stayed here for a wedding, so 3 nights 4 days and it would have been nice to have on-site laundry, and a pool

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

no restaurant or bar on onsite.

only one vertical bar at head of shower while shampoo, etc were at the back

when we arrive to our room they had left the dirty laundry in the room

nice staff and easy parking. clean and comfortable rooms

no food, no water, no blankets, no room service, no restaurant available to guests

the staff was fantastic; at the front desk, at the bar and restaurant- everyone i came in to contact with

the bar area / restaurant is still not open. it s always had a great bar and food are

con: no laundry facility for guests like me who stay longer than 1week

we were in town for a wedding and the hotel accommodated us by allowing us to use the bar and lobby after hours

pool was three blocks away from the hotel

communal areas disappointing business rather than tourist focus no pool

to family over the holiday weekend, room was very spacious and comfortable and the juniper has pet friendly

we had a small seating area outside our room near the pool to have morning coffee and the town is a short walk

nice amenities, pool and jacuzzi were a favorite, i enjoyed the bar and restaurant, and i loved the spa

love that it's pet friendly

fireplace in our room was broken

was charge a fee for the coffee bar that they did not have.

dryer and washer can be used for free, no coins needed plus laundry supplies were complimentary

the laundry machines

the breakfast in the morning was the best that i have had in the

excellent area of silicon valley! love the shops and parking. thanks!

free wifi rather slow. there s a premium paid offer if necessary.

laundry, ample complimentary breakfast, large rooms and a bathtub

wonderful front desk and housekeeping staff. great breakfast and complimentary laundry

slept well and got to do my laundry for free.

laundry room dryers didn't works

i also liked the fact i could do my laundry for free

i m assuming it s because the laundry area and garage is right below

were unable to download the app to pay for the laundry

laundry facilities were maintained with messes cleaned up at the end of the day

the bar was good

parking in garage limited when hotel is full, but street parking in front or across is available,

breakfast was excellent. staff very helpful.

the kitchen area is separate from the bedroom

tasty breakfast

allowed an early check in because they weren't busy

limited parking spots and the ac in our room didn t work

room, #101, was right next to the laundry room where the maids cleaned the linens

's office, and has a friendly staff, comfortable accommodations, safe parking facilities below the hotel, with

the parking is ok but the way going out is hard

easy parking, central location, clean and comfortable

parking is underground

and i think my second-floor room may have been near the laundry facilities because at one

it was the laundry room right below me

also pool table was really cool and lounge on 2nd floor

nice bar / breakfast area with good food

parking lots need some work the blacktop is uneven.

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in

clean, excellent location, nice amenities and breakfast

whole breakfast experience was super, especially the omelette's

i like the kitchen and the balcony

it is close to apple and the breakfast buffet is one of the best we've had in our many travels to silicon valley

that would have been nice but liked the morning coffee bar regardless

pool was warm and close to our room

was charged for a pet fee but no where in the check in sheet or in the rooms does it say you couldn t have

advised there would be no pool open due to construction before booking

they have a cafe style food and coffee bar in the lobby where you can purchase breakfast or starbucks coffee

wasn't staying longer, and was unable to do my laundry as it was full the whole time i was there

elevators were provided for rooms that were upstairs each floor had a laundry room facility which was locked

com or the motel staff at check-in that there is a $150 plus pet deposit

room, well lit, comfortable desk, excellent kitchen, excellent breakfast, complimentary apples and cookies,

loved having a kitchen, but the fridge was super noisy.

room 350 had some kind of gas smell. maybe coming from laundry?

laundry facilities (inexpensive) including selling the wash powder was unexpected and very welcome

the pool was lovely and warm, breakfast was excellent though light on healthy food

comfortable, nice modern room, free parking

i liked that the pool was nice and quiet

i only wished they had laundry facilities for guests

guest laundry services and the dry cleaning was too expensive

and then inquired about laundry and a workout facility neither of which this hotel offers

good wifi, heater/ac, and the alexa room automation was a nice touch

extra for a fireplace suite

it is set back a little off the road and was very quiet, clean, onsite laundry

it was helpful having a kitchen and laundry facilities

ability to have a kitchen, the room was very clean and the bed was comfortable

well, if i was using the pool, i would be disappointed. it s very small.

breakfast was good. pool was great for my 6 yr old. didn't use the kitchen but will next time.

definitely liked the on-site laundry room; it gave me access to do laundry at any time in an enclosed safe

disinfectant spray for the gym

liked that the hotel had a kitchen with a stove, dishes, silverware, etc

after i put my credit card in and signed a pet waiver did they inform me that the dog fee was $150, which was

the kitchen section, pots, breakfast .a lot of things!

breakfast over hyped on the hotel web site.

pool, free breakfast, clean room. we had a comfortable stay. recommend it.

comfort, location, cable, wifi, breakfast, pool

breakfast pancakes and fruit were good

the wifi great the room was very nice fridge microwave love tbe access to the creek

on site laundry facility was very useful

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

how easy it was to reserve a spot at the pool

wifi

nice pool area, nice clean room

our room was a cross the hall from the laundry room, so there was loud noise late and early.

facilities, including clean laundry room, and complementary snakes and drinks after 5pm

didn't like absolutely that there were no laundry facilities

plus, early check in was available

clean, very big rooms nice spa bath

they lost the my laundry for three days and i was still charged for it when they did find

missed picking up my laundry / cleaning my room on one day (and there was no dnd

someone on the roof top bar pulled the fire alarm and we all had to evacuate at 2am that was horrid i was in a

super clean, the staff is friendly, the rooms are nice, there is a hot tub, there is a gym, the mattress is

really good location and property itself is nice. gym was ok too.

the damp smell and it was near where the laundry was done

the property was great, only one missing item and that was a laundry bag for dirty clothes!

i was disappointed there was no laundry

free parking, good hotel gym, functional breakfast, clean and spacious room

the breakfast was a nice addition with several choices

was not firm, no afforfable/internal laundry, breakfast should give/rotate options, poor wifi into the

wasn't available, laundry wasn't available, staff was unfriendly seemed annoyed when

there is not a on site self service laundry room .

there's no guest laundry facilities

extera charge if you wanted change room before coming no laundry

no atm for coin operated laundry machine and they did not allow coins to be bought at the front desk with a

i never did use the gym, business center, or breakfast room

fairly new, comfortable beds, great gym, very clean, great staff

is nothing that i actually did not like, but i will mention that there is a pet-fee of $50 as something that

the most interaction i like about the hotel was breakfast, there is a loveable old lady named rosie or rose i

facilities were good incl laundry, ice and vending

they even have laundry on site, and vending machines if you want a late night snack

pool area was beautiful and clean

people, location. street view room, breakfast

breakfast was osm.......sam was excellent

they have laundry room so you just need to exchange for coins at the front desk

laundry machines are not enough

there is a laundry room for the exclusive use of guests: it has 2 washing machines ($2

pool was clean

rooms are spacious and in good condition

24-hour laundry location of elevator comfortable beds and pillows

i like the size of the room and the fact that there's laundry on site and fitness

there's a gym, laundry room and all the rooms are fully equipped and mostly suites

a room under/next to the laundry room so it was loud and shaky

facilities (gym, breakfast, guest laundry, easy parking), spotlessly clean, modern decor, good location, friendly

laundry on premise though advertised

laundry carts are next to the room i stayed you don't need an alarm as loud as they are you will

breakfast room with tv and board games, great housekeeping, helpful staff, and laundry room

laundry room is no longer there and i guess the descriptions need to change

laundry on premises

convenient guest laundry

bed was so comfy, slept like a baby, did my laundry and was impressed how much it was a $1

there is a laundry room and also an exercise room (did not use)

there is a pool, a laundry and a fitness center - plus-value for this price

plenty of washing machines for laundry have stayed in palo alto in the past but this was far more affordable

and layout of the room, amenities, laundry facilities, filtered water availability, front desk staff, comfortable

coin laundry machine is always occupied

modern, comfortable, clean, friendly stuff, gym and yoga room

they have a restaurant and bar that we have yet to try but i heard it s delicious

room service stopped at 10:30 pm although the page shared with details mentioned a later time

got room #126, is very closer to your laundry room and all night was annoying sounds from washer or dryer (motor

front desk did not have enough quarters for us to do laundry; they had to wait for the manager to arrive to

no laundry service

were in room 225 next to the laundry room

comfortable hotel with pool and gym situated in great place

do-it-yourself laundry available on site

gym, hot breakfast, cookies on arrival, coffee/tea/hot choc always available

very friendly staff, great breakfast selection

also parking was very easy and breakfast was excellent

should be a holiday inn sign somewhere near the entrance from the parking lot

i also found it very nice that they also offered laundry services for their guests

shower curtain let the water out and had puddle on the floor, didn't have laundry bags in the room

the guests laundry room wasn t clean.

laundry facilities

amenities- full and varied free breakfast, pool area, gym, laundry facilities, business stations

location is good. laundry is a bonus.

i was forced to listen to those noisy kids having fun in the pool until late night

was clean, the hotel was not too big, cozy and family friendly (lots of kids too)- which was what we were looking

a/c and wifi were terrible

not much selection for breakfast

good wi-fi, good and clean beds , breakfast is good

breakfast is much better than average

also, lots of free parking

like always holiday inn have a fresh renovated rooms and free parking

location with excellent parking

no laundry facilities or work out room

as if there was a laundry room next door

free parking, clean rooms and spacious

great breakfast and all

it was fun to sit out at the pool and have a free happy hour glass of wine

some rooms had a laundry line for hanging up wet clothes

no laundry room

no guest laundry

the free parking, breakfast included, clean, covid safe, comfortable beds.

parking is free a plus

alarm went off in the middle of the night because of some mishap with their laundry machine

nice staff, great hotel with breakfast included in the price, laundry room available, calm terrace, nearby to

breakfast laundry machines

housekeeping left pile of laundry in hall over night and other items.

sometimes the foods ran out and weren't replenished while still within the breakfast times

only downside was room was #100 and on the ground floor next to the laundry / housekeeping area, so in the

website had suggested there was laundry on site which wasn't the case, but there was a laundromat a short drive

the breakfast was very basic and also the serving area was cramped.

the rooms are pretty new and recently renovated. wifi worked decently.

close from san jose airport, free commute bus from the san jose airport, fruits were provided for breakfast,

the hotel is pet-friendly, but there's no good place to walk a dog

the lobby, the bar and my room are the best

i'd recommend a covered building parking and i'd say it's perfect!

they offer free parking, there is a coffee shop and restaurants right next to it, about 2min walk

wifi great

staff has to open the laundry room door for you bc the room key doesn't work

clean, comfort, lots of drawers for clothes, laundry room is complimentary, starbucks across the street,

staff is incredible and very helpful! love 24/7 coffee, love the free laundry.

strong wifi, spacious and clean rooms, friendly staff, free laundry

free coffee all day free laundry

absence of laundry facility makes a long stay of more than 5 days a bit difficult.

no laundry. no slippers.

no microwave no laundry mat on site

no laundry facility

fitness gym and lounge area were also closed

and $4 for a $1 bar of chocolate

lovely outdoor furniture around pool area

spacious quiet room. well maintained room and overall property. bar menu/food was awesome.

pool was so cool it was not usable and there was almost no shade to sit in

didn t try the pool. nice staff

kitchenette

room was clean, bed was comfortable, just an 8 minute drive to santana row, and the breakfast had very healthy

rooms were very comfortable and well equipped including kitchen utensils in our room

great breakfast

the staff, the pool area, & not to mention the room, it was exceptional

the rooms were qutie new and had a spacious kitchen

i did not use the breakfast service but the coffee was perfect

room was very nice, loved the kitchen and that there were so many things we could do in it

the studio suite with a king bed and mini kitchen had everything i needed for my stay

gym and breakfast although ran out of some products

hotel was a good surprise - clean, nice breakfast, felt safe nice fitness room, and had laundry perfect for

a room on the ground floor near the water cooler where i could fill my water bottle and near the laundry facilities

there is laundry facility

accommodations are modern and clean and the breakfast is a full one, not like the continental skimpy

located in heart of silicon valley with a lovely decor and great breakfast.

coin operated 24 hour laundry room and gym!

like the laundry room the environment seems so laid back for just the right age group that s here staying

it has a laundry room too (i think token-operated) if you need to wash your clothes

appreciated the laundry on site and a convenient location to hwy and google.

there s in-house laundry facility, a washing machine & a dryer

pool and basketball for the kids

pool looked nice, and buffet breakfast was great and had lots of selections

sometimes, you feel awkard to stand outside with family (kids)

property, large room with equipped kitchen, easy parking, perfect wifi

sometimes, you feel awkard to stand outside with family (kids)

the shuttle bus took us to where ever we wanted in the surrounding area

nice breakfast

very comfortable recliner chairs, heated bathroom and kitchette floors, huge tv, electric fireplace

the second morning i went out for breakfast

wifi stopped working once for a little while, so i had to make a call on my phone instead

there was laundry facilities on the floor along with filtered water available - nice touch

also nice laundry service, decent gym and a good breakfast that was reasonably priced

no room service and limited food at the restaurant. rooms were small.

the morning breakfast staff were very helpful as well

breakfast options weren’t good both the buffet and the cook to order food options were not good

this time we didn't use the kitchen but that is a plus

not enough kid friendly breakfast options

great kitchen setup in room and rolling table and setup/layout to make room feel biggger

it is clean, good breakfast

laundry macine would have been in the room....

staff really needs to monitor the noise level of the kids staying at the hotel while attending sports tournaments

the hotel also has a nice and well quipped gym

the only thing that caught me by surprise was that if i wanted to check in early they wanted to charge me $30

around outside i'm not sure if it was because it was the soccer game going on in the area but the bar in the

at each other, and using their tub (until at least 1:30am) was possibly the housekeeping doing laundry

the breakfast bar had plenty to

lobby was nice and gym was clean

was not made aware of the pet fee being $75 until checkout

hotel has no pool, mediocre to poor fitness room, and no room service

room service, breakfast or food available

also, the gym was very small

week of christmas and all of the restaurants and bars were closed inside of the hotel including room service

also gym was sufficient

i just wished you guys had room service but besides that it was great

room service was answering machine then they would return call in 10 minutes or so

due to covid-19 the bar and restaurant were closed also pool area and gym

they had a gym and pool that was open.

no room service

they had a gym and pool that was open.

weren t great, the staff closed the pool area early with no flexibility

no pool access because of covid

gym room was great

easy to find. the room was comfortable and beautiful. great gym. loved it

the gym was well equipped

the room phone didn't have numbers for reception, restaurant or laundry service

we had to take the service elevator and go through the laundry and kitchen

wifi has been regularly hit or miss for a year of -avg monthly trips for 2+ days

front desk could if explained everything the hotel had to offer. pool bar restaurant

breakfast and bar was reasonable and good. staff were all nice.

i would use the laundry, but i couldn t find it

no swimming pool

they look like apartment homes and my spouse and 4 kids all fit comfortably in one room

breakfast was delicious, loved it.

i also didnt like that the carpet was filthy as my kids who walked around barefooted were left with very dirty

has laundry on-site

dryer in the laundry room did not completely dry my clothes, so i had to hang them out manually to dry

nice and secure room, friendly and helpful staff, laundry for guests, awesome breakfast.

laundry facilities. no vending for washing even though a sign says there is.

the laundry machines are basic & economical

room service was quite good but expensive as expected

4) the gym was good, but could be improved

the pool was small and shallow and jammed with screaming kids which meant you couldn t actually swim but i

room service, bar and restaurant close too early, lots of road noise, pool was very small with very

they do have a great gym and wonderful out pool and spa area

very beautiful and clean. they have a little gym there too.

told the property is pet friendly then arriving to hear we only allow pets 40 lbs and under

pretty nice gym in the basement

very close to the convention center (2 minutes walk), rooms very well isolated, free wifi, free starbucks coffee

$12 for a well drink in the bar was very expensive

i told reception whi were going ro contact laundry and get back to me

room service was the worst food i ve ever experienced and cost over $100 and was inedible

room service only available at dinner

the gym is the best hotel gym i have ever seen

amazing hotel and beautiful pool. would definitely stay again!

location of my room, was given the poorest, un-wanted room near the stairs and laundry

friendly receptionist. parking in front of the room. possiblity to do laundry.

they do have laundry facilities, but are very reluctant into exchanging coins necessary to operate them

the laundry broken

location of our room was by the laundry room and where the cleaners started their day with their trolly

over charged me and said it was for laundry and a broken coffee machine and i didn't do any laundry there nor

precisely in the middle of downtown with nice bar and restaurant

decent room and right next to transportation. free water and wifi.

room service was the anti-roomservice

was very comfortable, however the wifi and cable was not so good

i didnt like my rooms all the way away from the main tower next to the laundry rooms

i can't believe i paid $400 for a room with a view of the hallway next to the laundry room where all the maid

if you need urgently, there is the laundry, just 15-20 min

beautiful room, great room service, awesome staff!

there was a room service tray left in the hall for over 24

no laundry in the hotel, and also under the airplane route of sjc, for me a little noise

parking felt a little cramped towards the front but they did have additional parking on the back

not enough parking and the vending machine was broken.

only concern was the wifi

breakfast is good

it was very loud from the staff having friends visiting and the laundry service ruined my nursing

good coffee machine inside your room, and they also provide laundry machine with coin and you can buy the

breakfast laundry does not accept credit card

remodeled rain shower, nice lush towels,great location neat many shops and restaurants, had a laundry machine,

breakfast can be improved

no online payment laundry machine.

close to the airport. 24hr reception. friendly staff. laundry service.

cleaned room, nice with the laundry room

something that we came across (for future travel), was the in-house guest laundry room, which would come in

i could not find laundry room

the wifi was strong and reliable, which was a huge plus

the water temp (pool) is too low and its very cold

the pool ans outdoor area looked pretty good to though i didn't use it

bar didn t serve food at noon had to wait until

good restaurant/ bar reasonably priced food that was tasty

there was a laundry room and fitness center

in the laundry room is a big sign saying that change is available at the lobby

your large variety of breakfast food. something for everyone. the pool. exercise room. laundry

out of order: gym, restroom in lobby, guest laundry, ice machine

i could do my laundry, breakfast was wonderful, very clean.

location for flight out of santa clara the following day , great facilities and gym was fantastic , room very

my room was right by the pool

the spa closes too early.

the gym was very clean and full of options

prices at the bar were really high and there is no vending machines that i saw for beverages