfect location for des moines golf & country club

very quiet for a full parking lot.

very clean room, extremely comfortable bed, excellent breakfast, friendly staff!!

great quiet room, great beds. gym equipment , breakfast buffet. fun time w/family too! thanks.

staff is super friendly. hot breakfast was great.

the pool water was cold. wish it was warmer.besides that, everything was great

though we didn't use the pool or the gym, the areas were gorgeous and looked so inviting

the breakfast and friendliness of the staff.

they now have their pool, workout center, and laundry 24/7 which is nice

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

room with good and complete kitchen appliances

the staff we interacted with were all so nice, the breakfast was really good, the pool is 24 hours

great pantry offerings (instead of buffet breakfast/social due to covid-19 restrictions)

the 2 bedroom was a great layout and pet friendly

the rooms were clean, breakfast was good, and the pool was nice to go swimming

location and breakfast were deciding factors for my stay.

breakfast was good

with younger kids a tub would've been better

the hotel was pleasant and we enjoyed the breakfast

pool not available

pet friendly

the room was clean. loved the kitchen in our suite.

pool and pool room felt very dirty and disgusting

sheets had a strong smell of laundry detergent.

breakfast was great. exceptional pool area.

pool area under construction and that was one of the reasons to stay

my kids were unable to swim because they wouldn t allow them in the pool and kept splashing them

very kid friendly. a nice pool area for our littles and bigger kids

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout

the kitchen wasn't working.

there was sticky substance on the countertop in kitchen and there were what appeared to be crumbs in the bed,

microwave was in kitchenette downstairs

rooms privacy parking starbucks

kids running up& down the halls,knocking on doors

the kids running around beating on my door

it was perfect location, the worst part was the parking, but i just chalked it up to everything that was going

location, close to everything, the bistro was available to us, the room has youtube which my kids were excited

large amount if kids running halls all hours banging on our door screaming. very disruptive.

laundry

i didn t use the gym but all equipment appeared to be in working order and you could see outside while working

the staff were very friendly and accommodating. the pool was warm and the rooms were very clean!

breakfast was nice with a wide variety of food

wish the gym had been open but it was closed for remodeling

the plumbing noises. our room was not that far from the laundry room.

easy to get to, quiet, laundry facilities, clean, friendly staff

the pet walking area is beautifully kept and the bag dispensers are all filled

breakfast was disappointing

pool/jacuzzi was great

the breakfast was yummy with many options to choose from

breakfast was very fresh even during the last 30 min when we arrived

love the professionalism of the staff, environment, room and breakfast quality

clean and great breakfast

breakfast could be better with more active resupply and refreshing the cooked item (eggs bacon etc)

we had a premium room with complementary snacks which is so helpful for my kids after a swim

moving trucks in hotel parking lots have been looted or stolen in the past, so it is best to avoid that if

breakfast is great

pool hot tub. breakfast.

we stayed here after a long day of moving our kids into new apartments.

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

pool and no notice before hand about that

staff, no room service, no one licks the phone

wouldn't work at all, couldn't set a wake-up call, couldn't order room service or get info from the concierge

the pool was ice cold

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

great fitness center,pool, hot tum

indoor pool facility very nice and comfortable.

great fitness center,pool, hot tum

pool and hot tub were a bonus for kids

and it was noisy because it was close to the hotel facilities (maybe the electrical room, laundry, or pool pumps

i have heard that some people put their dirty laundry in drawers

wish breakfast was until 10:00, we like to sleep in

pet friendly

did like the cabin feel inside, however they said they were pet friendly, but they charge $50 per dog, (we had

the guest laundry facilities were dirty and really old and beat up.

no fridge or microwave in the room and smaller pool size compared to the size of the hotel.

pool was open and fitness room was very nice

are large open floor plan and let kids run around it late.

noisey, had to call to get the too made up at 4:00pm. kids running, adults shouting.

laundry/bedding was left on the floor in the hallway near our room from the time we checked in

location, cleanliness, pool

clean and green hotel- the room is laid out very well and has a complete kitchenette

loved the full kitchen in the room

i also loved that they have partnered with arl to help with finding pets forever homes

bar food was good, but strange food options, definitely not kid friendly or for those with a pretty

no pool. there was one listed.

description of the property indicates there is an indoor pool and hot tub

the pool/hot tub is in the adjoining property, approx 100 yards across the parking lot

were told an airport shuttle was available if requested with 24 hour notice, needing the service i complied but

breakfast was very good in a delightful space with staff that were very good at their job.

we had a room that opened to the pool and loved the fact that we could get back to our room quickly

it would have been nice to have longer pool and fitness center hours.

access to des moines big pool, a little bit deeper (5 ft instead of 4 9 ) comfortable king bed good breakfast

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

had to stay up late to do laundry

when we asked to exchange a $10 for a roll of quarters for the laundry the front desk let us know it was an

didnt have cups or laundry bag

property had plenty of parking, staff was really good, pools and hot tub clean.

everything. wifi should be better.

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

nice new machines in guest laundry

including a great breakfast

could use a larger parking lot for sure

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

very clean, friendly staff. great breakfast!

pool water was a little chilly

pool was extremely cold and hot tub jets were not working.

breakfast was sufficient

breakfast however there was a little delay when steam plates were emptied and getting fresh food

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

breakfast was really good, it i like waffles so that s a big add

floor of pool could have been vacuumed to remove debris from one day to the next.

would have liked to have a hot breakfast instead of a grab and go breakfast.

swimming pool was a bit small but not a big deal

no atm. had to go find somewhere to get cash to use laundry.

this place is next to restaurants, has laundry facilities, and allows

laundry downstairs

only complaint is their covid restrictions. have to reserve the pool and fitness room.

having yo schedule pool time

laundry room very dirty...

it s near where my kids live and it s pretty nice but the mattresses are so awful i m not sure it s

very small whirlpool ans pool

minor nit-picky things: we had to park in the restaurant's parking lot next door because there were no more

staff were very nice, and the stay was very comfortable and most of all pet friendly

rude staff hundreds of kids running halls at all hours being loud and when we told the desk they didnt

location, pet friendly

arrival and she charged me again, completely ruin my trip, because that money was to go to my kids for school

got moved to another room only to have a guy with a gun have the swat team there and all the kids freaking out

the handicap bar seemed broken too, but i didn't have a use for that anyhow

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

the laundry room, the dryer, was broken, and we could not do laundry

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

that would have been nice is adult only pool time as i was on my honeymoon and although i love kids it just

the kids had a ball playing in the pool & on the pirate ships

tried to use onsite laundry but someone used and didn't return to empty out their clothing

for the continental breakfast, you need to add bacon or sausage

the pool area was clean and the water was warm

great location! large room and comfortable bed! standard breakfast.

the girls all loved the pool

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a

decent laundry facility

breakfast was great laundry did great on are clothes

laundry facilities are on premises and were a godsend after our grandson had an accident

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

no guest laundry. no fan in the bathroom.

just mark the two bathrooms on first floor near pool as 'unisex' or something

close proximity to airport with shuttle service. very clean and excellent friendly staff.

cards don't work, beds aren't very comfortable, rooms are very small, had trouble connecting to wifi, weird

also, and this is just a wish, but with only an outdoor pool if it had a heater for evening or cold weather

hot tub didn t work, no laundry facilities

there s no workout room there s no laundry facilities

bed had old laundry underneath the right side

breakfast was much more than i expected and very good

the breakfast was sensational!

super comfortable beds. very clean. excellent gym

microwave, no room service, the doors on the bathtub were installed backwards so open at the wrong end

for purified water requires going to the basement gym - but i guess you could drink from the tap or buy bottled

very clean, comfortable bed, very good gym, friendly very helpful staff

i visited the bar and it had a wonderful atmosphere.

laundry room with detergent dispenser (pay with quarters)

there was a guest laundry room which was very convenient, and the breakfast was great

you have to walk a bit for the activities and restaurants etc, but they offer a fairly convenient shuttle

very clean, smooth checkin process, good location and free parking and breakfast.

size of the room and the shuttle bus was nice to take

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

bar area didn't blend well with the rest of the hotel

the bar was closed the evening of our stay.

bar was nice & had good drinks

bar was charming and the bartender made great drinks

room service for the 5 days i was there

we loved the pool but wished there was a hot tub as well.

room service sucked

i know, lots of high school kids in town

location. gym

my sister liked the free laundry

the laundry is closed

no breakfast or lunch at this nice hotel

our bedroom view was to the parking lot

the parking lot was closed. had to walk a ways.

you come in a door (with a rat trap just outside) to walk into the laundry room

we sat outside our room on the catwalk and enjoyed a drink while watching our kids play in the pool

i needed a room by my kids & grandkids

kids were screaming until all hours in the dome/pool

the bar and the grill

great breakfast and nice staff

bar was not running like it says on website

breakfast was kind of low budget no bacon no biscuits and gravy

breakfast could be served longer it lasts until 9:00, 9:30 on the weekends.

my room and the complementary breakfast.

tried the bananas foster french toast via room service, and it was well worth the $$ spent

quite no kids all over the place, very upper class, and overall everything was great

oh and it's pet friendly

unloading our car with kids was a bit tricky.

nice bar to have a few drinks and mingle and an in-room mini bar and snacks

only bummer was that the laundry facility was out of order and we couldn't do our laundry

bfast room service and the food (french toast) was cold and hard

$50 to leave our car in the hotel parking lot for 3 days was excessive.

sent a shuttle to the airport to fetch me, after i d arrived a day early to return my rental car

shuttle to airport.

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

included is a free shuttle that will take you anywhere within a couple miles, perfect for us

the pool area is great for the kids, and the fitness area looks wonderful as well

the bar staff was a bit rude, and our air conditioner was loud when it turned on

went to a concert the bar should stay open later then 11

only downside to this hotel was the pool and hot tub

very clean, great staff and lots if choices for breakfast.

the room also had a musty weird smell and that was before we went to the pool

way over priced no free parking while gone for just one night

we had to go buy an air matress for our kids to sleep on

clean friendly staff breakfast good location

breakfast was good and hot

breakfast was very nice

check in was quick and easy. breakfast was great. room was beautiful and clean.

) to bar any entry in to the room overnight

didn t like the fact that they didn t have a place to do laundry

pool closed

i especially liked that they are pet friendly as i was travelling with 2 dogs

is close to most things you want when traveling and the free parking is great

couldn t us the pool

filthy laundry room

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

was wonderful to have free laundry services as

there was a half eaten snickers bar under the bed

location and proximity to local attractions. plenty of parking and very quiet at night.

room was great, modern and had a kitchen available

was freezing cold (kids and i couldn’t swim for longer than 10 minutes because it was so cold), and the jacuzzi

was very clean and spacious, i was surprised at how well stocked the kitchen was with supplies

the breakfast bar close down a little to soon :-)

the room and kitchen!

the business center, laundry room and fitness area were all conveniently located on 1st floor

i loved the breakfast

got our bill at check out and they charged us $75 for a pet fee for a small dog, for one night

tub was not very hot and jets didnt work but the pool was great

loved the coffe in the lobby, and the pool and hot tub were very nice too

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

we didn't eat breakfast at the hotel.

the equipment in the gym was all out of order

the hotel was full of baseball and basketball kids running all over

prefer to used that money for the kids to have fun visiting places in des

clean, friendly, nice breakfast space plus free laundry facility

loved the on-site laundry too and the parking garage

clean, free laundry

laundry, breakfast, location

free laundry services and location is ideal for downtown nightlife.

the laundry machines didnt even work properly

i used the on site laundry with detergent i bought locally

roomy rooms, laundry available

was no breakfast or laundry police were a resting people left and right it was noisy pool was

laundry machine was broken staff was at other property most of the time asked for a late checkout,

no gym, laundry or pool

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

then the guest laundry was not available for customers any more

the breakfast was delicious and the pool was amazing. jacuzzi was my favorite part

nice pool. people nice.

the room above us was either a laundry room or a office because there was noise all day and night

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

they had a good breakfast and coffee bar it was very clean and the staff was friendly

don t know if they have breakfast

easy to get to , pet friendly.

thanks for the complimentary breakfast and free wifi

wonderful kitchen, nice facility, perfect location for our stay

thanks for the complimentary breakfast and free wifi

our loft-style room was super cozy and loved that it came with a full kitchen

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

no guest laundry available

no laundry facility

the service and breakfast were great

quit area, easy parking, close to interstate 35w and shops, restaurants near by

parking situation with big vehicles why did they need to take up 7 parking spots and the billboard

she was taking care of everything, including hotel laundry as well as helping customers

helpful staff. free breakfast. view of lake/pond.

pool could of been cleaner and warmer

the breakfast wasn t very good so we went to another restaurant to eat

staff was great breakfast was good parking was good