laundry facilities, pool and good breakfast.

room was next to laundry room

the location of the laundry means washing after 10:00 pm can't be done

we asked for another room after a short night, our room was against the laundry and the icecube-machine

we enjoyed the pool and breakfast, and the room met our expectations!

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

is used on there site doesn t not represent what the rooms look like extra charge on having the kitchens no

was a silverfish in one of the beds and 3 bugs on the kitchen counter not good wont be staying there

staff were unconcerned when i reported that another car was parked in our assigned parking space

it was trrribly dirty old stuffs and appliances it was motel but without kitchen !! funny

one of many instances was when i was doing laundry and needed change to complete the drying process

24 hours of services available including laundry on 2nd floor

pool across parking lot. clean and peaceful.

great free breakfast pet friendly

clean and spacious room. delicious and frequently replenished breakfast buffet. affordable rate.

very good breakfast excellent choice

wifi didn't work most of the time.

did not need a new boxed bar of soap every day

staff was receptive to a late check-in. beds were very comfortable. parking was easy.

if i had to have a complaint about something i suppose it would have been nice to have room service from the

breakfast was amazing

breakfast was kind of limited

clean..great security .fitness centre

the suites were modern, clean, and spacious, and having a fully equipped kitchen made traveling with kids much

complimentary breakfast was convenient, but the variety was somewhat limited during our stay

kitchen was just in front of our room to

recommend that to our other friends after all they accept pet for 29 dollar it is a puppy ud83dudc36 good

balanced beauty inside and outside perfect location for our kids to play again in summer booked one day we wish

honest people clean location great ac good kitchen sweat staff mananger

for family with kids basketball court was an asset fir kids, to play and grand ma loved the

there are no options in the hotel to do laundry, you would have to drive to a laundromat

would like laundry facilities on site

we were visiting for a wedding and it was a great stay with my kids

pool area is old

the staff was incredibly friendly and i love that you allow pets

chose the spa king rooom

a kitchenette was handy for us with mini refrigerator, microwave and coffee maker

my kids were not ready to wake up by 8/8

clerk forgot to provide us the breakfast choice forms and as a result, the lady in kitchen had no indication of

free parking and excellent breakfast.

is no coin laundry facility available for the guests in the property's premises

was consistently amazing, nice warm room during the winter, free parking

they also had a swimming-pool and a hot tub

got the first floor and our room was right beside the parking lot so we couldn t even open the curtains as

said this property was pet friendly

also had in room laundry facilities

i was so happy our suite had laundry- very helpful with a 5 month old

it came with a full kitchen and insuite laundry which was great

spacious with kids,good location, laundry.

laundry was also in the suite which was nice

laundry is picked up in the morning, dropped off in the evening

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it

pool and gym facilities are very nice

room, nice coffee and tea facilities, very good wifi throughout the whole hotel, clean and nice bathrooms with

gym is fantastic for who wants to work out, and staff was helpful with everything we needed

drier in the laundry room wasn't very efficient

breakfast was good

the pool and the hot tub were nice, very clean

items during the breakfast was extremely non-polite, she didn t know how to talk to kids

spa tub room was very wonderful. location is good. clean room.

ladies with a warm cookie, my room was spotless and just what i was hoping for , i asked for a late check out

the door hangers for room service i didn't find to be user friendly at all

the facility especially the pool were fantastic

the building was under reno s but it wasn t noisey or dirty (they hid it well) and the pool was

for her 8th birthday and they were very accommodating with a late check out so we could enjoy the pool longer

laundry location to safeway

is very small but they offer what we want, for example coin laundry room for wash and dry, microwave

breakfast was in the basement with the electrical, mechanical, laundry rooms

breakfast was fine

we arrived later in the evening and the kids wanted to use the pool and the shower

to the bars of the quay, bar customers chat in the street until midnight , a bit noisy , once in a while

small bathtub, limited cable tv channels, no bathrobes, no room service, front desk staff weren't wearing masks

pool

small matters - wasn't given free wifi code at checkin, and wasn't told that there was or

little noisy at night with the bar close by, but other than that i have no complaints

no laundry facilities for guests

i like the space, the full kitchen and laundry

our room was located by the laundry room, which kept me up at times of our sleep

room is beside the laundry room, we couldnt sleep at night

we were not prepared to use the kitchen or laundry, but the beds and sitting furniture was very comfy

expanding the gym a bit and an option to do laundry on site would be amazing

to local restaurants, golf courses and highway

and liquor store attached to the hotel so a lot of people mulling around and travelling thru the parking lot

careful when parking a mid-size car with low front end as there are 'high curb flower boxes surrounding the

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

very friendly (including the maids) , the rooms are spacious and comfortable, black out curtains, laundry on

friendly staff, great breakfast, comfortable clean room, and loved that there was laundry

the wifi definitely need to be upgraded.

very clean, easy to find, lovely people, and excellent breakfast!

location,breakfast

no washing machine or dryer on site which is helpful with kids, but a laundry close by.

needed a laundry room

room faced the parking lot just above the hotel entrance, some nights it got quite noisy with rowdy

at willowbrook shopping centre we spent time on the saturday at art living festival at stevies bar great staff

i was in town visiting family with two small kids, and really was impressed

laundry in the hotel was great.

only thing and which didn't affect us was that the laundry is right beside the entryway into the hallway

rooms were clean, the breakfasts were nice and i really appreciated having laundry facilities

a minor issue but i noted a chemical smell, possibly from the laundry facility.

only thing perhaps they could change is when you come in the lobby, you see all the dirty laundry in

the pool was not clean though

we walked around the corner into a gym and saw that the outside pool was drained and filled partially at the

location, parking, friendly staff.

there is no internet connection. wifi connection is very poor.

loved that they are pet friendly & offer a hot breakfast

the room was changed to a musty, foul, cobwebs room # 415 beside the laundry room around the back of the building

looks a lot like a motel from the outside, but there is still a swimming pool and laundry room inside, which

the laundry room had not hadn't been cleaned in quite a while as it needed a deep clean from what i

the other patrons thought it was ok to do laundry after

this is situated by a supply closet and the internal laundry

room is above their laundry facility and we got woken up by the machines

also liked parking on site and laundry

they front desk didn t provide coins to do laundry

site laundry

we love this location and the room itself. the spa suite is a wonderful experience!

swimming pool, coin laundry) closed too early

the breakfast

my kids loved the pool

helpful front desk. reliable breakfast, room was comfortable and quiet for sleeping.

of parking, landscaping was nice, very friendly front desk clerk rashkaran made me feel welcome right

no laundry bag - i usually out my dirty clothes in

the bed was comfy, we got extra pillow. the laundry is very stiff

we enjoyed the outdoor pool & hot tub

there was a private party in the lobby bar area

also room service is only randomly available, frustrating

the room service meal was very poor in my opinion

no gym, no elevator.

there were room service menus in the room but the restaurant hasn t offered room service for over two years

i would recommend the poco inn and suites to all of my friends, bar was great too live music from random people

no pool or spa

staff did not respond to my request for fresh towels--i had to carry the towels to the central laundry and ask

wifi was useless, ac was terribly loud, interfering with sleep, room was very dark

wifi was very slow,if you are thinking to work along

parking was scarce.

it was nice. have free parking.

i was disappointed with the self-serve dryer; it took a long time to do laundry, but that being said, i was

the laundry room was okay

room assigned is noisy, its like we're under a laundry room, and the most disgusting thing is there is a mice

didn't use them, but pool and fitness center were a bonus

of the location, the parking lot is a bit small and tight

laundry machines available if needed

the included breakfast and access to a laundry room were a bonus

changed rooms for me upon arrival to the lower floor so i didnt have to haul it up the stairs), laundry room

small gym and laundry rooms came in useful

was spacious, with a gym and laundry available

like the area but hotel has no laundry or room service and they keep the exit door in locke all night kinda

the size of the room was larger than other hotels which worked out well because we had two kids with us

gym facility.

the size of the room was larger than other hotels which worked out well because we had two kids with us

view, orca swam by, stores over a fire, great food, pool, hot tub, bikes, pickleball courts all for free

late night arrivals disturbing sleep . expensive laundry ..

has kitchen and laundry facilities, free on street parking

street parking, was able to resolve issues when checking in with staff via phone

access key pad free street parking freedom to come and go bathroom is renovated and has 3 washrooms and 2 showers

very comfortable place - well equipped kitchen and tidy fridge is available for use, multiple common areas,

guest laundry sucks

choice of the item in the breakfast no enough no enough washing / drying machine for self-support laundry

location is ideal and the underground parking is great

never used the pool or gym, but all looked very good

and polite staff; room cleanliness with sockets at convenient areas: safe and convenient free parking; hotel

my husband had his sock n underwear missing when he used the hotel laundry service n the hotel staff pretend

my kids didn t eat the sausages which looked uncooked at the end of the microwaving and we had to

how small the pool and hot tub was

i hope they can improve the wifi speed and stability, since i need to do video conference call in the room

kids were disappointed because they wait for long time with the hope they

there was no in room or shared laundry facilities. the toaster

nice shower. excellent breakfast. swimming pool is so good for children only.

breakfast was included that was nice

hot tub and pool area is great as well

breakfast is good

they have laundry room, definitely recommendable for tourists

leafy green, badminton, tennis, outdoor pool

nice patio with a view of the outdoor pool and green space with nice mature trees

hotel is old and not being kept up but that's because it will be closing soon to make way for casino

lots of room. great parking.

and facilities - laundry and pool/spa were great to help us prepare for our next

laundry room always busy, the washing machine is not clean

there is very convenient for laundry

were very clean and new, good facilities (even a small laundry room) and an excellent breakfast

swimming pool, hot tub, laundry facility and great breakfast

convenient and quiet, allowed pets

the pool and hot tub weren t working but i didn t care!

the room was big,good breakfast, very helpful staff.

this property is also known as the grand villa casino

there was no pool

website advertises that you have a laundry

free laundry heated pool

laundry in the hotel for customers to use if need.

guest laundry not operational

laundry machine-old and doesn t work well plus there is only oneud83dude12tv channels are

laundry available on site. people are friendly.

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

other useful amenities included a fitness room and guest laundry

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

front desk helped with directions to the downtown, and on guest laundry usage

free guest laundry, an amazing fitness suite and a fabulous continental breakfast included

also there were free laundry room facilities in the hotel and a large, well-lit gym room with tons of equipment

great to have the use of a guest laundry

the laundry was well set up

on site laundry

they had a guest laundry which was great

i planned to do laundry but washer/ dryer was out of service then internet was not working as expected

laundry facilities very useful when travelling

laundry was very helpful

the window can be opened for fresh air, laundry room for guest and the gym is well-equipped

laundry facilities, ice machine and microwave available

free airport shuttle, free coffee & muffins, coin laundry & kitchenette room

did have a microwave for guests but it's in the laundry room

enjoyed the quirky signs, having laundry and tea/coffee facilities in reception

location and cleanliness. laundry available.

would have been better if we didn't find laundry on the floor, if the tv worked, if we weren't given a stinky

the gym is small and the equipment condition is no good.

no room service late at night.

was polite , kids had a blast with the slide

the pool and gym needs to be updated!

there was no laundry room

worst part was there was staff that was either doing laundry and other things either right beside me or above

i got to my floor dirty laundry was piled beside 2 separate rooms

it would of been more convenient if they had somewhere to do laundry

finally, the breakfast was not in the dining room and the laundry facilities were closed off, although on the

though booked a long time ago, were given room bottom floor next to laundry with old mattresses that felt like

a laundry machine and dryer an atm machine

the gym is lack of equipment

the restaurant bar was very relaxing and serving good food

wifi, is too weak to use.

the rooms aren't sound proof. the laundry detergent smells too strong

the hotel and parking were slightly problematic

neighbourhood comfortable beds clean bathroom easy parking the breakfast selection was adequate

offered extensive parking time and trips to and from vancouver airport

the parking situation was a bit crowded but free, so that's a +

great having a guest laundry facility

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

modern and clean good parking laundry and gym were good very good breakfast

love the daily breakfast, the gym and the available laundry machines

the breakfast which was included was the best!

and convenient access to bus just outside front door for downtown vancouver guest laundry fresh fruit at

the cheap laundry facilities, sauna & location

gym plus laundry in the facility too

they have a dry sauna and a fitness as well as laundry available to do yourself

maybe they share laundry facilities with a smoking friendly hotel

walmart and food shops laundry facilities, pool and complimentary breakfast

they offer complimentary breakfast, there's also a laundry room and the pool + hot

laundry room available for $1

there was guest laundry available

facilities- laundry, spa & pool, fitness centre

no laundry facilities

suggestion for the hotel is to have a coin-operated laundry within the premises, as the nearest is 10mins drive

ok parking,

free shuttle bus

loved this place ! clean. great employees and a lovely breakfast.

didn t receive room service, no laundry service, untidy

no laundry facilities for travellers

i had to order from the bar on the 3rd

that we're able to see the richmond market for the first time we had some good family time in the pool our needs

wifi is way too slow, probably because they are a casino resort and they want all their guest in

helpful guy saved me a lot of money when i needed to get my laundry done

the wifi was problematic. it kept disconnecting and we had to call for assistance twice

comfy zealy bed, heated floor bathroom, made up room daily, spacious room, heated roof top pool beside gym

one airport shuttle running in the evening so we had to stay in the shuttle (with 2 very tired kids) for a while

staffs were very nice and got the room ready by early check in time

on my incoming overnight stay which would have been fabulous if you were a heavy sleeper but the laundry and

weird smell in the room and all laundry, no exhaust fan in the bathroom dry staff

there were no laundry facilities

laundry services and prices are a little expensive but if it's within your budget look no

employees not only in & out every floor, i had to tolerate their garbage bags, pushing dirty laundry,etc

the gym, swimming pool

the bed and gym room

too bad covid restrictions continue to make the room service have disposable cutlery and plates

the hotel runs shuttle servic to yvr every 30 minutes

the reception staff were wonderful. room service very efficient and tasty. our room was lovely.

location & staffs were great! airport shuttle is superb to use!

in a big city, travelling with kids and we would have appreciated food in the room or at the bar/restaurant

beds were super comfy, we very much enjoyed the pull out couch option for the kids

the shuttle to take was the hilton shuttle and no one told

shuttle service, excellent location near shops and restaurants, and an extremely helpful and

complimemtary airport shuttle available 24 hrs which was very convenient

one bar staff at night who struggled and then was irritable when additional staff gave some support

however this hotel never provide the free shuttle services to airport anymore

bar & dining on site

noisy partying in the pool that went on until the early hours of the morning

many ground floor rooms have patios and direct access to the courtyard pool and hot tub

the restaurant bar offers great selection

pool is outdoor, there s carpet everywhere, it smelled like cigarettes on my floor, the

room service was also quick and quality of food was great

great location. pity the spa pool was closed

reeked of curry, curtains were hanging from broken hooks, and the hallway was full of piles of laundry

carts filled with dirty laundry by elevators remained for several

was not good access to laundry services, which i would expect from a location as urban as this one

no room service (even for a fork & a bowl) no laundry service

price and location just a hotel to sleep has no pool or laundry

laundry facilities

there was no laundry facility on sites which would have been very helpfull

9:30a, i could hear a steady noise from my room in the early morning while trying to sleep (maybe laundry

wish there was laundry available on site - but not a necessity.

was tiny and old , very noisy , back to back with laundry room , near front desk

very poor, the information on the website was insufficient, our room was located near the hotel laundry, of

cleaned the room while we were out, and even folded our laundry

the bed and linens were comfortable, wifi good

staff, excellent shuttle service and comfortable king size bed

location, clean basic room ,comfortable bed ,i had late check out at 1 pm and this was great as i had a late