the pool was very large and the workout rooms were top notch

i know, lots of high school kids in town

location. gym

room was right off the elevator, which got pretty loud at bar close on friday night

the staff is great and nice, the bar is great and the bartender, is the best

bar area didn't blend well with the rest of the hotel

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

the bar was closed the evening of our stay.

nicest staff, spa area and room

bar was charming and the bartender made great drinks

staff were all incredibly nice our entire stay, the rooms were spacious and clean, and the breakfast was pretty

was great, bar and the staff at the bar was great, front desk staff was wonderful, location is amazing and

the location and cleanliness. didn't wake up for breakfast so i missed that aspect lol.

my room and the complementary breakfast.

only weakness i would comment on is the breakfast

the wifi was great and the connectivity was strong

wine/coffee bar downstairs was out of service for any type of espresso drink, so that was disappointing

the coffee and wine bar is lovely and the restaurant very elegant

no information on speakeasy bar or its location in hotel that sounded like fun

room service menu for my second night was missing and front desk sent me on a wild chase to find

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

it took like over an hour for an order of kids sliders and chips & salsa

the room service did not clean our room.

included is a free shuttle that will take you anywhere within a couple miles, perfect for us

s right next door to the convention center, so there were a lot of big groups and kids running through the

location, pet friendly, bed

super pet friendly - great lobby with food and drink and a dj and they allowed our pet to be there

oh and it's pet friendly

come back next time i'm in des moines for work, beautiful room, great restaurant and good gym

staff, excellent food and decor very pet friendly and excellent service

the laundry is closed

my sister liked the free laundry

good breakfast. great location.

should offer free breakfast or at least more options.

prices at the bar seemed very high

didn t like the fact that they didn t have a place to do laundry

we had 2 dogs and they have very reasonable pet charges. lots of pillows!!!!

pool water was cold for my liking (78 degrees)

nice room, staff were friendly and helpful, parking is included, breakfast was decent

pool area was a noisy it echoed

there was a guest laundry room which was very convenient, and the breakfast was great

laundry room with detergent dispenser (pay with quarters)

breakfast was good. comfortable room.

all of us , we were very grateful for that , we had other family staying there also , and the pool was lovely

gym with ice treadmill/elliptical and free weights

was freezing cold (kids and i couldn t swim for longer than 10 minutes because it was so cold), and the jacuzzi

the price was right. nice kitchenette.

the rooms were great. breakfast was good too.

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

the breakfast bar close down a little to soon :-)

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

great location, easy to park, most places in the city are walkable, excellent breakfast, nice pool area and

food ,shuttle service , and pool!

and there were kids running the halls all day/night that seemed to lack parental supervision

an awesome pool for the kids to swim in

the business center, laundry room and fitness area were all conveniently located on 1st floor

i loved the breakfast

breakfast was out and not filled promptly

wish pool was bigger!

the breakfasts were the highlight, enjoyed having two breakfasts with said grandson and his wife

free laundry services and location is ideal for downtown nightlife.

clean, friendly, nice breakfast space plus free laundry facility

the laundry service being free with very nice new machines was an unexpected delight!

every floor had a laundry room

we even used the laundry this stay

no guest laundry. no fan in the bathroom.

complimentary airport shuttle is a great bonus

quieter than i expected being right across from the airport. breakfast was really good too

when i called the hotel for the shuttle

large rooms. great breakfast and dining area. friendly and fun bar on property.

hot tub didn t work, no laundry facilities

bed had old laundry underneath the right side

there s no workout room there s no laundry facilities

breakfast was much more than i expected and very good

ease of shuttle to airport

then the guest laundry was not available for customers any more

no gym, laundry or pool

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

wifi did not work in our room worked everywhere in the hotel except the room

it was difficult to speak to someone regarding shortening my stay or even to ask for the wifi password

roomy rooms, laundry available

the laundry machines didnt even work properly

i used the on site laundry with detergent i bought locally

was no breakfast or laundry police were a resting people left and right it was noisy pool was

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

you come in a door (with a rat trap just outside) to walk into the laundry room

great pool, hot tub, rooms locations, exercise room & amenities

kids waking us up at 2am

parking lot full when arrived

liked they honored the quiet times i also enjoyed that there were almost no kids

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

was wonderful to have free laundry services as

filthy laundry room

within walking distance of the airport but has free 'on request' shuttle

walk in and it just smells clean the pool was nice and clean as well my kids and i had a blast

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

the room above us was either a laundry room or a office because there was noise all day and night

heavy walkers are easily heard - large vehicle people/people with nice vehicles be aware as the parking spaces

to be a decent hotel, at a good price, and with the items we were looking for (room size, wifi, convenient

the breakfast in the morning was awesome from waffles to bacon egg cheese biscuits to cereal and alot

only bummer was that the laundry facility was out of order and we couldn't do our laundry

suggestion though; the kitchen staff could of kept an eye on the crowd and made sure that the supply of some of

ordered room service for dinner and surprisingly excellent

shuttle to airport.

free parking bed comfortable

shuttle to the airport for a 6:00 a

way over priced no free parking while gone for just one night

excellent breakfast

breakfast was provided and it was close to the airport

we had to go buy an air matress for our kids to sleep on

got moved to another room only to have a guy with a gun have the swat team there and all the kids freaking out

rude staff hundreds of kids running halls at all hours being loud and when we told the desk they didnt

the kids were well behaved, but there was a lot of noise until midnight

there were hundreds of soccer kids running the halls until after 1 am and no one did anything

nice pool area for the kids to

tried to use onsite laundry but someone used and didn't return to empty out their clothing

the wifi for my ps5 didnt work. smelled like weed. the beds weren't soft they were very firm.

room was clean, nice breakfast options, and front desk was attentive.

it ,very very close to everything which made it very convenient ,great pool area ,breakfast was good ,staff was

breakfast was essentially nil.

the laundry room, the dryer, was broken, and we could not do laundry

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

bar was open and accommodating

that it wasn't enough time or half set aside time for adults to use the pool area!!!

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

laundry facilities are on premises and were a godsend after our grandson had an accident

breakfast was great laundry did great on are clothes

decent laundry facility

the laundry staff was very helpful

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

breakfast was really good, it i like waffles so that s a big add

breakfast was fabulous with a wonderful selection to choose from and welcoming dining area to enjoy

the pool water needed to be allot warmer... definitely.

remodeled rooms were nicely done. super clean and comfortable . breakfast options were great!

very clean. everything up to date. beds and pillow comfy. kids loves the pool and hot tub

pool water was a little chilly

liked everything about the property, except the parking lot lights were very bright and the curtains wouldn

bed was very comfortable and the pool/ hot tub was great after driving 624 miles that day

great people, large room, comfortable bed and goos breakfast

laundry room very dirty...

price it would've been nice/helpful to have a complimentary breakfast- especially traveling with kids

kids running the halls at 1 am

staff were very nice, and the stay was very comfortable and most of all pet friendly

nice staff, beautiful facility, lots of restaurants nearby, good parking, good value

this place is next to restaurants, has laundry facilities, and allows

no atm. had to go find somewhere to get cash to use laundry.

laundry downstairs

it was 85 degrees in the room and we checked in close to bedtime for our kids

room was large and the full size refrigerator in the kitchen was very helpful

the guest laundry facilities were dirty and really old and beat up.

too many kids, kids everywhere, loud kids

i will definitely go back and the pool was very clean as well with a nice room temperature

pretty nice hotel. nice gym.

great gym facility

and it was noisy because it was close to the hotel facilities (maybe the electrical room, laundry, or pool pumps

i have heard that some people put their dirty laundry in drawers

there was a chili s restaurant sharing the parking lot, so very convenient to walk to

she was able to accommodate my request for late check out which was a bonus since i was here with my family

kids and i stayed and they both loved the pool and the overall theme of the establishment

pool

the pool was not complete so would have had to go to a different hotel if i was wanting to swim.

easy check-in, friendly staff, comfortable and clean rooms, quiet and great breakfast.

the pull out couch mattress was not comfortable, but we had an air mattress for the kids

they have a really nice large gym

i love this hotel!! super clean, friendly staff, great breakfast.

it would have been nice to have longer pool and fitness center hours.

it would have been nice to have longer pool and fitness center hours.

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

we didn't care for having to pay 9.99 for breakfast so we went elsewhere.

grab bar in the tub was unattached at the bottom

indoor pool facility very nice and comfortable.

pool and hot tub were a bonus for kids

the pillows were horrible and there was a bar advertised, but we did not find it.

pool and hot tub were nice

not enough breakfast choices

breakfast was very nice

complaints were the hallways smelled weird, a sewer type smell at times and the breakfast hours felt limited

breakfast was good and hot

the breakfast is a typical hotel offering

room service menu very limited.

clean - friendly staff- location- good breakfast-

the hotel was able to accommodate my early arrival, helped coordinate an airport shuttle, and always greeted

there was bacon for breakfast

bar area was awesome

nice new machines in guest laundry

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

breakfast was a bit on the limited side. satisfactory but not anything above and beyond.

clorine in pool.

hospitality, fresh cookies and popcorn in the afternoons, clean pool, breakfast area was clean and very well

the plumbing noises. our room was not that far from the laundry room.

easy to get to, quiet, laundry facilities, clean, friendly staff

i like the pet friendly policy

said they were still doing breakfast which is unusual with covid

breakfast was disappointing

laundry

parking lot at the back is not well lit,also not much ample parking

staff was very friendly and nice. breakfast was great. chocolate waffles were yummy

was clean and comfortable, breakfast was great

loved that they served breakfast on real dishes

didnt have cups or laundry bag

had to stay up late to do laundry

when we asked to exchange a $10 for a roll of quarters for the laundry the front desk let us know it was an

the food was really good at breakfast and at the 5:30-7:00 kick back

buffet dinner and breakfast were provided at no additional cost

laundry/bedding was left on the floor in the hallway near our room from the time we checked in

breakfast staff seeing above and beyond

the hotel had a free breakfast, free internet, free parking, and was very clean.

brand new and beautiful. great breakfast. loved the little kitchenette.

enjoyable complimentary breakfast everything is eco

she was taking care of everything, including hotel laundry as well as helping customers

we didn't need the pool or anything, but if our kids were little and with us it would have been even more

location to get into parking lot

use an actual entrance sign to the parking lot

pool could of been cleaner and warmer

as for the amenities, i could tell all the kids thoroughly enjoyed the pool

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

breakfast was great

as for the amenities, i could tell all the kids thoroughly enjoyed the pool

wifi could have been easier to use, a bit more complicated than it needed to be for apple

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

the pool was ice cold

staff, no room service, no one licks the phone

pool and no notice before hand about that

robes in the room and the pool area was functional and bright

the room was clean and the kitchen was well equipped

breakfast was satisfying

parking was full . had to walk a bit.

decline the elevator floors and walls were not clean, along with the hallway carpet our granite kitchen counter

they have a very good breakfast in the morning that is included in the cost of your room

no laundry facility

no guest laundry available

they were pet friendly. we were on second floor.

hotel, staff is very friendly, breakfast was well maintained and lots to choose from

good breakfast with some options

rooms were beautiful! and the free breakfast was extrodinary

no breakfast.

breakfast at the cafe was quick and tasty

everything you needed was there the buffet was amazing for breakfast and dinner

breakfast was not included in our package so i don,t know how it was.

the pool was filthy needs a good scrub down . walls in our room were very uncleanly

were dirty, tile flooring by elevator constantly wet from pool goers, shower had little water pressure, toilet

breakfast is available but not continental. pool/hot tub are both quite small.

the pool was pretty small but served its purpose for the kids just using it a couple of times.

the pool was pretty small but served its purpose for the kids just using it a couple of times.

we stayed here after a long day of moving our kids into new apartments.

the swimming pool, the gym,the free breakfest

breakfast need to last longer then 10 am

the wifi was pretty slow. the beds were hard for my taste, but i like really soft mattresses.

liked the property; only disappointment was the day we wanted to swim, the pool was closed for cleaning

sheets had a strong smell of laundry detergent.

pool area under construction and that was one of the reasons to stay

my kids were unable to swim because they wouldn t allow them in the pool and kept splashing them

breakfast was great. exceptional pool area.

, design of the bar area means that social distancing cannot be done

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout

kitchen and breakfast were awesome!

we loved the location. this is a very clean hotel and pet friendly.

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout

microwave was in kitchenette downstairs

the breakfast was yummy with many options to choose from

the swimming pool water was extremely cold.

breakfast, and drinks with a bite to eat at night

hotel, there was a baseball tournament so the place was packed full of children that took up the pool area and

love the professionalism of the staff, environment, room and breakfast quality

great location and ample parking

kids weren't to impressed with the breakfast

nice fire indoor and breakfast hotel employee made the complimentary breakfast buffet even better

pool and pool room felt very dirty and disgusting

i loved the fact that the room had a bed tray. my kids thought it was amazing.

very noisy - kids running up and down the hall while trying to dleep

kids running up& down the halls,knocking on doors

were comfortable and the pool was nice

the location. the ability to check in from my phone. the room was great and the pool was good.

wish i knew they were doing renovations, bar was closed

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

they now have their pool, workout center, and laundry 24/7 which is nice

location of the swimming pool

cleaner, the coffee pot still had a filter in it with grounds from last patron , the shelves in kitchen area

and got the spa tub room

clean an plenty of parking

wifi was far below average

no everything was well organize and the parking lot was clean and secure '

just an overnight stay so no pool use but it did look like fun

wifi was hard to get going and kept dropping

the clerk in the morning was so nice, got breakfast out a little early for my early-riser kids

pool bottom seems to be needing replaces

the pool was big and the breakfast was great

the rooms were clean, breakfast was good, and the pool was nice to go swimming

room only had 2 treadmills and a stair climber, pool was extremely small, and shower drains in the room were