some of the facilities (indoor pool, spa, ect

breakfast is tasty and served in restaurant with a river view on a bridges and douro valley

good wifi, good sized surface car park with easy access

paulo gave great recommendations for dinner and was very helpful parking was on the property and free

excelent and helpful staff. exceptional cleanliness. everything was superb, breakfast included.

beautiful view of river. very nice breakfast. front desk staff helped us with day trips

breakfast and very good dinner, stuff very helpful and very gentle very clean and great location

staff didn't handle our kids' beds properly and were not too happy to assist

good breakfast

the bed for the kids was very

the breakfast was massive, fresh and delicious

we chose the wine barrels with a private pool, while the kids got a regular room

facilities including the spa and swimming pool

room service options too limited breakfast could be a lot more diverse

dinner (and breakfast) service was top notch

from the bedroom was beautiful and the staff were absolutely brilliant with us, helping with our laundry, ordering

breakfast was very good

area is basic, but ok for kids and taking a dip

good choices for breakfast and the place is small yet very clean

the breakfast is not self-service so it is a bit stressing

lovely pool / gym/ spa

the gym was also being renovated & the temporary gym was unlovingly & unthoughtfully scrambled together

the only feedback i would give is the pool was 30c but because the outside air was warm i still felt the pool

staff were excellent; breakfasts excellent; wonderful spa and treatments; comfortable bar area

the treatments of the spa were very satisfying too and the breakfast was top quality

easy parking

facilities excellent including outdoor pool, sitting out areas, well stocked bar and serving tapas

everything was excellent- the room, the pool, breakfast, the river view is stunning!

amazing location, excellent facilities, great staff, excellent breakfast

com it says they have spa facilities, but they don t have them at the moment

new hotel, between many wine yards, great pool and spa, friendly staff.

spa center was amazing, the internal pool, hydromassage was delightfull, staff was very kind and

the charcuterie board when we arrived to our dinner in the dining room as well as the incredible breakfast buffet

the spa facilities were nice

waiting time at the swimming pool bar on the afternoon

irons, only laundry service offered

as if we were forced to send our clothes to their laundry service

no iron in the hotel, there is a laundry service, but you cannot use an iron yourself (riddiculous) the hairdryer

of little kids constantly screaming at the pool was not the vibe we were looking for there was a unpleasant

the spa facilities were good

the rooftop pool area was amazing for cooling off in the heat, drinking their superb pacheca wine selection

we had beautiful breakfast in the mornings, and couple of dinners in their restaurant

breakfast was also very good - the crepes were outstanding

the spa area was wonderful too and offered massages, jacuzzi, steam & sauna facilities

the place was beautiful and the spa and pool were amazing

lovely breakfast

the breakfast was basic but plentiful

hotel was excellent, breakfast was excellent, the guy at reception was a little scary at first, because he has

breakfast was well served and good

left the hotel just after 6 am and the owner very kindly made breakfast for me at 5

very clean, good breakfast

the breakfast was perfect even although the covid restrictions limited the buffet

here - a terrace without umbrellas- a dismal breakfast room - no fridge or safe in the room - no bar - a closed

is a bit isolated with two of the three walkable restaurant/bars closed on the tuesday we were there

negative that became a positive: no bar but staff happily gave us glasses and an ice bucket for the wine we

she and her friendly staff made us feel at home immediately, from breakfast to dinner, in the sumptuous dining

pool was lovely and the staff just lovely

gardens are lovely and parking easy

breakfast and dinner were delicious

also no wifi in these rooms and very slow wifi in main building

amazing especially the surrounding, the indoor pool and the massage !

loved the breakfast! particularly the eggs and bacon

no info about the spa , heated pool was not warm

the indoor swimming-pool was excellent

breakfast is nice,many choices

but they have a laundry service which wasn't any good for me as i arrived in the evening and had a meeting

staff were brilliant beautiful indoor pool and hotel is in centre of town with free underground parking

huge hotel with panoramic restaurant, good for group traveling. bar and great room service.

very good great pool & gym

although we didn t use the facilities, the pool area and gym looked great

poor wifi

various hours for dining services (pool, bar, restaurant, room service) should be posted at each location

various hours for dining services (pool, bar, restaurant, room service) should be posted at each location

swimming pool restaurant

staff, location, style, breakfast, diner, pool, regular boat trip (with rivus),

the pool area was very relaxing with the view of the rural area and hills around us

breakfast was good, but not exceptional

great pool and bar area with views

wifi didn't work well in the room

the wifi is only available in the bar area downstairs, which is somewhat inconvenient

the pool, reception, room, breakfast, parking +++

better wifi and in rooms, more cleaning in pool and surrounding area, more interesting

nothing to say! wish we could come when the pool is open for swimming!

no kids play room or designated area so kids were getting

the property, very serene, great views from balcony bedrooms, do take one if your budget allows, pool was a huge

staff was quite difficult to get a hold of by phone, even once on the property: bar service, room service, front

parking at the hotel was easy and our room was very comfortable with a fantastic terrace

there was free parking on site which was appreciated

the parking spaces. must have more.

beautiful location, great staff and facilities. ample parking, good breakfast.

all started with the outstanding location of the douro palace hotel & spa, it's a 10 min (if that much) taxi

beautiful location, great staff and facilities. ample parking, good breakfast.

modern , comfortable, easy parking great ac

location, staff super friendly with great facilities and top choice breakfast

spa was great

one of the rooms had a sewer smell and the gym need improvements in the equipment.

nice pool - shame covid has reduced the spa offer. good breakfast.

not enough staff - no bar person available at the pool bar or the restaurant before dinner and no mini bar,

free on-site parking

of staff, very intersting wine tasting, very nice swimming pool, excellent dinner and breakfast, high respect

free parking and breakfast was included

propriety has a huge potential but need improvements, mainly the road to the swimming pool and bar area

the breakfast met all of our needs. thank you!

friendly, helpful staff and great breakfast

my tv wasn t working but got changed the day and breakfast was late on the room service

lovely breakfast and customer service excellent. my room was spotless.

we did not have any negative experiences with the breakfast.

the breakfast was good

room service was also great and the staff were very attentive and made sure we had an amazing

toilets in the rooms could be more private for the family :) and indoor spa also not cozy to be in compared to

ate in the restaurant and bar and both were terrific, good food presented beautifully

bar and room service menu was quite basic for a 5 star

no ironing facilities however laundry offered but this is no good if you are ironing clothing 10 mins before

they provided a continental breakfast that surpassed our expectations and was fulfilling

not provide room service for breakfast, even though the card was hung outside the door the night before

there are snacks available in the bar - superb and the breakfast buffet was second to none

nothing nothing to fault except bar service a little slow

very friendly staff , great location and good breakfast

breakfast is great, i love the delicious fresh cutted fruit, plain yoghurt, and lots of fresh bread

very nice breakfast

breakfast was correct but didn't match the high quality of the rest of the facilities

breakfast was nice and quite complete