pool

room service was very off schedule

wifi didn't work and the room was very small for the price.

position right on the river, comfortable bed and good quality linen, a well equipped gym with free weights,

no spa facilities in the hotel - missed it!

ice, laundry, pool, fitness, iron ( which i needed) convenient location to stores and restaurants and to

laundry room with everything available via vending machine

changed rooms for me upon arrival to the lower floor so i didnt have to haul it up the stairs), laundry room

laundry machines available if needed

small gym and laundry rooms came in useful

best of the best we found at this price i cannot imagine how nice was the place with best fast wifi in our room

in vancouver goes to this majestic villa room was nice , cleaned , smelled well, we had shared kitchen with 3

got it for 250 per day kitchen was in front of room just one mere distance free parking and fast wifi was provided

about $300 for three guest clean private suite, including tax service fee, free wi-fi, and free parking

we had a private access to the bathroom the kitchen and living room in front of our suite was great free wifi

has kitchen and laundry facilities, free on street parking

late night arrivals disturbing sleep . expensive laundry ..

have been to burnaby before and in that neighborhood so finding parking and places to go was not that hard and

access key pad free street parking freedom to come and go bathroom is renovated and has 3 washrooms and 2 showers

the kitchen wasn't great

we walked around the corner into a gym and saw that the outside pool was drained and filled partially at the

water was not hot for showers for the first half of the trip, and the pool (a main reason we booked) was about

we walked around the corner into a gym and saw that the outside pool was drained and filled partially at the

breakfast was good bed and bathroom nice tv good

super friendly staff, comfortable bed convenient location, free parking

so i had to spend a night in a dark dirty room between two laundry room which i paid actually not free

the other patrons thought it was ok to do laundry after

the room was changed to a musty, foul, cobwebs room # 415 beside the laundry room around the back of the building

laundry facilities there is no more

the laundry room had not hadn't been cleaned in quite a while as it needed a deep clean from what i

laundry is picked up in the morning, dropped off in the evening

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it

pool and gym facilities are very nice

room service during these times and the most amazing view

had a great swim in the rooftop pool.

no laundry bag - i usually out my dirty clothes in

the bed was comfy, we got extra pillow. the laundry is very stiff

room service was difficult to get hold of, managed to get them on the third try at around 5 but no

location good, the room we had was quiet considering there was a wedding and a bar downtstairs.

the only thing the pool was not very clean .

choice of the item in the breakfast no enough no enough washing / drying machine for self-support laundry

guest laundry sucks

outdoor heated pool on rooftop deck overlooking metro and busy street was cool

gym is small but i start my workout early, so, no problem at all

location , free parking is very convenient. breakfast included

my husband had his sock n underwear missing when he used the hotel laundry service n the hotel staff pretend

swimming pool was overrun by noisy kids right up till 10pm

kids were disappointed because they wait for long time with the hope they

my kids didn t eat the sausages which looked uncooked at the end of the microwaving and we had to

parking was a bit complicated and i wasn t able to use the ev charger as it was the wrong plug type for my

there was no in room or shared laundry facilities. the toaster

the gym is well-equipped and spacious

wifi is not good to connect everytime and breakfast is not very rich.

enough ev chargers

the kitchen area was good. had everything in the room.

clean..great security .fitness centre

breakfast was kind of limited

the complimentary breakfast was a great bonus, and the staff were always friendly and helpful

the suites were modern, clean, and spacious, and having a fully equipped kitchen made traveling with kids much

complimentary breakfast was convenient, but the variety was somewhat limited during our stay

laundry facilities, pool and good breakfast.

we asked for another room after a short night, our room was against the laundry and the icecube-machine

room was next to laundry room

the location of the laundry means washing after 10:00 pm can't be done

flexible with early check in and late check out

room service, you had to pick up your food at the restaurant

the casino was easy to navigate. the room was clean, staff was friendly

casino

nice hotel room. clean quiet, parking garage, casino resort.

location, free parking, attached casino, free coffee

laundry was also in the suite which was nice

in suite laundry

i was so happy our suite had laundry- very helpful with a 5 month old

spacious with kids,good location, laundry.

also had in room laundry facilities

there are no options in the hotel to do laundry, you would have to drive to a laundromat

would like laundry facilities on site

i missed it when i booked that there was no free wifi, however i sure caught it on my bill

food, lounge and breakfast bar were a bit pricey for us

(didn't tell us times for the pool/hottub or that there was continental breakfast, no mention of wifi or anything

loud noise of some sort of machinery coming from inside the hotel - i suspect it was the laundry bur it kept

laundry in the hotel for customers to use if need.

no customer laundry

laundry machine-old and doesn t work well plus there is only oneud83dude12tv channels are

free laundry heated pool

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

other useful amenities included a fitness room and guest laundry

front desk helped with directions to the downtown, and on guest laundry usage

105 was noisy due to closeness to laundry rooms

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

was a silverfish in one of the beds and 3 bugs on the kitchen counter not good wont be staying there

there was also plenty of parking if you have a car

staff were unconcerned when i reported that another car was parked in our assigned parking space

is used on there site doesn t not represent what the rooms look like extra charge on having the kitchens no

is no coin laundry facility available for the guests in the property's premises

the parking was terrible. the restaurant was closed very early, it might not be open at all.

short on parking spots, but they could handle it

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it

very friendly staff. the pool and hot tub also a bonus!

food for vegetarians, healthy choices for kids.

a kitchenette was handy for us with mini refrigerator, microwave and coffee maker

hot breakfast was always fresh and delicious

parking lot is very congested

friendly staff, cleanliness of my room, free parking and complimentary breakfast

swimming pool, hot tub, laundry facility and great breakfast

were very clean and new, good facilities (even a small laundry room) and an excellent breakfast

island very big and comfortable room it had the facilities we needed for our short stay - laundry &

laundry room always busy, the washing machine is not clean

there is very convenient for laundry

it was clean and loves the self laundry on site

they have a dry sauna and a fitness as well as laundry available to do yourself

and convenient access to bus just outside front door for downtown vancouver guest laundry fresh fruit at

gym plus laundry in the facility too

maybe they share laundry facilities with a smoking friendly hotel

laundry breakfast staff shuttle

the window can be opened for fresh air, laundry room for guest and the gym is well-equipped

they had a guest laundry which was great

i planned to do laundry but washer/ dryer was out of service then internet was not working as expected

laundry was very helpful

the laundry needs attention.

they have laundry - key for remote workers

laundry facilities, ice machine and microwave available

there was even laundry available (wish i'd known when a pen leaked in my pocket

enjoyed the quirky signs, having laundry and tea/coffee facilities in reception

would have been better if we didn't find laundry on the floor, if the tv worked, if we weren't given a stinky

sports bar on site, but kids weren't allowed in which was disappointing as they had some great food deals

great location, great restaurant downstairs (chop), and lots of parking at the hotel

great pool that my kids really like it

clean and comfy. good wifi

24 hours of services available including laundry on 2nd floor

one of many instances was when i was doing laundry and needed change to complete the drying process

there is plenty of parking

the kids loved the waffles

of bed and bathroom but when i see then all doubts clear staff is so helpful, one good thing breakfast included

there was no laundry room

finally, the breakfast was not in the dining room and the laundry facilities were closed off, although on the

it would of been more convenient if they had somewhere to do laundry

i got to my floor dirty laundry was piled beside 2 separate rooms

no coin laundry service on property

they have laundry room, definitely recommendable for tourists

restaurant food was average at best. pool was closed for season already.

underground parking was nice , everthing was accessable , restaurant, casino, spa

casino wasn t open in the am to try to win back all our lost money from the night before .

restaurant was fantastic. great gym. beautiful rooms. quiet

though booked a long time ago, were given room bottom floor next to laundry with old mattresses that felt like

a laundry machine and dryer an atm machine

pet friendly pool clean great location

they do have a shuttle service to and from the airport which is very handy

front desk didn t offer a late check out

modern and clean good parking laundry and gym were good very good breakfast

love the daily breakfast, the gym and the available laundry machines

great having a guest laundry facility

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

gym is very good and the staff are amazing

staff did not tell or show where the pool was and no

the room service meal was very poor in my opinion

staff were very nice and the bar and restaurant were quite good

there were room service menus in the room but the restaurant hasn t offered room service for over two years

no pool or spa

no laundry facilities for travellers

didn t receive room service, no laundry service, untidy

my husband was not happy with the gym facilities.

kids cannot go through casino to get to food court

pool nd hot tub plus it was open till midnight and the store was open till 1 am , our room had the

suggestion for the hotel is to have a coin-operated laundry within the premises, as the nearest is 10mins drive

no laundry facilities

shuttle was easy and ran often the breakfast was nice with lots of variety the desk people very very friendly

gym is quite noisy and disturb our sleep

did not like the wifi as we could not connect our computer

facilities- laundry, spa & pool, fitness centre

swimming pool , free parking , location, self laundry convenient,

lot of nearby asian restaurants efficient staff coin laundry available, but only one one small indoor hot tub

laundry facilities very handy after three weeks traveling

walmart and food shops laundry facilities, pool and complimentary breakfast

i hope you could have a laundry room

no room service (even for a fork & a bowl) no laundry service

has blockage wifi connection is unable no laundry service receptionist staff is not familiar with neighbourhood

carts filled with dirty laundry by elevators remained for several

laundry service

helpful guy saved me a lot of money when i needed to get my laundry done

liked the fun colors of the room, the cleanliness, the spa like bathroom, etc

the roof top pool and hot tub are dreamy and the perfect temperature for an evening swim

one thing worth mentioning is the sound proof isn't the best which you can hear kids talking in the hallway,

comfy zealy bed, heated floor bathroom, made up room daily, spacious room, heated roof top pool beside gym

we offer accommodations that include breakfast.

wifi was sufficient for work zoom calls

great facilities, awesome rooms. comfortable. great pool and gym, nice restaurant.

location was very convenient, room was clean, breakfast was very good and the staff was excellent

good shuttle service, lovely room and great staff

weird smell in the room and all laundry, no exhaust fan in the bathroom dry staff

bathroom was not clean, smelt like sour laundry, and had black mold in bath tub

on my incoming overnight stay which would have been fabulous if you were a heavy sleeper but the laundry and

there were no laundry facilities

lack of laundry facilities

the rooms aren't sound proof. the laundry detergent smells too strong

the hotel and parking were slightly problematic

free parking means parking on the street

offered extensive parking time and trips to and from vancouver airport

the parking situation was a bit crowded but free, so that's a +

it ws the most expensive hotel we have ever stayed with no room service

one bar staff at night who struggled and then was irritable when additional staff gave some support

luckily, the bartender kept the bar open for us

gym and shuttle bus

bar & dining on site

for shuttle to/from airport, despite ad for free shuttle (due to strike)

the light from the swimming pool next to my window, affecting my sleeping in the dark

for taking the sky train to the waterfront and for getting to the airport fairly quickly via the shuttle provided

loved the gym, pool and buffet breakfast

beds were super comfy, we very much enjoyed the pull out couch option for the kids

it has a pool (in doors so loud), laundry, restaurant (kids eat free

laundry service they provide was slow and no one even knew how it worked

i was able to do laundry

all but one of the washing machines in the laundry were out of order.

wifi is slow and doesn t really extend to laundry room

can't believe that in this day and age that you don't have free wifi in the rooms

didn t have breakfast, but the airport shuttle was very handy

comfortable rooms. frequent airport shuttle. lots to do in area.

good size rooms. did the job. good night rest. had pool for kids.

gym and cleanliness

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

great wifi connectivity

wifi wasn't strong enough

very busy being next to casino

they charge for wifi, which is absurd for a hotel of this price

the gym was big enough for multiple guests and well equipped

of parking and having to pay for wifi

great spa just not open sooner or later

the price charged for the room and the hotel proposal and level, breakfast shouldn't be optional

however the worst part is the bar that all afternoon and evening was blaring out base heavy music which even

small rooms, poor service (mixed up a room service order), didn't have a mini bar.

there was a private party in the restaurant / bar area

excellent room service

9:30a, i could hear a steady noise from my room in the early morning while trying to sleep (maybe laundry

laundry facilities

chose this property because it advertised a laundry

there was no laundry facility on sites which would have been very helpfull

no slippers provided in the room no laundry

very poor, the information on the website was insufficient, our room was located near the hotel laundry, of

cleaned the room while we were out, and even folded our laundry

so easy for airport with complementary shuttle service

that day breakfast did not have eggs. the old smell in the elevator and hallway.

we asked for no room service for a short stay, but they came in anyway and we threw them out

hot tub apartment with kitchen and laundry

there were many facilities which we had no time to experience: winter garden, some type of spa, laundry (ask

the laundry will need to improved

it would have been nice to have laundry supplies available

i have little kids so having to go back and forth to a communal laundry room multiple times would have been a

my room seemed to be under or quite close to whatever the laundry facilities for the hotel are, and all i heard

the bed in the room shook all night from the laundry room

sounded like laundry was going at night time. we could hear from our room. thin walls.

location great. provided early check in. put our team on same floor.

bathroom, given the price expected better, no fridge in room, restaurant decided not to provide room service

laundry was mixed up with another guest when we are calling sometimes none from the reception is

needed a laundry to walk next door to another hotel was a little hard

no laundry facilities and 1 front desk person who was less than helpful.

smells like dirty laundry

self laundry facility

wonderful breakfast loved the free laundry too.

we did laundry while we were there on the 15th floor

they had a great workout room, hot tub, and laundry room

very friendly staff, laundry available clean. close to everything

i also loved the coin system for managing dirty laundry easily and the water filter for filling fresh water

really useful guest laundry available free of charge which was great at that

the laundry machine, it looks a bit dirty.

staff should have alternative laundry rather then using guest laundry, especially when there is only 1 machine

washing machines and driers - had to stand guard over my laundry as another guest turned mine out before it was

24 hour business centre, gym and free self serve laundry, and snack machines

having a guest laundry room worked out really well for us

there are laundry facilities

laundry facilities available for 1

guest laundry every 2nd floor is a bonus for travellers staying over

easy to do laundry using the guest laundry in the hotel

will say, as we did stay a bit longer there was no laundry facilities in house

and it would be nice also to have like a play area for kids to make it more family oriented

in room, not putting enough tea bags and other amenities for 3 people, no especial welcoming to kids, and wrongly

room service was nice

in room, not putting enough tea bags and other amenities for 3 people, no especial welcoming to kids, and wrongly

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

the kitchenette n living area make it so comfortable you forget home

we were happy to get the suite room with wifi

we flew in early morning from overseas and the hotel attendant was very accommodating to do an early check in

a meal in the bar and breakfast next day, ordered a starter and main course, they forgot the starter

not really a family hotel as there are no kids amenities.

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

the hotel also provides free bike rental for their guests and provide a small gym on the second floor if you

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out

room service not too attentive to request

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

location, room size and facilities (kitchen/laundry), service

lovely fireplace in the lounge

great to have a laundry room too

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

i liked that laundry facilities are free, even the soap.

it also has a laundry room for guests which is pretty convenient

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

we spent the same amount for a pool walk out suite at harrison resort

had to fully dress and take the kids out somewhere to feed them, costing even more than what we were planning

front desk staff, bed was very comfortable,affordable restaurant on site, we lit parking

) the back door didn't have a beeper to gain access from the back parking lot so

ample parking

no laundry facility

no more laundry services

hotel is very comfortable and in a great location in the centre of vancouver and close to shops, bars and

the wifi needibg to relogin in each time ee return to the room caused us to use roaming data while we

the breakfast was delicious and had good variety

traffic could be heard from the room should have laundry services

could've been a bit cleaner and no coin laundry or anything maybe one day they will get that

no laundry

a long fligbt there was a sport bar to relax and grab a bite to eat

best location in vancouver. a fantastic restaurant and cocktail bar attached

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service

and footsteps from neighboring rooms, and there was disturbing machine noise from the nearby laundry room during

they have a clothes line in the bathroom so it helps with drying laundry

breakfast buffet was awesome. location to our cruse was great. rooms were great

no free wifi. no free breakfast.

and the cost of having any laundry was extremely high for traveler s mid journey with no other options

no power point above mini bar makes if difficult to use coffee machine

from the cruise terminal is excellent especially with early check in being available to

whistler and it was fantastic the hotel made the end of our trip perfect amazing location amazing bar loved the

the pool & spa looked great but filled with kids the couple of times i went to swim.

no laundry service and air conditioning was ineffective

most places like to save on cleaning and laundry as long as possible

main doors would be better if self opening/touch open as with heavy cases and kids a struggle!

very pet friendly, great patio, great location, good food, very comfortable

position, handy bar and restaurant attached with a fantastic happy-hour

a pity that the hotel did not have laundry facilities

could have done with self service laundry facilities.

laundry and dry cleaning service requires donating your organs as its so expensive

the laundry service was not available

no laundry only dry cleaning

it would have been great to have a laundry room too in the hotel.

a few times, wifi was not working despite being connected

too bad there's no room service from the restaurant downstairs.

small boutique style with great decor, personalised staff. bar attached friendly staff .

how close it was and had a bar near by

superb laundry service

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

kitchenette had no utensils or serving ware, no laundry facilities

location, gym

quite as fabulous as the photos but we had plenty of space and a room for us and a room for the kids

i find it a bit expensive for the hotel to do your laundry

a large gym and a squash court are available

it is and old hotel used to be the delta but very central. restaurant and bar were excellent.

girl providing cleaning and room service was pleasant and funny.

staff on reception were very helpful and organised for us to have early and late check out