they have laundry room, definitely recommendable for tourists

restaurant food was average at best. pool was closed for season already.

wifi was very bad. can t get it from the room.

rooms were gross, out dated, wifi wouldn't work

i also appreciated the restaurant choices and lots of free parking at the hotel

laundry room always busy, the washing machine is not clean

there is very convenient for laundry

island very big and comfortable room it had the facilities we needed for our short stay - laundry &

swimming pool, hot tub, laundry facility and great breakfast

and facilities - laundry and pool/spa were great to help us prepare for our next

on site laundry

common area; best breakfast we ve had anywhere; kind and helpful staff; laundry machines for use

everything including free laundry

very comfortable, good value family suites, gym and free to use laundry

free guest laundry, an amazing fitness suite and a fabulous continental breakfast included

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

staff were really friendly. parking was close to the rooms so it was very convenient.

there was also plenty of parking if you have a car

we had good wifi, lots of clean towels, and very quiet

that froze and ruined approximately $100 worth of food we accidentally closed the door to the kitchen, which

we asked for another room after a short night, our room was against the laundry and the icecube-machine

laundry facilities, pool and good breakfast.

room was next to laundry room

the location of the laundry means washing after 10:00 pm can't be done

the swimming pool and hot tub were very relaxing

big mega private property we had a comfortable rest and peaceful stay fast wifi for free free parking great job

was easy to find very good beautiful garden that our pet could play there we paid extra fee for our pet they

a family we had great comfortable time with my children kitchen and tv room was assigned outside of our suite

so we were prepared and did not use our card rest was peaceful and super happy to find it for our kids and

in vancouver goes to this majestic villa room was nice , cleaned , smelled well, we had shared kitchen with 3

the rooms aren't sound proof. the laundry detergent smells too strong

offered extensive parking time and trips to and from vancouver airport

the parking is on the street, but the neighborhood appears safe and not busy

neighbourhood comfortable beds clean bathroom easy parking the breakfast selection was adequate

the parking situation was a bit crowded but free, so that's a +

room service only open until 10 pm on a friday night, parking had to pay for if the hotel owns the

wifi didn't work and the room was very small for the price.

they were also able to accommodate an early check in which was very helpful since restaurants and libraries

no spa facilities in the hotel - missed it!

no overnight room service disposable cups

laundry breakfast staff shuttle

laundry was very helpful

they had a guest laundry which was great

the window can be opened for fresh air, laundry room for guest and the gym is well-equipped

laundry facilities very useful when travelling

location and cleanliness. laundry available.

did have a microwave for guests but it's in the laundry room

no information in room describing motel features such as hot tub, laundry, tv channels and available vicinity

enjoyed the quirky signs, having laundry and tea/coffee facilities in reception

is it would be nice to have a microwave in the room however there is one available in the guest laundry room

has kitchen and laundry facilities, free on street parking

late night arrivals disturbing sleep . expensive laundry ..

a bit far from the centre, you first expect a hostel, but it's a normal flat with a kitchen and 4 rooms for

has kitchen and laundry facilities, free on street parking

cutleries in the kitchen were

would have been better if we didn't find laundry on the floor, if the tv worked, if we weren't given a stinky

i loved the pool and the room!

parking enforcement is good but the front desk should enter the required information

great bar and dining at night

there was no broom or dish cloth in thw kitchen/our room. not enough towels in the room.

the suites were modern, clean, and spacious, and having a fully equipped kitchen made traveling with kids much

breakfast was amazing

breakfast was kind of limited

complimentary breakfast was convenient, but the variety was somewhat limited during our stay

clean..great security .fitness centre

laundry room available for $1

facilities- laundry, spa & pool, fitness centre

walmart and food shops laundry facilities, pool and complimentary breakfast

staff, clean, self serve laundry, pool, jacuzzi, snack bar, next door to many asian restaurants and nearby

there was guest laundry available

good location, great facilities; laundry was very cheap. extensive breakfast range.

changed rooms for me upon arrival to the lower floor so i didnt have to haul it up the stairs), laundry room

small gym and laundry rooms came in useful

laundry room with everything available via vending machine

about a ten minute walk to the closest metro; convenient laundry room; breakfast was simple but good; within

it would of been more convenient if they had somewhere to do laundry

finally, the breakfast was not in the dining room and the laundry facilities were closed off, although on the

there was no laundry room

no coin laundry service on property

i got to my floor dirty laundry was piled beside 2 separate rooms

no airport shuttle, no slippers

the shuttle to take was the hilton shuttle and no one told

were no wifi login instructions provided (wifi name and password); instead, you had to sign up to a

the shuttle problem and the price was ridiculous

and amazing bathroom, convenient parking, great location, friendly and professional staff, nice gym and pool,

though booked a long time ago, were given room bottom floor next to laundry with old mattresses that felt like

a laundry machine and dryer an atm machine

location to airport was great free shuttle early checkin was allowed friendly service and staff pool and whirl

parking was a bit tight as the spots were small but not impossible with my ram 3500.

front desk didn t offer a late check out

free airport shuttle and close to airport. good sized family room. pool open in march!

it ws the most expensive hotel we have ever stayed with no room service

free airport shuttle and close to airport. good sized family room. pool open in march!

bar & dining on site

no mini bar provisions and shop in hotel did not even have popular soft drinks like coca cola

guest laundry sucks

choice of the item in the breakfast no enough no enough washing / drying machine for self-support laundry

outdoor heated pool on rooftop deck overlooking metro and busy street was cool

views of the city in the room, cleanness, provided gym, pool, breakfast & parking, transportation (skytrain),

was very central, staff was very efficient and helpful, hotel was very clean with swimming pool and gym

we tried to eat at the restaurant but it was booked, the pool was extremely noisy at 10pm with screaming kids

comfortable rooms. frequent airport shuttle. lots to do in area.

good size rooms. did the job. good night rest. had pool for kids.

room was ready early, very clean, shuttle service was great, staff was friendly and helpful except for my one

shuttle service and friendly staff

laundry facilities

there was no laundry facility on sites which would have been very helpfull

wish there was laundry available on site - but not a necessity.

9:30a, i could hear a steady noise from my room in the early morning while trying to sleep (maybe laundry

was tiny and old , very noisy , back to back with laundry room , near front desk

cleaned the room while we were out, and even folded our laundry

very poor, the information on the website was insufficient, our room was located near the hotel laundry, of

due to covid there was no continental breakfast but they packed a great little to go bag filled with all kinds

the complementary breakfast was a godsend traveling with 4 kids ahead of our early departure

chose this hotel because it offered free shuttle service from the airport and a hot breakfast

laundry is picked up in the morning, dropped off in the evening

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it

no amenities in the room, like no bar fridge? great for short stays but not so great for long.

pool was great, especially with kids

exceptional customer service amazing restaurant staff clean room lovely pool and hot tub

free shuttle service and parking close to shoping and airport modern appliances in suite ensuite laundry clean

free laundry- lovely lobby- good location

hot tub apartment with kitchen and laundry

it would have been nice to have laundry supplies available

i have little kids so having to go back and forth to a communal laundry room multiple times would have been a

my husband had his sock n underwear missing when he used the hotel laundry service n the hotel staff pretend

ev charger, excellent breakfast with eggs and sausages.

our room had poor wifi connection which staff were able to correct with a wifi booster

no time to use the pool etc as only there for 2 overnights

going restaurant and bar facility

love the daily breakfast, the gym and the available laundry machines

modern and clean good parking laundry and gym were good very good breakfast

great having a guest laundry facility

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

only 10 minute shuttle to yvr

there was no in room or shared laundry facilities. the toaster

pets should be on floor closer to ground so it s not so far or long if a wait to get them outside

breakfast was good

get into the room until close to 4:00 pm even though the front desk knew we were there and with 2 kids

the breakfast bar made our lives so much easier

weird smell in the room and all laundry, no exhaust fan in the bathroom dry staff

bathroom was not clean, smelt like sour laundry, and had black mold in bath tub

lack of laundry facilities

on my incoming overnight stay which would have been fabulous if you were a heavy sleeper but the laundry and

employees not only in & out every floor, i had to tolerate their garbage bags, pushing dirty laundry,etc

suggestion for the hotel is to have a coin-operated laundry within the premises, as the nearest is 10mins drive

no laundry facilities

loved this place ! clean. great employees and a lovely breakfast.

location from the airport, the taxi that you paid for after hours as i arrived after 11pm, the breakfast was

shuttle was easy and ran often the breakfast was nice with lots of variety the desk people very

helpful guy saved me a lot of money when i needed to get my laundry done

location, valet service, room, pool & pet service were great!

one thing worth mentioning is the sound proof isn't the best which you can hear kids talking in the hallway,

comfortable bed, salt water pool, new gym equipment

staffs were very nice and got the room ready by early check in time

the staff was wonderful and the pool was great

no bar fridge in room. nothing else. just perfect

wifi was sufficient for work zoom calls

the gym needs some upgrades especially the bikes.

great facilities, awesome rooms. comfortable. great pool and gym, nice restaurant.

didn t receive room service, no laundry service, untidy

no laundry facilities for travellers

pool nd hot tub plus it was open till midnight and the store was open till 1 am , our room had the

there s a great gym, a pool, starbucks coffee, and the staff are extremely helpful

bar services in casino

has blockage wifi connection is unable no laundry service receptionist staff is not familiar with neighbourhood

does not offer dry cleaning or laundry service

laundry service

carts filled with dirty laundry by elevators remained for several

i hope you could have a laundry room

laundry location to safeway

breakfast was in the basement with the electrical, mechanical, laundry rooms

is very small but they offer what we want, for example coin laundry room for wash and dry, microwave

went into the pool and got about 5 minutes of pool time before the instructor was back with new kids

we find that the beds are comfortable, the staff is friendly and the breakfast is very good

super friendly staff, comfortable bed convenient location, free parking

loved that they are pet friendly & offer a hot breakfast

along with some wifi issues but getting a canadian sim temporarily sn't difficult

and the breakfast was fine with choices from yogurt, cereal, pastries, toast, scrambled eggs, sausage, hash

we walked around the corner into a gym and saw that the outside pool was drained and filled partially at the

would like laundry facilities on site

there are no options in the hotel to do laundry, you would have to drive to a laundromat

was disappointed the gym was closed

noisy, drunk people and kids screaming could hear through walls, woke up

mini bar filled would have been nice but understand why it wasn t.

it came with a full kitchen and insuite laundry which was great

laundry faculties included in the suite and they supply soap

spacious with kids,good location, laundry.

in suite laundry

also had in room laundry facilities

looks a lot like a motel from the outside, but there is still a swimming pool and laundry room inside, which

so i had to spend a night in a dark dirty room between two laundry room which i paid actually not free

our room was ground level in the back of the building near the laundry room

the linens all smelt like stagnant laundry that was left in the washer too

the room was changed to a musty, foul, cobwebs room # 415 beside the laundry room around the back of the building

location, free parking, attached casino, free coffee

the casino attached to the hotel was a fun way to top the evening with games for all

pet-friendly hotel made it easy to check in with a service animal

no pool for the kids, they were disappointed

the on-site casino, everything seemed new, was very clean and well maintained

24 hours of services available including laundry on 2nd floor

one of many instances was when i was doing laundry and needed change to complete the drying process

we come down to see our kids and grandchildren several times a year

have breakfast - we had come for an event where breakfast was provided we really appreciated peter at the front

we ended up eating in the social tavern for dinner, because they let kids in before 9 pm, but not ideal

the bed was comfy, we got extra pillow. the laundry is very stiff

no laundry bag - i usually out my dirty clothes in

no or very limited veg / vegan food in the kitchen / restaurant below

gave me a free drink at the bar and made sure everything was perfect before handing the room key over to me

wifi is terrible because they use cheap low quality system (should upgrade to cisco instead)

room is above their laundry facility and we got woken up by the machines

also liked parking on site and laundry

site laundry

they front desk didn t provide coins to do laundry

nothing could have been better except a pool or gym. but this was great and i'll return

corridor was cluttered with room service trays and laundry bags that weren t cleared until hours after our

the pool and gym areas were clean

simple breakfast included would be much appreciated.

mini bar could have been a tad cheaper. ;)

old lady, two small kids, 9 bags, a day between flights

a kitchenette was handy for us with mini refrigerator, microwave and coffee maker

we really enjoy the breakfast and the kids like the pool

the pool was awesome, and the meal in the morning was exception

great hot breakfast and leisure pool

friendly staff, cleanliness of my room, free parking and complimentary breakfast

is no coin laundry facility available for the guests in the property's premises

the outdoor pool was dirty

cost for pet compared to other places

booked what i thought was a king bed room that was pet friendly

said this property was pet friendly

105 was noisy due to closeness to laundry rooms

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

front desk helped with directions to the downtown, and on guest laundry usage

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

laundry available on site. people are friendly.

the restaurant was open late because of the festivities and the room service breakfast in the morning really

no hot tub, and the pool was being used for swimming lessons

couldn't use restaurant, pool or jacuzzi due to virus.

do not eat breakfast...

spacious parking, good wifi

laundry machine-old and doesn t work well plus there is only oneud83dude12tv channels are

staff was friendly, also there is onsite free laundry that you can wash your staff yourself

guest laundry not operational

loud noise of some sort of machinery coming from inside the hotel - i suspect it was the laundry bur it kept

free laundry heated pool

like the area but hotel has no laundry or room service and they keep the exit door in locke all night kinda

spa was amazing. beds are so comfy. good food in all the restaurants

the use of the golf course.

kids were playing on the beach at 11pm. it disturbed our sleep.

complimentary bikes, pool, bon fire pits, golf course restaurant, room, pool, hot tub

they have a dry sauna and a fitness as well as laundry available to do yourself

gym plus laundry in the facility too

and convenient access to bus just outside front door for downtown vancouver guest laundry fresh fruit at

infrastructure is breaking with holes through the floor and walls, need coin changer in laundry room or receptions

maybe they share laundry facilities with a smoking friendly hotel

i was able to do laundry

laundry service they provide was slow and no one even knew how it worked

all but one of the washing machines in the laundry were out of order.

in-house laundry for guests was useful for our travels

wifi is slow and doesn t really extend to laundry room

staff did not respond to my request for fresh towels--i had to carry the towels to the central laundry and ask

wifi was useless, ac was terribly loud, interfering with sleep, room was very dark

convenient and lots of parking

wifi was very slow,if you are thinking to work along

pull right up to the door parking, quiet, comfortable, good comfortable places to sit & sleep

the gym was big enough for multiple guests and well equipped

to bc place stadium, clean comfortable room, delicious make it yours breakfast, courteous helpful staff

there was no table for dining ( room service breakfast daily ) and closet space for 2 suitcases was limited

i loved the roof top hot tub and the open windows at the gym. the best hotel in van

room was not ready until almost 6:00 pm. bar / dinning area very small for the size of hotel.

the price charged for the room and the hotel proposal and level, breakfast shouldn't be optional

breakfast room service is normally just fine but not in douglas

quibble is the the hotel bar is a public bar with a doorman & a dress code

hotel hosts a casino or the casino hosts this hotel

i didn t like that it was shared with a casino which i didn t understand that it was a shared building

no laundry service and air conditioning was ineffective

most places like to save on cleaning and laundry as long as possible

minor thing - room service was a bit confusing

sure if there are any rooms on lower floor but guests with pets should probably be located as near exit/lift as

outside was tiny, just okay, and there was no coffee or tea bar at the hotel

drier in the laundry room wasn't very efficient

cleanliness, service and breakfast

stove and you also provide some kitchen stuff for using.

very rude even with kids

the room was clean and had everything a guest might need (hair dryer, robes for pool, coffee, water, towels,

amazing customer service, room was comfortable and spacious, received rose upon check-in, and late check out

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out

help with luggage, location, fridge, getting taxis, bar and service

free bike rentals (biked stanley park) and gym were a plus

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we

we did laundry while we were there on the 15th floor

i also loved the coin system for managing dirty laundry easily and the water filter for filling fresh water

they had a great workout room, hot tub, and laundry room

our room was right beside the laundry drop and the elevator, so it could be quite loud at times.

modern decor, very spacious, choice of coffees/tea, complimentary laundry facilities

no laundry facilities and 1 front desk person who was less than helpful.

needed a laundry to walk next door to another hotel was a little hard

no laundry , but could go to next door hotel. and sauna facilities under repair.

laundry was mixed up with another guest when we are calling sometimes none from the reception is

smells like dirty laundry

the bed in the room shook all night from the laundry room

my room seemed to be under or quite close to whatever the laundry facilities for the hotel are, and all i heard

sounded like laundry was going at night time. we could hear from our room. thin walls.

location great. provided early check in. put our team on same floor.

since i was a solo traveller, they upgraded me to a king suite and granted me a late check out