loved the hospitality, the pool

the breakfast was a bonus and everyone was very friendly and professional.

bag breakfast, the wifi is not that strong and the rooms have doors to connect to the other

nice staffing and clean . good parking

was key for me and the friendliness of staff was a plus (ok maybe not the breakfast lady) but overall my stay

clean, stuff, shuttle, guest laundry

smell of marijuana outside, the wet dog odor in the room, the broken elevator, the coin operated laundry (front

negative was minor, it would help if the laundry accepted credit cards because it s hard to get change

front desk was super helpful. laundry was accessible and clean!

it seems like the staff smoke in the laundry room and outside

restaurants near to eat, gas, laundry all convenient for my situation

the friendliness of the staff. the space of the room. the breakfast and laundry room.

lost my engagement ring and expressed how it was in the laundry and all i kept getting told was it wasn t

breakfast was not served

i called before i came and was told the gym and breakfast buffet were still in operation -- arrived to find

laundry machines access , hotel had no quarters, which they apologetic about

the pool and jacuzzi were closed

like the fact that this hotel offers apartment features such as the mini kitchen and it came along with supplies

the pool table was a great treat for my husband

had a gate for the parking lot, but they never used it

the hallway walls was dirty and it was dirty laundry on the floor in

the staff went out of their way to make sure my stay was pleasant, they even helped with the laundry

they were not able to provide towels in a consistent manner; partially because they gave the laundry staff

towels no soap no breakfast sheets had to get change wifi not working car almost got hit in the parking lot

it had ample parking for its guests

the breakfast.

the pool wasn't open eventhough its an indoor pool

pool

kitchen was big with a full size refrigerator

because kids were allowed and obnoxious in it

restaurant lounge, no complimentary tea, coffee, hot chocolate in the lobby for late night, no laundry facility

no coffee maker in room. no channel guide or room service/ anemities information in room.

i liked the happy hour and the breakfast. it was little pricey but the service was excellent.

had some trouble with wifi access but i was in the last room on the hallway

breakfast was delicious and easy for our group of 15

a lot of noise from the laundry room

smell of tobacco and marijuana through the vent in bathroom, smell of laundry through the door

like that they had a laundry room available to the guests

good breakfast, staff was courteous, guest laundry facilities useful.

when followed it leads to laundry room

kitchen staff was very attentive

did go to the bar one night

pet friendly due to excessive fee which was not advertised at $75 night and lack of places to take

reception always open, good wifi

no coffee around the clock, only when kitchen was open

accomadated a late check out on short notice and housekeeping organized our toiletries on the sink and gave me

small bed no microwave no room service

wasn't a bar in the hotel that appeared to be open for business, so i can't answer to that

thing i can say maids never came had to always go down and request cause we never had room service

wifi access wasn t great

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

the gym was lovely, front desk was awesome and knowledgable about the area

no bar downstairs.

the breakfast was awesome.

the pull out bed was uncomfortable due to the bar in the middle

did not like the laundry room

the king suite was spacious, breakfast was plentiful

couldn't get the wifi to connect.

i lpved the room that we stayed in and liked the late check out option

felt more like a bed and breakfast rather than a large hotel chain

didn t have my room serviced and the day before i left, i saw a maid in the hallway and requested a roll of

up to 16 kids in the room next to ours

they also gave me fred cookies and milk when i ordered them from room service

the location is fantastic and the hotel bar was perfect!

if there was coffee cups in the room. add bar soap to the bath.

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

understood that i was checking in really late and helped me out with a late check out, they are very understanding

the pool, it didn t seem that clean to be honest

wish the rooftop bar was open but they were in renovations

was an excellent restaurant for breakfast and the different coffee options were great

when i did manage to order room service, it was overpriced, cold and underwhelming

the room service was amazing

breakfast was great. servers and staff were fantastic!

we don't have kids so the prices for us were great prices for what you were getting

there is a guest laundry inside

good gym and the guest laundry is small, but functional

and trina was great in the kitchen

of teens/ kids with their school classes

due to this being a pet friendly hotel i think that these bed covers should be washed a lot more

and room are clean, well-maintained, self-service laundry, right next to station (navy yard-ballpark) and walking

laundry room very reasonable and right across from exercise room

free breakfast was good as well

we had the family room with full kitchen and dining space which was great as we have been travelling a while

loved the access to the full kitchen, it was nice to be able to utilize the full fridge and stove/microwave as

i couldn't use the laundry because i hesitated to download the app only for a single use

little bigger and the shower nozzle i had a hard time pulling it up i believe it was jam and the pool hours can

have no idea where the pool or fitness center we're, and there was no guide in the room or sign in the lobby or

no pool was available

little bar in the lobby was ok for an evening meal

overall it smelled of weed and old laundry

the hallway, you are hit with the unmistakable stench of a dirty carpet, reminiscent of unwashed laundry

last and least important, you have quarter laundry machines but no change machine

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent

no room service until after stay.

the gym was exceptionally nice

the breakfast is also overpriced at $25 for adults and $12 for kids

wifi is not free the location isn t the best there s no room service they didn t clean the

rooftop bar has beatiful view and good cocktails

t tell us about the lunch or brunch they have or the lil club beside the hotel oh or about the gym

laundry room has only one washer and dryer washer wouldn t work properly

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

laundry room was out of order

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

we loved the swimming pool arrangements!

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

laundry left in the room from someone else's stay my table was about to fall over they had it up

love the breakfast bar, and like the customer service

having an off day wi-fi was down but we were able to walk to the hotel next door (they shared the parking lot,

sold out which can happen for sure through my years of working in hotels but one group having a kids birthday

laundry facilities available

beds huge walk-in closet iron and board already there -- sofa seating and a kitchen--there are laundry facilities

also there s a laundry room

laundry facilities were super awesome

there was a laundry room

wish they had a guest laundry

we had a pet with us so we were provided another room, but after driving for so many hours we were not

great location, all new decor, clean, nice gym, staff very nice

pro tip for folks traveling with younger kids: the lock on the bathroom door is more conceptual than functional

we call for room service & got no answer

beautiful hotel, location near everything, great bar and cafe, very best time. will be back!

hotel restaurant and bar well run, delicious food

from the front desk to the bar and cafe - excellent staff

the gym was very well equipped and the hotel has a cinema

we arrived for dinner just after the kitchen closed

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

shuttle only goes to airport

service in bar and breakfast

shuttle to downtown should run every day, not just weekends. too far to walk.

airport shuttle schedule started too late; would be better if there was an option for a 5am shuttle

and the laundry was also good

to other holiday inn express hotels, there was no change for guest laundry at the reception

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

they help me with my laundry

kitchen staff was not nice at all, there was insufficient space available for breakfast, as all

some of the on-site laundry machines didn't work quite right

kitchen in room was great. laundry was useful.

loved the kitchen and access to the laundry - great for families away from home.

laundry was nice

the laundry facilities was also malfunctioning and took longer than expected

extra laundry and trash bags were not there

very customer-focused staff and great breakfast choices

the free parking made getting around even more convenient

counter of the kitchen was dirty, the table was sticky, and the floors were dirty

wifi was great

these are really embarrassing 3rd, amenities in room, no slipper, no shoehorn, no hotel treat, no laundry bags

the bar downstairs was nice and had a romantic ambiance so we ate lunch there and enjoyed our food,

the rooftop bar at the pendry is super nice great drinks

breakfast brought to our room was delicious and met our expectations

great views from the room & flora flora restaurant where i dined for breakfast & enjoyed as well

has laundry facilities, dryer lasted 1 hour

nice foyer to relax in. good sized room. comfortable beds. onsite laundry.

guest laundry with 2 washers and 2 dryers that take credit card payment

i liked the fact that they have an inhouse self service laundry

great breakfast and well priced guest laundry

and there are restaurants and bars galore

nice gym, breakfast is worthy to get included

there are swings for adults and water features for kids on the river, loads of people and families of every

we loved the gym

whiskey charlie rooftop bar was really nice

there were laundry facilities on our level

facility: laundry,

hotel was located very near the water taxi station and a laundry facility in the hotel (not free)

laundry services on site were a wonderful surprise

has an onsite mini-market & laundry service which was excellent too and with a full cvs pharmacy round the

the bathroom was extraordinary, cleaning staff were doing an amazing job every day, the breakfast was superb,

breakfast should be included

the roof top bar with the pool is just wow

wifi very hard to connect and staff had no clue

the tv in the room wasn t working too well and wasn t properly connecting to wifi.

also grateful for the laundry available for guest use

i love the fact that this hotel provide self laundry but they never replenish the laundry powder

there is even laundry room with machines that works with coins

it has gym like those up market hotels and have guest laundry like those family friendly hotels

no breakfast included or laundry facilities available. would have liked a microwave in room.

had no access to maintenance supplies or change for the laundry room

the cost of laundry was also very reasonable at $4 per load to dry

+ very good breakfast (see attachment) + swimming pool and gym facilities + secure parking lot

clean and courteous staff. ample parking

i wish their breakfast options were better because i don't eat pork.

stated free breakfast but the breakfast only had egg omelette little muffins and bagels coffee juice cereal no

my kids & i love this hotel & the front desk staff is very friendly.

no indoor pool

includes breakfast but not parking

kids running, playing games, singing and yelling, loud music, pounding on doors

people was coming from outside to use the laundry room while i was in the pool

i did not get a chance to go to the gym, as it was overnight, but i will check it out next time i stay there

wifi and breakfast were really good, even the room and located along the main way

breakfast options i liked the fruit option but some melon pieces which i served weren t fresh

best breakfast buffet

gym is a bit dingy

there is no parking in the front or rear of the hotel, so between the wifi charge per day plus parking and the

basic hotel with just a gym

we had three kids with us and our pull out couch was broken

there is a small gym, but no pool

no laundry facility little tired & could benefit from renovation

laundry service is inadequately expensive

room service delivery staff were friendly

great beds and overall room comfort, good breakfast buffet, great gym/spa and very friendly, helpful and

too cold in hallways after getting off the elevator (especially after swimming in the pool)

a very friendly and helpful staff, comfy bed, close to the metro line and buses, free guest laundry and hot

also has a free laundry for any travelling and needing to do some washing

loved the guest laundry

we could do our 1 load of laundry complimentary

there was a free laundry with free laundry detergent - very useful

unfortunately, there was no laundry service in the hotel.

was no place in the hotel to do laundry

shuttle to the train station only, no laundry, 10 minutes walk from the metro

are some small changes i would make, keep in mind this facility does not have a laundry room

no microwave no kettle no fridge no extra mattress as it is a fire hazard and lastly no laundry facilities

(want to pay $600 for laundry

no laundry service, views from the rooms weren t as good as hoped for

hotel needs laundry rooms with washer and dryers - they offer laundry services but the price is per piece and

isn't any laundry facilities and no laundromat nearby

wifi froze up a little other than that no complaints

it had no laundry room, and it leaked in the shower all night.

please prepare the amenity more like tooth brush and laundry bag, and slippers.

no laundry facilities, no pool, no parking

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

we really enjoyed the bar area and lobby lounge.

i enjoyed the lobby bar

absolutely amazing gym though

close to everything, love the facility with the gym.

hotel is very well located with an amazing and huge gym

sparkling wine available for purchase (had to find staff) even though the staff went to lobby bar to get it

breakfast and laundry

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

no working on site laundry and bad lighting for the sink area

kindly offered us a big suite which was spacious enough to accommodate us (two adults and three kids)

staff, very comfortable beds, large rooms, property was nicely renovated, covered parking, great wifi, great ac

no refrigerator, just a bar type cooler.

rooftop bar view was very cool

they do have a mini bar in the rooms, but it's full of things they want you to purchase

arrived to the property on thursday and the rooftop bar and lounge was closed for a private event until late

had called room service to ask for the facial steam packets but they don t provide any of those products

laundry was $10 wash and dry

laundry room issue

laundry facilities were crowded, not enough washers or dryers.

location, staff, laundry, gym, breakfast all were excellent

staff always smiling&helpfull, amazing breakfast, clean home-like full room with kitchen, laundry, clean full

laundry room

the lounge and gym were great accommodations and it was very clean

30 for parking seems excessive and no free wifi

no valet and no room service.

arrived at the hotel near midnight and my 4 kids were starving

service was generally ok, except on our last day, we sent out some laundry at 2pm for express service, which is

the kids loved the pool

they’re great with kids too

we really enjoyed the small bar area for quick meals and drinks

overpriced. and at those rates, wifi should be included, not a $15 daily charge.

went out of her way to help us with everything: she told us about the airport shuttle, the pool, breakfast,

gym and breakfast was good.

no breakfast

parking area not clear where the shuttle are loading, i guess because it wants to come out and go straight to

loved the bar and the service.

staff, super clean, there is a laundry on site & they provide you with detergent and all at no cost, the gym

snippy and was like i just called there on the way then my husband went down there to use the laundry room and

be sure to get your detergent if you are doing laundry, the staff did not disclose this immediately

laundry facilities had 2 broken machines so there were a few people waiting to use the one machine

the laundry facilities were yucky and frustrating - lost money, silly that only takes quarters, no soap

no bar service or food service within hotel itself. no breakfast option in hotel

staff was nice, everything was clean. gym was small but good.

ice only on 2 nd floor in the gym

unfortunately due covid the bar was closed but other than that the hotel is perfect!

had a delicious glass of french bordeaux and my husband had sauvignon blanc from the bar in our room

the breakfast

early & late check out and the great attitude they had

ear buds in gym

breakfast was outstanding

was very generous in offering us water when it is needed (thanks jane) petty: she offered us a late check out,

parking available, full gym, laundry facilities

quarter machine was down in the laundry room, but the staff were prepared to manually make change for us

guest laundry facilities were excellent

i forgot about the laundry room and the gym very nice and convenient

laundry room was clean and easy to use

it was dusty, no laundry facilities

be nice just to be able to check in what s going on the only real issue was lack of laundry

the wifi was a chore

the front, the space in front of elevator, kitchen, co-working space, a bar, and a balcony and so many

it had huge real size kitchen with everything - including pans, silverware, oven (

like the extra fee for wifi/mealdiscounts/gym

great location, comfortable beds, good breakfast

and they charge you a flat $35 a day for wifi, water, etc you know, all stuff you re supposed to have included

clean, safe, up to date friendly staff, accommodating love the roof top bar and drinks!

it is a pet friendly hotel, i prefer vinyl floors in the rooms instead of carpet

the staff and access to next doors laundry, pool and hot tub.

one of the reasons i booked this hotel was because it showed photographs of a guest laundry - this is something

i couldna ? ? t upgrade to a secure wifi connection

to reconnect too much to the wifi should not let it be like a sign in process more variety of breakfast

breakfast area was nice and clean.

the room was clean and nice. the free laundry service was great. the breakfast was delicious.

staff was not friendly, and they also left large laundry bins everywhere, in front of elevators and

free laundry and shuttle services. spent 3 nights great service and staff will go back again.

the free laundry access on the third floor, loved the free shuttle to the metro station, loved the spacious

rooms are spacious have a complete kitchen, indoor pool,laundry room free

laundry was expensive

big rooms, clean and working facilities with staff willing to help. laundry room a big bonus!

there was a coin-operated laundry

of room after we got a room change to 900 from 618 pool area after spa was fixed laundry facilities available

metro, good eating places nearby, pool, gym and laundry

no room service ....

the snack bar in the lobby

was hoping to park my car however they said they had a shuttle but where unable for me to park my car

to be cleaned, needed an extra blanket and they were accommodating with no issues and asked for a late check

shuttle service

big modern hotel with 24/7 reception and lots of facilities like a bistro, a laundry valet service and a gym

the staff went out of their way to get me a roll of quarters to use the laundry facilities and provided us with

handy laundry

coin laundry room is so small with only 2 laundry machines

the room was a little small. the laundry was unavailable due to the covid-19 restrictions.

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

asked multiple times for laundry bags & never got

it was being remodeled very few services other than onsite laundry were interrupted

laundry was not available and we needed it

with streaming/wifi made it impossible to watch tv in room

pet friendly. good laundry. excellent front desk crew.

sameday laundry took 3 days

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

we did not complain, our room was small and tucked between the gym and laundry room

breakfast so good!