was able to get some work done because the music from the birds and view of the lush grounds and pool made me

i wanted an authentic mexican breakfast and i feel the hotel offered it

bar closed very early

don't go to the spa that's a real rip off and not worth the money

everyone that goes must get spa treatment at maikiki spa

pool and garden are in good shape

nice atmosphere and pool area. great whirlpool within the room.

pool and gardens

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

and pool are terrible, waiters take forever to ask for your order and they don t have room service, you have

the only thing - the pool didn t look too promising, we never got in.

good room service

balcony overlooking the pool.good aircon.

there was free parking and a really good breakfast included

wifi is working badly, only 2 sockets for the hole room

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the

the pool is warm, and well located so it has shade and sunlight

gorgeous little gem with friendly service, beautiful rooms and pool

beautiful pool and room

sad was couldn't have stayed longer to enjoy the lush grounds and pool

clean, comfortable,good location, friendly staff., secure parking.

there is free parking and the room had air conditioning and a tv, but that's about it

wifi only worked outside of the room(s).

the pool was nice after a day spent walking

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the

as it is a not very large hotel, bedding is comfortable, there are many choices for the buffet breakfast and

breakfast good; located where i needed.

we were close to the kitchen and you could hear the kitchen starting to make breakfast at 6am

included breakfast was good

room was big, clean, and comfortable, and the pool is really awesome

also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or

s a really charming hotel with a wonderful pool, rooms are spacious and it s like a tropical paradise

the pool was clean

just a word of caution rather than a downside is the parking, which could be rather difficult to enter if you

price vs benefit, the pool

free wifi, however, it doesn t work 100% of the time.

the walls are thin so we could hear noise from other rooms and the wifi didn't even work in our room and on

pleaseeeee respect humans who chose not to have kids

gym needs a tv

gardens in cuernavaca free valet parking totally worth staying here breakfast is excellent and well

the spa is a bit small but was good enough for our group of 3 (nobody else was present at the time)

parking

the location of the balcony made it a little noisy when other guests were in the bar area

travelling with kids, we were very much looking forward to this and just couldn't really be in it

the gardens are fantastic. nice spa services. food was great

the wifi was good, but some days it would disconnect and you'd have to re-enter the

had no pressure, sometimes had problems connecting to the wifi, traffic jammed on av

i was working remote and had to go to the pool area for a signal

only thing we weren t happy with was the wifi service, for the first two days we didn t have a internet

location, super friendly and helpful staff parking and valet were super quick and convenient

the wifi, staff & location were good.

close to historic center with good wifi

wifi worked one day although poor connectivity and did not work at all the next day

staff, pool and bar

nice garden, pool, free breakfast

the restaurant served an excellent breakfast, and lunch

the bar makes the best cappuccino (and they bring it to the room)

the grounds and pool are very nice

rooms, strong water flow in the shower, beautiful pool, lots of great service

the pool was well heated

location, very nice pool, good restaurant

the swimming pool

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

beautiful property with garden and pool

the gardens surrounding the facility was great, the pool was great

pool closes too early

the pool is small in order the number of romos

the pool was small but lovely and the rooms were very clean

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

charge a ridiculous price for bottled water in the restaurant and lost my laundry for 2 days

rooms are very clean and the pool is amazing

wifi signal was amazing at the room's desk and free

good parking

cleanliness wifi

good temperature of the pool

second pool on the upper level was a little dirty and neglected compared to the other pool

our room was clean and we loved that there was 24/7 room service available

the restaurant area is open so it was a bit chilly for breakfast

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the

4) room service not proper if your shampoo and shower jel finish you have to inform then only they

in restaurants, room service, pool area, and valet parking are high for what you get

the pool was awesome with a great temperature.

staff, room, wifi were all great

gym facilities are very outdated, small and some machines were not working properly

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

the swimming pool is fantastic

great for families with kids due to pool

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

nice place with outlaid garden, pool, bar and restaurant

they close the pool the day i want to use it

the room was excellent as was the breakfast

i was put next to the laundry room so it was prettty noise and hard to rest during the day.

laundry service is very fast

pool and jacuzzi

the staff was really nice - the garten with the pool is very comfortable - eat was also nice and

the pool area was very nice to chill out at on a hot sunny day and the jacuzzi was great for the chilly

low variety of breakfast dishes

first because they were fixing the air conditioning and second because the wifi wasn't strong in our room

kids in the pool swimming with diapers and clothes. dirty pool.

could be more people helping to serve food and drinks around the pool area and also clean up when other guests

the gym (there are no weights)

so private; we enjoyed the pool and private yard in the afternoon

the pool was clean and the chocolate strawberries and wine were exceptional

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

the pool can be improved.

is no space enough for parking cars when the hotel is full

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

beautiful room, loved the pool

the swimming pool is simply amazing and the water temperature was perfect

the grounds are historic and beautiful ! the pool is awesome!

the breakfast, bufete and the temperature of the pool

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service

valet parking does not give you a ticket for your car

the pool was good, and the free parking too

jovita (cleaning lady) and the guys from pool service are attentive :) and makes you feel like they were being

nice and comfortable facilities, also they offer a very good spa service.

the sheets had holes. the heater didn't work and the water in the pool was really cold.

location. free parking. big bathroom.

the swimming pool is nice

we couldn't get in the pool (it was freezing); the elevator wasn't working

the gym had many equipments that didn t work and were dirty

gym, privacy, noise, maintenance, value-cost.

the gym had good quality equipment, cleaning cloth and cleaning solution was not available as some

pool, bar service at the pool was amazing and room service

they gave me one that had none, the view was to the parking lot and the main road

not well maintained. the gym looks terrible and a little dirty

pool, bar service at the pool was amazing and room service

the spa services

there was a moment when i was rushed and accidentally over paid for room service without realizing it

food in the room service is really bad, also they charge me for a room to get ready for my wedding cos the

was great, the gardens, the pool, the room, all restaurants

everything was great!! brunch staff pool everything amazing

nice pool and the bed was comfy

clean, if you’re planning to travel with kids is a nice place because the hotel has a playground and pool for

the pool is amazing,the staff friendly and always helpful.

if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

s clean, if you re planning to travel with kids is a nice place because the hotel has a playground and pool

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

gym and pool are good

awesome pool and jacuzzi

facilities are great, food is good (a little bit pricey) but the spa is excellent

spa is amazing

friendly staff but double charged me! parking situation was good very well lit

parking was safe, walled inner yard

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was

pool where swimming classes are not held daily felt like heated water, very relaxing

grounds were fantastic, so clean & well maintained with swimming pool

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

the pool ., the garden., everything outside the room