no laundry facility

no guest laundry available

pool room had some lights burnt out

clean!!!! it was quiet, the staff were all kind and it s pet friendly!

quit area, easy parking, close to interstate 35w and shops, restaurants near by

she was taking care of everything, including hotel laundry as well as helping customers

we didn't need the pool or anything, but if our kids were little and with us it would have been even more

good roomy parking lot

the room was very clean bathroom was great the pool was fantastic great place to stay

our granddaughter was with us, we used the pool this time

breakfast was satisfying

pool temperature also very chilly at times

the beds were great and the pool was very popular with the kids

breakfast buffet with more than the normal hotel fare

pet friendly

the pool was pretty small but served its purpose for the kids just using it a couple of times.

breakfast is available but not continental. pool/hot tub are both quite small.

the pool was pretty small but served its purpose for the kids just using it a couple of times.

the pool was closed one day. always had to ask for towels and breakfast you pay for.

the pool was filthy needs a good scrub down . walls in our room were very uncleanly

would have liked breakfast to include made to order omelets or eggs

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

our loft-style room was super cozy and loved that it came with a full kitchen

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

wifi could have been easier to use, a bit more complicated than it needed to be for apple

the laundry wasn't working while we stayed.

there was an open bar of soap and a travel lotion but no other complementaries

that the bar didn't open tell 4 but there was a gas station close by to get drinks

wifi code didn't work

fitness center in horrible disrepair with cables on weight machines about to snap

the property was very clean, pet friendly, and the staff was very nice.

parking.

if i had one complaint it's that the pool was cold

my husband had to use the one downstairs in the hallway outside the pool since it was higher

comfortable beds with excellent wifi and decent hot breakfast

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

the room above us was either a laundry room or a office because there was noise all day and night

a motel that allows pets, one of our rooms had pet hair on the top comforter- it was replaced upon request

heavy walkers are easily heard - large vehicle people/people with nice vehicles be aware as the parking spaces

don t know if they have breakfast

the laundry machines didnt even work properly

laundry machine was broken staff was at other property most of the time asked for a late checkout,

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

was no breakfast or laundry police were a resting people left and right it was noisy pool was

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

no gym, laundry or pool

then the guest laundry was not available for customers any more

very good breakfast. loved the muffins. staff was very friendly.

no wifi-2 bars staff members came to our door about 1 later and asked us how we got in the room and

clean, well kept rooms, lobby and pool/workout area

pool

the pool was on the small side

desk clerk was welcoming and gave info on pool and breakfast times.

easy check-in, friendly staff, comfortable and clean rooms, quiet and great breakfast.

breakfast was not included in our package so i don,t know how it was.

clean and the front desk staff great customer service plus restaurant serves breakfast all

breakfast buffet was great with wonderful service

hotel staff not very friendly, checked me in no directions for wifi or places to eat

) and had breakfast at the cafe the next day and our waitress was awesome

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

the laundry staff was very helpful

decent laundry facility

breakfast was great laundry did great on are clothes

tried to use onsite laundry but someone used and didn't return to empty out their clothing

breakfast biscuits and gravy was cold and not good

it ,very very close to everything which made it very convenient ,great pool area ,breakfast was good ,staff was

farther away from my job, but the staff, mattresses, linens, hot shower water, and the indoor pool made quality

anyway, they do exist, so of indoor pool and fitness center are important to you, this could be a good choice

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

the laundry room, the dryer, was broken, and we could not do laundry

plenty for the kids to do!

close to family and the gym.

the pool was amazing!!!!

arrival and she charged me again, completely ruin my trip, because that money was to go to my kids for school

there were hundreds of soccer kids running the halls until after 1 am and no one did anything

arrival and she charged me again, completely ruin my trip, because that money was to go to my kids for school

rude staff hundreds of kids running halls at all hours being loud and when we told the desk they didnt

was under construction so the parking kind of sucked but when it s done it would be perfect

we got back late and not enough parking

convenient to freeway. ample parking. great looking breakfast

of room was $50 higher than hampton inn located across the parking lot

it was clean and they put us on the first floor right by the pool

my sister liked the free laundry

the laundry is closed

nice, clean facility. bar was inviting. staff very friendly.

we also got excellent service in the restaurant at breakfast

location & pool.

didn t like the fact that they didn t have a place to do laundry

comfortable beds. nice pool and gym. decent breakfast for covid times.

wifi was good

the entire hotel was spotless and plenty of parking available

do not get a spa tub room, ours have black furry mold in it as soon as we turned it on, and we had to jump out

breakfast was kind of low budget no bacon no biscuits and gravy

no bartender, bar wasn't open

staff were all incredibly nice our entire stay, the rooms were spacious and clean, and the breakfast was pretty

the location and cleanliness. didn't wake up for breakfast so i missed that aspect lol.

only one negative thing that happened was the receptionist told us the wrong time for breakfast

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

also, we were in the pool and maintenance came in and said that we all needed to get out because they needed

we enjoyed our time at the hilton. wish the pool hours were until midnight.

room service was prompt

location, cleanliness and pool

laundry room very dirty...

clean, quiet and relaxing. kids loved the pool.

i have 2 kids and for them to say we had to leave and come back was rude

staff were very nice, and the stay was very comfortable and most of all pet friendly

be aware this hotel accepts pets

the laundry service being free with very nice new machines was an unexpected delight!

laundry, breakfast, location

loved the on-site laundry too and the parking garage

we even used the laundry this stay

staff lovely , free breakfast and free evening snacks and beer, large rooms, swimming pool, free laundry

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

the shuttle staff were great! mike was very personable and accomodating!!

we didn't eat breakfast at the hotel.

usually when i go to hotels there is a lot of kids and not really enough for adults to do

an awesome pool for the kids to swim in

this place is next to restaurants, has laundry facilities, and allows

no atm. had to go find somewhere to get cash to use laundry.

laundry downstairs

it worked for us- our kids are small and no one else signed up to swim and again -an effort to protect the

the breakfast was great, the parking was great.

clean, quiet and ceramic tile floor in rooms. wonderful pool.

pool too cold to use

only had 1 staff member to run the front desk and cook our food for room service.

pool/fitness area

room service for the 5 days i was there

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

floor of pool could have been vacuumed to remove debris from one day to the next.

the kids loved the pool

hotel breakfast was probably one of the best served breakfasts from a hotel that i've ever had

my granddaughter and niece really enjoyed the pool

clean! comfortable! great breakfast!

we did not use the pool or exercise area but they looked good

great people, large room, comfortable bed and goos breakfast

bed was very comfortable and the pool/ hot tub was great after driving 624 miles that day

pool was extremely cold and hot tub jets were not working.

bar was nice & had good drinks

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

the bar was closed the evening of our stay.

you don't like clean rooms, top quality beds, unique atmosphere, excellent fitness facility with spa, amazing

awesome place to stay! rooms are beautiful and bar is great!

the business center, laundry room and fitness area were all conveniently located on 1st floor

had really good views of the river pool area and hot tub were great

the space of the room, continental breakfast, pool, cleanliness, and location all stood out.

the breakfast the next morning was excellent

the room, pool, hot tub, breakfast, location,all the staff

spacious and clean suite with a comfortable bed, good breakfast, great location

pool was out of commission for repairs, but we were able to use the hampton inn suites pool which

we also heard kids running around the building all hours of the night in our hallway upstairs in the stairs

cold pool area. glass shower.

smelled marijuana inside and outside very strongly and that was as a problem since we had our kids with us

staff, excellent food and decor very pet friendly and excellent service

room was very nice, room service was prompt, and hotel restaurant was amazing

beautiful, clean, great staff, great bar & dinner.

super pet friendly - great lobby with food and drink and a dj and they allowed our pet to be there

nice bar to have a few drinks and mingle and an in-room mini bar and snacks

super comfortable beds. very clean. excellent gym

wine/coffee bar downstairs was out of service for any type of espresso drink, so that was disappointing

restoration was beautiful, employees all very friendly, coffee bar was added bonus

i visited the bar and it had a wonderful atmosphere.

no free coffee set up for the morning, no room service, i am disabled and could not go down to eat at the

there was a guest laundry room which was very convenient, and the breakfast was great

laundry room with detergent dispenser (pay with quarters)

we don't travel with our pet often because we know it makes more work, but this staff never made us feel like

large parking lot and right next to starbucks for a quick coffee before we hit the road

the shuttle is very convenient, and the breakfast was very good

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

parking was abundant

the fact that breakfast is not included in the stay it is 9.95 per person that's a bit much

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

description of the property indicates there is an indoor pool and hot tub

nice facility with beautiful rooms, a lounge, bar, pool tables, and lovely outdoor seating area

the hotel was able to accommodate my early arrival, helped coordinate an airport shuttle, and always greeted

there was also a fully equipped gym, as well as a very good breakfast

bar area was awesome

the pillows were horrible and there was a bar advertised, but we did not find it.

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

pool and hot tub were a bonus for kids

awesome pool and family friendly.

there were no guests in the pool.

i have heard that some people put their dirty laundry in drawers

and it was noisy because it was close to the hotel facilities (maybe the electrical room, laundry, or pool pumps

he appeared more concerned about whether we had a pet and charging the deposit than making us feel welcome

the pool area was nice and clean and even though i didn t get to eat the breakfast, my family said it

room was clean, staff was friendly, and breakfast had a good selection of gym.

the guest laundry facilities were dirty and really old and beat up.

high fee for having a pet. kids make more of a mess than my pet.

grille restaurant & lounge (rainy weather did not allow us walk outside), we enjoyed the hotel's pool as well

no hot tub and kids playing in elevators

too many kids, kids everywhere, loud kids

no guest laundry. no fan in the bathroom.

the pool wasnt open and the room didn't get as cool as normal for hotel room.

nice breakfast ready early so we could eat by 6:00 a

heard traffic and snow plows in parking lot all night long

lots of convenient parking and quiet rooms

laundry

was clean and comfortable, breakfast was great

pet friendly

breakfast was nice with a wide variety of food

gym did not have cleaning wipes for equipment until i asked

easy to get to, quiet, laundry facilities, clean, friendly staff

the plumbing noises. our room was not that far from the laundry room.

friendly staff, comfortable bed, dog friendly, free wifi and continental breakfast.

reserved a room for two adults and one child

clean pool and warm hot tub, plenty of sidewalks and areas to walk your dogs

there s no workout room there s no laundry facilities

hot tub didn t work, no laundry facilities

bed had old laundry underneath the right side

good breakfast, although different food for each day would be great

the pool was nice beds were comfortable breakfast was good

you come in a door (with a rat trap just outside) to walk into the laundry room

rooms-comfy beds-great food-kids loved the pool- great hotel for traveling families

the pool and spa was nice

kids were screaming until all hours in the dome/pool

the atrium had an amazing glass dome skylight and an indoor pool

filthy laundry room

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

was wonderful to have free laundry services as

i think $25 for the pet fee was very excessive

walk in and it just smells clean the pool was nice and clean as well my kids and i had a blast

only bummer was that the laundry facility was out of order and we couldn't do our laundry

hotel has a shuttle for airport but we didn t know that so we paid for a cab

my plane got into des moines at 12 am so i missed the last shuttle to the hotel and had to pay for a taxi

maybe make the shuttle run on sundays. we ran into a snag because of that.

bfast room service and the food (french toast) was cold and hard

excellent breakfast

breakfast was good, something for everyone. the kids really enjoyed the pool.

needed the sleep from travel in. missed the breakfast.

great breakfast and many options.

to locate, accessible to a lot of stores and eating establishments thanks for the shuttle to the

they now have their pool, workout center, and laundry 24/7 which is nice

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

was super comfortable for great sleep, kitchen

disappointed that pool & spa were closed !

just the time for breakfast.

included in price breakfast, wifi and parking were nice

free parking, free wifi, & free breakfast for reasonable price.

hot breakfast in a clean & well kept facility. great price!

very nice breakfast options

the breakfast and friendliness of the staff.

reaction and there was no one to tell this to when we checked out, i think it might have been the laundry

very quiet. it was easy to get parking.

very clean room, extremely comfortable bed, excellent breakfast, friendly staff!!

attached parking lot with taco john's and arbys

shuttle from the hotel to the solheim golf course a mile and a half away