felt we were tucked away in a room that had a view of a laundry shed unlike the other similar rooms it felt we

wifi signal was not good otherwise would of been 9/10

the snug was a great room to keep the kids entertained

nice cottage, good ambience, good parking, newly remodel room, great bed!!

parking was really good

laundry facilities always welcome

parking is a little tricky

hotel was fabulous, and the bar was outstanding, 1/2 bottles of chablis and sancerre was a great touch

breakfast was also very good together with a great view from the conservatory

parking is a little perilous! larger cars will find it a squeeze

comfy bed. excellent breakfast.

we stayed for two nights and had room service on the first night and the maids took the tray out in the morning

gym was small

we would have loved an outdoor spa/hot tub

we paid $350 which included the breakfast (there's a wonderful buffet in addition to the hot breakfast), and

maintenance team then at 7am on the same sunday we were right next to the loading bay for the laundry truck

distance from room to reception. what happend to my laundry!

our room '346' was right next to the laundry entrance

woken at 8 on a sunday to reverse beeper on laundry truck, and being woken at 7am following day by artic reversing

corriors littered with laundry at

the cleaning staff left vacuum cleaners and laundry on the staircase landing all day

and hers sinks and showers, roll top bath in the room, the breakfast was sublime and we even had room service

trendy and tasteful , nice staff, other guests were couples, no kids.

s no room service or lunch or dinner facilities at the hotel

food, room, downstairs space, terrace, bar and really friendly but human staff you could properly chat to

reception was full of laundry when we arrived no buzz or positive vibe about the place at all

as in i thought it was a spa hotel but wasn t and my children could not use the

room with really helpful staff who were able to arrange an early check in to help us get to an event on time

breakfast in the morning was delicious and the staff were very attentive without being in your

chasing someone down for some assistance or room service was not expected

the room is big and the little kitchen is very helpful. my kids loved the bunk. breakfast is ok

it was opposite a bar and you could hear the foot traffic

continental breakfast was spot on and you could upgrade for very small fee to full breakfast, early check in

it was pet friendly but surely should be deep cleaned

there's a kitchen area inside a cupboard,

awesome croissant. good bear hunting game for kids

the age of our kids we probably needed to book two rooms, a little small for teenagers as

the staff showed us the pancake making machine which the kids loved

45” which was the end of the session but was nice for the kids to have a swim after a long drive

choice of breakfast and liked the fact there was a pancake machine went down very well with the kids

the room was big, comfortable and beautiful. also breakfast room service was delicious!

location was excellent and breakfast delicious

we chose the continental breakfast. good variety.

allowed an early check in

restaurant and tea area weren t pet friendly, differently from the description

was poor and expensive, don t appreciate walking down a corridor to our room with laundry bags, beer kegs,

the hotel managed to totally mess the room selection and upgraded up so the kids rooms were substantially better

free wifi that was very easy to connect to with great wireless connection

wifi is a little slow.

the room service was great and fast, also loved the bath tub.

service doir all left open showing dirty laundry

we got woken up at 7am from the cleaning ladies opening the laundry cupboard next to our room and shouting

henry the hoover and housekeeping laundry left over from room changing and left overnight in hall way

we were greeted by a very friendly member of staff and given early check in (always a plus

room service forgot twice, and coffee from restaurant was also forgotten, but the staff were busy

upgraded which was a very kind gesture, however i couldn t help but notice the very dirty carpets in our room

nice breakfast with good choices which you can tailor to your own requirements lovely quiet room

pet friendly (they leave a nice little treat in the room for your pet), amazing manicured lawns and

no room service after 9:00 pm

dinner, which is on the expensive side, they let little kids dine there with their ipads with kid s entertainment

dirty laundry bags in hallway and didn t move for 3 days

bad wifi infrastructure

loved the location and that it was pet friendly.

service was impeccable from the reception staff on booking in, to the waiting staff at dinner and breakfast

we had a wonderful dinner and a lovely breakfast

the bar and common areas were inviting, as was the garden

lovely grounds for a stroll and good for parking

good sized sauna (two available) and steam room, with big enough pool

no air conditioning; not enough parking; haunted (tv mysteriously turned itself on at midnight).

wonderful hotel. delicious food,wonderful room ,friendly staff & plenty of parking

didn t seem to know if they had a laundry service or not

also we asked for a quiet room but were put by the service doors so were woken early by the laundry

friday morning we were rudely awakened at 6am by bins being emptied and laundry deliveries just outside the

from the staff we met at reception, in the restaurant and gym, all were friendly and welcoming and helpful

the rooms are spacious and well equipped and very comfortable

had room 27 and opposite this room is a laundry room

the silence, the vegetation, the lawns, the laundry, the trees, and the rippling of the water channels crossing

the kids loved staying in an elegant manor

ideal location quite good for kids i like the old character of the hall

the kids loved staying in an elegant manor

the staff were very friendly and hospitable the dining for breakfast and dinner was amazing the gardens in

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

we didn t realise there was no bar which felt strange and didn t fancy sitting in the empty lounge so we

a real hideaway dream. very welcoming staff, wonderful location, excellent breakfast.

you pass behind the bar and past the entrance to the kitchen

and that s beyond the gym and spa

time when i needed to join a meeting the manager was great hit me a room straight away with good wifi

have an ev vehicle i made an inquiry about a ev charger after booking on the website, the responded email says

only booked the hotel for the ev charger

loved the swimming pool and the jacuzzi pool

wifi a bit weak but the only grumble

enjoyed the bath, the big bed, and the room service

bar reasonably priced and very nice to spend time there

parking out the front of the hotel but we know this is difficult in a busy place

the bar had a lovely vibe, the food was delicious and the rooms were stylish, cute and cosy

was very rude about our bringing a dog and not letting them know, even though it stated pet friendly

only issue was the wifi it kicks you out every few minutes

for us, the hotel happily accommodated all my requests of preferring a bath and needing an early check in and

no secure wifi, very small room.

best to book a table, although residents are always accommodated even if it s in the bar area, which we loved

very poor wifi access. didn t work in any area of the inn

the breakfast was delicious and the bar in the evening way lovely

we checked in 30mins before check-in time was finished and we wanted to order food, the bar staff were happy

drinks in the bar area was a very pleasant experience, staff were very helpful

hermen on the front desk, bar and restaurant was a real asset and

was minimal, but there was some noise at 8am from the laundry service being dropped off at the hotel right next

refurbished throughout including pool and spa

great breakfast. staff were really helpful with the children. lovely pool and spa.

very helpful and friendly great parking facilities , food is fab rooms are lovely especially overlooking the

the swimming pool is great for a pre dinner swim

don t iron your clothes when you send them for laundry

room had a view at the backyard which wasn't so nice because had some stuff for laundry/kitchen

special mention to barbara for helping me with the extension and with my laundry

the extra beds for my kids are folded bed only

lovely staff, beautiful rooms and lovely breakfast. highly recommend.

being next door to the on site laundry room. it was really loud.

room too close to laundry room

laundry facilities in the room

like being kept awake by the banging of the door as i was next to the cleaning/laundry room

room service food was excellent

no view just backed on to staffs shed/ laundry room

beautiful grounds, however room was very dated and very standard, outside our room there was the laundry room

you go with a pet, be aware that you can not take it to the dining room and will have to have breakfast and

staff great, parking super, meals good, wifi good, tv package very good and good size rooms

enough parking on our day , woke up a few times hearing people move around and leaving the property in the

had a view of the bins at the back, and i was awoken at 7am to the laundry cages being dragged past

room wasn't as booked and outside room was laundry bins and noisy

view overlooking water tank and laundry area was not the best

heating noisy , floor boards in room and corridor loose and noisy , noise from kitchen and laundry staff,

view from room was awful, a load of laundry trolleys

did laundry and got a haircut

the staff in reception, the bar and the two dining areas were also 'tops'

location makes it impossible to add a spa to this establishment, and a few minor blemishes are to be expected

everything except the wifi

also, room service is not being offered due to covid, and processes weren't really in place to address

the landing was constantly covered with laundry bags during our stay

bedrooms have obviously been upgraded but the approach to bedroom floor from behind bar area didn't bode well

the bar is cute and has a nice fire going

young man behind the bar who booked me in was welcoming and friendly

comfy bed , good location , i arrived early and no problem with early check in

great breakfast

the same goes for catering/ bar staff

good location for walking into town lovely garden with good parking staff were excellent

wifi fast and stable breakfast was included

breakfast was excellent

housekeeping staff all sitting in corridor surrounded by bags of laundry each morning not a good look

we chose an apartment for laundry facilities and to cook for ourselves which we did every night except the

great location, excellent staff, kitchenette and laundry facilities excellent

could have had internal laundry facilities.

booked the hotel on the premise of getting treatments for my wife in the spa

very comfortable and spotless clean ,nice bar ,breakfast was bit confusing but lovely

breakfast was disappointing cold and took a long time

breakfast was very good

really lovely rooms and the food on the restaurant was exceptional as with the amazing breakfast

rooms were decorated to a high standard, all the extras in the room were great, breakfast was

had a room next to where the laundry was delivered and it was a bit noisy on occasion

i waited 30 minutes for my drink and ended up collecting it myself from the bar because despite reminding the

pool was okay but shut too early for kids

annoying you have to pay for carpark and the pool/ spa area could definently do with a refresh / upgrade

the spa is a nice bonus on our stay

and the hosts provided a laundry service which was really handy for us

adjoining rooms within the one unit-perfect if the kids are asleep and the adults want to watch tv etc, fridge

leaving empty food containers which smelt outside our room 21 when the kitchen bin was very near

lovely, warm and cozy.clean,parking available.host very friendly and kind.

gave my kids an ice lolly on arrival which was a nice touch