ice, laundry, pool, fitness, iron ( which i needed) convenient location to stores and restaurants and to

changed rooms for me upon arrival to the lower floor so i didnt have to haul it up the stairs), laundry room

good location, great facilities; laundry was very cheap. extensive breakfast range.

small gym and laundry rooms came in useful

about a ten minute walk to the closest metro; convenient laundry room; breakfast was simple but good; within

there was no in room or shared laundry facilities. the toaster

breakfast is good

we stayed in the room with two queen size beds which had a nice kitchen and a big sized fridge

love the cleanliness, and that it has a full kitchen which makes it very convenient when you have kids :)) plus

pool was closed due to covid

my husband had his sock n underwear missing when he used the hotel laundry service n the hotel staff pretend

the buffett breakfast and pool made things so easy for travel with the whole family

very much enjoyed. kids lived.

wifi was indicated when i reserved my room

the wifi wasn t work all weekend long. that was not good.

guest laundry sucks

choice of the item in the breakfast no enough no enough washing / drying machine for self-support laundry

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the

good parking .good breakfast. good location.

never used the pool or gym, but all looked very good

late night arrivals disturbing sleep . expensive laundry ..

has kitchen and laundry facilities, free on street parking

access key pad free street parking freedom to come and go bathroom is renovated and has 3 washrooms and 2 showers

parking, spacious rooms, great people staying there

free parking, self check in, but camera around the place, quiet, and clean

not go to any of the restaurants with my kids

convenient and quiet, allowed pets

loved the casino in the same building

location, free parking, attached casino, free coffee

we ordered room service i did not think to order salt and pepper - apparently that has to be ordered

loud noise of some sort of machinery coming from inside the hotel - i suspect it was the laundry bur it kept

laundry in the hotel for customers to use if need.

free laundry heated pool

staff was friendly, also there is onsite free laundry that you can wash your staff yourself

laundry machine-old and doesn t work well plus there is only oneud83dude12tv channels are

location, laundry room, sport room

105 was noisy due to closeness to laundry rooms

laundry available on site. people are friendly.

other useful amenities included a fitness room and guest laundry

front desk helped with directions to the downtown, and on guest laundry usage

wifi was very slow this time, although it was fine last time i stayed a couple of weeks ago

no pool or breakfast.

room service was very off schedule

no overnight room service disposable cups

wifi didn't work and the room was very small for the price.

the bed was comfy, we got extra pillow. the laundry is very stiff

no laundry bag - i usually out my dirty clothes in

gym has old equipment that doesn t work well

one thing i was not happy about, we wanted to have a drink at the bar and we were told they weren t taking

the room service could have been better

gym plus laundry in the facility too

infrastructure is breaking with holes through the floor and walls, need coin changer in laundry room or receptions

they have a dry sauna and a fitness as well as laundry available to do yourself

maybe they share laundry facilities with a smoking friendly hotel

the cheap laundry facilities, sauna & location

laundry facilities there is no more

our room was ground level in the back of the building near the laundry room

the room was changed to a musty, foul, cobwebs room # 415 beside the laundry room around the back of the building

the linens all smelt like stagnant laundry that was left in the washer too

so i had to spend a night in a dark dirty room between two laundry room which i paid actually not free

location, parking, friendly staff.

pet friendly rooms on 3rd floor. should be 1st floor for easier outside access. no restaurants

and the breakfast was fine with choices from yogurt, cereal, pastries, toast, scrambled eggs, sausage, hash

pool facilities require consideration entrance details from bernatchy street would be helpful

parking was tight

very helpful with doing laundry

wifi wasn't strong enough

part of town) and the amenities provided (outside of breakfast, which was great, and free 'wifi' there wasn't

wifi in the bedroom was unavailable, when mentioned at reception they couldn't help

the staff was super friendly and was even able to accommodate an early check in

the breakfast was amazing and fresh cooked

i would like to stay at the hotel and be able to enter the casino through the elevator

gym, location, room view. concierge excellent.

few restaurants are in the casino area and my son 17 years could not go to eat in that area.

the dueling piano bar in the casino was fantastic!

wifi is slow and doesn t really extend to laundry room

it has a pool (in doors so loud), laundry, restaurant (kids eat free

laundry service they provide was slow and no one even knew how it worked

coffee not so much :) we very much appreciated the excellent service in all areas and having laundry facilities

in-house laundry for guests was useful for our travels

hotel hosts a casino or the casino hosts this hotel

the gym was pretty decent

there is no pool, and the jaccuzi doesn't feel quite hygienic

hotel was great the parking was not good i have a tesla and the ev charging station was poor at best

we were late with checkout as we had a concert the night before and ended up going to the casino after but they

sounded like laundry was going at night time. we could hear from our room. thin walls.

the bed in the room shook all night from the laundry room

my room seemed to be under or quite close to whatever the laundry facilities for the hotel are, and all i heard

and that the gym is closed on the weekends

our last minute reservation and were able to check us in way earlier and also let us get a late check out

self laundry facility

the hotel doesn t have a laundry service (maybe worth updating their description as it says laundry + dry

needed a laundry to walk next door to another hotel was a little hard

smells like dirty laundry

laundry was mixed up with another guest when we are calling sometimes none from the reception is

we did laundry while we were there on the 15th floor

as a family of 4 we loved that the laundry was free to use as often as we needed to as this took a lot of stress

our room was right beside the laundry drop and the elevator, so it could be quite loud at times.

very friendly staff, laundry available clean. close to everything

able to do laundry was a definite plus

laundry facilities very useful when travelling

breakfast. self serve laundry shuttle to airport microwave in room.

they had a guest laundry which was great

loved the restaurant and laundry facilities and the ease of check in and out

nice work out room and laundry facilities were convenient

location, guest laundry, comfy beds, cleanliness and the special chocolate treats each night

really useful guest laundry available free of charge which was great at that

everything and the laundry facilities were a good bonusgreat setup

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

staff should have alternative laundry rather then using guest laundry, especially when there is only 1 machine

they provided us for the parking meters of upgrade and wi-fi was so fast in our room for free

asking them about the time you want to come and they accept it we were family of two and a pet and be paid for

and small side of it is on the other street it is really huge we enjoy it we had free fast wifi too basketball

in vancouver goes to this majestic villa room was nice , cleaned , smelled well, we had shared kitchen with 3

best of the best we found at this price i cannot imagine how nice was the place with best fast wifi in our room

laundry is picked up in the morning, dropped off in the evening

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it

restaurant pool hottub and gym, big windows in our room

the hot tub and pool were lovely

my wife called for room service during breakfast time and she told them she is alone with two kids and she

location and cleanliness. laundry available.

enjoyed the quirky signs, having laundry and tea/coffee facilities in reception

the laundry needs attention.

no information in room describing motel features such as hot tub, laundry, tv channels and available vicinity

free airport shuttle, free coffee & muffins, coin laundry & kitchenette room

finally, the breakfast was not in the dining room and the laundry facilities were closed off, although on the

it would of been more convenient if they had somewhere to do laundry

no coin laundry service on property

i got to my floor dirty laundry was piled beside 2 separate rooms

there was no laundry room

would have been better if we didn't find laundry on the floor, if the tv worked, if we weren't given a stinky

shuttle bus ignored us at international pu lip zone twice so had to move to domestic pickup

i requested an early check in and the staff were able to arrange for me to get in 3 hrs before 4 p

clean and comfy. good wifi

sports bar on site, but kids weren't allowed in which was disappointing as they had some great food deals

easy to do laundry using the guest laundry in the hotel

i appreciated the self laundry available at a very reasonable rate

laundry facilities available for 1

great to have laundry available on every second floor

shower, great value for money, we chose this because of kitchenette and plenty of space and guest laundry

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

lovely friendly staff, great location, room with kitchen was perfect for our family of three.

room service was poor

we flew in early morning from overseas and the hotel attendant was very accommodating to do an early check in

early check in, clean

will say, as we did stay a bit longer there was no laundry facilities in house

my kids could feel the metal bars through the mattress

and it would be nice also to have like a play area for kids to make it more family oriented

poor wifi at the bar/breakfast area commun area is a bit small

woud have liked to have connected rooms for kids and parents rooms.

a laundry machine and dryer an atm machine

though booked a long time ago, were given room bottom floor next to laundry with old mattresses that felt like

wifi never connected for 3 days

excellent staff and housekeeping - great location, free parking, great restaurant .

also has a small gym and pool but we didn t use either due to lack of time

also, there is free coffee every morning and free laundry

caught up on washing in hotel s laundry room

guest self serve laundry a real bonus

great to have a laundry room too

some other great amenities included free on-site laundry (this is rare for a hotel

location, room size and facilities (kitchen/laundry), service

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

the electric fireplace was cool to see and use

no laundry facility

no more laundry services

the wifi needibg to relogin in each time ee return to the room caused us to use roaming data while we

free wifi

location. staff, breakfast (awesome!), beautiful rooms

even to include the channel listings (helpful for us foreigners) and to describe that there was a gym (where

nice breakfast - with good choices

clean, perfect location, comfortable, cosy, friendly helpful staff from the front desk to the bar to the

the room service was a little slow one day but the food was great once we got it

shower and location. also, fireplace in the room.

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service

they have a clothes line in the bathroom so it helps with drying laundry

and footsteps from neighboring rooms, and there was disturbing machine noise from the nearby laundry room during

lobby bar has great views and good menu for a bar location

the location was great, and they liked the gym and the pool

and the cost of having any laundry was extremely high for traveler s mid journey with no other options

only had drinks at the bar nice friendly efficient staff

with nice rose scent, nice bath robes were provided, hair dryer, good food at breakfast, nice gym, beautiful

nice common area on the third floor, gym, pool, hot tub, steam room, outdoor area

a roof top bar would have been nice. otherwise all good.

no laundry

traffic could be heard from the room should have laundry services

could've been a bit cleaner and no coin laundry or anything maybe one day they will get that

didn t sleep second night due to bar patrons outside/downstairs

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

laundry was ridiculously priced (eg $15 for a tshirt) to the point i had to send out my laundry

could have done with self service laundry facilities.

the laundry service was not available

laundry and dry cleaning service requires donating your organs as its so expensive

no laundry only dry cleaning

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

superb laundry service

kitchenette had no utensils or serving ware, no laundry facilities

the onsite gym with 25m swimming pool was exceptionally nice

very comfortable room with beautiful bathroom, fridge, bar sink, and nespresso machine

great location, lovely staff, organised early check in, comfortable room

the bar and restaurant area was great for a night bite and drink

room bar and restaurant are excellent. food is first class.

we didn t eat breakfast but use the sky bar for drinks - great vibe and we used the restaurant at street

we ordered a vegetarian breakfast through room service, but they delivered a meat dish instead and still charged

i find it a bit expensive for the hotel to do your laundry

am a rewards member so wasn t charged for wifi

the food and bar was pricey

wifi was quite weak and made it difficult with no cell phone access with being international guests

gym is a bit small.

great having a guest laundry facility

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

modern and clean good parking laundry and gym were good very good breakfast

love the daily breakfast, the gym and the available laundry machines

location , front desk staff. able yo early check in if room available. breakfast included

service is terrific, same day laundry service is excellent, concierge has great restaurant recommendations, they

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

for laundry service as there was a large red wine stain on my husbands sweater jacket, and they got it

beautiful hotel, lovely pool and great cocktails in the lounge.

is superb, the rooms are spacious and the facilities are excellent (spa, fitness centre, swimming pool)

the hotel also had a laundry which was really handy and a tim hortons across the

nice to have coffee/tea making facilities,iron and ironing board in room, and self serve laundry

absolutely fabulous to have access to a laundry

the laundry was right beside me which i badly needed being mid-trip and it was inexpensive and the soap

location great, clean floor in room, laundry facilities available, simple but good breakfast

it would have been great to have a laundry room too in the hotel.

the staff was very accommodating when i asked for an early check in

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste

bar attached to the hotel didn't open until 4pm which was a shame

all of the drains drained without pooling

also, i appreciated additional services like laundry: my coat was cleaned decently and very fast

laundry prices could be more affordable

no self serve laundry

i wish there were an onsite laundry facility for guests.

good location. pet friendly.

since we were still in the tourist mode we were not able to connect with the off site laundry

ear buds on floor - restaurant dinner was very overpriced with low food quality - no self service laundry

needed more towels no breakfast bed less than comfortable no laundry facility available in the

no laundry facilities.

no laundry or stove/sink

the bar saturday am who would prefer to redirect us to coffee shop (which we couldn't do due to pet) rather than

spa and exercise room were superb

), chris and adam (car service), brittany and frazier (room service) and balawant (house keeping)

the breakfast food i ordered in room service was delicious

if you don t have kids the pool and hot tub area wouldn t be relaxing

good location excellent laundry bottle of water

no guest laundry which is not helpful for overnight guests

guest coin laundry

i know it s something they would catch because i use to work in the laundry room at a hotel for the summer

and the spa was great also

the dining and bar were phenomenal with a classic vibe, nice layout and decor, excellent staff and menu

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

no pool :(

the gym equipment was quite limited, which was disappointing

both the bar and the dining room were comfortable facilities with helpful service and outstanding food

the wifi in meeting rooms were good but i had to re add the wifi in the room every day almost.

the double beds are too narrow for a couple to sleep in or for two small kids.

should be no kids under 18 after 7pm and pool left open till midnight for couples sadly closes too early and

bar fridge in room

room, staff and location was excellent! pool and hot tub were great for the family!

was not good access to laundry services, which i would expect from a location as urban as this one

carts filled with dirty laundry by elevators remained for several

in the room there are instructions on laundry service, bags and forms

has blockage wifi connection is unable no laundry service receptionist staff is not familiar with neighbourhood

price and location just a hotel to sleep has no pool or laundry

great location, very friendly staff, guest laundry services

watch was found in laundry, and the manager jumped my car and saved me $25 for a cab doing it

laundry in the basement was cold down there

gym was small but workable for a quick

the kitchen prepared our packed breakfast on our last day as we had to leave for the airport early in

easy, fairly priced laundry on site

nlocation value for money in an expensive city parking at a cost but convenient great laundry

room service was nice and very clean and staff were very nice! laundry service was also good.

they do have laundry facilities and vending machines on most floors.

very friendly and helpful staff. easy access and very clean with good guest laundry facilities.

no laundry service and air conditioning was ineffective

most places like to save on cleaning and laundry as long as possible

location. on site brewery. spa - jacuzzi

with pet ( dog ), was charged $25 for a pet fee that wasn't disclosed anywhere on the booking

my kids had to plug their noses to walk the hallway and one gagged the entire time

didn t receive room service, no laundry service, untidy

no laundry facilities for travellers

ordered room service and for $19, the fish and chips were more like fish and chip

i also feel that the gym should be 24 hours

was slightly inconvenient to get to the pool, and the process to get towels there was a bit daunting

we also used the laundry service which was incredibly efficient and loved that they left it hung up and wrapped

no laundry bag

if you d like to use the laundry facilities, make sure you have $2 coins available otherwise you can withdraw

good size room and bathroom. great bed. guest laundry.

laundry available for 2 cad only!

loved having a guest laundry on site too

centrally located. shopping malls nearby. laundry room available. grocery shop next door.

laundry facility was useful but a third of the machines were out of order

50% of the laundry machines were out of service.

contained and had good facilities etc laundry gym cafe restaurant

staff were wonderful and friendly, the exercise area is exceptional and the pool/sauna/hot tub were terrific

location, pool and gym were good. luke staff member was good. parking

i really liked booking a time slot for the swimming pool, as it wasn't crowded and at times it was had the pool

room service

happy had a bar & dining room

laundry expensive.

very friendly staff! laundry service 7 days a week.

laundry services - self serve would be great. laundry service provided was extremely expensive.

that there is no guest laundry

have live a self service laundry room

we were upgraded and were not charged for laundry

remove the charge for me however, for a business traveler it's important you have access to good laundry service

laundry service expensive (same price as buing new clothes), also parking service quite expensive,

was a bit patchy - don't restock things like laundry bags and need prompting

i also didn't like that there were no laundry facilities

i used the laundry facilities and they were also very nice

loved the hot tub and self service laundry

a small shop was available on site to purchase laundry powder or some items if needed

laundry room perfect

facilities were good - gym, pool and coin-operated laundry

as we are going to traveling to many destinations, this laundry facility was very helpful to keep our limited

is great, staff helpful and friendly, spotlessly clean and great facilities including pool and laundry

they have an initiative to cut down on laundry

the laundry was excellent too

there was more room service with clear instructions on how to order and also instructions on the laundry room

no idea how short the time line was for cleaning staff, no laundry support, no other facilities to

liked that the beds had been washed in low scent laundry soap so did not reek of scented products as many hotels

little things missing - laundry bag would be nice

laundry at hotel or downtown

told me to leave my laundry at the front desk by 8:00 am if i wanted the same day service

fairly small room. reception on different level to street access. small bar area.

amazing breakfast!

staff were extremely helpful, and we were able to use the spa facilities after checkout to freshen up for our

great bed, very clean great wifi clean bathroom

small pool and jacuzzi

also the laundry service was very

there was also a very unpleasant moldy / wet dirty laundry smell coming from the rubber anti-slip bathmat in

was a mix up with my laundry and the staff did all they could to rectify the situation

room service

also the availability of the spa/pool area for those of us running the full and half marathon to shower after

the complimentary breakfast was a great bonus, and the staff were always friendly and helpful

clean..great security .fitness centre

the suites were modern, clean, and spacious, and having a fully equipped kitchen made traveling with kids much

complimentary breakfast was convenient, but the variety was somewhat limited during our stay

breakfast was kind of limited

suggestion for the hotel is to have a coin-operated laundry within the premises, as the nearest is 10mins drive

no laundry facilities

had a pet with us - a small 7# dog - and after paying for our room, getting the key and taking our

very convenient location, nice staff, car parking and clean rooms

free parking and very accommodating staff

laundry service was fab and staff were very friendly and helpful

onsite laundry, great location - handy to restaurants and a great little supermarket opposite where we

lots of laundry

kitchen, grocery store across the street, friendly and helpful staff, fitness room, large laundry

there are laundry facilities in the building which is handy and you can purchase powder from the front desk

the bar on ground floor of hotel was also amazing with incredibly lovely staff and amazing drinks

i would also mention that there is no mention of the spa on the website and having to go back and forth with

from the welcome bottle of wine, interconnecting room with the kids room, the evening turn down with lightly

i thought the gym was way below standards.

spa service/menu really, just an on call massage option you can book in advance

laundry service was well priced & efficient

all staff were great. very friendly. very competent. really good room service. spotless room.

we were blown away with the food, spa/pool, night club, and location

wifi kept disconnecting and i would have to reconnect

virus outbreak and even though the restaurants had to close and the only food available was room service, the

laundry service is very expensive, no laundry on site, if you want laundry done, they outsource it

if there would have been a self serve guest laundry room, we would have made use of this facility absolutely

only negative was that there was no guest laundry, but i had not checked this out before booking, so my fault

i would like to have laundry facilities

linens had that fresh laundry smell

helpful guy saved me a lot of money when i needed to get my laundry done

one thing worth mentioning is the sound proof isn't the best which you can hear kids talking in the hallway,

and shower were a highlight along with the excellent service, free airport shuttle and outdoor pool

the outdoor swimming pool and hot tub. it was close to the night market. and casino.

some difficulty identifying shuttle for airport pickup. limited dining options after 10pm.

free laundry was amazing, room was huge,

their rooms/suites are wonderful, fully equipt kitchens and in suite laundry is the cherry on top

we were there for a week and needed a kitchen and laundry facilities and our room had both

- suites are well equipped - large fridge, dishwasher, stove, oven, microwave - they even include laundry

the room had everything we could need to cook, wash dishes, and do laundry