restaurant lounge, no complimentary tea, coffee, hot chocolate in the lobby for late night, no laundry facility

tv and wifi was out for 3 days+ and if i hadn t asked i never would have known

the buffet breakfast had only one meat option. it didn't offer room service.

breakfast was delicious

no room service for a evening meal or even a sandwich.

proximity to the casino

would run out certain foods or the kitchen would close earlier than expected time

hotel is located about 5 minutes from the mgm casino which was the reason for the trip

the location is great! the breakfast bar was great also. people were wonderful.

ajoining rooms made it extra nice with family and kids

thing i can say maids never came had to always go down and request cause we never had room service

i didn't like ...you hotel doesn't have a swimming pool and room service.

great location. very clean guest room. king room was a good size. easy wifi connection.

small bed no microwave no room service

the bar didn't stay open long enough

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

location, breakfast, staff

the breakfast was awesome.

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

the water pressure and that the wifi didn t hook up to my game system

room service was 24 hours

everything was great. the breakfast and bar options were great.

i heard someone's dog bark once so i assume its pet friendly

the bar was was a little weird, our room was on the right side and we could hear the holiday thing

never see like this hotel from reseption and restaurant 00000 nating we ordered for for my kids almost 2 hour

did not like the laundry room

couldn't get the wifi to connect.

i m not sure if it s the cleaning solution that s being used or the smell from the indoor pool

wifi signal in room was weak

wifi log in never worked

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

additional charges for late check out past 11:00 a.m.

beautiful rooms and so clean! very fast delivery service from the room service

the room service food was okay. a tad underwhelming.

wish they had a guest laundry

pet friendly but no place to walk pets on site

breakfast very good and nicely prepared. location perfect for the reason we were there.

pro tip for folks traveling with younger kids: the lock on the bathroom door is more conceptual than functional

gym was nice

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

service in bar and breakfast

bar staff friendly

great hotel, rooms are very comfortable, staff friendly, and nice bar as well.

pet accommodation and the newness of the rooms

as far as amenities, the gym is fantastic - machines that target the whole body and plenty of cardio machines

hotel restaurant and bar well run, delicious food

the bar and sitting area are modernly designed and beautifully furnished

staff are phenomenal, especially eskedar at the front desk, the bar staff and the bellman

the bar and gym are also nice

guest laundry facilities were excellent

laundry room was clean and easy to use

we were also happy to have the amenities including breakfast, kitchen and laundry room

laundry facilities, great rooms, very accommodating staff

even the laundry room was nice, they had comfy seating in their with a tv

could use a bigger guest laundry for the size of the hotel

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

had to go to target to get laundry detergent

only thing we didn't like was the pool was closed

daughter enjoyed that fact that the tv was playstation compatible and my son enjoyed the array of gym equipment

breakfast was outstanding

staff was great and breakfast included. the bedding was great !

breakfast was limited. elevators could be upgraded, they were old and slow.

we enjoy the breakfast

not open, breakfast good but limited options, much equipment in gym inoperable, elevator erratic, ice machines

had a delicious glass of french bordeaux and my husband had sauvignon blanc from the bar in our room

gym was lack luster, price didn't match what was online at all

unfortunately due covid the bar was closed but other than that the hotel is perfect!

were disappointment that the restaurant and bar wasn't open and the fee for parking was extremely high ($40

staff was nice, everything was clean. gym was small but good.

it was being remodeled very few services other than onsite laundry were interrupted

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

asked multiple times for laundry bags & never got

laundry was not available and we needed it

we were there - before the breakfast was fully put out, and staff offered to go get items for the kids so they

lack of self laundry facility

laundry was not available

charge for wifi ($12+/day); they charge for parking ($35/day); breakfast was not included as stated on booking

everything except no wifi in room.

i had to get my room moved because the kids in the next room were extremely loud and rowdy

leaky laundry washer

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

nice to have laundry facilities and a pool for the kids

location, large room, laundry available, complimentary breakfast and happy hour.

room service pizza $22 for a flash cooked frozen pizza

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

no room service even though it was advertised as such here on booking

hotel is close to old town and there is a shuttle that will take you to a free king street trolley that runs

wanted a bottle of water and room service called us at 11:30pm and asked us if we still wanted the water

kids were very disappointed

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

around 3:30 am on 1-20-20 i was forced to leave all three kids in the room after several failed attempts to

the bar was out of wine. toilet needed repair (flapper not working properly)

the hotel bar and food were not open for the entirety of the weekend somehow which also was a bit odd

a big plus: free self-service laundry with washers and dryers

location breakfast free laundry

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

then front desk said it was a resort fee for access to the laundry

could use more dryers for the guest in the laundry room.

clean new workout equipment, swimming, and laundry facilities

free laundry

i appreciated use of the laundry area

breakfast, free parking, even free laundry services

suite, good sofa bed, space to work in the lobby, free laundry facility at the hotel, mini-fridge, microwave

housekeeping not good. fitness equipments, not good. laundry room, not good.

guest laundry was not all in working condition

no ac in the fitness room. soap dispenser in laundry room was empty.

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

no breakfast, only one laundry room, no pool

other hotels of similar price offer a free continental breakfast which my kids particularly enjoy

the bar was not open in the evening time which would have nice but understandable with everything going

have daily room service, our shower was very narrow, bistro very expensive, wall electric socket for charging

bar opens late and closed early

staff always smiling&helpfull, amazing breakfast, clean home-like full room with kitchen, laundry, clean full

laundry facilities were crowded, not enough washers or dryers.

(kitchen, laundry room) it was very comfortable for staying for a week

great amenities - laundry room and gym friendly staff clean good breakfast easy

location, staff, laundry, gym, breakfast all were excellent

the woman who took care of us at breakfast where fantastic.

parking was too expensive and not good.

lastly, as our room was on the first floor, we used the back entrance to the rear parking lot

breakfast options weren't that great

i love that it is not a pet friendly

laundry room

starbucks walking distance across the street, illy coffee bar right in the building

room service charged an additional fee to deliver to your room

room , gym lounge

shuttle schedule was not early enough-first shuttle could have been at 4:30 for 6a flights

negative was minor, it would help if the laundry accepted credit cards because it s hard to get change

clean, stuff, shuttle, guest laundry

front desk was super helpful. laundry was accessible and clean!

it seems like the staff smoke in the laundry room and outside

smell of marijuana outside, the wet dog odor in the room, the broken elevator, the coin operated laundry (front

the laundry facilities were yucky and frustrating - lost money, silly that only takes quarters, no soap

self laundry system. doesn t work for non us residents.

i ordered laundry service and they didn't call me when it came in so had to get dressed, go to front desk and

staff, super clean, there is a laundry on site & they provide you with detergent and all at no cost, the gym

laundry facilities had 2 broken machines so there were a few people waiting to use the one machine

gym and breakfast was good.

breakfast was so good, too

was beautiful but the light fixtures in dining room near bar needs to be dusted

everything except the pool

there was nothing less than perfect and it had a great buffet for breakfast

room itself, covered parking, on-site laundry facility, ease of accessing the internet and the proximity to

machine was out of order and had to go down to the courtyard by marriott to do laundry

laundry facility is a bonus

breakfast, staff, access to laundry,

breakfast not that great not enough laundry machines

pet friendly. good laundry. excellent front desk crew.

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

we did not complain, our room was small and tucked between the gym and laundry room

sameday laundry took 3 days

room is okay, they had a gym, dint use it though but the staff at the morning duty was really warm and helpful

also, kudos for a nice workout room and guest laundry

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

free parking, location, comfortable room, spotless facilities, pleasant staff, great value

was unable to connect to wifi using the instructions from front desk

minor issue -- the bananas at breakfast were well past their prime.

no wi-fi in bar area

the shuttle to the airport was also super convenient and fast

free wifi

staff, including the front desk, the shuttle drivers, housekeeping and restaurant servers, were professional,

attitude of supervisor on checking out over choice of wifi package

great location, friendly staff. quiet. on-site laundry was good.

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

, i hope this is something that you guys can work on , also the laundry is very expensive

you are going to have laundry facilities, you should make it easy for guests to get quarters

our hotel room had dirty laundry and a burst bathroom

the coin operated laundry facilities were also a bonus

the pool at this hotel is permanently closed and laundry is listed as broken on their website

good to have a laundry center

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on

the hallway, you are hit with the unmistakable stench of a dirty carpet, reminiscent of unwashed laundry

overall it smelled of weed and old laundry

last and least important, you have quarter laundry machines but no change machine

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent

lot of construction and noise no bottled water in the room gym had limited machines ( no stationary

room was clean but there was a water bottle left in the refrigerator and the room was missing the laundry bag

hotel was very easy to get to, and the gym is really nice

pet friendly

the place was beautiful, comfy, great area and loved the shuttle service

convenient clean safe and have a shuttle to the airport

free laundry room, location, staff.

they had a laundry room which was awesome

the opportunity to use a free guest laundry was a great plus (

of the food was horrible except for fries) dirty toothbrush delivered to room staff using both laundry machines

spacious room laundry room - very convenient

no guest laundry, you must travel a mile to another hotel to do your laundering

the gracious desk attendant allowed me to check in, i can assume it was because my two antsy kids and my 8

the kids running around and not being respectful

on the headboard was wearing off, everything felt very old, they asked extra money for the kids breakfast but

proximity to metro system and shuttle to and from airport

we went for a stray kids concert

breakfast room at weekends is absurdly understaffed with long queues and slow service

loud up on the rooftop bar on saturday night

breakfast was underwhelming, just ok

the gym is also compact but has all you need

good gym and the guest laundry is small, but functional

there is a guest laundry inside

gym and cleaness

the views from the rooftop bar are amazing and the breakfast bar was yummy and well stocked

to many kids stayed this weekend they was all over the hotel making all kind of noise.

laundry room very reasonable and right across from exercise room

and room are clean, well-maintained, self-service laundry, right next to station (navy yard-ballpark) and walking

the gym is nice

we had the family room with full kitchen and dining space which was great as we have been travelling a while

pet friendly hotel!

i had to ask for items that should have been in the room but were not such as laundry bags and the remote plus

of some clothes for laundry friday, was never sent out

i'm sorry i just think this is an excuse they couldn't get the clean laundry, if i'm paying for 2 nights, i

i love the free breakfast even though i missed it

bar should be open more

creepy laundry

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

need laundry supply vending machine on property.

has laundry facilities

only complaint is that your wifi cut out frequently

there is no quarter coins at laundry. the front desk also doesn't have it.

guest laundry on site was a bonus

very friendly staff, clean room and laundry

comfortable room, gym

spacious room view for fireworks food rooftop rotating restaurant free shuttle to regan airport

i couldn't use the laundry because i hesitated to download the app only for a single use

it was nice but they did not have the pool open ? wonder why

pool was cold

gym

the indoor pool was closed but that was not reflected online

disappointing that there is no minibar, or express laundry service

only one venue for meals and bar is combined

the tv size and room service was amazing

after calling before i checked in to confirm focus on cleanliness - also asked not to be near kids or babies,

room service was on time with my breakfast and it was delicious

these are really embarrassing 3rd, amenities in room, no slipper, no shoehorn, no hotel treat, no laundry bags

i was told i could use it in the restaurant or room service

-the breakfast was terrible: minimal variety and poor quality

the spa was wonderful

i had a 60$ breakfast credit included in my rate

perfect location, great bar with the view at the top

rooftop bar has beatiful view and good cocktails

would be nice if lobby bar opened earlier than 5:00pm or rooftop for a afternoon cocktail

returning from tuesday's national's game, we went to the lobby bar, hoping to get a drink

absolutely hate the hotel shares the gym with a neighboring residential property that can only be accessed by

the laundry facilities were good the breakfast items that were available were good

laundry on second floor

laundry only took coins

laundry was cheap and worked well

cheap laundry on site

the gym was very well equipped too

staff at the main lobby and the rooftop bar were fantastic all around

not a big complaint but bar wasn t open after a show at the anthem

there are swings for adults and water features for kids on the river, loads of people and families of every

nice gym, breakfast is worthy to get included

pool could ve been bigger, finding parking was okay, $3 to do a very small load of laundry

location, room, bed mattress, clean, laundry on location.

there were laundry facilities on our level

there is a laundry room on the 9th floor for those staying longer term

laundry facilities were appreciated

the staff went out of their way to make sure my stay was pleasant, they even helped with the laundry

they were not able to provide towels in a consistent manner; partially because they gave the laundry staff

the hallway walls was dirty and it was dirty laundry on the floor in

parking

it was quiet, excellent breakfast on the weekend

wifi very hard to connect and staff had no clue

excellent breakfast with great choice and a good allowance within the booking

gym is great and bar was also good

pool/bar closing hours

bathtub was way too shallow. almost pointless to have one unless you have kids with you.

am more sensitive than most people to laundry detergents

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

great cheap meals and the breakfast is amazing! the kitchen staff and roza is amazing!

the kids were disappointed to learn that they turned it into a meeting room

the free wifi was very slow so i never actually used it.

laundry machines access , hotel had no quarters, which they apologetic about

breakfast was great and the staff attentive. parking and location excellent.

the pool being closed & the size of the tv

great breakfast

pool temperature, while searching for a hotel, my main reason for choosing this one was the pool

restaurants near to eat, gas, laundry all convenient for my situation

the friendliness of the staff. the space of the room. the breakfast and laundry room.

lost my engagement ring and expressed how it was in the laundry and all i kept getting told was it wasn t

dirty the area was very bad there was activity going on that should not have been going on in the parking lots

the breakfast food options.

laundry was nice

the laundry facilities was also malfunctioning and took longer than expected

friendly staff. i was happy they had a laundry room, which was helpful.

very good breakfast (but very busy); access to pool, gym and laundry facilities; helpful staff

some of the on-site laundry machines didn't work quite right

i liked the fact that they have an inhouse self service laundry

i would have realized laundry facility was free

laundry, good for family of 3 or more and comfortable bed.

great breakfast and well priced guest laundry

has laundry facilities, dryer lasted 1 hour

the amenities at check in, or in the room - for example regarding breakfast (time and location), laundry services

laundry facilities available

place is good, and personnel is good too, possibilities for laundry and location

ironing board and iron in each room and laundry room downstairs

there was a laundry room

no laundry service, views from the rooms weren t as good as hoped for

hotel needs laundry rooms with washer and dryers - they offer laundry services but the price is per piece and

isn't any laundry facilities and no laundromat nearby

(want to pay $600 for laundry

staff was friendly, bar and grill had excellent food and the metro is right there

no breakfast included or laundry facilities available. would have liked a microwave in room.

it has gym like those up market hotels and have guest laundry like those family friendly hotels

when i didn t get my detergent after machine took my money, the front desk sent it up to the laundry room

coin laundry

also grateful for the laundry available for guest use

service was generally ok, except on our last day, we sent out some laundry at 2pm for express service, which is

their gym is well equipped but no free weights excepts dumbbells

we did not eat breakfast, but we had ordered french fries from room service, which were delicious, although

the gym did not have a lot of free weights equipment.

location staff clean gift for kids room price was ok for the type of hotel

no laundry facilities were also an unexpected inconvenience

slightly dated, and no on-site laundry.

roof top pool was a hit with the kids!

gym area. the cleanliness of the hotel

room service was also very kind

we also were slightly underwhelmed by the breakfast

breakfast was not too great

the breakfast was delicious

service, room and breakfast

staff are polite and friendly. my room were clean. they provide free laundry!

our room was right by the gym and laundry and the door would slam into our door every time

bugs, roaches, dirty floors, no hot water, elevators were broken and so wete the ice machine and laundry facilities

ran, rats on property, limited housekeeping services, tv didn t work, laundry on site didn t work, pictures

great laundry machines

laundry service is inadequately expensive

no laundry facility little tired & could benefit from renovation

everything i needed. great location, comfortable room, good gym, and a friendly staff.

room service delivery staff were friendly

near the mall area and room service was good

missed popcorn for kids, was told 5-7, over @

gym is a bit dingy

30pm, so first night lot great, especially since i was with my 4 and 5 years old kids

wifi was super slow in the room

gym is great

default temp was a little cold. services offered (laundry) were too expensive in my opinion.

the lobby bar also attracted recognizable federal officials and notable dc power brokers

plus the french fries only available from room service are the best ever

excellent in every way: stuff, privacy, bed quality, quietness, spa experience

for miscellaneous items that guests may need and would have liked to buy gifts such as the gold bar chocolates

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

please prepare the amenity more like tooth brush and laundry bag, and slippers.

no laundry facilities, no pool, no parking

it had no laundry room, and it leaked in the shower all night.

tony, denny and michael at the bar were the absolute best

there was a free laundry with free laundry detergent - very useful

the hotel has a lot of amenities that i took advantage of, including the self-service laundry and the hot

we could do our 1 load of laundry complimentary

loved the guest laundry

also has a free laundry for any travelling and needing to do some washing