eventually a lad appeared as he was dealing with laundry at the far end of the car park

lovely room , friendly staff , great breakfast loved the pool and jacuzzi

was great having the pool and spa pool to ourselves

the wifi was free and very good, we operated three things together with no issues,

the pool was a bit murky looking, but our kids loved swimming in it even though it was a bit green in colour

swimming pool and changing facilities were great the kids were able to use the pool

plenty of parking

were lovely especially the lady that brought me my room service and the lady at breakfast

breakfast than the breakfast is perfect, but otherwise just two types of bread and a selection of kids boxed

use of gym and pool

piles of laundry in the corridor

laundry facilities in room

that you have to pay for wifi as reception was not that great in the rooms for vodafone

in future location near bike hub (closed on sundays) and town park is fantastic for strolls or kids

breakfast was perfect, all options available

laundry service on the weekend which wouldn't of been a problem if it stated that

the pool and spa area was excellent too

everything was very pleasant and we had a one hour swimming session with kids

kids loved swimming pool

beautiful hotel bar and restaurant and lovely pool

woken before 7am laundry van

were in room 202 the only thing that was annoying was the laundry door banging every minute from about 6am

had to wait for room service as they were very busy

no room service when we got back in around 2am so had to wait for an uber take away to deliver

bar is modern and priced reasonably for hotel prices

bed, excellent location, breakfast, staff were all friendly and helpful even the laundry lady helped us

kids don t eat free at breakfast

the breakfasts and bar and restaurant meals and service were wonderful

fantastic rooms lovely swimming pool and gym great lovely lounge and restaurant staff

changing room for the pool is a tad small especially when there s seven kids and their parents getting changed

selling point for me turned out tobe the laundry room

room allocated, no heating second room, no hot water, beer cans amd dirty laundry in wardrobe, dirty sheet on

he was also very helpful when we used room service

the lounge bar has exceptional views and the staff are lovely

was quite noisy. room service was extremely slow.

there was no fire which is why we were told there was no laundry, but there was a problem with laundry delivery

i find this happens quite often when contract laundry companies are used by the hotel

golf if you like it with lovely views

spa facilities, used the pool and sauna

think the spa could do with making sure people booking are aware there may be childrens lessons going on

rooms were beautiful, bedding lovely, breakfast great. overall very very nice

he suspected that this was housekeeping staff, cleaning up in the bar and restaurant downstairs, whereas i

the breakfast was very good, plenty of choice.

in the area only down side is we couldn t get water for the room when we arrived back as the bar was closed

i didn't eat in the restaurant on the evening instead opting for room service - the food was excellent (i almost

it s a nice hotel the spa is a nice bonus

pool and the view having breakfast

the room the facilities the food the staff the pool. great for cosford!!

location/surroundings were spectacular. staff were friendly. room service menu was good.

had a fantasic time here all staff was friendly even the room service was really good

on the balcony of room smoking and there was dirty broom 4 black bags of rubbish and dirty laundry in

loved how big it was, and the restaurant and lounge and bar were really pretty, as well as the rooms

not use wifi, restaurant or walk nearby

we thought the room service meal was wonderful - vegetables beautifully cooked and the main dish excellently

wifi was a little hit and miss as was the tv signal but we weren't there for that so i really wast

parking is limited

free parking

very friendly staff. clean room. free parking. amazing breakfast.

the bar is well stocked and a good selection of draught beers and cider

spa bath was lovely to relax in at the end of the day

large breakfast in the conservatory, watching the pheasant on the lawn

excellent breakfast

the wifi wasn't great and dropped off several times.

sitting outside the orangery after a delicious breakfast looking over the fields and beautiful countryside made

the bar shut too early.

breakfast in bed was nice but for 150 a night i would've preferred it be included in the price

room service menu varied, would throughly recommend the tagliatelle carbonara

was no wifi for at least 24 hours of my stay and as i have a business that made it really hard for me

wifi was free to all guests

excellent breakfast

even the kids enjoyed the pancakes

the bar staff were fantastic, always on hand for any assistance

gym was small and did not have a pool etc as the other holiday inn hotels i ve stayed in.

i would loved sort of playground for kids outside or a pool table or something like that inside to entertain

great location great parking great breakfast

was no laundry facilities it stated on the website that there were was dissapointed

staff lounge bar wifi very clean

very good breakfast hotel very clean and staff friendly and very helpful

ely was great comfortable room was nice and clean bed was good lounge really nice and the breakfast and evening

good breakfast and even had gluten free toast

is always great, with an adequate selection to suit even fussy kids

pleasant staff. ev charger. free parking.

longer pet friendly

asked for late check out as i had to leave for training session and my wife wanted to stay in the room till 3

good free wifi and parking on site and they will allow you to leave the car onsite after you check out which

good value, i really like the kids bed is a proper comfortable bed, not a sofa bed.

t have a lift, lots of stairs very awkward to take luggage especially if your with the kids

was no number to call to order room service so had to go down to reception and order

the reception staff and all the staff we met were very friendly and helpful, in the mirrors bar grace was

that my brother who met us on friday at the hotel for a meal received a parking fine

bed felt small for a double, only a pub for dinner close by (or macca's), no laundry facilities

there were no laundry services or facilities, which i needed for my 4 night stay

it was quiet, close to amenities, great night sleep, big room. lovely staff, excellent breakfast

staff spacious parking nice location (close to m6) nice pub just in front of the hotel pet friendly clean

value for money; comfortable well designed room; delicious full breakfast; quiet despite proximity to m6; helpful

tasty food and haste free wifi

the hotel has ample parking with electric charging points available also

lots of parking and nice bar

i enjoyed dinner in the restaurant and breakfast in the morning; both were of good quality

ev charge point, the food and the exceptional service from all the staff

the kitchen was rather small but it worked

the bar gave us a good choice of traditional and popular beers like everything else at the bulls head

wifi was a bit naff but's that just one minor thing.

well located close to bridgnorth and good/ample parking

rooms are stylish and comfortable, wifi works great

excellent location, free parking, great food ud83dudc4c, room was lovely.

wifi signal wasn t great in the rooms, avocado on toast at breakfast seemed to be a guacamole

friendly staff, nice atmosphere, clean room, nice comfortable bed, nice gluten free breakfast

special mention for room service, room was always immaculately cleaned but things were left how i left them

and finally it said pet friendly but only after we booked a nonrefundable stay did it say there was a 15

good wifi

easy parking, breakfast included in price.quiet location not to far from shrewsbury.

large clean room and comfy bed good breakfast free late check out

nice relaxing area with tv and kids toys/books

the staff and location were brilliant and the breakfast outstanding

we found a laundry cupboard in the room with spare duvets in

road parking only, noisy road and trains

good tv reception and limited free wifi

great host, lovely and varied breakfast with plenty of vegetarian options

breakfast was fantastic

( laundry room or main reception

clean and kitchen and laundry

close to plenty of restaurants. laundry available for us

the corridors looked clean and i was surprised to see guest laundry and a gaming room available

hotel also has a gym and laundry / lounge but didnt use these

from the room i was staying in, i saw laundry (pillows and duvets) sitting on a stone floor like outside

breakfast was wonderful and cooked to perfection, ambience in the breakfast room was excellent

delicious breakfast and food in the evening

we had room 1 which has the kitchen extractor outside which meant there was some noise & smell of food with

needed a tea towel and a sponge/cloth in the kitchen to wipe after use

on day of leaving and coming down the many stairs, there were lots of laundry bags, cleaning materials and

for the location and size of the property, it would be useful to provide services like laundry

no room service and no way of contacting reception - had to ring the outside number on my mobile phone

little disappointed with the breakfast being a continental room service only but we assume that the current

said the top floor was unbearably hot didn t sleep a wink -no manager in all weekend just kids - they