coming to through that door all times of the night banging trying to get in and them hand people smoking weed

no pool and no breakfast.

wifi kept cutting out not a strong signal on third floor

parking was free and there were enough towels

parking lot is kinda small and cramped

we took the bedding to the guest laundry and dried it and towels ourselves and paid out of pocket

i saw the laundry door open so i knocked and and ask for 2 towels

laundry facilities were great, the room refrigerator was big- and quiet, and there was a microwave,

i actually needed the laundry facilities for an unexpected mess

friendly & conscientious breakfast staff.

onsight laundry facilities made our lives so much easier

just had prepackaged breakfast of water, muffin, protein bar during pandemic

clean room and good service. friendly staff. i liked the gym and breakfast was nice as well.

it was very clean; the staff was very nice especially the lady in the breakfast area.

very clean, spacious, friendly and accommodating staff. breakfast was good, fast and easy.

we didn't like that they were charging to use the laundry

the room was comfy and i liked the separate bedroom and kitchen/living area

breakfast and room

breakfast could have been better for the price.

big clean comfortable room. nice swimming pool. great breakfast.

breakfast was great and rooms were extremely clean! the pool/fitness center was awesome.

the open bar downstairs in the lobby, customer service was wonderful

great value for money, comfortable room, nice pool ( shame disabolity hoist not working)

wifi connection to chrome cast was way below expectations

staff seems overwhelmed and treated grownup like kids

like a management cutting corners issue, at i could see the front desk staff was having to do laundry as well

indoor pool and possible laundry services

pool not working

(gym was open

the gym was being repaired

laundry is only coin operated, in this age nobody expects to not have a cc option for laundry

gym equipment worked but wasn't clean and there were no cleaning wipes or sprays provided

plenty of parking and well-lit lots at night

our son also enjoyed the outdoor pool

are no prices on vending machines, pine needles in parking lot made it difficult to see white lines to

our room was across from the hotel laundry so the carts and workers were constantly crowing the area

the inside pool, laundry, and gym

bones restaurant was a short walk into the parking lot

great location , parking was awesome

breakfast could improve on a little more variety. example: scramble eggs

clean hotel, pleasant staff. the gym was nice.

the breakfast was excellent. close to everything.

thing i like to there restaurant and bar area open up soon

breakfast was not free

a/c didn t work in my kids room

and the laundry machines were free to use

was dirty and a lot of drug traffic, pool was filthy and fitness room was bare

that is a suite at a really good price and included breakfast ud83dude0b parking was included

tasty and filling breakfast

the front desk attendants are very nice and very helpful. my kids love the indoor pool.

amenities such as laundry room, swimming pool, and a gym as well as a beautiful breakfast every morning and most

loved the value and the adjacent room which allowed my husband and i our own space abe the kids had theirs

kids running around at 11pm

the breakfast is limited at best especially when it comes to kids

my kids were excited to swim in the pool the next morning, but after seeing it up close they passed

shocks from the start - 1) $125 pet fee

very steep pet fee of $125 for one night. more than half the cost of the room.

the room was a studio with a full kitchen and table/chairs

they had a $125 per day charge for a small pet

good breakfast

and laundry are listed as amenities yet neither is available

laundry

the pool and the laundry room where i was able to dry my bathing suit

ladies from laundry area came and cleaned up the bathroom floor and gave us extra towels

laundry services were not convenient. i only had cash and hotel did not have quarters

free laundry and fitness center

laundry was free and the gym was excellent

free laundry machines for use

additionally $75 non-refundable pet fee is ridiculous and had i known it would be so much, i would have chosen

was very nice with a great kitchen

laundry

the distance from our room to laundry. my husband has heart issues and too far to walk

location was good, breakfast staff was very welcoming.

parking spot in the upper lot should be a walkway instead of a parking space, we had to walk

poor/slow/sluggish wifi

$75 extra for a pet; $200 or so for the room, another $5 for wifi

free coffee, free wifi

great location with easy access and plenty of parking

clean facilities,great staff, good breakfast, amazing hot tub

loved the pool, i loved the tv because it was connected to wifi and i got to watch netflix lol, the breakfast

had almost everything but no laundry for quest and i hated the required deposit that wasn't returned until 5

the service in the room was excellent, always had enough towels in my room, the facilities had laundry for

we really appreciated the guest laundry

in a plastic bag and requested a new iron was told they did not have another iron but there was a laundry across

no laundry

laundry room was filthy

breakfast

the gym was small, but the cable machine worked perfectly

breakfast was okay

the complimentary breakfast was excellent

they had complementary laundry, which was convenient for us since we were there for a soccer tournament for

pet friendly but fees should be included upfront . not when you check in

the pool area and the gym was the same as well as the gym had a good variety of things to do

the pool area and the gym was the same as well as the gym had a good variety of things to do

the little cupboard kitchen

room size, laundry (no coins needed, all through the app)

wish they had travel laundry bags in the room

also, our room was in the front of the building and the parking lot light was shinning right into our room at

new hotel, clean, comfortable and a nice pool great local mexican restaurant down the

breakfast i did not like

laundry but most machines weren t working coffee not great, breakfast area a bit small for amount

there is a complimentary laundry room,just need your own supplies

free laundry facilities that had top notch machines

rooms were very clean and breakfast was very good.

loved that we had wifi and

guest laundry could have been inside.

breakfast was not worth eating laundry didn't always work and the laundry room smelled very bad

location. clean. laundry facility available.

wifi that did not work

friendly staff- ample parking- good value - clean nice continental breakfast

hold staff accountable for sanitizing the common areas to include the gym and laundry room on a reoccurring

is this customer service, i have my kids with me

pool was closed due to a cleaning issue

she made the kids turn off their music because it was disturbing her studying

the whole environment, including the breakfast and the gym.

need laundry supply vending machine on property.

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

creepy laundry

has laundry facilities

room size was great and they have breakfast which was a plus for the kids and it is located near shopping

of covid the pool and all restaurants in the hotel were closed so that was disappointing but understandable

kids wouldn t even stay in

breakfast good and convenient, if a bit pricey

loved the pool area and coffee shop and how friendly the staff and cleaning people were.

need to offer breakfast

why does the laundry room have to be chained shut with the back door, for no entry from outside

the bar downstairs

there were'nt enough clean towels in the pool area.

night staff was great and so was the kitchen staff

the bar was open and a continental breakfast and dinner option was available

had to change my own linen, take out the trash and wait for the staff to do laundry which took up most of the

the pool wasn't open

the friendly staff. the 24 hour coffee station and the hot breakfast.

there were no amenities no juice only one cup in the room pool and gym closed to

pool was outside

the elevator going to the pool was also the elevator the staff used for housekeeping and laundry

front desk elevators parking cleanliness

breakfast was good we actually took it on the road with us and were eating all day on it

everything was great. dinner and breakfast very good.

would preferred to order hot breakfast for room service

lobby area a little tight, no laundry facilities

laundry was in the next-door comfort inn, which was fine, and the microwave had a minor issue that

no laundry room ice machine didn't work

stairway seemed to be in employee laundry storage area

minor problem that there was no guest laundry! the hotel next door facilitated our needs though!

laundry facilities

out, i had to wait for 6 times, till i could fit in the elevator, as staff decided to transport laundry close

improve the breakfast

the bar was closed

however, the kitchen had only minimal supplies and a microwave the size of a small closet sitting in the middle

staff, location, free breakfast, fitness center, and laundry. can receive mail.

the laundry room is expensive, and the dryers do not dry at all'spent $10 drying and clothes still

clean, great breakfast, wonderful ammenities

breakfast was very well done and easy to get in and out of

my kids could only swim 30 minutes and we arrived at the pool, at opening time-10am to be told due to

free swimming pool coffee shuttle service laundry but coins service comfortable but sofa bed is not really

gas was leaking from the laundry room.

need to do a better job with the laundry (towels had stains).

the 2nd floor where the laundry next to room was smelly gas everywhere & mixed mold i got headaches

when not in elevator, hotel workers with trash and laundry

but then what the hell do i know about how they do laundry or housekeeping

also when he was asked about towels, he stated the laundry wasn't done after lunch time

staff & kitchen personnel

now had to readjust kids disposition and eat elsewhere

free parking, indoor pool for my kids, and fire pit

no laundry room and kitchen

hotel offers laundry services

no laundry on site.

breakfast and gym room

pool opens at 1pm. we love a morning swim.

laundry room , breakfast room where breakfast served every morning

the laundry room had water everywhere

breakfast was a nice hot breakfast with a decent amount of options

the pool was not open.

of breakfast options for young kids, unripened fruits

cleanliness! laundry room that s the best! you can wash your clothes for free

complimentary laundry and breakfast

that i could not do my laundry there

also the laundry on our floor didn t work and there was stains on the walls in our room

sucks, customer service was terrible, laundry room was a single washer and dryer in a small closet space for

i showed up at 4 and still had to wait until 5 pm, due to low staff and laundry room issues

our room was on the 4th floor, there was a lot of kids running back and forth in the hallway, slamming doors,

i traveled with two kids and two dogs, and everyone behaved and no-one seemed to be bothered by one of my dogs

the front desk clerk was able to get me an early check in so i could sleep

normal breakfast

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

also, kudos for a nice workout room and guest laundry

i disliked how uneasy it was to connect to the wifi

pool was amazing especially with small kids, 24 hour coffee was also very helpful and everyone was friendly and

thing i can think of and it was not their fault is the pool was closed due to covid but, again, not their

the pool and laundry room was closed

light shades were missing and ac unit not working, laundry facility out of order, ice machine on 1st floor didnt

free parking, indoor pool, free wifi and close to restaurants and stores

free and convenient parking

plenty of parking, no extra charge for parking

had to go to a nearby laundromat to do laundry because there were only 2 washing machines and 1 dryer for the

there is a laundry room here for guest usage. room had a very comfy bed.

laundry

laundry room was atrocious

the pet room had tile floor which eliminated any musky stale odors

i appreciated use of the laundry area

suite, good sofa bed, space to work in the lobby, free laundry facility at the hotel, mini-fridge, microwave

however, i was able to do my laundry

breakfast, free parking, even free laundry services

free laundry

could use more dryers for the guest in the laundry room.

location breakfast free laundry

then front desk said it was a resort fee for access to the laundry

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

a big plus: free self-service laundry with washers and dryers

i did not realize laundry facilities

booked had to wait 20 minutes to check in because the girl checking people in was doing the laundry and all the

to go to the front desk for any assistance no working amenities, such as the ice machine, the laundry room, and

no ice machine or laundry

the juice at breakfast was delicious, not over diluted

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

had to go to target to get laundry detergent

could use a bigger guest laundry for the size of the hotel

the pet charges are as expensive as your room

breakfast delayed til 7am.

they had laundry facility

machine was out of order and had to go down to the courtyard by marriott to do laundry

breakfast not that great not enough laundry machines

breakfast, staff, access to laundry,

laundry facility is a bonus

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

no ac in the fitness room. soap dispenser in laundry room was empty.

housekeeping not good. fitness equipments, not good. laundry room, not good.

guest laundry was not all in working condition

no breakfast, only one laundry room, no pool

no bar, no restaurant, no pool, no shopping, i had to ask to have my room cleaned

no full restaurant, and limited bistro hours(three). a bar in the evening would be enjoyable

72 - and you have to pick it up in person - no room service

the breakfast was good and has a sufficient gym.

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

room service got everything wrong, then forgot to bring up corrected order, took everything off

was grt swimming pool arcade for the kids plenty of options to eat and drink inside the resort nice vibe to the

room service food was terrible

did not like the laundry room

considerable notifying you everything, breakfast, network, luggage keeping; also calms you down from a fast

breakfast was great and had high chairs!

room bed wonderful breakfast nice pool towels

wifi log in never worked

the view from our room was spectacular and the hotel dining + room service were excellent.

there's no room service, when you order food, you have to pick it up from a lobby bar due to covid

covid going on i understand no room service but it was a little confusing about how to go about and order food

rooms were great, gym was nice, the people very helpful and friendly

the kids loved the food, both breakfast and dinner. great views on the waterfront side.

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

pet fee is a bit excessive at $200, especially since it is non-refundable.

have liked to see some freshly or made to order breakfast items, such as freshly made pancakes, waffles, omelettes

room was very comfortable and clean, the kitchen area was very helpful to fix something to eat during a conference

the whole experience was great. check in was fast and thorough. great breakfast.

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

my only issue is that when checking in, we were told that the bar would be open

the suite, gym, and breakfast were amazing.

i love the comfortable beds, full kitchen, clean and updated bathrooms and the location

the gym has a nice selection of workout equipment

thing i can say maids never came had to always go down and request cause we never had room service

wasn't a bar in the hotel that appeared to be open for business, so i can't answer to that

the bar didn't stay open long enough

had it's own mini bar and had an elegant look

studio was shaking several times a day, i believe it was because of the washing machine in the laundry of the

gym, the free laundry room, complimentary of the hotel and our room was a nice size with a mini kitchen and

laundry is free

free laundry machine was a nice perk

about the facility far as the snack bar in the lobby, the location of the patio, gym or laundry room

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

site advertised this hotel as pet friendly

staff at front desk and shuttle driver were outstanding

breakfast exceeded my expectations

bonus shuttle service running to the best areas of alexandria

the location is great! the breakfast bar was great also. people were wonderful.

so i left to go to the casino, came back

i wish they had shuttle bus to casino, outlets,and to metro from the hotel

kitchen staff was very attentive

my sister had stopped by with her young kids & i didnt expect to encounter this type of behavior and this

kids loved the in door pool an free laundry room was a

free laundry room & indoor pool are the money makers when traveling with kids

laundry was nice and dinner on weeknights was great.

me on the phone and kicked us out over one of her staff members whom lived there as well took my laundry out of

they offer free laundry service too

the customer service, the free ihop breakfast, laundry option, and free wifi.

a big plus: free self-service laundry with washers and dryers

laundry is free

breakfast, clean, free washer/dryer to do laundry last minute book and it was above expectations

they offered free laundry service which we didn t use, but found convenient

the laundry room was clean, plenty of machines and reasonably priced

we were also happy to have the amenities including breakfast, kitchen and laundry room

i forgot about the laundry room and the gym very nice and convenient

even the laundry room was nice, they had comfy seating in their with a tv

parking available, full gym, laundry facilities

nope. well maybe just the laundry room was being renovated and we needed to do laundry.

everything great location, quiet, super clean and well maintained better than average breakfast

clean hot tub and pool, nice gym and the beds were comfortable.

i really enjoyed the freshness, promptness of the breakfast foods

friendly staff, clean, hot drinks available 24 hrs. very nice breakfast.

location, large room, laundry available, complimentary breakfast and happy hour.

leaky laundry washer

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

nice to have laundry facilities and a pool for the kids

every thing went fine.. very friendly people .. kitchen service were excellent ,,

asked multiple times for laundry bags & never got

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

it was being remodeled very few services other than onsite laundry were interrupted

laundry was not available and we needed it

app doesn't work for other areas were key is needed (late entry into building, gym, upper deck) and had to get

laundry was not available

lack of self laundry facility

that they had ev chargers in their garage

was closed, the restaurant was closed, no mini fridge in room, limited tv channels, wifi not free- isnt that a

for wifi and only being able to connect 3 devices, each teenager comes with at least two, ha

the breakfast is very good and the rooms are very clean

breakfast was great

was very generous in offering us water when it is needed (thanks jane) petty: she offered us a late check out,

breakfast was outstanding

early & late check out and the great attitude they had

room was very clean and appreciated the variety in the gym

great location, friendly staff , restaurant and bar on site

chose this hotel because of it having a bar in the lobby for a cocktail and it turns out they had a private

on premise gym was slightly below par if you need a real health club facility.

pet friendly, location, friendly staff!