light shades were missing and ac unit not working, laundry facility out of order, ice machine on 1st floor didnt

the pool and laundry room was closed

motel was a bit old, not many usb charging points, pool was closed

having the starbucks coffee bar in a central spot was nice

free parking, indoor pool, free wifi and close to restaurants and stores

i showed up at 4 and still had to wait until 5 pm, due to low staff and laundry room issues

didn t like when i booked this room it stated it had a fireplace

loved the full kitchen in my suite

was disappointment the pool wasn t open

the pool not accessible

also the laundry on our floor didn t work and there was stains on the walls in our room

sucks, customer service was terrible, laundry room was a single washer and dryer in a small closet space for

that i could not do my laundry there

cleanliness! laundry room that s the best! you can wash your clothes for free

complimentary laundry and breakfast

booked had to wait 20 minutes to check in because the girl checking people in was doing the laundry and all the

no ice machine or laundry

i did not realize laundry facilities

to go to the front desk for any assistance no working amenities, such as the ice machine, the laundry room, and

the juice at breakfast was delicious, not over diluted

why does the laundry room have to be chained shut with the back door, for no entry from outside

the internet download speed was in single did its which is crazy when free wifi in airports

the 75 dollar hold on my card for incidentals in the room when in fact the mini bar was entirely empty, seems

our neighbor brought a dog in (no pet policy) and it barked all day and night

no breakfast served because of covid. no room service.

had to change my own linen, take out the trash and wait for the staff to do laundry which took up most of the

the breakfast was mediocre, the second morning was a lot better than the first morning breakfast but

pool was closed for maintenance

they have a gym and pool and it's great

breakfast is the real deal with grandma

the hallway walls was dirty and it was dirty laundry on the floor in

they were not able to provide towels in a consistent manner; partially because they gave the laundry staff

the staff went out of their way to make sure my stay was pleasant, they even helped with the laundry

fitness room, spiders in the bed, burnt incense in the room, ashes from marijuana everywhere, sink

the wifi was terrible. they were short on towels after the first day.

laundry machines access , hotel had no quarters, which they apologetic about

think mostly the breakfast

pool temperature, while searching for a hotel, my main reason for choosing this one was the pool

the hotel was clean the staff was sweet the pool and jacuzzi was amazing breakfast was on

the kitchen area & closet space

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

the staff at the spa were also great and did an

swimming pool and spa are great

room service and market weren't opened late enough in an amazing hotel like this the people staying

did not like the laundry room

breakfast in the morning was better than i thought it would be

wifi log in never worked

wasn t happy upon check in because i didn t know about the parking fee or pet fee, up front

i m not sure if it s the cleaning solution that s being used or the smell from the indoor pool

i heard someone's dog bark once so i assume its pet friendly

liked everything it's a excellent hotel the restaurant and bar and the waterfront view, we will be back, very

booked 3 rooms)

gym

the location is fantastic and the hotel bar was perfect!

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

the kitchen and the 7th floor view. check out time at noon

wifi was limited, could have been better.

the beds were comfortable, spacious showers, a near full kitchen in form, & literally a walk across the street

location was fabulous and breakfast was ok

everything closed early for a weekend day, and i wished there was a no contact room service option (maybe a

wifi; beds; room.

nice gym, bar located on site and lots of lounge space

had it's own mini bar and had an elegant look

room service options or minibar

nearby restaurants and other activities. pet friendly hotel. parking was convenient.

the evening bar was great as well

very clean , great bar , close to all the restaurants and ferris wheel

bike in the hotel gym required a minor tightening

everything especially the river view was exceptional. the kids really enjoyed themselves.

there isn't much parking

like smoke too much i didn t think there was smoking allowed indoors anymore that caught me off guard i have

wifi kept cutting out not a strong signal on third floor

parking was free and there were enough towels

smell of cigarettes in all the facilities, even in the elevator, although we asked for a non-smoking room, very

restaurant lounge, no complimentary tea, coffee, hot chocolate in the lobby for late night, no laundry facility

there is a continental breakfast which was very typical

to wait over an hour to find out about room service just for the kitchen to be closed by the time they told me

room service wasn't that prompt

tv and wifi was out for 3 days+ and if i hadn t asked i never would have known

creepy laundry

need laundry supply vending machine on property.

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

has laundry facilities

could hear people [kids] running across floor in room above us.

there is a complimentary laundry room,just need your own supplies

laundry but most machines weren t working coffee not great, breakfast area a bit small for amount

free laundry facilities that had top notch machines

gym was better than other hotel gyms i've used

great breakfast, efficient check-in, rooms were very clean.

the service in the room was excellent, always had enough towels in my room, the facilities had laundry for

had almost everything but no laundry for quest and i hated the required deposit that wasn't returned until 5

laundry facilities

we really appreciated the guest laundry

no laundry

laundry

the distance from our room to laundry. my husband has heart issues and too far to walk

the wifi needs to be upgraded doesn't really work.

pool was cold, but clean

liked that the hotel was close to my family member that i was visiting, the wifi was complimentary and simple

free laundry machines for use

laundry was free and the gym was excellent

free laundry and fitness center

kitchen was a super bonus, and glad to find a place that was pet friendly.

since it is a pet friendly hotel (first time staying in one) gave the impression of lack of cleanliness due to

only down side was the gym was over top of the room we had and you could hear their entire work out

elevator to lobby was close. ample parking.

bag breakfast, the wifi is not that strong and the rooms have doors to connect to the other

the breakfast attendant was delightful and very kind

not a big deal if there was some parking spots where open in the front but, it was not

lost my engagement ring and expressed how it was in the laundry and all i kept getting told was it wasn t

restaurants near to eat, gas, laundry all convenient for my situation

the friendliness of the staff. the space of the room. the breakfast and laundry room.

wasn t enough lighting in the parking lot

the front desk clerk and the location. the gym.

the price and the free laundry detergent and fabric sheet.

negative was minor, it would help if the laundry accepted credit cards because it s hard to get change

front desk was super helpful. laundry was accessible and clean!

it seems like the staff smoke in the laundry room and outside

smell of marijuana outside, the wet dog odor in the room, the broken elevator, the coin operated laundry (front

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

also, kudos for a nice workout room and guest laundry

free parking, location, comfortable room, spotless facilities, pleasant staff, great value

i had an issue trying to open programs on my computer once i accessed the hotel wifi.

parking fee is steep and not disclosed in advance.

had to go to target to get laundry detergent

could use a bigger guest laundry for the size of the hotel

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

more free weights would make the gym better

reason we stayed because of the pool

a big plus: free self-service laundry with washers and dryers

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

location breakfast free laundry

then front desk said it was a resort fee for access to the laundry

could use more dryers for the guest in the laundry room.

i appreciated use of the laundry area

clean new workout equipment, swimming, and laundry facilities

the staff was very cordial/helpful and the laundry facilities were complimentary and convenient.

free laundry

however, i was able to do my laundry

wish they had a guest laundry

bed was extra large and super comfy'had breakfast in the on site restaurant every morning food and staff good

is pet friendly

lovely bar and restaurant onsite

the gym and restaurant at the hotel were also great

guest laundry facilities were excellent

the laundry room was clean, plenty of machines and reasonably priced

i forgot about the laundry room and the gym very nice and convenient

laundry facilities, great rooms, very accommodating staff

laundry room was clean and easy to use

laundry was not available and we needed it

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

asked multiple times for laundry bags & never got

it was being remodeled very few services other than onsite laundry were interrupted

we were there - before the breakfast was fully put out, and staff offered to go get items for the kids so they

ear buds in gym

breakfast was limited. elevators could be upgraded, they were old and slow.

breakfast was great, rooms were clean

breakfast was great

the breakfast is very good and the rooms are very clean

staff was nice, everything was clean. gym was small but good.

nice hotel with a gym, good restaurant, good location

the gym and staff were fantastic.

pet friendly, location, friendly staff!

the friendly staff , the accommodations, bar and restaurant

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

the shuttle to airport and airport metro was very much appreciated

pet accommodation and the newness of the rooms

close proximity to regan national with complimentary sheraton shuttle to and from!

staff was great! very supportive in helping out with a late check out!

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

site advertised this hotel as pet friendly

were delighted that we had early check in

hotel staff was friendly/professional going out of their way to make sure our stay + pet was comfortable

pet friendly, clean, front desk was very friendly.

nice to have laundry facilities and a pool for the kids

location, large room, laundry available, complimentary breakfast and happy hour.

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

leaky laundry washer

they have an open bar happy hour that runs for about 2-2 1/2 hours!

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

the bar was out of wine. toilet needed repair (flapper not working properly)

the way the clothes hanging bar was affixed in the closet was poorly set, so the closet door could not close

great location in old town. accommodating suite for family of 4. clean rooms and nice gym.

laundry was not available

lack of self laundry facility

breakfast was excellent although pricey

charge for wifi ($12+/day); they charge for parking ($35/day); breakfast was not included as stated on booking

the restaurant area and gym.

staff are phenomenal, especially eskedar at the front desk, the bar staff and the bellman

the bar and gym are also nice

was tastefully appointed in a minimalistic style, complete with a sizable dining table and decent kitchen

we didn t get time to experience the bar on our trip but even that looked fantastic

hotel restaurant and bar well run, delicious food

housekeeping not good. fitness equipments, not good. laundry room, not good.

guest laundry was not all in working condition

no ac in the fitness room. soap dispenser in laundry room was empty.

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

no breakfast, only one laundry room, no pool

staff very accommodating and let us into a room for early check in with no extra charge on thanksgiving day

the cost of the room with no amenities was the worst there wasn't anything to do there not even a gym

no full restaurant, and limited bistro hours(three). a bar in the evening would be enjoyable

have daily room service, our shower was very narrow, bistro very expensive, wall electric socket for charging

they had laundry facility

breakfast, staff, access to laundry,

machine was out of order and had to go down to the courtyard by marriott to do laundry

laundry facilities

laundry facility is a bonus

hold staff accountable for sanitizing the common areas to include the gym and laundry room on a reoccurring

wifi worked but spotty sometimes

son brought his xbox with him and, he was unable to connect to the wifi to play it

there is a pool for my kids to enjoy and a gym for my husband

the room service food was delicious and worth the price, the breakfast was very good had al the options

there is a laundry room here for guest usage. room had a very comfy bed.

laundry

had to go to a nearby laundromat to do laundry because there were only 2 washing machines and 1 dryer for the

laundry room was atrocious

and especially the parking availability was exceptional to my weekend work place the room were clean with adequate

a free breakfast actually worth eating (unlike most

was closed at 9am and wasn t suppose to be over until 10 and keycard didn t work for pool when i alerted

clean and well kept, even though we didn t use the little kitchen in our room it was still nice to see it had

great location & nice heated pool.

the pool wasn't open eventhough its an indoor pool

(kitchen, laundry room) it was very comfortable for staying for a week

staff always smiling&helpfull, amazing breakfast, clean home-like full room with kitchen, laundry, clean full

great amenities - laundry room and gym friendly staff clean good breakfast easy

laundry facilities were crowded, not enough washers or dryers.

laundry was $10 wash and dry

laundry room

30 for parking seems excessive and no free wifi

don t like that we have to pay for wifi

great hotel with restaurants near by. airport shuttle was quick and friendly driver.

liked the hotel and i liked there was a shuttle to the metro stop

laundry facilities had 2 broken machines so there were a few people waiting to use the one machine

staff, super clean, there is a laundry on site & they provide you with detergent and all at no cost, the gym

snippy and was like i just called there on the way then my husband went down there to use the laundry room and

i ordered laundry service and they didn't call me when it came in so had to get dressed, go to front desk and

be sure to get your detergent if you are doing laundry, the staff did not disclose this immediately

close to the airport- great shuttle service and very nice rooms

gym area is really good with almost all required equipment for a good workout

it had a gym

was beautiful but the light fixtures in dining room near bar needs to be dusted

the proximity to reagan national airport was great, and the shuttle service was excellent.

we did not complain, our room was small and tucked between the gym and laundry room

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

sameday laundry took 3 days

pet friendly. good laundry. excellent front desk crew.

of all, the room and bathroom were very dirty, and there was no room service

shuttle service

location courtesy shuttle service.

staff, including the front desk, the shuttle drivers, housekeeping and restaurant servers, were professional,

to be cleaned, needed an extra blanket and they were accommodating with no issues and asked for a late check

the snack bar in the lobby

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

great location, friendly staff. quiet. on-site laundry was good.

you are going to have laundry facilities, you should make it easy for guests to get quarters

, i hope this is something that you guys can work on , also the laundry is very expensive

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

the coin operated laundry facilities were also a bonus

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on

good to have a laundry center

the pool at this hotel is permanently closed and laundry is listed as broken on their website

our hotel room had dirty laundry and a burst bathroom

the elevator going to the pool was also the elevator the staff used for housekeeping and laundry

the price was good. plenty of parking space. shopping center nearby.

my toddler didn t enjoy the breakfast. maybe a waffle station for picky eaters.

a real breakfast

she simply said, 4pm is checking time and i have to walk and go to yard house bar spent 40 minutes and finally

room was clean but there was a water bottle left in the refrigerator and the room was missing the laundry bag

shuttle to the airport was also an added bonus

really good stay. and the gym is actually good (not fake as in many hotels)

liked everything. good bar/restaurant and gym.

wifi is excellent

we also were slightly underwhelmed by the breakfast

breakfast was not too great

the breakfast was delicious

service, room and breakfast

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent

last and least important, you have quarter laundry machines but no change machine

overall it smelled of weed and old laundry

the hallway, you are hit with the unmistakable stench of a dirty carpet, reminiscent of unwashed laundry

hotel is really nice and the gym was awesome

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

am more sensitive than most people to laundry detergents

solid four star quality, reasonably priced, good breakfast and shuttle

we were there during covid so we missed having room service, but it was nice to be there when it wasn t

love it! we go there whenever we re visiting our kids.

spacious room laundry room - very convenient

free laundry room, location, staff.

the opportunity to use a free guest laundry was a great plus (

of the food was horrible except for fries) dirty toothbrush delivered to room staff using both laundry machines

they had a laundry room which was awesome

laundry facilities were located are neighboring hotel

minor problem that there was no guest laundry! the hotel next door facilitated our needs though!

there s no laundry room.

laundry was in the next-door comfort inn, which was fine, and the microwave had a minor issue that

the laundry facilities are in the hotel across the parking lot

24/7 laundry available on site which costs usd 10-12 for one load including washing powder from

laundry was cheap and worked well

cheap laundry on site

laundry only took coins

we also liked that it had a washer, dry, and they sold laundry supplies

no guest laundry, you must travel a mile to another hotel to do your laundering

potomac bar and grill , parking garage , friendly staff in the front desk , great location !

i would prefer more vegetarian options in the restaurant menu as well as there room service menu

door problems. door wouldn t open and bad room service. front desk not so friendly.

breakfast was great. good selections.

breakfast was limited and was simply pastries and hot coffee/tea but you can get room service hot

when i did manage to order room service, it was overpriced, cold and underwhelming

the room service was amazing

didn't get to try the breakfast, but had an evening meal at the bar that was yummy

we went for a stray kids concert

also when he was asked about towels, he stated the laundry wasn't done after lunch time

but then what the hell do i know about how they do laundry or housekeeping

a fair rating to the facilities at the hotel because they were all closed - the bar, restaurant, gym, pool,

its description was that it has kitchen and 495 sqft

the breakfast was excellent, but pricey.