slightly dated, and no on-site laundry.

no laundry facilities were also an unexpected inconvenience

it was a little squishy for my husband and i, and the kids ended up kicking each other some

room service was also very kind

very pet friendly

laundry availability but only one washer and dryer. credit card only. very expensive.

ran, rats on property, limited housekeeping services, tv didn t work, laundry on site didn t work, pictures

much noise out side my room is located next to the laundry room i think someone trying to open my

staff are polite and friendly. my room were clean. they provide free laundry!

from allergy to something in the room, the elevator was broken, had to carry luggage upstairs, laundry/workout

disappointing that there is no minibar, or express laundry service

love the location and the room size. room service is also good.

the bar menu and

the fact there was no spa on the premises and the rooms were ok.

00 coffee bar in morning closes at 9

some of the amenities such as the ice machine and laundry dryers were not in working order

laundry facilities don t have detergents

on weekdays, close proximity to public transportation as well as supermarkets; self service laundry and kitchenette

great staff! loved the location. loved the laundry facilities!

so the self service laundry rooms (located on several floors) were a much needed convenience

very hot in laundry room

my sister had trouble getting wifi on her samsung. didn t like the view (apartment next door).

i ordered a kids meal; i have a medical condition

walk to metro, movie theater, 24hr cvs, 24hr taco bell, brewpub/sports bar next door, also the bagel cafe nearby

stayed here for a week with 2 young kids

i'm sorry i just think this is an excuse they couldn't get the clean laundry, if i'm paying for 2 nights, i

of some clothes for laundry friday, was never sent out

i had to ask for items that should have been in the room but were not such as laundry bags and the remote plus

more frequent shuttles would be helpful.

to check in early/ close to restaurants/metro/etc / free breakfast/ large rooms/ good tvs/ decent gym/ free

guest laundry on site was a bonus

there is no quarter coins at laundry. the front desk also doesn't have it.

very friendly staff, clean room and laundry

the shuttle was extremely helpful

no wine opener available at front desk, told to go to 14th floor bar in opposite tower.

it might be better to use a more practical laundry techniqu method to keep them white after each use

laundry was cheap and worked well

comfortable beds. big rooms. laundry available. good breakfast. easy access to highways.

laundry located on 2nd floor- steps to 2nd floor a bit hard to climb

laundry on second floor

it is great having a kitchen and laundry

some laundry machines are broken.

pool & hot tub were awesome

jacuzzi and pool was well serviced

clean, comfortable, and a great breakfast

of the food was horrible except for fries) dirty toothbrush delivered to room staff using both laundry machines

spacious room laundry room - very convenient

the opportunity to use a free guest laundry was a great plus (

they had a laundry room which was awesome

free laundry room, location, staff.

there was no laundry service.

there are only two dryer machines while there are four washers in the laundry room

was no washing machine and dryer on site, the website says laundry, but it is meant for dry cleaning only

needed to do laundry but there wasn't a self-service laundromat nearby

the gym was nice but basic. breakfast could have included better selections.

room was clean but there was a water bottle left in the refrigerator and the room was missing the laundry bag

i arrived at the hotel early so i could fix up the room with rose petals and surprise my fiance

maintenance staff held elevators for people, jaun carlos at the bar was great

they have a good gym too

no complimentary wifi or breakfast.

no guest laundry, you must travel a mile to another hotel to do your laundering

disappointed the pool was not available for the kids to use

i would have also like to use the hotel's amenities such as the gym, business center

also the website didn't say pool was closed due too covid so wasn't expecting that, kids were disappointed

when i open it to put my kids to sleep there were crumbs and hair ugggg

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on

the coin operated laundry facilities were also a bonus

the pool at this hotel is permanently closed and laundry is listed as broken on their website

our hotel room had dirty laundry and a burst bathroom

good to have a laundry center

laundry service would have been helpful

having access to the laundry facilities was also useful

people were using the laundry room late night

plenty of great restaurants offer delivery and there's a target on the next block and the laundry room was a

kindness, family environment, safe neighborhood with all amenities, kids loved it

location, offering breakfast to go, gym open , laundry facilities, keeping up with the clean towels and garbage

the in-house laundry and kitchenette were convenient for a family

very well located, clean, friendly staff, comfortable beddings, convenient small kitchen for a family of 4 in

breakfast options we re nice

no restaurant small gym

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

you are going to have laundry facilities, you should make it easy for guests to get quarters

, i hope this is something that you guys can work on , also the laundry is very expensive

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

great location, friendly staff. quiet. on-site laundry was good.

we were still utilizing the laundry room

also, why isn’t there pancakes every day anymore, that was a bummer, my kids love the pancakes and they only

please add a better breakfast menu especially for kids!

not enough seating during breakfast.

breakfast

need to have a laundry room

i appreciated the free wifi! great hotel. very clean.

room service menu too swanky sometimes you just want a club sandwich and fries or a slice of cake

have been nice to get charged for breakfast for my kids

sweet tough by housekeeper to leave christmas cookies out for the kids

staff was not friendly and room service was very rude.

shuttle service

food at the lobby bar was fantastic and very friendly wait staff

easy shuttle. helpful friendly staff.

room service

pet friendly. good laundry. excellent front desk crew.

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

we did not complain, our room was small and tucked between the gym and laundry room

sameday laundry took 3 days

of all, the room and bathroom were very dirty, and there was no room service

room is perfect, the cleaning was very good, the fitness room was perfectly, for 26 dollar for person you got

the views, the bar in the lobby, and the decor are fabulous

longer bar hours

the beds were super comfy , kitchen and batroom were extremely clean, and the staff were very nice and curteous

atmosphere in the bar/restaurant only one peloton bike in the gym knives not very sharp, no chopping board, had

breakfast is fantastic

the bar downstairs was nice, bountiful breakfasts, and a convenient snack store

no plastic laundry bags in room, also no trash bags in cans.

the gym is not as presented at the pictures of the hotel, this i find very bad - this is a lie

the bar is not very exciting

stay there because of the neighborhood and how close it is to the metro station (especially with kids)

my kids wanted a pool lol.

coffee maker in the room, no refrigerator, no laundry bag

available for costumers, no water, no laundry rooms, no food even contactless deliver, for deliveries need to

room service food was poor quality

well-equipped gym

not check in early charges $25 for early check in fee, no free wi fi in room a fee for everything restaurant

am more sensitive than most people to laundry detergents

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

95 a person (even kids) for it

the gym my daughter loved it and enjoyed it

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

swimming pool

there was nothing less than perfect and it had a great buffet for breakfast

staff also at the breakfast buffet were attentive

very friendly helpful staff. rooms very clean. lovely bar and restaurant

breakfast was like non other

self laundry system. doesn t work for non us residents.

staff, super clean, there is a laundry on site & they provide you with detergent and all at no cost, the gym

i ordered laundry service and they didn't call me when it came in so had to get dressed, go to front desk and

no laundry service from house keeping

snippy and was like i just called there on the way then my husband went down there to use the laundry room and

laundry room

my sister friend and i did not have an opportunity to order room service nor visit the hotel restaurants, but

the shuttle to and from the airport was very helpful

room service, parking facilities, internet access.

room service food was good

some form of room service during the night hours

large nice rooms. good beds. very good breakfast. swimmingpool and gym!

there s no vending machine and the bar was out of pineapple juice

bus loads of middle school kids clients should get discounts when 120 15 yos descend on the hotel

also, the gym is actually quite good, also the indoor pool

laundry was $10 wash and dry

location, staff, laundry, gym, breakfast all were excellent

staff always smiling&helpfull, amazing breakfast, clean home-like full room with kitchen, laundry, clean full

laundry facilities were crowded, not enough washers or dryers.

(kitchen, laundry room) it was very comfortable for staying for a week

no laundry on site.

no coin laundry

the laundry service was really good and clean

i wish there was laundry machine in the building.

i would have given this place a 10/10 if they have self operated laundry facilities.

thought the customer service was amazing , like cleaning, laundry, room service was fantastic

they told us our room was still being cleaned and please come to the bar and have a drink on us '

roof top bar you sign if you had a reservation

the views of the potomac were amazing, and the large space was great for the kids

and the tiles in the pool were chipping so there were some hard edges, but that being said my kids couldn t

am allergic to fragrances and had trouble with the laundry odors, including the sheets on the bed

lack of onsite laundry facilities, which is a wonderful convenience for longer stays.

are travellers so we needed to do some laundry

no laundry service pillows we're not extremely comfortable

i wish there was guest laundry

sheets smelled a little like wet laundry

a laundry room would have been helpful but it didn t affect our stay at all.

rooms not made up daily, save money on laundry but at least make the beds and clear trash and replenish coffee

it feels like it and it s also the laundry and staff work area

very old building. tiny pool. no laundry.

paid a package that includes breakfast

the staff was amazing the spa was wonderful the fireplace in the lobby was so nice and cozy

the cost - i realize this is a luxury hotel but $101 for our breakfast was absurd.

limited choices for room service

staff held a meeting during breakfast and there was nobody around to look after our needs

also, we wanted to put our leftover dinner in the fridge, but the fridge had mini bar stuff to purchase all

location, clean attractive room, great bar and breakfast

boutique with a full bar and breakfast

a high end property, the water at the lobby bar tasted like chlorine - at this level should have filtered water

good size room with spacious nice bathroom good housekeeping availability of self-service laundry facility

was a false lash stuck on my towel so questionable laundry service goin on, the people at the front desk were

at acr hotel, the room was exceptionally clean and smelled like fresh laundry with fabric softener

the laundry service also came in handy

i also used i self-laundry that is located in 4th floor

wifi didn't work well in the living room area

great breakfast and kitchen

was nice for a family with 3 kids

rooms were like small apartment, prefect when traveling with kids

friendly hotel, i had my husband and 2 kids with me and we felt like home

i found this hotel because it had breakfast, free parking, a gym and laundry room

i like the laundry, the location, and free parking.

i loved being able to do laundry

pool was closed as was the hot tub. but was still a great experience

breakfast only offered pork meat products

pool is just an oversized bathtub

building and rooms, no light (except in gym, which is very small), small lobby lounge, expensive relative to

roof top bar and piano bar. rooms were very nice as well.

the hotel needs to be updated desperately and the pool is the size of a large bathtub

room, great facilities- gym, laundry room, bar

also, the hotel had a coin operated laundry, and the front desk gave us complimentary laundry soap

the hotel includes a laundry and a fitness room

the laundry room is so convenient that i am free from dirty clothes

laundry facilities

my kids are 15 and 18 and had to have a child's breakfast, this being a bowl of cereal and milk

no cell service, poor wifi

location, cleanliness, accommodating staff, pool for kids.

excellent location. very walkable. breakfast was good. not a huge selection, but tasty

plus $15 each for breakfast is a little unreasonable

friend stayed on the 7th floor and the rooftop bar is right above

opening hours of the roof top bar, and no kids allowed.

travelled with kids and it was perfect

wifi was very slow. that could be improved

the atmosphere is quite relaxing (also for families with kids) though this hotel is right in the centre of

also, room service on first night took about 20 minutes longer than advertised in hotel at 15% occupancy

pool, location, staff, room. this is one of the nicest properties i have stayed at.

restaurant/ bar was closed for refurbishment

swimming pool , price

food in restaurant and room service are high quality

laundry in basement

full kitchen. laundry facilities

guest laundry in the

use the laundry across the road versus the in-house laundry service

we used the laundry, which was in the basement

wouldn't recommend as a business traveller stay - the laundry service was down

the bar it is impossible to understand not having housekeeping, no products in the minibar, no laundry service

no in-house laundry and no pool.

no room service, poor room cleaning service and maintenance , no laundry service.

it had laundry sitting around, old boxes, and unfinished-looking materials accompanied by a weird smell

of coin laundry facilities

i travel a lot for work and need wifi

i had was unable to connect to wifi with my ipad despite numerous attempts which was frustrating, but i did

- use of gym and additional gym facilities across the road was beneficial

same for the gym

service was generally ok, except on our last day, we sent out some laundry at 2pm for express service, which is

sushi bar was not conducive to small kids, so that was unfortunate for our dinner plans

room had the worst wifi i have ever encountered - in certain areas of the room it did not work at all and the

finally, the spa and fitness center are truly first class

the kids loved the pool

facilities at the hotel - pool, bistro, laundry were great

the friendliness and helpfulness of the staff, excellent location, comfort, nice small gym, free laundry room

the laundry is also a very appreciated complimentary service

i loved that they had a great restaurant, bar and laundry facilities

the laundry area is simply dirty

laundry service was also quite expensive

just fyi - there is no laundry on promises!

no laundry

was terribly jet lagged and the front seat kindly allowed me to check in early love the venetian bar and the

the customer service, cleanliness, historic atmosphere, fast room service, and no waiting for a cab

like was that the room didn't have a microwave or a little refrigerator when you travel with kids you need thise

unable to have any room service

could not find food room service, although i was not looking at it in deep

it is a bit far from downtown, but we could use the georgetown shuttle bus to go downtown

no room service during president's birthday week-end!

the on site laundry was clean and convenient

the gym is really nice

the pool

no free wifi in the rooms. confusing information about how to get room service

t like that they don t have room service

all the staff at any area was so kind, ready to help, breakfast, perfect, food high quality, very exceptional

room service was great

prices,,, wifi not free also breakfast for the amount it cost it could be included

my son played foosball in the lobby with the other kids while we waited for food

the kids loved the pool at the end of a long day exploring the city

we enjoy the size of the room and the spa inspired bathroom. also the bed is very comfortable.

the pool was under renovation so we had to go across the street to use another hotels pool

excellent hotel, very comfortable rooms, very helpful and friendly staff. nice pool for kids

spa area needs an updating

was amazing from the valet to check in dinner at the blue duck room service totally awesome ecperience i am a

is it posible that a hotel with that category and price range does not have free wifi, free gym and free coffee

room service food was hot, right on time & very good

room service

delicious and nice variety. great room service.

paying for wifi and to use the gym for a 400 dollar room

was under construction, guest laundry dryer was out of service for the while time we stayed, cleaning products

wifi barely worked, which made it hard to do work remotely as i had planned

we were told it would be in the reception area on our 2nd day as they were opening the bar that night, but we

location, too much plastic in the breakfast, and wifi was variable

the wifi did not work in the room but the concierge was kind to help

in addition, the hotel has a swimming pool, a gym and a laundry room (excellent if you're traveling for a long

guest self-service laundry room

as we were travelling a bit, having a laundry room was really convenient

) there is also a laundry facility i believe it's $2 per load, and was a clean and tidy area to use

we really liked the drinks-station in the lobby and made use of the excellent laundry facility

very good location close to restaurants and starbucks is right next door, cheap self service laundry at the

the hotel even offers the laundry room for its guests, which is perfect if you are travelling with children or

laundry facilities

the laundry room was small

laundry had to be brought down to desk and collectef.

bathtub was way too shallow. almost pointless to have one unless you have kids with you.

breakfast was pricey .

we ordered room service for breakfast - delicious

j the bartender on the rooftop pool bar is amazing and super friendly, and professional

had to have our room moved as we were near the spa being built and the noise from builders started from early

the hotel does not have laundry room much less any modern day amenities such as pool or hot tub, microwave in

did not have basic amenities like iron, microwave, on-site laundry, bathroom door which can be locked etc

the hotel states that it did laundry for an additional charge

they don t pick up laundry from the room or bring it back to the room and that s a shame as other hotels

bar area always had a nice atmosphere and was relatively

laundry very expensive

very friendly, restaurant / bar had good selection of food and drinks, and the hotel has a small laundry room

self-service laundry facilities were much appreciated

rooftop pool and there is a restaurant. also walking distance from the white house

room for 2 adults and 2 kids, close walking distance to restaurants, groceries across the road, lincoln memorial

laundry service good

the hotel has a nice lobby and bar service

stayed at the hotel with my family and kids during 4th of july weekend

noisy traffic from street below and no pool.

very comfortable room with a nice big tv. really nice lobby area and gym!

there is a laundry room available to wash and dry your own clothes for a low rate

on-site gym is of very good quality

very clean and modern, amazing bar downstairs aswell as a cafe connected to the building, good gym too

location atmosphere great condition great gym

wifi was so choppy that i was unable to do any real work

gym was very well equipped and i felt safe enough to go for a morning run on the wharf

the gym was very well equipped too

whiskey charlie rooftop bar was really nice

and there are restaurants and bars galore

we loved the gym

hotel was located very near the water taxi station and a laundry facility in the hotel (not free)

pool could ve been bigger, finding parking was okay, $3 to do a very small load of laundry

there is a laundry room on the 9th floor for those staying longer term

laundry facilities were appreciated

there were laundry facilities on our level

loved having use of a laundry room

location, cleanliness, breakfast, laundry, parking, and staff.

staff were so nice and helpful during breakfast, the reception, and finding quarters for me to do laundry

there's a decent gym (no barbell rack) and laundry options on the 3rd and 4th floor

the location,breakfast,happy hour drinks,the size of our room and the available laundry room.

not having laundry facility and issues with the parking when unloading our luggage.

i also did laundry and it came back nice and clean i loved the service

were no coin laundry facilities in the hotel

no laundry facilities. no umbrella on offer for guests.

laundry not collected on one day

very clean, helpful staff. laundry facilities too.

wifi did not work 3 out of the 4 days we were there laundry room would have been nice

lots of kids on this week although i thought spring break was over

another couple near me, came, sat, ordered, were served - and even they had to go to the bar and ask for their

breakfast was nice to have with kids but it was chaotic - so many people and not enough space

wish they would have offered guests onsite self laundry option

about self laundry services which was stated in the guide in the room but was met with a very hostile front

after housekeeping had been through, clothes that were left folded in the bed were thrown into a laundry bag

laundry service ridiculous breakfast, very limited and poorly presented

laundry room inside the hotel they ran out of coffee capsules for the room but they compensated me

no laundry service, views from the rooms weren t as good as hoped for

hotel needs laundry rooms with washer and dryers - they offer laundry services but the price is per piece and

isn't any laundry facilities and no laundromat nearby

(want to pay $600 for laundry

i have provlem to log in the hotel wifi, i asked for invoice they didnt get- told me- the booking

these are really embarrassing 3rd, amenities in room, no slipper, no shoehorn, no hotel treat, no laundry bags

breakfast was a total disaster

-the breakfast was terrible: minimal variety and poor quality

breakfast and other meals and drinks at the bar (ground floor and as well as the rooftop) are

i ordered room service twice and the service was

we were also able to do laundry before during our stay, so bringing less worked out

was a laundry room besides our unit on 6th floor and when the machine was on it made a lot of noise

essentials items are available at all time, as much as laundry machines

need to get a laundry app to use the washer/dryer

laundry facilities were available as well which was great

we waited over 15min with the kids just to get to the lift that lead to breakfast room

breakfast was good. had room service one day. picked up from the coffee shop on other days

room service on time

i had a bad cold and unfortunately just went to bed after i arrived - reception offered me late check out which

pet friendly, beautiful, great location

great location. friendly staff. comfortable bar to relax in after a long day of sightseeing.

perfect breakfast and great service

great bar service

breakfast in the dining room was great

in the lobby and guests do not have access to an ice machine which required a long wait for room service to

the laundry prices were ridiculous

the staff are lovely - friendly and helpful (special thanks for taking our same day laundry in a bit later than

no laundry service

reception area sofas were filthy and smelled of old laundry

charging for wifi

no room service

free bottled water and quick response to room service

room service has great prices and food were great as well

good location, walkable distance from main dc attractions and nice restaurants nearby. nice gym.

), depending to speed) - we were searching for a room for 2 adults + 2 kids through bookings

no laundry facilities

the hotel was really dog and kids friendly

a pet friendly environment was wonderful

great location, pet friendly and very clean

our kids enjoyed being able to connect to our family s streaming platforms during down/rest time at

great location delicious room service food nice bar cherif the bellhop was great

great location delicious room service food nice bar cherif the bellhop was great

staff and room service was great however

gym was slightly sub-par

hotel, facilities amazing, bar staff very friendly & helpful

laundry came back dirtier

i had to remind them to put a laundry bag and list in the room so that i can het service

breakfast and room service excellent

gym was adequate and front desk/concierge staff were very helpful

a better coffee bar in the morning would be great.

default temp was a little cold. services offered (laundry) were too expensive in my opinion.

there was a hiccup with room service that was graciously resolved.

the bar , restaurants and room service are second to none

a beautiful lobby and bar area

great rooms, good bed,amazing bathroom,soundproof,very good restaurant,good wifi

the room was a wonderful size. the kitchen was a huge bonus.

staff was friendly, nice having a full kitchen.

spacious rooms good breakfast options free light dinners during the week friendly helpful

breakfast was also very good

the kitchen was nice to have as was a space to calm ourselves down and take stock of the day

they need to turn it into a laundry, gym, restaurant, or office for staff

no laundry machine

-laundry room not available -the hotel is adjacent to gentlemens club.

delivered laundry to be sent out, was never sent out, and no one could find it

i went to a laundry so it worked out, but to have laundry sent out through the hotel

old and need updating and it needs a customers laundry

also unexpected pet fee

location, price and pet friendly

staff was flexible for early check in.

room service

we also were slightly underwhelmed by the breakfast

breakfast was not too great

the breakfast was delicious

service, room and breakfast

pool wasn t open

the bar staff

the pool could've been cleaner, and the bathtub but still both decent.

although it was only one bed for two adults and three kids, you still made sure we had a place to rest

the food at the hotel bar was amazing and they had gluten and dairy free options