the breakfast was a bit lackluster. not many options.

the breakfast was included and it was terrific with lots of hot and cold choices

breakfast was good including my wife who can only eat gluten free food and the bar was very welcoming, our room

breakfast and bar food is good.

the breakfast buffet is extraordinary.

gloves were not provided, and neither was a laundry airer to hang the clothes after they'd been in the washing

we also had a small kitchen - microwave, coffee machine, frigobar, etc

gym is not a real gym

mould in the shower listed as family friendly on booking but no room service available on wednesdays at all

pool area is very boring for kids

wifi works well

relaxed, green, nice swimming pool and play area for the kids

great place with amazing garden, breakfast in bed and a most kind hostess - highly recommended

the swimming pool is idyllic and the room beautiful.

november we had room 4, almost an inside room, but with direct access to the sitting room and fireplace

breakfast is simple but with all we need

beautiful spot, pool and gardens are very nice. quiet at night!

the gardens were beautiful and the pool was clean and open for the kids. breakfast was good.

my wife and my kids are happy lovely resort

the pool with area with natural shades from the trees creates a good bearable conditions to get away on

laundry service is a joke

clean,view, very nice breakfast

wifi wasn't available in the floor

breakfast was good

cinema, stores, supermarket, etc), many restaurants alongside the tagus river, meo arena, casino lisboa etc

great breakfast and laundry service staff were very helpful.

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

room service was a bit disjointed one of the mornings.

the wifi could be a bit faster.

location was spot on, right beside a subway station, altice arena, science museum for the kids, conference

the outside laundry company who fail to follow instructions

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

rooftop bar and pool a nice extra especially in the sunshine

spa and gym

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

the spa area is a little small, but the gym and pool is nice

location and early check in

views from sky bar and indoor pool area. closeness oriente train station.

we liked everything. modern facilities, location, pool, staff... all was great!

the girl bringing back laundry noticed that my robe was too small

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

we didn’t have time to try the pool and spa - next time

spa is a disappointment, the treatments not the best, products used contain mineral oils, massage

the staff and special mention to beatriz and miguel for making our 30th wedding anniversary breakfast

they force you to use their very expensive laundry

no supply of iron board and limited laundry time slots

to iron your clothes you need to send them to their laundry service for a fee

have to go thru expensive laundry to iron a

no basic amenities such as iron and iron board (staff said they only had laundry service, which was very

no laundry facilities

stylish and functional rooms, good room service and great location

the breakfast was really worth it: yogurt and granola bar, cheese and meats, boiled or scrambled eggs,

wifi never could log in

a coffee bar was available for lattes and teas, or white port

only critique, which is very minor, is that both room service and laundry are outsourced which meant that using

lacking of a bar to sit and relax

really a dislike but it would have been nice to have a bar we could have a drink in before going out

the room service was quite limited breakfast a la carte was quite

kids loved the tv in the bedroom mirror

we used the laundry service, we are very pleased with it

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

there is a plaza just few shops away and has a supermarket, hairdresser, laundry and some juice/coffee shops

close proximity to metro, laundry and supermarkets

our biggest thanks to ms mara (she works at the laundry room) and the housekeeping team, they all had a big

had an issue with laundry but issue resolved

helping us with bookings wifi etc

at checkin, you are seated at the desk while everything is explained, from the wifi codes, different for every

the only thing worth mentioning is that the wifi could have been better.

breakfast with many fresh options, comfortable bed and very quiet room, francisco at the bar sharing his

breakfast staff and eating / patio area. breakfast menu wifi

great breakfast, stunning view and lovely staff

the breakfast was one of the best i’ve had in the hotel, and the rooftop bar and patio were lovely at night

maybe a bigger pool would be perfect !

roof top bar staff were friendly, helpful and happy little swimming pool

personnel usage and the hallway at 5th floor just in front of the elevator was used to store laundry and water

with a lot of huge noise from outside every early morning -due to garbage container collection, laundry collection

a bug infestation in my room, the bugs got into my clothing and the hotel refused to pay for my laundry instead

a glitch with laundry but thats it

to tend to but because she had not officially checked me in i was unable to use the hotel wifi

parking

beauty spa seemed over priced considering we were paying guests

was beautiful, the hotel was stunning, the food and staff were wonderful, my mom and i loved the spa and each

the location was perfect with on street parking

staff were very friendly especially the breakfast and bar staff

the laundry service was also expensive

the only thing which would have made it perfect was a terrace with a bar to sit outside.

very friendly welcome, great accommodation and breakfast was excellent.

free wifi was excellent

fully stocked mini bar in room should you want to purchase anything (did not use though)

please have a laundry service. i had to wash my clothes in the shower booth.

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

room service is good

there's room service for 24hr with good quality of food

comfortable hotel close to the metro. the rooms were clean and the wifi was good.

was very good, close to castel de sao jorge and the apartment had a very roomy kitchen and newly remodeled

kitchen was well proportioned and lots of big windows so natural light

apartment was huge - large eat-in kitchen as well as a dining table in the living room, and two bathrooms

fully equipped kitchen

windows in the kitchen weren’t secure and the safety and security didn’t feel amazing i felt a bit unsafe

hotel is located on a cobbled square and the laundry is delivered with metal trolleys at 3am

on site cafe and bar were both convenient and delicious

the aircon in the bar area didn’t seem very cool

lovely room, nice breakfast, and a bar

wifi worked excellently, and the staff were extremely accommodating

breakfast was a great addition to all mentioned above

bar bill was presented on scraps of paper rather than proper print out

breakfast was always special as well

breakfast was tasty and plentiful

hotel in a beautiful part of lisbon with spectacular river views, warm staff, and a delicious breakfast on the

loved having breakfast, and later wine, on the beautiful outdoor terrace.

there's also an honesty bar, and 24/7 room service

the wifi super fast and reliable

is beautiful and there is always brewed coffee or other hot drinks available in the lovely breakfast area

has an elevator and the breakfast was perfect

breakfast was fantastic and served by a delightful staff

, setting, staff and breakfast

- luis was adorable and helpful when checking us in and louisa in the stunning mezzanine bar was so knowledgeable

the wine bar (and free welcome wine) was a lovely surprise

great breakfast served in the building's bakery

there is a self service laundry place next door or if a few minutes walk away go concept laundry washed and

laundry was next to the hotel, localization, its was perfect

cleanness and close to electric tram, railroad, buses laundry on corner also place to eat.

no bar but not a big issue for me.

the bar is only a vending machine

laundry service iron availability

location was right by a station and also had laundry right next door. cool bars next door.

laundry is across the street, lidl supermarket is up the road, tram number 28 stop is one block

parking was good good laundry facilities nearby great nail salon opposite

the room did not have a minibar, not anykind fridge in the room

wanted to do a laundry service which is advertised but it seemed to be too much of a issue for staff and expensive

the room was nice, the ac / heating worked, the bathrooms were clean, the laundry done properly

more flexibility with the laundry would've been great

didn’t get towels replaced for both days and they took the old ones (blamed it on the laundry), leaving us

with checkin and direct hotel items, but when asking for any items more concierge (car rentals, laundry etc)

laundry service got my husband's pants stained with probably a permanent marker and it won't ever

facing another building's back wall and at the bottom back of the had a restaurant, and the kitchen smell would

was good but the hotel is small in case not a big reception or breakfast or bar areas

great location hotel with very focused and attentive staff. good bar and food.

room service for 1 person was more than enough for 2 people and was half the cost

no laundry service

breakfast was excellent with fresh homemade baking

honesty bar was good

also there was an honesty bar for a late night drink

by the hotel for a drink at the honesty bar which we didn't have

they lost 2 pieces of my laundry

everything except they lost 2 pieces of my laundry

breakfast was quite modest but tasty and completely sufficient

the bar is really nice however it needs to be stocked up.

breakfast could have a bit more variety and the coffee at breakfast should be improved

did not mention that there is no laundry on weekends.

good breakfast

there is free wifi

they allowed late check out with no fee which was very nice of them

food was great (both in the bar and at breakfast)

it was noisy at night, like they are doing laundry at night or there was elevator - no idea, but very disturbing

amazing breakfast, good clean room

ev charger not from the hotel; unless you have the correct card it won't work and the hotel staff

it was a nice treat to have breakfast included

breakfast (they have delicious pasteis de nata too

the laundry service times less efficient than advertised

also, when i worked remotely in the evenings to overlap with colleagues in other time zones, the wifi was always

very very good breakfast, near the subway... bedsheets and towel very very clean.

cleanliness, helpful staff, location, value, room size, breakfast

wifi is fast

wifi didn't work well in our room on the 3rd floor

the breakfast spread was too good

a few things: wifi went off at midnight, connected back around 9am; the bathroom was not recently renovated,

very clean, well renovated, bed was comfortable, breakfast was ok

got early check in

right in front of an underground station, and it’s next to a grocery store and a laundry service

like the staff where helpful and kind and the location was perfect near metro station and laundry and supermarket

no room service

the gym is unreal!

had to change rooms due to very poor wifi on level 3 but staff were very obliging and helpful about moving

wifi bof bof

week wifi, noisy street.

wifi signal was at some places of the room a bit weaker when making a call

the wifi in our room was not working properly.

a few more wines or perhaps a beer or two at the bar would have been nice.

wifi didn’t always work well but only a very small negative!

the margaritas in the bar were delicious

the room service doesn't really operate appropriately as there is 7 euro charge

did not contain alcohol, nor was the hotel able to provide any room service during the nighttime, despite being

and helpful, rooms were nice, clean and stylish, the hotel was in a perfect location and the breakfast was very

is perfect good breakfast friendly & perfectly english-speaking staff laundry services minibar good bathroom

very clean, the ac in our room cooled well, the large window could be opened for fresh air, the wifi was good

would have been nice to have fresh fruit in the breakfast and plain yogurt without sugar

was absolutely not noice proof, at 7am we were woken up by the sounds from the kitchen that was nearby

it was very comfortable for 2 adults and 2 kids

there was no iron, but they have a laundry service.

the one had a tiny window that was high level and had a balcony right next to the laundry with washing on lines

there was a balcony but is was very tiny and sat opposite some sort of laundry facility - not very private

door there were 3 mega air-conditioners attached to the wall and if i reached out i could pick laundry from the

wifi is not the best

were a couple of issues (laundry company hadn’t delivered towels) and electrics went down for a few hours one

turn around time and prices for laundry service so we found a nearby self laundromat

though it was written in the description when i booked, there is no laundry service at the moment i'm writing

poor wifi connection

the breakfast was very good, lots of variety to choose from

no ironing facilities in room or on premises and high laundry costs

of iron - there is no iron available for the guests, only laundry service which is not open earlier than

this year we were delighted to know about the golden sushi restaurant menu that was added to the bar menu

the room was clean with daily room service

also access to the open top bar of sister hotel was great

location - near everything. food, shopping, supermart n laundry all near by.

also, the laundry service was nice to have but our t-shirts came back a little smaller and we still paid for

the bar and restaurant was very good - food and drinks were to our

the facility was spotless, breakfast was plentiful, and wifi worked well

loved having breakfast in the restaurant there

did not have access to laundry facilities or a clothesline on the property

decent wifi in the room

the wifi is too slow most of the time (took me 7-10 minutes to watch a 3 minute video on 1080p)

well located, clean and comfortable, good wifi connection, and the staff was very nice and friendly

the rooms are comfortable and spotless, and have television and wifi

there was no laundry service during the stay (they told me to go to the laundromat down the street

noisy. had a room at the front above reception. laundry truck delivery at 2am!

lovely reception & bar area

great breakfast, wifi and the room absolutely beautiful and clean

excellent room service - clean towels every day

nobody told me that it will counted as the laundry service

evening for it to be sent then and i was told they don't have any to send and that they offer a laundry service

tea making facilities and no iron at all , not 1 , or laundry facilities we could access

you have to use their laundry service which is no good for when you first unpack, takes either 12 or 24hrs for

the location it was near public transport and great restaurants with a stunning rooftop bar with a

no laundry facility which makes it good only for a short stay.

did think that the bar in the reception area could be put to better use if it was manned more

slept very well and the breakfast was very good

wifi sometimes lost connection

wifi didnt work in the room

the staff forgot, but i only told them about it once later i used the kettle do not recommend laundry

i liked having a 24hr gym despite it being very small

gym very small, only one treadmill and very few weights

the gym was sub-par

wifi a little inconsistent at times

family room was ideal for a family with 2 little kids

free wet bar and more

good location really fast wifi clean room (but a bit small which was city view double delux room) no view but

modern, charming hotel and rooms, fast wifi and excellent a/c

we ordered room service and it was not bad either

wifi was super slow in 206 room. almost unusable

i couldn't get the wifi to connect to my phone in the room

was great; beds very comfortable; air con in room; wifi in room; fridge in room; friendly

great location, nice staff, good wifi comfortable rooms

lift worker but sometimes doesn’t and it’s also very small (only one person on the lift, wifi didn’t work

our family got two rooms next to each other one for the kids and one for the parents

the breakfast was amazing the spa was very good and the

great wifi

incredible breakfast best ever

breakfast was outstanding in every way - quality and variety of menu, and service

very nice breakfast and restaurant food

staff where excellent and friendly. excellent location. very good breakfast choice.

breakfast for $12, very mediocre. wifi almost never worked in room.

a good vibe and music during the breakfast and outside

friendly and very knowledgeable staff, excellent breakfast

time it took for laundry - 48 hrs when same day was promised. room was small

states you can get your laundry done and returned the same day if you put in before 10am

laundry took a day and a half , and was not clear on charges

the room is average size with a mini bar that you don't have to pay for

clean spacious modern nice spa and treatments friendly staff

no laundry facilities even though it mentions that it on it brochures

room service came every day and gave us clean towels

they had a little kid box with kids shampoo and soap which was a great touch

lovely helpful staff, facilitated us with an early check in and late check out

wifi worked really well

so they even made us pay for the laundry service we had to use for delicate clothes

options for a la cart breakfast

we appreciated the free upgrade and early check in

the breakfast was really good

very accomodating staff that arranged breakfast boxes and taxi for our early departure

the room was really good value for money but must’ve been adjacent to the laundry room and air con units -

they do not have a laundry or iron. it is an issue especially for business travellers.

the third floor houses the hotel laundry so we listened to the constant humming of the driers and the smell

room on third floor was too close to the laundry room

located, clean, elevator, baggage storage, offered breakfast at good price

iron not available in room although hotel has paid laundry facility

stuff,helped me with laundry quickly even if it was after 5pm

friendly staff, charming small cocktail bar in the lobby. the breakfast buffet was excellent.

rooftop breakfast is fantastic

the breakfast was very good and affordable