i asked for a quiet room and we were above the laundry room and it was noisy

position poor the view was off the bins and dirty laundry also the emptying off bottles

room service food was very poor

the pool and gym areas were excellent

wifi was a little temperamental

the silence, the vegetation, the lawns, the laundry, the trees, and the rippling of the water channels crossing

had room 27 and opposite this room is a laundry room

nettes service team abends und morgens - thank you for being pet friendly

delicious breakfast and bar meal

location and building, plenty parking, excellent views and gardens, great for dog owners

laundry facilities always welcome

however an access gate from the garden onto cleeve hill would be great and a guaranteed parking

a lovely quaint house the owner was very friendly and helpful the breakfast was amazing our room was really

parking tight. but it was a bank holiday weekend. would be fine when less busy i suspect.

nice hotel bar 5 mins walk down the road for a good dinner

bins/laundry wheeled out loudly around 6am

some noise in our room from the kitchen below

it was very good except low level , intermittent, noise at night from an ac unit or kitchen extract fan or

staff are so helpful and friendly, my room was excellent, comfy bed, the evening meal in the bar was very good

of parking, super friendly staff, roz who worked at reception was so friendly and welcoming

location and great facilities: gym, heated pool, reading/chimney room, restaurant

s hard to say but if i had a negative point, there was a lot of kids staying that splashed in the pool and

we had room service, breakfast and dinner during our stay, all of which was on another level!

also lack of valet parking and the atmosphere in the hotel felt strained

would be if they had food service till 11pm with selected room service menu

they were great with the kids

the only thing, the kids sofa bed was quite uncomfortable

swimming pool was not available to use, we had a fitness fanatic in our group and wanted to use the pool but

free wifi

nice, quiet, clean room. good wifi. comfortable bed, excellent location.

the cleaning staff left vacuum cleaners and laundry on the staircase landing all day

and hers sinks and showers, roll top bath in the room, the breakfast was sublime and we even had room service

trying to book room service wasn t very clear. stains on the bed and carpet.

room service was very disappointing

s no room service or lunch or dinner facilities at the hotel

reception was full of laundry when we arrived no buzz or positive vibe about the place at all

the wifi was excellent

we used the swimming pool in the gym nearby (10 mins walk) and ate out in resturants that were also close by

location, free parking and an ev charger too

friendly family vibe but with a bit of class and chic - i stayed as i was looking for somewhere pet friendly,

didn t seem to know if they had a laundry service or not

friday morning we were rudely awakened at 6am by bins being emptied and laundry deliveries just outside the

also we asked for a quiet room but were put by the service doors so were woken early by the laundry

comfy beds, good wifi and very clean and well presented

great price breakfast amazing ev charging pool with jacuzzi

was poor and expensive, don t appreciate walking down a corridor to our room with laundry bags, beer kegs,

were amazing,very helpful, early check in organised for me on arrival,great service,nice food,great location,

loved the bar in evening the staff were fantastic, attentive and made great cocktails

extensive tea and coffee faculties and delicious prompt room

room service menu limited

we got woken up at 7am from the cleaning ladies opening the laundry cupboard next to our room and shouting

service doir all left open showing dirty laundry

henry the hoover and housekeeping laundry left over from room changing and left overnight in hall way

good wifi

a little disappointed with room service as food not hot and chips missing

room was a very good size, the wifi worked really well

the room was very nice & enjoyed the tv free wifi

the room is big and the little kitchen is very helpful. my kids loved the bunk. breakfast is ok

breakfast was for some reason hidden away from the guests - in the kitchen

staff did not give breakfast/check out/wifi info or even directions to room

good wifi

the room was big, comfortable and beautiful. also breakfast room service was delicious!

bar closes early, before 11, room service has no spirits and the mini bar only stocks water and milk

beautiful hotel. lovely room service. incredibly kind staff. made my birthday so special.

loved the bar area and bar menu

beautiful grounds, however room was very dated and very standard, outside our room there was the laundry room

no view just backed on to staffs shed/ laundry room

we didnt have breakfast at the hotel so cant comment on that im afraid

excellent hotel. lovely room and dining room. cosy bar area

the spa & pool options were great

room heating (bathroom towel rail) on and not controllable. laundry bags in coridor to bedrooms

the bags with the clean/dirty laundry was lying outside my room on the corridor

there was a huge pile of laundry bags against the wall of the hallway during my entire stay: fire hazard on an

the corridor had a large quantity of large blue (presumably) laundry bags cluttering the length of the hall

breakfast was one of the nicest hotel breakfasts we have ever had and the bar area was amazing especially the

we were placed in the annex next to the laundry

the bar area was a bit cold and there seemed to be a funny smell every so often.

as a spa hotel, but no free access to pool & basic facilities - you expect to pay for treatments - & restricted

a mini bar would be good and satellite tv

the room was spacious and immaculate with every amenity and comfort

our room '346' was right next to the laundry entrance

staff were loading/unloading carts of laundry on sunday morning just next to the room, making it impossible to

maintenance team then at 7am on the same sunday we were right next to the loading bay for the laundry truck

long corridors, ways out of the building through fire doors past dirty laundry (or it was a long walk up multiple

woken at 8 on a sunday to reverse beeper on laundry truck, and being woken at 7am following day by artic reversing

no fires lit which were needed in the bar area on a chilly night.

had a wonderful stay at the hotel, very comfortable beds, afternoon tea was amazing as was the breakfast, we

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

we didn t realise there was no bar which felt strange and didn t fancy sitting in the empty lounge so we

i think the price of a pot of breakfast tea for 2 at 11, was expensive.

friendly and helpful staff. great breakfast and food. excellent location. pet friendly.

the architecture and the history. parking and ev charger.

they helped us arrange early room service breakfast which was great

lovely hotel with a great view of the abbey added bonus was ev chargers

in the bar last night very good nothing was too much trouble for him

the food is excellent with a good range of bar and restaurant options

opening the gym earlier (allowing a work out and recovery before breakfast) would be better

lots of parking and the grounds are perfect for a relaxing spring walk

good sized sauna (two available) and steam room, with big enough pool

the bar and common areas were inviting, as was the garden

like being kept awake by the banging of the door as i was next to the cleaning/laundry room

laundry facilities in the room

being next door to the on site laundry room. it was really loud.

room too close to laundry room

nice pool and sauna. big car park. dining room.

and the hosts provided a laundry service which was really handy for us

a small kitchenette and a bar available

clean and had everything you needed - parking included

perfectly situated - free / safe car parking

in was really quick after parking the car in the spacious car park at the rear of the building

was minimal, but there was some noise at 8am from the laundry service being dropped off at the hotel right next

refurbished throughout including pool and spa

parking was fine, pool and facilities were brilliant

the hot stone treatment in the spa is recommended and i liked the gym which was well equipped

the pool is also very unexpected given the village location but is great

room was a good size breakfast was excellent

green areas around hotel, pet friendly tasty breakfast

pastries, staff, wifi, attention to detail: fabulous

ample parking

the quiet location and easy on-site parking

felt we were tucked away in a room that had a view of a laundry shed unlike the other similar rooms it felt we

the restaurant and food is great, and bar area snug with an open fire

is lovely both inside and out, the staff and welcoming and friendly, the facilities in the room, parking, booking

we are a family with 5 kids

plenty of parking and easy to get around the cotswolds from here

they also had the secure locked outer door wedged open with a laundry basket

best breakfast ever, overlooking the river. quiet room and excellent bar staff.

to say anything could be better but if pressed i m not a fan of long life orange juice for breakfast

staff were excellent, but the facilities were standard, no pool or gym.

good size rooms, great breakfast, bar and friendly staff.

excellent choice for breakfast. comfortable bed good location nice late check out time

not good wifi coverage in bedrooms.

history tour guide said bar area of this pub is the oldest in worcestershire

lovely restaurant area and bar area

no problems with the wifi

view from room was awful, a load of laundry trolleys

heating noisy , floor boards in room and corridor loose and noisy , noise from kitchen and laundry staff,

view overlooking water tank and laundry area was not the best

had a view of the bins at the back, and i was awoken at 7am to the laundry cages being dragged past

room wasn't as booked and outside room was laundry bins and noisy

we ll located, with free parking

wifi was almost non-existant in our room which is ridiculous in this day and age

they restaurant serves lovely meals and bar snacks are served in the front lounge

staff happily moved us from a room which was very warm and had the kitchen aircon unit right outside

from all members of staff was brilliant, room was lovely with lots of extra touches, free parking was a bonus

dirty laundry was stored on the

not overly clean and in poor state of repair, building overall poor state of repair and laundry left out jn

laundry bags left in corridor, dirty cups/kettle

side panel of bath loose and broken; two plugs, neither of which fitted the washbasin; dirty laundry in corridor

limited bar snacks

had a room next to where the laundry was delivered and it was a bit noisy on occasion

more choice at breakfast for kids- pastries, pancakes, nutella, more fruit choice bananas

the kids meal considered ketchup as a side dish which meant that there were no vegetables as an option

great pool and sauna. the bar and restaurant were nice and the food was great

the facilities i found were outstanding, the swimming pool sauna steam room gym and the staff went beyond their

room service big bedroom comfortable bed

a good stay as usual. room was clean and comfortable. wifi good.

the gym.

was turned on every morning at 6 am and there was a constant buzzing noise coming from it, so my kids were woken

good wifi

laundry service outside the room making a racket from 6am

a selection of varied laundry bags outside bedrooms not attractive

lovely location, but our room looked out onto the pool building with huge towel and robe laundry wheelie bins

the room was above the laundry/kitchen/staff area of some sort with an extractor fan outside near the window

outside room at 0500hrs every morning (laundry loaded on to van) people smoking in room below drifted into our

the carpets were filthy, the place smelled, the laundry was dirty and the plumbing was impossible it was

were polite & friendly, the fire was lit and warm in the bar area, room service and breakfast was amazing, bed

breakfast was adequate. parking was also easy and reception helpful.

pet friendly and very nice to roam around the grounds with the dog

wifi inconsistent in room