but they have a laundry service which wasn't any good for me as i arrived in the evening and had a meeting

very good great pool & gym

for going back, right in the middle of town great staff modern rooms and great service at the bar and breakfast

the wifi didn't work and the breakfast was ok, but nothing special.

the shower spray was useless and the wifi was bad

the mid century vibe, the beautiful view of the douro, the easy parking, and the great breakfast served in a

a little odd to make the way from the parking lot up to the hotel, going through the gym area to get to the

rooms large and spacious and private parking available

excelent and helpful staff. exceptional cleanliness. everything was superb, breakfast included.

situation avec la vue sur la riviere douro - magnifique, situation to the center of town, pool and kindness of

the kids jumping around in the swimming pool made it impossible to rest

then we had reserved an hour in the water circuit part of the spa during the “kids hour” so our young ones

dinner (and breakfast) service was top notch

facilities including the spa and swimming pool

hotel was amazing lovely food lovely wine shop the pool was good really hot weather

staff is extremely nice and attentive, excellent breakfast and size of family room

room service was great

spacious room with nice views of regua/douro river - comfortable bar area with lots of seating and quiet

the bed for the kids was very

good breakfast

view & breakfast were both wonderful! we did not use the pool as it was still too cool.

restaurant could offer a few more alternatives. bar staff can be a bit more attentive

excellent breakfast, room view and commodities. mountain view

no problems parking

the gym is not well equiped

from the bedroom was beautiful and the staff were absolutely brilliant with us, helping with our laundry, ordering

bar served drinks to the rooftop so you could relax

we were having such a peaceful afternoon, even with 2 families with kids, but this group didn't take the other

fabulous location friendly helpful staff excellent breakfast

parking too far, too much families and kids (we were in honeymoon...)

wifi was inexistent in our room.

loved the breakfast.

the breakfast was perfect even although the covid restrictions limited the buffet

helpful and welcoming staff, great location, good breakfast , free parking

isn't an elevator at the parking/street level to help get baggage to room level

wifi was not working very well.

6pm one evening that the pool bar had closed, when several people incl

expensive on the food & spa rates.

wifi fast and for all devices exceptional profesional staff vegetarian dishes on the menu really

service, great wine bar and tastings

parking outside the door

there was no room service or kettle facilities

perfect location. amazing view. great breakfast and excellent restaurant.

facilities excellent including outdoor pool, sitting out areas, well stocked bar and serving tapas

breakfast was great and the table view was fabulous

the rooftop pool area was amazing for cooling off in the heat, drinking their superb pacheca wine selection

there is a bar by the pool, and it is very relaxed

with my wife for a well deserved week away from the kids :) excellent facilities, view, breakfast, room and bed

with my wife for a well deserved week away from the kids :) excellent facilities, view, breakfast, room and bed

absence of gym slippery floor on pool

various hours for dining services (pool, bar, restaurant, room service) should be posted at each location

various hours for dining services (pool, bar, restaurant, room service) should be posted at each location

staff, location, style, breakfast, diner, pool, regular boat trip (with rivus),

a closed swimming pool

lovely gardens, terrace and pool

free parking and breakfast was included

didn't check on us often enough, but that's a very small nit considering i could go 100 ft to the bar area and

drinks both at the pool bar and in the restaurant were double the price of the same in pinhoa

incredible views, peaceful, great pool. brilliant view from the pool.

when/if kitchen staff available), no minibar only empty fridge (not even bottled water supplied), wifi never

nice swimming pool

no coffee machine in room. bar area a bit lacking in atmosphere

the staff were amazing, in particular one woman who was working the reception desk and bar while we were there

nice pool

pool and view is worth the price alone

perfect location in the douro valley, easily accessible by car, ample parking

felt like our kids were disturbing, it's a very quiet place so we had bad looks because of our young kids

small bar menu for out of hours dining. kitchen shut at 8.30, really!!

the food was great, excellent location, friendly staff and free parking.

no towels in room - no response to calls to reception or room service (despite there being 4 members of staff

no iron in the hotel, there is a laundry service, but you cannot use an iron yourself (riddiculous) the hairdryer

irons, only laundry service offered

as if we were forced to send our clothes to their laundry service

thursday the spa zone was very quiet and relaxing, but as soon as the weekend started, kids starting to arrive

nothing really, maybe kids in the spa remove a bit the relaxing part

left the hotel just after 6 am and the owner very kindly made breakfast for me at 5

poor wifi, we couldn't really use it

breakfast was excellent

the croissants for breakfast and plentiful coffee and hot milk

helpful staff, clean spacious room, good breakfast. storage for our bikes.

the breakfast was very good and the staff is amazing

air conditioned family room, lovely pool area, bar and restaurant on site

the breakfast selection was very poor, but the kind staff and cleanliness made up for it

clean, had a nice outside area with a swimming pool

nice, quite hotel, and nice swimming pool

3 huge ornate living rooms with family photos (weird), one should be turned into restaurant and bar wth view

there is a good pool

it was reasonably easy to get a drink but i would have preferred a bar .

wifi hardly works - very slow

we were staying in the main house with 3 feet thick walls so wifi could not get thru

we look forward to return during summer time to try the outdoor pools

pet friendly atmosphere, the indoor pool, the wonderful staff, the peace and tranquility

excellent breakfast

the indoor swimming-pool was excellent

pet friendly atmosphere, the indoor pool, the wonderful staff, the peace and tranquility

the restaurant was closed, 2) the kitchen/living room space is quite small

there are 8 rooms in the compound is a a swmming pool

breakfast was good, location suited our needs as we were attending a wedding nearby

breakfast was great, including scrambled eggs, and all included in the modest price

due to the restaurant being closed we enjoyed our breakfast in the terrace with said view

the breakfast was lovely choice, and view what you would expect for location

breakfast super. 10 minuten walking to the bridge , historical centre.

the location was perfect for me. two minutes from the bus station. breakfast was basic but good.

very short drive to the water park 7/8 kms away

good location and wifi, nice breakfast, wonderful staff, great value for the cost.

no ironing facilities however laundry offered but this is no good if you are ironing clothing 10 mins before

breakfast

loved the hotels own vinyard in the middle of the town, but an indoor spa would have been a great addition

the valet parking is compulsory but when i wanted to take my car in the morning the valet was not present and

the dining room was great and the breakfast was fabulous

location was great, the staff were incredibly helpful and the pool was brilliant

a better system to exit and enter the premises through the lower level gate leading to the public parking as

- small boutique hotel - free parking - great

the ensuite had a glass door, and the bar was out of beer when we were staying

staff very friendly and helpful we got lucky and got a parking spot on the street directly across from the

beautiful traditional property with lovely view, garden and outdoor space including pool

swimming pool, tennis court, garden

great swimming pool and tennis court

the breakfast was very good and so was the swimming pool

the breakfast was very good and so was the swimming pool

great views, nice territory for walking and exploring for the kids: pets, gardens, vineyards

we arrived with two kids at 23:30 the receptionist asked a lot of questions, she or anyone helped with the bags

with snack bar - good selection of reasonable lunch options excellent breakfast selection good room service, if

was perfect, fantastic view to the douro river, breakfast, swimming pool, staff, pet corner,

the spa is good but you need a swimming cap for the indoor pool (bring your own or buy one there)

great staff, nice facilities, easy to find, parking

spa is too dark, with no windows and it could be full of people easily because it is a little

breakfast is self service with a very good choice

secure parking, swimming pool.

the hotel is located in a very calm place, next to the river, close to two restaurants and a bar to have a

the pool area was very relaxing with the view of the rural area and hills around us

breakfast was good, but not exceptional

the gym, as it s small and not well equipped.

room service food was expensive and not great quality

the gym is very very poor

wifi in room was weak. some of the spa could use refreshing.

wonderful location, lovely bedroom with an overwhelming view and excellent breakfast

spa closes at 5pm so you cannot go in there unless you stay more than 1 day

there is also an easily accessible parking

the worst was that the spa was closed and we did not receive any information about it beforehand

room was very comfortable, huge bed, air conditioning is perfect, never too hot nor too cold, the breakfast was

professional and friendly staff, very good wifi, spacious rooms and access to the vizela baths for guests of