the bed comfy, clean rooms nice pool beautiful gardens.

the pool had a good temperature and overall my experience was enjoyable

hotel with a park, great pools for kids and adults, and iguanas by the pond

there wasn t bar service at the pool

there wasn t bar service at the pool

also angel at the villa pool

excellent facility with a great pool area

the spa has great services and their massages are truly repairing

surroundings and pool area

property was beautiful! staff was friendly. pool was great. 10/10

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

reception staff were pretty indifferent and trying to get laundry done would have cost more than replacing the

wifi, we will like to work from there

giant swimmingpool perfect both for swimmers and for little kids

wifi service can improve a lot. is the only issue i see about this place.

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

no hot water. bad food. ugly decoration. cold pool. hard bed

service was excellent, all staff were very friendly. the spa is the hidden gem here.

no wifi in the rooms

horrible music in the pool

pool where swimming classes are not held daily felt like heated water, very relaxing

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

the property was large and accommodated many people with pool access

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

gym and pool are good

spa is amazing

awesome pool and jacuzzi

the restaurant offers ok food but nothing memorable and we had to wait forever for room service

pool beds are uncomfortable

spa services below average, very cold while performing massage, poor service and massage person not

- there are very few activities available for adults and kids, and most of them are paid

was great, the gardens, the pool, the room, all restaurants

wait time, food quality, room service food for the kids was barely edible

the swimming pool was not working.

the pool is great

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

pool was nice and the lawn was very beautiful

the room service excellent

com i could not get a room next to the pool on the second building away from the road

the inner gardens and swimming pool are great. the breakfast was really good.

clean and relaxing garden with nice pool

no wifi

water in outdoor pool is too hot

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

cold pool

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

the breakfast, bufete and the temperature of the pool

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

lovely swimming pool

quit, huge rooms, great service, golf, swimming pool

gym is small but adequate

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

the kids enjoyed the gardens and the heated swimming pool

water slide and breakfast. crib for baby. pe friendly.

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

breakfast was disappointing

the covered parking spaces were a plus during rainy season

the gym (there are no weights)

clean room, free parking and nice swimming pool.

room, confortable bed, excellent bathrooms, noise insulated rooms, good breakfast, a/c works flawlessly, good

second pool on the upper level was a little dirty and neglected compared to the other pool

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the

room service a bit too expensive.

the restaurant area is open so it was a bit chilly for breakfast

good temperature of the pool

there is a big garden with swimming pool and chairs etc

the grounds and the pool are beautiful and very well-maintained

had breakfast included and the options were all excellent

the swimming pool is very cold

wonderful pool, quiet room, and good wifi