no wifi in the rooms

service was excellent, all staff were very friendly. the spa is the hidden gem here.

old gym equipment, far from lake

only one bar was open!

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

reception staff were pretty indifferent and trying to get laundry done would have cost more than replacing the

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

said there was wifi in bedrooms but this didn't seem to be the case in all rooms

large gardens for walking, the pool area was stunning, and overall the well maintained charm of the property,

wifi service can improve a lot. is the only issue i see about this place.

excellent facility with a great pool area

caps, even pieces of broken glass) - the property isn't really pe friendly, there are just some pet-friendly

the spa has great services and their massages are truly repairing

just swimming pool and spa

also angel at the villa pool

the bed comfy, clean rooms nice pool beautiful gardens.

the pool was very small and there were few lounge chairs

there wasn t bar service at the pool

hotel with a park, great pools for kids and adults, and iguanas by the pond

the pool has dirty dishes, bottles and food trash around 12 pm on sunday , unacceptable

pool where swimming classes are not held daily felt like heated water, very relaxing

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

the property was large and accommodated many people with pool access

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

gym and pool are good

spa is amazing

awesome pool and jacuzzi

the restaurant offers ok food but nothing memorable and we had to wait forever for room service

pool beds are uncomfortable

spa services below average, very cold while performing massage, poor service and massage person not

- there are very few activities available for adults and kids, and most of them are paid

was great, the gardens, the pool, the room, all restaurants

wait time, food quality, room service food for the kids was barely edible

bathrooms, noise insulated rooms, good breakfast, a/c works flawlessly, good wi-fi and free parking

it has a parking lot

i asked for room facing pool

asked for towels for the swimming pool and when they were wet and cold they gave me new ones

the fitness room and pool area were great

omlettes and breakfast tems were excellent

a liquor bar service by the pool could be great in the evening hours

a nice garden with view to the pool

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in

had breakfast included and the options were all excellent

pool is not been cleaned

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

wifi is not working in the rooms

the swimming pool is simply amazing and the water temperature was perfect

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

second pool on the upper level was a little dirty and neglected compared to the other pool

we had the breakfast buffet one day and it was really good (albeit a little expensive

the beds are super comfy and the pool is awesome

i also had thought the gym looked promising when i booked this hotel, but they didn't have free weights even

parking staff in the night was very rude, when i asked him that i wanted to park my car, he told me

the wifi, staff & location were good.

close to historic center with good wifi

pool was a bir run down, with little space to sit

the heated pool is a huge highlight and the garden landscape is beautiful

parking area too small and you should leave your keys

good location near the old city. private free parking

nice garden, pool, free breakfast

the pool is small in order the number of romos

we could not make phone calls out, the lobby had to handle this for us, the parking lot was not in the hotel

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no

pool closes too early

great service and room service from the restaurant

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

beautiful property with garden and pool

the gardens surrounding the facility was great, the pool was great

no kids menu for lunch and dinner

the swimming pools were ideal for the kids and they meet lots of other kids

they have a lot of activities for kids and also activities like yoga, zumba, etc

tiny things that weren't a problem for me but could be super easily done: the weights in the gym are ancient

i asked for room service and everything was delicious

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

location only 5-10 minutes walk into the centre, rooms are good and there is a small pool and lovely walled

the only thing - the pool didn t look too promising, we never got in.

the wifi is poor in some rooms & the reception staff wasn't helpful.

parking under the room was nice

there is a nice pool and food is served outside the rooms, which was a great touch

beautiful pool and room

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

the pool and gardens are beautiful