friendly staff spacious clean room comfy bed well equipped kitchen laundry room was easy to

a laundry is also available in the first floor, with washing and drying machines, which is extremely

good breakfast. good laundry facilities. good location.

had to wait for laundry services as always very busy so maybe more washing facilities.

had laundry facility and front desk assisted with quarters and detergent

charges for room service were a bit much even for a luxury property

food was quite good (quill and room service)

the room service was pretty impressive

i would increase the offerings in the mini bar and provide fluffier towels.

the bar downstairs was also very good, best cocktails in town

the staff were attentive to the problems, and did cover the cost of laundry of clothing at risk of bug infestation

the bar and restaurant were closed due to covid restrictions.

suggestion for improvement would be to offer more snack options for families traveling with kids and teenagers

accepts pets; this should be flagged prior to booking

comfortable beds, great gym

facilities were limited. there is no on-site laundry for longer stays.

no services. no laundry, nobody cleans the room

i reserved 1king room, but when the receptionist noticed i have my 2 kids with me, she generously provided us

eating breakfast with plastic cutlery and paper cups as there seems to be no kitchen at the moment

gym space had limited weights under 30 lbs

call and am told that we should have been told at the front desk that their laundry delivery was running late

hotel doesn't have a self service laundry, so for a family who's travelling for leisure it's way too expensive

loved the conveniency of the hotel, pet friendly, the food services and alcohol, and lastly the friendly

to have to pay for water and wifi seems a little odd

we had a few hiccups with room service, otherwise the stay was great.

and the free laundry service was helpful

the view and the pool was out of towels because they haven t change out the laundry.

having the laundry room was a godsend

good hotel all was fine good laundry services

best of all a free guest laundry

i was planning to check in at 3:00 because i had an appointment at 4 pm in museum for my kids

the reservation if we were not satisfied when we asked why at 11 pm, after a 5-hour drive with kids

i was planning to check in at 3:00 because i had an appointment at 4 pm in museum for my kids

we took breakfast in the restaurant and the food was delicious

i booked a stay with my husband and kids with complimentary breakfast, my 7 year old was not included in the

no room service no breakfast dining no laundry service no spa everything else is okay.

no room service no spa

had to order ice from room service. no ice machines.

our room service, the breakfast was cold.

food from room service was not great!

liked the breakfast and guest laundry facilities too

laundry facilities need to be upgraded

no laundry room

no laundry equipment.

amazing food, comfortable room and bed, great with the kids!

location, very cordial and helpful staff, though missed the laundry service

provision of laundry service, breakfast menu

laundry service overcharged me and only because i closely checked the invoice did i realise - check

and a guest laundry would be nice

the only thing i d have liked to have seen that was missing was a laundry room of some kind.

close to whitehouse area and also close to 14th street where all the restaurants and bars are

location, room, gym facilities.

the hotel (and rooftop pool) for a fun staycation

great location and roof top deck/pool

location is great, rooms are chic and the property is very pet friendly

old and need updating and it needs a customers laundry

had to pay extra to use hotel gym

also unexpected pet fee

no pool or free breakfast, however, a nice gym, delicious restaurant, and an am coffee shop, along with

do note that they do not offer room service

-laundry room not available -the hotel is adjacent to gentlemens club.

they need to turn it into a laundry, gym, restaurant, or office for staff

no laundry machine

delivered laundry to be sent out, was never sent out, and no one could find it

i went to a laundry so it worked out, but to have laundry sent out through the hotel

nothing that i could think of. a laundry would be great.

in the room from rooftop ac and vibration inside room also from acs or from laundry, we didn t figured out

quality of soap at room service. uneatable.

enjoyed the restaurant and the gym

wifi could work faster

i particularly liked the breakfast, the luggage storage and the possibility to do the laundry

we loved everything, wish it had a laundry room for the public on the property

anything i don't loving what you waiting in onelin do you believe mo bed sheet they told me no laundry

very nice gym and laundry room

there are washers and dryers in the hotel for self-laundry

location. large comfortable bed. nice bath products. fast room service.

was double billed for a bar charge

hotel, facilities amazing, bar staff very friendly & helpful

excellent beautiful great bar high teaud83dude0f

great location delicious room service food nice bar cherif the bellhop was great

with the kids

close proximity to all areas . valet parking . early check in and late checkout

i was able to get an early check in which was great

free bottled water and quick response to room service

i didn't like that there was no room service or pool

laundry bag to small

coin laundry available

we had an incident where they lost 3 bags full of laundry that we had put in (a lady came to our room to give

we really appreciated the laundry facility where you could do your own washing and drying

laundry room could be better

laundry came back dirtier

i had to remind them to put a laundry bag and list in the room so that i can het service

fantastic bed - very helpful staff - nicely fitted out rooms - delicious room service menu

not very child friendly. no kids stations on tv.

gym was adequate and front desk/concierge staff were very helpful

the gym is also small but again not an issue since i was able to go for a few runs down to the national

there was a halloween party at the rooftop bar lounge that wasn't really my vibe (it was definitely more club

aesthetic of everything was so cute and that s why we chose this hotel plus it s pet friendly

when we booked a room with info 2 adults/ 2 kids, how can they expect everyone to fit in a king

no room service today

staff were friendly and room service was excellent

washington on lock down due to virus but staff looked after us very well, excellent room service as restaurant

perfect breakfast and great service

breakfast room service was pricey for what it was

breakfast in the dining room was delicious

not having laundry facility and issues with the parking when unloading our luggage.

only downside for us, as we were on a multi stop seven week holiday, was no guest laundry facilities

was no laundry machine which i've expected based on the description on the hotel's web

no laundry facilities. no umbrella on offer for guests.

sent out a dress to be dry cleaned - the laundry washed it instead and it shrunk two sizes

is modern elegant very comfy beds cleanliness of the room and the hotel in general the full gym access to the

we asked to get an early check in and a late check out, and we got both

rooms were very large and beautifully appointed the hotel has a fantastic speakeasy and a rooftop bar that is

it s obviously a small hotel so there s no pool or gym but it has a great roof top bar and cocktail bar as

the gym they have tied up with (nysc) a a couple of blocks away so a little inconvenient but the gym is

there is a laundry room available to wash and dry your own clothes for a low rate

on-site gym is of very good quality

location atmosphere great condition great gym

lifts, huge soft beds, beautiful big and well designed rooms, very clean and modern, amazing bar downstairs

wifi was so choppy that i was unable to do any real work

need to get a laundry app to use the washer/dryer

we were also able to do laundry before during our stay, so bringing less worked out

laundry facilities, use of

could not work out how to use laundry

the kitchen was handy and the laundry on every floor (first load free)

room was under the laundry room and i requested a change and this was never addressed

did think that it was a bit extreme to have fees (delivery and tip) included in the room service charge

i enjoyed using the gym also

very small gym

after a long day, i called room service and they were super accommodating- i wanted a grilled cheese

thats how they come from the laundry

expensive with no laundry room or pool

the laundry service was too expensive and the clothes were not ironed correctly

laundry facilities would have been useful.

the laundry was over an hour late (despite a 5pm guarantee) and required 3 phone calls

) there is also a laundry facility i believe it's $2 per load, and was a clean and tidy area to use

in addition, the hotel has a swimming pool, a gym and a laundry room (excellent if you're traveling for a long

guest self-service laundry room

as we were travelling a bit, having a laundry room was really convenient

we really liked the drinks-station in the lobby and made use of the excellent laundry facility

great drinks @ the bar and awesome breakfast also

comfortable bed, real spacious bathroom, fast wifi, good restaurant, perfect window shading for well sleep

that bar works only from friday )))

breakfast, internal decore, no gym,

enjoyed room service breakfast also

there's also laundry room downstairs near the fitness room

room nice and spacious and laundry facilities a bonus

due to high atrium stretching up to where rooms are- restaurant/bar and shop selling snacks, laundry detergent

for money with free full breakfast, guest laundry & complimentary happy hour snacks & drinks 2

good breakfast, ready table. laundry ready at time. receptionist solved problem by arrival.

various hangers to meet every need, top shelf motion detection light, heavy muslin spacious laundry bag

great bar with a good selection of drinks

restaurant and bar are perfectly and comfortably designed and thank you gregory for a wonderful conversation

conveniently located to my exam center, wonderful room service food, and an excellent breakfast

the hotel restaurant has delicious food and becomes a popular bar destination in the evenings

an added bonus to this property is being able to do your laundry if needed, but the machines are not in your

room service and laundry on site very

staff were excellent, handy having laundry, location was close to everything, very clean.

big rooms, excellent breakfast, well-equipped gym and laundry room too

they also have a laundry room

no laundry facilities

the room is clean n bathroom are big n clean , kids love it

no printing or office amenities for work travelers. gym is extremely small

that was especially inconvenient since we were traveling with kids who were playing on the floor and jumping

a pet friendly environment was wonderful

two of the washing machines in laundry area out of order making it hard to get washing done.

laundry room

- i had to wait in the laundry room for 20 mins to get the detergent

location, room, laundry facilities

if you go in person to collect paper cups or for laundry detergent etc, then you need to stand in check in-

the hotel did not offer complimentary wi fi and did not offer on site laundry.

are no washing machines for guests to use and their laundry service was expensive

information is not correct (number of people having breakfast, free-wifi need to be corrected at front desk) ;

you have to pay to get your room service delivered and a little free water bottle (even small) would be a plus

we enjoyed breakfast and dinner room service

the location, guest laundry, restaurant and concierge

room service was very limited after 11 pm, even on a saturday night.

added fees for wifi and parking.

giant lobby with a bar and starbucks!

room service was quick and delicious

laundry room inside the hotel they ran out of coffee capsules for the room but they compensated me

about self laundry services which was stated in the guide in the room but was met with a very hostile front

after housekeeping had been through, clothes that were left folded in the bed were thrown into a laundry bag

laundry service ridiculous breakfast, very limited and poorly presented

wish they would have offered guests onsite self laundry option

the restaurant and bars (including the roof-top bar in summer) offered qualitative, tasty and varied cuisine

the gym was pretty well equipped but some cheap basics like foam rollers and exercise bands would be

went to the reception and the lady agreed - still the kids menu al-a-cart quantity is so small

be a 5 star hotel, i expected a spa and pool

everything about hotel was amazing - they graciously allowed us late check out given our evening flight and

half bottle of body wash and no laundry bag in the room

guest laundry spacious room

laundry wasn t working most of the time and they wanted to charge us the breakfast even when the

- bed sheets were soiled, had marks on it looked like the laundry was not good, but spoke to the lady in charge

there is 1 washer and 1 dryer for 9 stories of guests which resulted in someone taking our laundry out of the

long walk in and out of the room for a hotel of this cost, there should be a faster, more express laundry service

wifi service was very poor

but receiving room service in a bag is a little different

the wifi was surprisingly very fast, which is a huge plus

having to sign in every day for wifi

laundry service was also quite expensive

no laundry

just fyi - there is no laundry on promises!

room service

but nice area of dc and a tad of a long walk to the mall but definitely doable with older kids

gym was amazing very spacious gym

the room service was good. the gym is also great.

security couldn’t do anything and our kids were awake until

large room and large bar area

best part, my kids loved it

did not have basic amenities like iron, microwave, on-site laundry, bathroom door which can be locked etc

they don t pick up laundry from the room or bring it back to the room and that s a shame as other hotels

the hotel does not have laundry room much less any modern day amenities such as pool or hot tub, microwave in

the hotel states that it did laundry for an additional charge

the rooms have no kitchenette or microwaves to hear up leftovers from local restaurants

reception area sofas were filthy and smelled of old laundry

the laundry prices were ridiculous

the staff are lovely - friendly and helpful (special thanks for taking our same day laundry in a bit later than

no laundry service

kids were visiting washington dc for the first time and we booked for five nights; i wrote in

gym not open (told us it was when we called), our bedroom beside very noisy elevator poor sound

dessert was delish and the kids loved the room service their first.

than we had anticipated and made our 3 night stay with 6 people comfortable and fun for the kids

was beautiful and the staff was great with my 3 kids!

my 13 and 8 year old kids felt like royalty

facilities are 6/10 , size of rooms is good for couple ir small families, also kitchen is good

and the staff made sure we could check in as early as possible and they also offered us to eat breakfast while

breakfast was terrific! housekeeping brought ice to my room promptly.

the cleanliness, and how complete the kitchen was

the kitchen was nice to have as was a space to calm ourselves down and take stock of the day

was under construction, guest laundry dryer was out of service for the while time we stayed, cleaning products

the cuban bar is not part of the hotel, but it s in the basement of the same building

no gym

no gym. breakfast is very limited. very expensive. no drinking water in the rooms.

arrived early and stopped by to see if our room was ready for early check in and it was

laundry service good

understanding with my room, the room felt small for 2 adults and two kids

all workers are trying to help airconditioned well everything near the hotel big rooms gym is excellent thank

netflix kept logging off the second day, i called the room service, a very nice man came and problem solved

room service was slow when asked for cups

very clean, helpful staff. laundry facilities too.

wifi did not work 3 out of the 4 days we were there laundry room would have been nice

hilton seems to have used the covid-19 pandemic as an excuse to stop essential services such as room service

is called a kitchenette is nothing but a microwave, a small refrigerator and a sink

sofa where our kids used as bed was not very comfortable

laundry very expensive

self-service laundry facilities were much appreciated

very friendly, restaurant / bar had good selection of food and drinks, and the hotel has a small laundry room

had a room service and noticed missing stuffs like colognes in our room .

no air in the gym and rusted bike so unable to adjust seat, too hot in the room to exercise

it is pretty and clean inside, has free bike rentals, a guest laundry, a rooftop terrace

the roof patio, staff -- jonathan, ahmed. chocolate at the front desk, laundry room .

laundry had to be brought down to desk and collectef.

the laundry room was small

quiet, great breakfast, nice view, safe, near restaurants and walgreens, laundry room on 9th floor was very

comfortable beds, spacious room, friendly staff, on site laundry

the location,breakfast,happy hour drinks,the size of our room and the available laundry room.

location, cleanliness, breakfast, laundry, parking, and staff.

loved having use of a laundry room

there's a decent gym (no barbell rack) and laundry options on the 3rd and 4th floor

room where spacious, bathroom had both tub and shower

dat i had to call room service to get a slipper

delicious and nice variety. great room service.

the room service staff and people we encountered in the hotel were great.

had to pay for the pool and gym since it s shared. also the pool is inside.

the friendliness and helpfulness of the staff, excellent location, comfort, nice small gym, free laundry room

the laundry is also a very appreciated complimentary service

the laundry area is simply dirty

very convenient great kitchenette & quest laundry helpful staff

bathroom dated and a little small, no laundry facilities

have no complaints about the property itself other than no onsite laundry access

bar and restaurant don t allow kids , so i could not go, may b the only nice place to hang out there and i

enjoy that it was pet-friendly and the service was great and accommodating

of drinks, there were more sweet options than non-sweet, and no vegetables at all, so with kids it was challenging

could've had breakfast (though covid regulations probably were the reason behind that)

the speak easy bar closed at 10pm! no fun.

if you have kids you better tell the hotel to not stock otherwise you will pay handsomely for drinks

room was spacious with a great view, room service was prompt and food good

amazing restaurant with very good room service

so we could hear every sound from the adjoining room - the tv, shower and conversation, and the pet dog

to everything, great rooms, cafe and bar were great

the hotel also has a swimming pool and a gym

so convenient and easy! snack bar was great!

wifi great comfortable beds clean and modern

was smaller than expected, the sofa bed my kids slept on was pretty worn and seemed like it was on it's last

room/suite, very clean, nice swimming pool and fitness area with day light, nice

gym, lobby space and food options

great hotel in best location. lobny bar great

the mini bar also had a lot of things missing

the pool was quite good but strangely a shower was missing

the on site laundry was clean and convenient

there is no room service, no restaurants nothing

gym was unfortunately not up to the standard of the rest of the property

indoor pool would be a blbice addition restaurant in the hotel was overpriced

the breakfast for room service was delicious, food very good

to prepare fresh vegs/diet committed to, gym 24 hrs, laundry 24 hrs, cvs downstairs, super spacious with separate

the self-service laundry room is a plus

weight room and laundry

check in took forever. they said the laundry was backed up.

loved how the location had laundry and was walkable to everything of interest

loved the gym facility hot tub and pool

prices,,, wifi not free also breakfast for the amount it cost it could be included

gym was fab. rooms were perfect size. location excellent. lunch at property was really good.

my husband liked the gym and sauna

was traveling with my 11-year-old and was hoping to use the pool with him

hotel should have had more laundry machines

several needs, and he helped us relentlessly answering questions about the gym, operating the laundry machines

laundry charges

laundry is available, but for a fee

there was a gym and a laundry room as well

default temp was a little cold. services offered (laundry) were too expensive in my opinion.

whole experience was near perfection, staff, bar like few around, food, room, spa etc

relaxing spa w/pedicure, manicure, et

the gym is nice , the rooms are big, clean and very comfy

there was a hiccup with room service that was graciously resolved.

no real room

the restaurant is not really affiliated with the hotel so you can forget getting descent room service or none

i thought our room had a larger tub. the kids were excited about that.

thats when i was told they would not be able to provide room service breakfast due to gas being turned off by

needs more bar seating

the concierge was very helpful and called across to the marriott to ask if we could use their laundry since

they didn t have a place to do laundry

great pool for kids; on swim teams so very enjoyed. convenient to metro.

room service did a great job cleaning the room while we were out for the day

breakfast could have been better.

there s also a small pool, a garden area, a compact gym on the second floor, and even a laundry room

laundry option

the lobby is nice and there is a pool and laundry rooms

it's a shame there is no kitchen or laundry facilities. overall, it's a very nice place to stay

there are no signs that say where the laundry room is located

it was written they have laundry service but it is not true.

tub mat in bathtub/awkward safety bar in tub no food service for late arrivals no vending machine with soft

room service was too slow

delicious crab cake in the bar - i could get that, served with a yummy napa slaw & a glass of happy hour wine

there was a gym available but it was pretty small. the room was nice but a desk was missing.

having to pay for guest laundry.

the guest laundry

great breakfast selection every morning. clean room and able to use laundry facilities

that there was a laundry facility, and free breakfast with coffee.

was so clean, smelled liked fresh laundry when we came in

it had laundry sitting around, old boxes, and unfinished-looking materials accompanied by a weird smell

the bar it is impossible to understand not having housekeeping, no products in the minibar, no laundry service

no room service, poor room cleaning service and maintenance , no laundry service.

no in-house laundry and no pool.

wouldn't recommend as a business traveller stay - the laundry service was down

also, i had laundry done during my stay that cost over $200 for a week s worth of clothing

loud banging throughout the nights it almost sounded like housekeeping was sending stuff down a laundry chute

am allergic to fragrances and had trouble with the laundry odors, including the sheets on the bed

i wish there was guest laundry

wish they had laundry facilities

wifi needs improvement.

we missed the breakfast because we got up late but smelled delicious

the innkeeper anticipated our needs though out our stay and provided a delicious breakfast every morning

breakfast served on the premises would have been ideal

charming and welcoming bed & breakfast

full kitchen. laundry facilities

guest laundry in the

it s clean and cosy. it has a laundry room.

use the laundry across the road versus the in-house laundry service

nice to have a kitchen and useful to have laundry facilities in the hotel

the room is big and full kitchen. everything is good

i love having a full sized kitchen

welcome snack bags for the kids were very thoughtful(frito's, chocolate)

full kitchen, separate living room etc etc

was nice for a family with 3 kids

nice hotel in quiet location near lincoln memorial. good beds. had self laundry

i also used i self-laundry that is located in 4th floor

there's a laundry on site

they have a guest laundry room that's pretty cheap and came in handy

at acr hotel, the room was exceptionally clean and smelled like fresh laundry with fabric softener

for finding walking sports shoes in georgetown, places to walk to on capital hill and environs, laundry soap

the laundry room is so convenient that i am free from dirty clothes

a helpful tip - for the laundry don t bother with the app, you can just pay with a credit card directly at

clean, exceptionally friendly staff, amenities such as fresh water fountains and a laundry room with complementary

room, great facilities- gym, laundry room, bar

room service menu was a little limited but was very easy to door dash

it is a pet friendly hotel, i prefer vinyl floors in the rooms instead of carpet

put a hefty security deposit on the card as well as a $35 per day charge for facilities including wifi (which

room service staff refuse to spke

nice gym