the bed comfy, clean rooms nice pool beautiful gardens.

the pool had a good temperature and overall my experience was enjoyable

hotel with a park, great pools for kids and adults, and iguanas by the pond

there wasn t bar service at the pool

there wasn t bar service at the pool

grounds were fantastic, so clean & well maintained with swimming pool

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

the pool ., the garden., everything outside the room

pool where swimming classes are not held daily felt like heated water, very relaxing

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

surroundings and pool area

ordered room service for breakfast, it came after 1

gardens, the pools and the staff in the pool bar (my daughter felt and they immediately brought us ice without

parking lot was flooded the draining is deficient along the property the pool was cloudy the pool bar menu is

also angel at the villa pool

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

gym and pool are good

the spa offers good massages and they offer yoga classes and ceremonies

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

awesome pool and jacuzzi

wait time, food quality, room service food for the kids was barely edible

the pool and the gardens.

spa services below average, very cold while performing massage, poor service and massage person not

was great, the gardens, the pool, the room, all restaurants

i was expecting more for the price, the service in the bar was terrible.

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

only negative was the jacuzzi pools- there were two, but the one was not working on some days and they weren't

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides

the grounds are historic and beautiful ! the pool is awesome!

however, we enjoyed spending the weekend at the hotel, enjoying the pool, walking around the garden and eating

kids in the pool swimming with diapers and clothes. dirty pool.

air conditioning in room did not feel cold, gym equipment is basic and did not function properly

asked for towels for the swimming pool and when they were wet and cold they gave me new ones

clean room, free parking and nice swimming pool.

bathrooms, noise insulated rooms, good breakfast, a/c works flawlessly, good wi-fi and free parking

breakfast was really expensive and for the price the buffet was not so diverse

it wasn't clear of the breakfast was included in my fare

our room was clean and we loved that there was 24/7 room service available

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the

the pool, the weekend buffete, the hotel was not noisy and me and my family could relax!

a liquor bar service by the pool could be great in the evening hours

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

great for families with kids due to pool

nice swimming pool

the swimming pool is very cold

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

don't get me wrong, i love kids but it was the only place in the whole

they have a lot of activities for kids and also activities like yoga, zumba, etc

the wifi is terrible

hotel was fabulous, especially the gardens and secluded pool areas

wifi is very poor, hardly exceeding 1 mbps

the parking space was small for a suv

room was big, clean, and comfortable, and the pool is really awesome

i liked the gym

small parking spaces

really need to improve the wifi

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

the pool is warm, and well located so it has shade and sunlight

he found us a driver, and he communicated with a local spa to book us appointments

gorgeous little gem with friendly service, beautiful rooms and pool

the wifi, staff & location were good.

close to historic center with good wifi

wifi was bad - beds are hard and not confortable - walls are very thin, you can hear the staff

pool does not get much sunlight, not much management can do about it but maybe have a heated pool

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

nice little hotel with pool and a garden.

the only thing - the pool didn t look too promising, we never got in.

i was able to get hot water from the bar downstairs

good location near the old city. private free parking

breakfast and the breakfast environment is really good

breakfast tasted salty both times

the restaurant served an excellent breakfast, and lunch

of all the wifi network did no t work at all

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no

room needs an additional lock because child could open the door anytime and jump in the pool

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

buffet was nice (but you have to pay extra for it), there are 2 pools, one is pet friendly (they could have been

staff, room, wifi were all great

4) room service not proper if your shampoo and shower jel finish you have to inform then only they

in restaurants, room service, pool area, and valet parking are high for what you get

the pool was awesome with a great temperature.

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order

pool and garden are in good shape

pool and gardens

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

the highlight of my stay was the swimming pool which was delighfully warm

price vs benefit, the pool

the next room had no wifi

s a really charming hotel with a wonderful pool, rooms are spacious and it s like a tropical paradise

wifisignal did not reach the room which is effectively the same as no wifi

like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

loved the gardens and the second pool because the water was at a good temperature even though we went during

families let their kids jump and dive, play ball and take over one pool completely

enough sun beds or space for those and allowing people to eat/drink next or in the swimming pool

location, very nice pool, good restaurant

parking functionality is not automatic; you need to call a guy to open the doors and so

tv worked as did wifi

location, it has a restaurant, private parking

wifi only worked outside of the room(s).

clean, comfortable,good location, friendly staff., secure parking.

the pool was nice after a day spent walking

the restaurant is excellent; nice staff very hot weather so the pool is great

location, super friendly and helpful staff parking and valet were super quick and convenient

had no pressure, sometimes had problems connecting to the wifi, traffic jammed on av

very clean and pretty hotel! loved the pool and garden area

attwntive staff very nice garden and pool

the location of the balcony made it a little noisy when other guests were in the bar area

travelling with kids, we were very much looking forward to this and just couldn't really be in it

kids enjoyed a lot the swimming pool

gardens, pool & spa were beautiful

provide information in the room about wifi and how to get room service.

don't go to the spa that's a real rip off and not worth the money

i wanted an authentic mexican breakfast and i feel the hotel offered it

they went out of their way to accommodate early check in, arrange airport transfers, etc

breakfast was menu only, so not great for business people in a hurry

pool area is not on the same level as the rest of the hotel

charge a ridiculous price for bottled water in the restaurant and lost my laundry for 2 days

the hotel is very nice. the pool is very clean the room is very comfortable.

large room, excellent wi-fi, heated smaller pool

rooms are very clean and the pool is amazing

cleanliness wifi