they were also very helpful with the laundry service

there is a laundry service, but that is a same day turn around if you submit items before 9am

easy parking near front door

they mentioned restaurants hours, but didn’t mention bar opened earlier

plenty of parking at what for me is a driving spop.

there weren't enough towels to use in the swimming pool, and the excuse given was that the laundry person was

ac were not working in the room no good breakfast and it’s not worth for €10 if we call room service for

near airport big room comfortable free parking

were fast and clean, room was expected quality, everything worked: tv lights bath window, breakfast was hot and

room is very good i can't take breakfast, and not visit the pool.

host was very friendly and funny, and the breakfast really was amazing

besides that, i slept like a baby in the comfortable beds and woke to have a delicious breakfast - eggs, pastries

i slept like a baby in this comfy bed :-) breakfast was incredibly good, you have a choice of virtually everything

the breakfast was amazing and the host is absolutely friendly and helpful

the breakfast was wonderful and the communal areas were so comfortable and cozy

was dirty, toilet had tiles hanging off , toilet door lock broken, beds not done over 2days no laundry changed

arrogant staff who can't explain why the hotel doesn't have a laundry room, they just say that we don't have

they said they have laundry and dryer with additional charge

cleanliness, bar with full meals

great room service

didn’t have breakfast

good hotel would stay again it even had a gym

clean and convenient. loved the shuttle to get to an early morning flight.

on site for breakfast, room service, super reception staff very welcoming and knowledgeable, free shuttle to

the room was extremely clean and comfortable with excellent wifi

delicious breakfast

free wifi, staff really friendly and helpful

it's relatively close to the airport, good breakfast, clean and modern room

wish they had wash cloths and bar soap.

close to the airport good breakfast

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

the girl bringing back laundry noticed that my robe was too small

nice bar area and fantastic food in the restaurant

truly outstanding hospitality: warm, attentive, flexible, and genuinely caring, especially with kids

friendly staff, good breakfast, nice sea view, great location, modern gym.

have to go thru expensive laundry to iron a

réception staff were not particularly friendly no iron available, there is a (quite expensive) laundry and

they force you to use their very expensive laundry

no kettle. no iron to borrow. was told to use the laundry services which was chargeable.

they just mentioned that they provide laundry service

beautiful garden with animals also, nice game room, pool

setup of the room was not ideal for a family with small kids, as the kids' beds was up steep stairs

the private green space (orange grove, small farmette, pool, birds), friendly staff, excellent breakfast,

negatives did not bother us, but the wifi was not always strong, and there is not much presence of a host if

wonderful woodburnjng stove … scrumptious breakfast & adorable breakfast area … love the courtyard & feel

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

the waiting it take up to an hour when you request for a room service

there is also a aquarium if you have kids

got room service, delicious and good service

the gym and pool are also great and available for guests to use for free

great breakfast and laundry service staff were very helpful.

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

breakfast really good, kids loved making their own pancakes ud83dude04

really impressed room service was excellent wifi was excellent room was spotlessly clean and beautiful

the menu selection on room service and the bar did not have enough vegeterian options

the outside laundry company who fail to follow instructions

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

/bar food options not good , no option for any kinda snacks at pool deck / surely a toasted sandwich or cheese

rooftop bar and pool a nice extra especially in the sunshine

gloves were not provided, and neither was a laundry airer to hang the clothes after they'd been in the washing

their was no wifi available during the whole stay. disappointed

mould in the shower listed as family friendly on booking but no room service available on wednesdays at all

were super welcoming and helpful even when i lost my locker key down the swimming pool drain

photos of the pool had set the bar very high and we were not disappointed

laundry service is a joke

always consistent so far: amazing staff: everyone (from people in the reception, to people in the breakfast area

river, attention to details (brushtooth, comb, body lotion), polite and helpful staff, excellent breakfast

- super nice and engaging staff - that facilitated even and early check in that was much appreciated

no tea/coffee in the room or hotel apart from a breakfast

location to airport. pet- friendly. quiet. tv. good service from the staff.

early check in and buffet breakfast were much appreciated.

location was ideal, the buffet breakfast was excellent.

we were able to walk to the airport easily with our luggage and not have to wait for the shuttle

to airport (had an early flight), comfortable bed, lots of space, connecting room with our kids, very

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

laundry service is not working

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

staff were friendly, and i was offered a late check out 4pm

no pool but did have a small gym

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

i wish i would have know about the halal bar and the lack of alcoholic beverages.

as was the room service fee

was also accomodated some school trip and those kids were really noisy during the night

the spa piscine are great

not possible to borrow iron, only chargeable laundry service, poor breakfast

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

room service limited hours

good airport hotel with spa, room service, etc c

sofa bed wasn’t made up fir the kids and when we asked for bedding we had to ask specifically for a sheet, no

(we asked for laundry, parking, restaurant etc) super large and

bad wifi. most of the time it wasn't available. the brakfast is basic. continental.

torres vedras itself is a lovely town with great restaurants and bars and historic interest

the prices on the bar are way too expensive

wifi was slow. dislike paying the room in full upon arrival rather than morning after.

we used the laundry service, we are very pleased with it

our biggest thanks to ms mara (she works at the laundry room) and the housekeeping team, they all had a big

they didn't explain how the laundry service works

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

there is a plaza just few shops away and has a supermarket, hairdresser, laundry and some juice/coffee shops

10th floor is a little mustier, and perhaps shared space with laundry facilities

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

wifi was also good

close to airport very big room separate single beds for kids with very good memory foam mattresses gorgeous

room was big enough for family, good location, suitable for family with kids, good breakfast!

the room was closed to the laundry or something that was always to much noise

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

steps from metro, close to grocery, laundry,restaurants

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

noisy in the day times and also we could hear the laundry machine in use at night time

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

despite having good equipments, the gym is very small.

first of all, i have to say this is truly pet friendly — and not just for dogs

gym was nice and the staff were very helpful

the hotel has laundry services that you can pay to have your clothes ironed

toiler paper holder was broken, the wifi was not really that fast and some things vere probably blocked as they

amenities , no fridge just the small mimi bar one and no iron

the fact that in the swimming pool there was no one to help you

the air conditioner was not working, no kettle , no iron , no room service …

please have a laundry service. i had to wash my clothes in the shower booth.

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

wifi perfectly working, power outlets conveniently located

wifi in the room

there's room service for 24hr with good quality of food

laundry service was very efficient

the laundry and towels were new and clean. the room was clean.

lots of restaurants close by, as well as laundry and convenience stores

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

fast wifi very good infrastructure nearby: metro, bus, shopping - everything within 5 mins walk very

nothing really,the hotel’s bar could be bigger but overall it was a nice stay.

i didn’t try the breakfast though

there was also a small gym which was well equipped enough for a light work out

covid pandemic caused the room service to function only until the early afternoon and bar to be close

good wifi

iron not available in room although hotel has paid laundry facility

stuff,helped me with laundry quickly even if it was after 5pm

the family room was large and had two separate beds for kids

good breakfast and wifi worked well

the room size is tight for 4 adults and the whole space is more suited for a family with small kids - there

the laundry service was very good and cheap

one is requested to send clothes in to the laundry for ironing

laundry

wifi

they don’t even give room service

the breakfast was a bit lackluster. not many options.

staff at breakfast was usually quite slow and often they did not add food when it was finishing until you

breakfast was good including my wife who can only eat gluten free food and the bar was very welcoming, our room

breakfast was good for the

the room had no wifi, stained bed sheets, an uncomfortable bed, a/c not cooling

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

comfortable bathroom, strong wifi signal.

couldnt connect to the wifi with my android (my friends with ios yes, without problems)

laundry of

the laundry service was expensive for what we had better off going to a laundry matt near by

strange part is if we gave something in laundry then we need to go to reception for picking it

forcing guests to use laundry service just for ironing is not pleasant at all

old nothing that bothered us honestly, people commenting that they don't have time to go to the gym and spa

perfect except the laundry it’s too match

wifi in the room did not work. staff tried to help but no solution was found.

staff were very nice, geniuely very helpful, very well accomodating for kids

breakfast had great variety of options

nice staff, nice location, good breakfast, nice and clean room

friendly staff breakfast was accommodated with my celiac disease great to see freshly squeezed orange

there is no pantry in the room which makes uncomfortable situation with little kids.

were on the 13th floor so was a bit worried opening the windows to let fresh air in with little kids in the room

the reception staff luie and bar staff luie were both very friendly and helpful.

tiny but well equipped gym for

laundry service was a bit costly

could have used more hooks and bars in the bathroom to hang towels, clothes and our laundry that we had handwashed

a t-shirt mildly damaged in the laundry process was fussed over and made right with a complimentary bottle of

we either had to rush back to the hotel or miss this on most evenings as the kids always wanted to swim

the quiet time there is after 12 pm when the kids aren't allowed to be in

i'm from the hotel business also and know that sometimes housekeeping staff smokes near the laundry and bed

kids like the breakfast time because they can meet the 'shy man' and practice english there

there isn’t a restaurant in the hotel to have diner at. there is only room service.

convenient location, large rooms, good breakfast. fast wifi.

easy and fast checking in and out room service was great, easy to order, fast and very tasty food overall a

parking included was a bonus.

strong wifi

it was also spotlessly clean,well stocked mini bar fridge

very spacious room & it was great to have a little bar fridge

the breakfast service was excellent

laundry was expensive

it was clean & comfortable. staff was very friendly and great service at the bar restaurant.

room service ordered arrived 90m late

wifi connection is not good.

is very organised, room service contains free drinks, coffee

did not like the location there is no room service, the hotel looks outdated and

wifi really really weak in our room, it was almost impossible to connect to the internet, a great

there is a cute bar downstairs with a friendly bartender

the wifi service was poor and we needed to leave our room to connect to it.

wifi works perfectly and is free of charge

also: we were charged laundry by mistake and had to get a refund

excellent location. lovely and helpful staff. wonderful food. gym & pool available!

mini bar empty in the room check in 4pm

staff were excellent and extremely attentive, especially the breakfast staff.

paid wifi in bedroom

no laundry facility which makes it good only for a short stay.

i enjoyed my mini breakfast as i did not eat a lot, but i definitely enjoyed my stay

breakfast was also very good

wifi didnt work in the room

did think that the bar in the reception area could be put to better use if it was manned more

staff at reception, the privacy, close to public transportation and restaurants and markets, laundry,

we did the laundry service and it was great.

laundry

cleaned every day, fresh towels daily, cleaned up after our toddler made a mess, even did her laundry for free

location, comfortable mattresses, balcony, shower toilet very nice, wifi strong, air conditioning daikin, good

and because i stayed few days , there’s no towels from the laundry room

the city location is good, the hotel room view was to the roof of the first floor and to the laundry room

the bar is not really a bar. check in time as well

there was not enough bar in the hotel, i wanted to drink coffee or a glass of wine in the

gym, sauna and car park

we requested, from hot water for coffe to electricity adapter, they do everything here- laundry as well, i will

sometimes the wifi was not working very

no view to the outside simplistic wifi never worked overpriced

wifi was only reliable from the lounge on the ground floor

the wifi worked well

laundry service was expensive

there is a lovely rooftop pool that we were allowed to use even after check out

modern, comfortable, stonking wifi speeds 100/100, nice helpful staff, clean, great location

hotel was really nice for 3*. it looks luxurious and it has a pool on the roof.

loved the swimming pool up on the rooftop it was really clean and quiet great too relax

but the breakfast can be considered to be poor and food served was not the best quality

public area with bar and seating is a little soulless, so no reason to linger there before or after going out

glass of wine and room service were very reasonable

to stay in this hotel because of its location, nice and well equipped bedrooms, great buffet breakfast and

breakfast was ok, staff excellent

a small refrigerator in the rooms would be great and a self service laundry would be amazing.

the only things i would add are vending for drinks and snacks and laundry for the guests to use

and comfort of bed and bedding; appliances and plugs (multiple); good wifi; good situation & size of tv and

good selection of breakfast , enough to keep hunger until lunch

wifi failed on two days, and there was no compensation for this - i had to seek my own means to

to pay for services in advance, like laundry and car park

they charged me an exorbitant amount of money for laundry when they never mentioned it before hand

got the kids to the plane on time

location, good sized rooms, excellent breakfast

loved the bar and the bar staff were all really friendly and welcoming, as are the hosts at the front of the

when i requested an iron, the laundry staff came and picked up my clothes to press it themselves

was in a room closed to the laundry and it was impossible to ignore the noise earlier in the morning

the laundry service was not available in the afternoon

there is a living room for guests and a laundry available

i have no idea, i have not used the restaurant! the services are good, laundry is fantastic!

we also wanted to get our laundry done so we found a pick up and drop off service and the reception didn’t

breakfast is quite good too and there was a laundry shop right next to the hotel, very convenient

window overlook other people's apartment and hanging laundry

rooms and breakfast were great !

well appointed, clean, friendly staff, good breakfast...

166 euro for laundry that cost 60 euro, they left the laundry receipt on by mistake

also there was a self service laundry nearby

i like that pool,sauna and gym was open 24 hours

the hotel bar is pricey

the staff made my stay pleasant and was always helpfull and rooms were always clean, the spa area is a real

we also had a delay with the laundry service and had to ask about our clothes multiple times, always faced with

walking distance to the mall, many restaurants and cafe as well as laundry shop

spa and wellness facilities and adult outdoor vibe thinking it was adults only but there were kids in the indoor

perfectly clean rooms, and spa area - actually each part of the hotel was perfectly clean

every space feels carefully curated with a modern yet warm character which creates an atmosphere that is

everything was excelent, staff, facilities, room size, wifi connectivity.

room was clean and wifi worked well

we also got a voucher for a free dinner and a glass of wine from the bar area

mini bar available at room which you can use and pay for later

room service was alright but the increased prices of the menu plus the service charge felt

there was no laundry service during the stay (they told me to go to the laundromat down the street

noisy. had a room at the front above reception. laundry truck delivery at 2am!

also no bar service was available

so you can imagine the floor mat is completely soaked and it would be very dangerous for young kids and senior

they were very nice, served us from the bar even though it was closed already

shops, laundry and restaurants close by

nothing really, it was very pleasant. the laundry service was very expensive!

no alcohol in the bar .only non alcoholic drinks which i found strange for a hotel

the wifi was with good speed

wifi was not having a good range and was not able to work properly

laundry service is prompt

in the breakfast / terrible quality beds / if you'd need a laundry - should be ready to get your stuff back

good, efficient laundry

the laundry service was on point

example: in the night, while asking for laundry, looks like is he is doing a favour to answer

all the staff were super friendly and helpful. breakfast was divine!

room service food was terrible but i was exhausted and just wanted to sleep, the comfort of the

the room had a comfortable bed and reliable wifi

room service was always on time, polite and quick

clean , helpful staff , great breakfast choice , good gym with new machines .

some might see this as a negative, laundry was too expensive for me to use

there were a few restaurants in the area and a very nice laundrymat on the next block

loved everything, from breakfast to facilities.

helpful staff , very convinient with the metro just outside , god breakfast , and outstanding wifi

excellent wifi