the staff went out of their way to make sure my stay was pleasant, they even helped with the laundry

they were not able to provide towels in a consistent manner; partially because they gave the laundry staff

the hallway walls was dirty and it was dirty laundry on the floor in

appreciated the convenient location from the highway, convenient on-site parking, easy and early check-in when

parking that s it

laundry machines access , hotel had no quarters, which they apologetic about

the breakfast staff was very on point and quick on his feet

my kids really enjoy the pool when we vacation

i like the kitchen but ice machine wasn t working properly. the breakfast was good. i

think mostly the breakfast

lost my engagement ring and expressed how it was in the laundry and all i kept getting told was it wasn t

restaurants near to eat, gas, laundry all convenient for my situation

the friendliness of the staff. the space of the room. the breakfast and laundry room.

the parking is a little tight upfront

free breakfast

the breakfast attendant was delightful and very kind

the woman who took care of us at breakfast where fantastic.

the beds, pillows, air conditioning, parking, and accommodations were all perfect

lastly, as our room was on the first floor, we used the back entrance to the rear parking lot

the pool close at 8:00

the price and the free laundry detergent and fabric sheet.

negative was minor, it would help if the laundry accepted credit cards because it s hard to get change

front desk was super helpful. laundry was accessible and clean!

clean, stuff, shuttle, guest laundry

it seems like the staff smoke in the laundry room and outside

restaurant lounge, no complimentary tea, coffee, hot chocolate in the lobby for late night, no laundry facility

about the hotel the rooms were clean and comfortable the beds were nice and comfortable breakfast was delicious

it was clean. very friendly desk staff. great breakfast included. free wifi.

+ free wifi & breakfast + free shuttle to national harbor + spacious and quiet room on 7th floor

the buffet breakfast had only one meat option. it didn't offer room service.

did not like the laundry room

gym on the 2nd floor was super cool

breakfast in the morning was better than i thought it would be

locatie parking clean pool

wifi log in never worked

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

bar should be open all day

everything, the room and food and bar area.

more things to do with the kids

i felt safe & comfortable using the appliances in the well stocked kitchen which was also a nice size with a

a free breakfast actually worth eating (unlike most

chocolate milk option were low fat only so my kids didn t like it

the suit was beautiful i loveddd the kitchen and shower feels like home

it was nice and clean plus i like the kitchen they had

the evening bar was great as well

was very disappointing to be told twice by (the hotel staff) that the pet charge would be exactly $75, only to

my sister had stopped by with her young kids & i didnt expect to encounter this type of behavior and this

did not like that the hotel does not have a shuttle bus to transport guests to the mgm casino and/or to the

i wish they had shuttle bus to casino, outlets,and to metro from the hotel

the bar area was closed.

remind you ofc we had a kid that was crying but kids cry

the hotel bar and lounging area was nice.

wasn't a bar in the hotel that appeared to be open for business, so i can't answer to that

accomadated a late check out on short notice and housekeeping organized our toiletries on the sink and gave me

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

listed hotel as a pet friendly hotel

location was fabulous and breakfast was ok

no bar downstairs.

kitchen was just what was needed

tv to small channels not clear, refrigerator was not in the room and the wifi was very mediocre.

up to 16 kids in the room next to ours

enjoyed the option of the room service

superb location, gym & pool/spa tub are very good.

they also gave me fred cookies and milk when i ordered them from room service

i was pleased that they were pet friendly and that there was a laundry facility on site.

a lot of noise from the laundry room

our room was next to the stairs and laundry, and i was scared awake a few times by the swing of the door as it

floor laundry was piled up right near the exit door to get to our car which was really smelly

when followed it leads to laundry room

wish they had a guest laundry

the gym and restaurant at the hotel were also great

great location, all new decor, clean, nice gym, staff very nice

pet friendly hotel that charges a 50 dollar non refundable pet fee isnt very pet friendly.

the room was clean and spacious and the wifi was good, too

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

room service, especially for breakfast, was delicious and staff extremely nice.

great hotel, rooms are very comfortable, staff friendly, and nice bar as well.

modern, lovely room. small but had what we needed for an adult and 3 kids.

there was some pet hair on the couch

the gym was very well equipped and the hotel has a cinema

the bar is absolutely gorgeous and the bartenders make some of the best cocktails i ve ever had

and the gym

the bar was a plus as well with lots of sitting areas

the bar and sitting area are modernly designed and beautifully furnished

i did not realize laundry facilities

no ice machine or laundry

to go to the front desk for any assistance no working amenities, such as the ice machine, the laundry room, and

booked had to wait 20 minutes to check in because the girl checking people in was doing the laundry and all the

didnt eat breakfast bed was great everything was great

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

had to go to target to get laundry detergent

could use a bigger guest laundry for the size of the hotel

breakfast was plentiful and great for kids

daughter enjoyed that fact that the tv was playstation compatible and my son enjoyed the array of gym equipment

guest laundry facilities were excellent

laundry facilities, great rooms, very accommodating staff

i forgot about the laundry room and the gym very nice and convenient

the laundry room was clean, plenty of machines and reasonably priced

quarter machine was down in the laundry room, but the staff were prepared to manually make change for us

breakfast was outstanding

was very friendly and accomidating for early check in, late check out and helped with business computer turn on

breakfast was limited. elevators could be upgraded, they were old and slow.

was very friendly and accomidating for early check in, late check out and helped with business computer turn on

extremely friendly, and the hotel has other advantages such as the complementary breakfast or the gym room

ice only on 2 nd floor in the gym

had a delicious glass of french bordeaux and my husband had sauvignon blanc from the bar in our room

gym was lack luster, price didn't match what was online at all

on premise gym was slightly below par if you need a real health club facility.

staff was nice, everything was clean. gym was small but good.

laundry was not available and we needed it

asked multiple times for laundry bags & never got

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

it was being remodeled very few services other than onsite laundry were interrupted

the receptionist in the front was very impatient, and i kept asking him for the wifi password, he kept telling

i loved having the restaurant there for breakfast in the morning with our complementary breakfast

sodas ordered at bar were very expensive

we don't have kids so the prices for us were great prices for what you were getting

we didn't take partake in the breakfast.

bonus: pet-friendly and no fee

lack of self laundry facility

laundry was not available

room was very spacious, the breakfast started at 6 which was perfect for a 7:00 meeting and the staff was amazing

everything except no wifi in room.

think that free wifi should be automatic for what a guest is paying to stay there - i am a hilton honors member

last and least important, you have quarter laundry machines but no change machine

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent

overall it smelled of weed and old laundry

the hallway, you are hit with the unmistakable stench of a dirty carpet, reminiscent of unwashed laundry

i love the fact they have a small gym. i also thought the valet was on-time and respectable.

location, large room, laundry available, complimentary breakfast and happy hour.

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

leaky laundry washer

nice to have laundry facilities and a pool for the kids

couch was stained, the bed was not that comfortable, and the kitchen equipment was nonexistent

good gym and the guest laundry is small, but functional

there is a guest laundry inside

good location and staff was always there to help. kitchen and staff were the best

that any company could make a policy that excludes human in preference to pets uncobtionable..

the breakfast was good, and the staff were friendly and professional to everyone from what we saw

laundry room very reasonable and right across from exercise room

and room are clean, well-maintained, self-service laundry, right next to station (navy yard-ballpark) and walking

could add some more items to the breakfast menu. love the waffles

pet friendly hotel!

no pool for kids

i couldn't use the laundry because i hesitated to download the app only for a single use

it was nice but they did not have the pool open ? wonder why

maybe a bigger bar area.

stay at a hotel, i m told on the key card holder of maybe a pamphlet in the hotel room what the wifi password

pet friendly hotel close to washington nationals ballpark

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

laundry room has only one washer and dryer washer wouldn t work properly

laundry room was out of order

wished there were a bit more food options for kids

i showed up at 4 and still had to wait until 5 pm, due to low staff and laundry room issues

many peoples that are being housed here was to busy in the parking lots broken down cars, kids playing in the

they kids enjoyed it too

liked that it felt like an apartment with enough space and full kitchen

the staff did not even offer anything despite having two small kids with us

location breakfast free laundry

a big plus: free self-service laundry with washers and dryers

then front desk said it was a resort fee for access to the laundry

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

could use more dryers for the guest in the laundry room.

laundry left in the room from someone else's stay my table was about to fall over they had it up

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

friendly staff and plenty of parking spaces

location, free breakfast

too many kids at buffet

laundry room was great while on long trip

the staff was very cordial/helpful and the laundry facilities were complimentary and convenient.

however, i was able to do my laundry

suite, good sofa bed, space to work in the lobby, free laundry facility at the hotel, mini-fridge, microwave

breakfast, free parking, even free laundry services

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

such a clean and well maintained hotel. gym is fantastic too!

did not have breakfast.

the hotel is beautiful, has a great bar and is located in a nice area.

no gym, no food & beverage, no maid service

the gym was exceptionally nice

the breakfast is also overpriced at $25 for adults and $12 for kids

location and the 24/7 gym.

wifi is not free the location isn t the best there s no room service they didn t clean the

returning from tuesday's national's game, we went to the lobby bar, hoping to get a drink

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

rooms were really clean and had full kitchen to make your own coffee or meals

i had been traveling for a while and it was so nice to have a full kitchen

i had my gym clothes but never got to the gym because i couldn't figure out where it was

light shades were missing and ac unit not working, laundry facility out of order, ice machine on 1st floor didnt

the pool and laundry room was closed

as i was taking my bags to my car, there was a very strong smell but i didn't see anyone in the parking lot

we couldn t use the swimming pool or gym

plenty of parking, no extra charge for parking

also there s a laundry room

ironing board and iron in each room and laundry room downstairs

laundry facilities and free bikes were the highlight of our stay

laundry facilities available

place is good, and personnel is good too, possibilities for laundry and location

to other holiday inn express hotels, there was no change for guest laundry at the reception

they help me with my laundry

and the laundry was also good

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

breakfast was average

guest laundry was not all in working condition

housekeeping not good. fitness equipments, not good. laundry room, not good.

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

no ac in the fitness room. soap dispenser in laundry room was empty.

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

no breakfast, only one laundry room, no pool

no room service

work out gym, breakfast, staff

no full restaurant, and limited bistro hours(three). a bar in the evening would be enjoyable

no bar, no restaurant, no pool, no shopping, i had to ask to have my room cleaned

extra laundry and trash bags were not there

breakfast needs more vanilla creams lol

everything. the shower. kitchen. living area

very customer-focused staff and great breakfast choices

breakfast was acceptable, coffee was lukewarm

laundry room issue

laundry was $10 wash and dry

(kitchen, laundry room) it was very comfortable for staying for a week

staff always smiling&helpfull, amazing breakfast, clean home-like full room with kitchen, laundry, clean full

laundry facilities were crowded, not enough washers or dryers.

laundry room

lastly, no wifi available unless you are some kind of club members

the gym

liked the food and the bar next to it

the wifi was really bad ( i could not even use my zoom classes)

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

also, kudos for a nice workout room and guest laundry

comfortable. decent hot tub but not great. gym open 24/7. decent breakfast

thing i can think of and it was not their fault is the pool was closed due to covid but, again, not their

the staff was super friendly and allowed an early check in.

self laundry system. doesn t work for non us residents.

i ordered laundry service and they didn't call me when it came in so had to get dressed, go to front desk and

be sure to get your detergent if you are doing laundry, the staff did not disclose this immediately

staff, super clean, there is a laundry on site & they provide you with detergent and all at no cost, the gym

the laundry facilities were yucky and frustrating - lost money, silly that only takes quarters, no soap

i did not like that continental breakfast was not included.

breakfast was so good, too

the proximity to reagan national airport was great, and the shuttle service was excellent.

parking area not clear where the shuttle are loading, i guess because it wants to come out and go straight to

the website says the facility is pet friendly, but it doesn t tell you about the 100

these are really embarrassing 3rd, amenities in room, no slipper, no shoehorn, no hotel treat, no laundry bags

the rooftop bar at the pendry is super nice great drinks

absolutely loved the spa

pool and facilities were outstanding. loved our stay. staff was very attentive.

the limited breakfast menu was very poor. we basically had to eat the same thing foe 3 days.

kitchen in room was great. laundry was useful.

some of the on-site laundry machines didn't work quite right

loved the kitchen and access to the laundry - great for families away from home.

very good breakfast (but very busy); access to pool, gym and laundry facilities; helpful staff

laundry was nice

and there are restaurants and bars galore

there are swings for adults and water features for kids on the river, loads of people and families of every

the gym was very well equipped too

there are swings for adults and water features for kids on the river, loads of people and families of every

whiskey charlie rooftop bar was really nice

pet friendly. good laundry. excellent front desk crew.

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

sameday laundry took 3 days

we did not complain, our room was small and tucked between the gym and laundry room

the room was between gym and washroom

that i could not do my laundry there

cleanliness! laundry room that s the best! you can wash your clothes for free

sucks, customer service was terrible, laundry room was a single washer and dryer in a small closet space for

also the laundry on our floor didn t work and there was stains on the walls in our room

complimentary laundry and breakfast

location, room, bed mattress, clean, laundry on location.

comfortable bed. amazing shower. loved the laundry facility on the floor. great breakfast.

pool could ve been bigger, finding parking was okay, $3 to do a very small load of laundry

laundry facilities were appreciated

facility: laundry,

easy shuttle. helpful friendly staff.

do wish the bar was open earlier and longer

room service

the snack bar in the lobby

we took the free shuttle back to the airport the next day

laundry, good for family of 3 or more and comfortable bed.

has laundry facilities, dryer lasted 1 hour

nice foyer to relax in. good sized room. comfortable beds. onsite laundry.

i liked the fact that they have an inhouse self service laundry

i would have realized laundry facility was free

the bed was comfortable, the room was very clean and modern, and the amenities (especially the gym) were amazing

breakfast

gym; valet and check-in staff were helpful and welcoming; breakfast; nice shower

we also loved the roof top bar and pool, and the variety of restaurants around

excellent breakfast with great choice and a good allowance within the booking

had no access to maintenance supplies or change for the laundry room

the cost of laundry was also very reasonable at $4 per load to dry

did not like seeing a car in the parking lot that was vandalized

adequate parking, checked with ease, and all the staff that i encountered had a smile on their face

location, cleanliness and breakfast

creepy laundry

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

has laundry facilities

need laundry supply vending machine on property.

nice little pool to cool down in the evening

you are going to have laundry facilities, you should make it easy for guests to get quarters

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

, i hope this is something that you guys can work on , also the laundry is very expensive

great location, friendly staff. quiet. on-site laundry was good.

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on

good to have a laundry center

the pool at this hotel is permanently closed and laundry is listed as broken on their website

the coin operated laundry facilities were also a bonus

our hotel room had dirty laundry and a burst bathroom