i was disappointed with the self-serve dryer; it took a long time to do laundry, but that being said, i was

the laundry room was okay

room assigned is noisy, its like we're under a laundry room, and the most disgusting thing is there is a mice

i like the breakfast and the pool

beds were very comfortable, lots of pillows. kitchenette was convenient.

swimming pool, coin laundry) closed too early

as we need to use a handicapped parking spot, two spots are not enough

view or quietest - however - nice welcoming staff - clean comfortable room good beds - decent gym - excellent

each time we went to the pool we were the only people there, which we absolutely loved

they did make accommodations to get us early check in which was very nice

expanding the gym a bit and an option to do laundry on site would be amazing

the holiday inn offers hot breakfast service which is excellent when travelling with kids

the inside is very clean and comfortable. i love that they are pet friendly.

wifi was great! the shower was also excellent, roomy and with good pressure

fact they, staff let kids run up n down corridors all ours of the night, doesn t help if ur trying to sleep

very friendly (including the maids) , the rooms are spacious and comfortable, black out curtains, laundry on

friendly staff, great breakfast, comfortable clean room, and loved that there was laundry

the slight climb from parking to the front door

breakfast had gf options. very grateful i could eat breakfast there to suit my diet.

hotel with all possible amenities we were looking for such as free breakfast, free parking and a pool

our room was located by the laundry room, which kept me up at times of our sleep

i like the space, the full kitchen and laundry

we were not prepared to use the kitchen or laundry, but the beds and sitting furniture was very comfy

room is beside the laundry room, we couldnt sleep at night

no laundry facilities for guests

swimming pool, room was not fresh looking after clean by maid, very disappointed in the hotel for the

the had a spa that looked appealing

there were room service menus in the room but the restaurant hasn t offered room service for over two years

staff were very nice and the bar and restaurant were quite good

the room service meal was very poor in my opinion

is no coin laundry facility available for the guests in the property's premises

said this property was pet friendly

they also had a swimming-pool and a hot tub

was consistently amazing, nice warm room during the winter, free parking

wish the pool was indoor

pool wasn t running

hot breakfast was always fresh and delicious

clerk forgot to provide us the breakfast choice forms and as a result, the lady in kitchen had no indication of

signage on the road before the turn into the parking lot would be helpful.

is very clean, comfortable bed, very tastefully updated, staff very helpful and friendly, and the breakfast

one of many instances was when i was doing laundry and needed change to complete the drying process

24 hours of services available including laundry on 2nd floor

pool or much of any facilities

wifi is a little slow sometimes

a pool would be nice

only thing perhaps they could change is when you come in the lobby, you see all the dirty laundry in

room (i always try and stay in the same one) smelt like they had allowed pets in it, although the laundry also

rooms were clean, the breakfasts were nice and i really appreciated having laundry facilities

only thing and which didn't affect us was that the laundry is right beside the entryway into the hallway

a minor issue but i noted a chemical smell, possibly from the laundry facility.

would like laundry facilities on site

there are no options in the hotel to do laundry, you would have to drive to a laundromat

comfortable matress,clean room, nice gym

beautiful rooms and views. great pool and hot tub area.

whirl pool didn't have jets regardless of the hard work staff did trying to fix it

laundry was also in the suite which was nice

it came with a full kitchen and insuite laundry which was great

spacious with kids,good location, laundry.

in suite laundry

laundry faculties included in the suite and they supply soap

needed a laundry room

no washing machine or dryer on site which is helpful with kids, but a laundry close by.

meanwhile our friends were in the casino said there was a bunch of east indians by the bar was rowdy and security

nice hotel connected to the casino

the rooms are nice and clean, tv was easy to guide through and there is free wifi

the swimming pool was awesome. the breakfast was outstanding

good breakfast

took my daughter for her 8th birthday and they were very accommodating with a late check out so we could enjoy

the on site parking was not the best

the kitchenette was good except they had no toaster

drier in the laundry room wasn't very efficient

the room was clean and had everything a guest might need (hair dryer, robes for pool, coffee, water, towels,

warm pool and hot tub were nice (though the hot tub didn't have jets)---it was nice for the kids to swim in the

nice quiet room. easy access to hey 10. friendly and helpfull staff. good parking.all good

stove and you also provide some kitchen stuff for using.

the pool was small but nice

no hot tub, and the pool was being used for swimming lessons

the location was great, pool stayed open so kids could have a quick swim

restrictions on breakfast due to covid-19 rules

service from kitchen very very poor. slow and not attentive to orders.

laundry is picked up in the morning, dropped off in the evening

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it

the bar area was good with a great range of drinks

i like that they are pet friendly

spacious light rooms with nice facilities great restaurant and bar nice pool and gym

breakfast was amazing

the suites were modern, clean, and spacious, and having a fully equipped kitchen made traveling with kids much

the complimentary breakfast was a great bonus, and the staff were always friendly and helpful

clean..great security .fitness centre

breakfast was kind of limited

we asked for another room after a short night, our room was against the laundry and the icecube-machine

laundry facilities, pool and good breakfast.

room was next to laundry room

the location of the laundry means washing after 10:00 pm can't be done

my husband used the gym and it worked well

had reserved a pet room but was informed upon arrival there was no pet room available for me

very quiet, love the ambiance and the breakfast was so amazing

stayed in early spring so no pool yet but will report back after the next stay

wifi was inconsistent barely worked.

more clean and also if the hotel know there is a lot of people at breakfast does not wait to have all the

nadi and alex are good staff we got a lot help free wifi is included my members are happy to book it next time

is why i think some good think more to us it was great private suite abd bath fast speed wifi and parking and

kitchen was spotless and room great ac

speed internet wifi was greatest aspect at this location in other hotel we had to pay for here was

fantastic accomendation great free wifi great free parking great amenities

looks a lot like a motel from the outside, but there is still a swimming pool and laundry room inside, which

the room was changed to a musty, foul, cobwebs room # 415 beside the laundry room around the back of the building

so i had to spend a night in a dark dirty room between two laundry room which i paid actually not free

laundry facilities there is no more

the linens all smelt like stagnant laundry that was left in the washer too

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

there was also plenty of parking if you have a car

it was trrribly dirty old stuffs and appliances it was motel but without kitchen !! funny

is used on there site doesn t not represent what the rooms look like extra charge on having the kitchens no

owner is very rude. rats and mice dancing in room and kitchen. bed bugs and dust mites all over.

no laundry bag - i usually out my dirty clothes in

the bed was comfy, we got extra pillow. the laundry is very stiff

part of gym was closed.

prior notification, the room service had been cancelled for 4 days

the pool and sauna hours were extended stayed open later and it was the ice machine is on every floor,

nice to have a laundry facility for guests at a reasonable rate

location, easy check out. laundry facilities.

they would try their best i understand but we had a baby and our room was right beside the laundry room

i love that you can do laundry on site, the breakfast is fantastic

nice place, initially we were placed next to the laundry room which meant we were woken up to machines at 7

breakfast was in the basement with the electrical, mechanical, laundry rooms

is very small but they offer what we want, for example coin laundry room for wash and dry, microwave

laundry location to safeway

pool, spa and gym were adequate

reasonably priced, great location for my needs, decent pool etc, and a decent breakfast

laundry powder needs to be

convenient location check in employee was lovely laundry available

did not have a restaurant and bar on site

has a great pool

that you couldn't go in the pool whenever you wanted to. not enough parking spaces

site laundry

they front desk didn t provide coins to do laundry

room is above their laundry facility and we got woken up by the machines

also liked parking on site and laundry

wifi worked great

staff did not respond to my request for fresh towels--i had to carry the towels to the central laundry and ask

location, staff, clean, good size room, wifi.

very friendly, great parking

wifi was useless, ac was terribly loud, interfering with sleep, room was very dark

convenient and lots of parking

i also used the laundry service which was complimentary and had no issues

parking

has amenities like the pool and hot tub thats not listed here ( hint hint wink wink) no breakfast but has denny

for room service for an extra blanket the spare 1 was like steel wool

the kids loved the pool and the coffee was really good.

like the area but hotel has no laundry or room service and they keep the exit door in locke all night kinda

dinning in the bar area was

no onsite pet options

the pool area could have used a bit more attention around cleaning and light maintaining.

we tried for weeks to book a dinner at packers bar and were never sure because the systems defaulted to other

clean, laundry facilities, kitchen, all in all very good value

my suite with laundry machines was quite helpful as i had to pack light

everything we needed for coffee, tea and cooking our own meals. laundry in suite.

we liked having laundry facilities in our room

balcony, dishwasher, kitchen, in-suite laundry, complimentary coffee

used the laundry - the washing machine was disgusting

large room, guest laundry , good breakfast.

the laundry, room facilities and poor and gym during our 4 day stay

have a pipe that runs through our room because all we heard all night long was people doing their laundry and

laundry in our building

the laundry facilities were a godsend but oddly were attached to the gym

it was clean and loves the self laundry on site

infrastructure is breaking with holes through the floor and walls, need coin changer in laundry room or receptions

location close to public transport stops and groceries shops. guests laundry, fitness.

and convenient access to bus just outside front door for downtown vancouver guest laundry fresh fruit at

laundry would have been nice, especially if you were a long term guest

early check in

had a nice little spot for my pet to use for her business

also parking can be an issue especially on weekends when the adjacent restaurant gets busy

staff, pet friendly, clean and great location, close to the freeway and the downtown area

nice and clean with a pool and laundry service.

laundry in the coin laundry offered at hotel and the dryer burned multiple articles of my clothing

staff were friendly, clean room, accessibility to laundry and hot tub

having continental breakfast ready every morning was so convenient, and the guest laundry was a lifesaver for

pool, hot tub, laundry room, workout room, room was amazing, spectacular staff....

very helpful with doing laundry

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

the staff was super friendly and was even able to accommodate an early check in

part of town) and the amenities provided (outside of breakfast, which was great, and free 'wifi' there wasn't

wifi wasn't strong enough

wifi facility is not strong enough & your receptionist input my last name wrongly

great spa just not open sooner or later

down side was no room service or breakfast till 7am, being early birds this is quite late for

on busy holiday evenings and making a reservation and even treating us to an appetizer at lift bar grill on

i loved the roof top hot tub and the open windows at the gym. the best hotel in van

the bed in the room shook all night from the laundry room

sounded like laundry was going at night time. we could hear from our room. thin walls.

my room seemed to be under or quite close to whatever the laundry facilities for the hotel are, and all i heard

and spa were excellent, thanks and much appreciated after a long day s walking about

hot tub and pool area had good hours and the kids loved it

it is portrayed as a boutique hotel but it is not intimated and part of this mega complex with casino and huge

hotel hosts a casino or the casino hosts this hotel

comfy bed, great burger ordered thru room service, very professional, helpful and friendly

location, walkable to downtown -loved the hotel, modern and edgy feel, some great restaurant and bar choices

best location and a lovely spa as well

self laundry facility

a guest laundry would be nice.

laundry was mixed up with another guest when we are calling sometimes none from the reception is

smells like dirty laundry

no laundry , but could go to next door hotel. and sauna facilities under repair.

as a family of 4 we loved that the laundry was free to use as often as we needed to as this took a lot of stress

i also loved the coin system for managing dirty laundry easily and the water filter for filling fresh water

wonderful breakfast loved the free laundry too.

modern decor, very spacious, choice of coffees/tea, complimentary laundry facilities

we did laundry while we were there on the 15th floor

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

14 hour flight, she upgraded us and made us laugh and even gave us cookies also brendan in the bar needs a

we flew in early morning from overseas and the hotel attendant was very accommodating to do an early check in

when trying to minimize light in the early hours of the morning so as to not wake up kids it’s annoying to

lovely friendly staff, great location, room with kitchen was perfect for our family of three.

staff should have alternative laundry rather then using guest laundry, especially when there is only 1 machine

24 hour business centre, gym and free self serve laundry, and snack machines

the common usage areas like the pool, laundry, gym are very accessible and well maintained

really useful guest laundry available free of charge which was great at that

room was spacious and the one very convenient facility is the free laundry especially for long

and footsteps from neighboring rooms, and there was disturbing machine noise from the nearby laundry room during

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service

they have a clothes line in the bathroom so it helps with drying laundry

room service excellent when i arrived around 11

breakfast was $40pp including kids! we didn’t go

it has a pool (in doors so loud), laundry, restaurant (kids eat free

all but one of the washing machines in the laundry were out of order.

wifi is slow and doesn t really extend to laundry room

coffee not so much :) we very much appreciated the excellent service in all areas and having laundry facilities

in-house laundry for guests was useful for our travels

there are laundry facilities available in the hotel which was very appreciated after travelling for nearly 2

laundry facilities available for 1

guest laundry every 2nd floor is a bonus for travellers staying over

great to have laundry available on every second floor

i appreciated the self laundry available at a very reasonable rate

and the cost of having any laundry was extremely high for traveler s mid journey with no other options

accommodated my requests, had early check in

the pool & spa looked great but filled with kids the couple of times i went to swim.

i also appreciate the cleanliness of the gym

slow room service

no more laundry services

no laundry facility

very good room service; good food and prompt service.

in mind room service isn't 24 hour

larger breakfast!

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

great to have a laundry room too

i liked that laundry facilities are free, even the soap.

some other great amenities included free on-site laundry (this is rare for a hotel

will say, as we did stay a bit longer there was no laundry facilities in house

we needed one and called the room service , they brought a very thin blanket

poor wifi at the bar/breakfast area commun area is a bit small

pool, bar, food and location

the bathroom, the room, the hotel is pet friendly

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

location, room size and facilities (kitchen/laundry), service

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

a spa like bathroom: a bar area with my own nespresso maker

superb laundry service

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

kitchenette had no utensils or serving ware, no laundry facilities

especially grateful for the early check in

gym and squash courts

no laundry only dry cleaning

the laundry service was not available

laundry was ridiculously priced (eg $15 for a tshirt) to the point i had to send out my laundry

could have done with self service laundry facilities.

laundry and dry cleaning service requires donating your organs as its so expensive

didn t have the breakfast

we ordered a vegetarian breakfast through room service, but they delivered a meat dish instead and still charged

make sure to ask the front desk for a day pass to the local gym a block away

dahlia restaurant made for a wonderful breakfast - love the atmosphere with all the open windows, and the

no on site gym but they do give you access to local gym

laundry is available (with

absolutely fabulous to have access to a laundry

nice to have coffee/tea making facilities,iron and ironing board in room, and self serve laundry

location great, clean floor in room, laundry facilities available, simple but good breakfast

the hotel also had a laundry which was really handy and a tim hortons across the

i find it a bit expensive for the hotel to do your laundry

elevator took too long so we tried to take the stairs but the door to get on the pool floor was locked with

bar open but no snacks at all available

a large gym and a squash court are available

well kept, excellent selection of art, excellent and non-crowded pool and gym

very clean comfortable bed beautiful spa like bathroom friendly staff

to get to stanley park (with bikes) for the kids

guests at the pool: played their own music, got loud, inappropriate behavior for families with kids

and bar area

very accommodating at restaurant for kids requests, also breakfast had a special kids rate.

laundry prices could be more affordable

i wish there were an onsite laundry facility for guests.

also, i appreciated additional services like laundry: my coat was cleaned decently and very fast

no self serve laundry

complimentary access to the lovely pool, hot tub and steam room next door at

for laundry service as there was a large red wine stain on my husbands sweater jacket, and they got it

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

service is terrific, same day laundry service is excellent, concierge has great restaurant recommendations, they

large luxury feel to the room and amazing spa with great massage treatment and pool

wifi

could've been a bit cleaner and no coin laundry or anything maybe one day they will get that

traffic could be heard from the room should have laundry services

no laundry

a long fligbt there was a sport bar to relax and grab a bite to eat

come every year with one of my kids for a night down town

good equipment in the gym

very expensive room service options

breakfast was served in the adjoining restaurant, where we also enjoyed an evening meal

not really a family hotel as there are no kids amenities.

no wow factor for a boutique hotel. no amenities like gym or pool/hot tub

worked well for 2 adults and 2 kids

late night room service available

to tight beds for 2 kids and 2 adults

disappointed in the $100 pet charge that we did not know about until check in

room had 2 double beds which were a bit small for 2 adults and 2 kids.

good location excellent laundry bottle of water

guest coin laundry

no guest laundry which is not helpful for overnight guests

i know it s something they would catch because i use to work in the laundry room at a hotel for the summer

lovely room , friendly staff , great gym and pool.

it would have been great to have a laundry room too in the hotel.

and exactly as advertised amazing kind and helpful staff great bar and restaurant on site very clean rooms great

the staff was very accommodating when i asked for an early check in

generally very clean and the room service was good but there was a hair on my bathroom windowsill from someone

a few times, wifi was not working despite being connected

has blockage wifi connection is unable no laundry service receptionist staff is not familiar with neighbourhood

no room service (even for a fork & a bowl) no laundry service

does not offer dry cleaning or laundry service

price and location just a hotel to sleep has no pool or laundry

carts filled with dirty laundry by elevators remained for several

happy had a bar & dining room

cups in the room for tea and coffee were disposable and the room service meal was in a disposable box with

location, pool and gym were good. luke staff member was good. parking

food choice was good, restaurant staff very thorough, but bar staff sometimes slow when lots of people

our son had a blast in the hot tub and swimming pool