64 dollars for a couple items of laundry

beautiful rooms and pool area

buffet breakfast did not have hot selections

the only downside of a world so big... the wifi doesn t reach most of the villas.

wifi was down and/or spotty during our stay

the staff was cordial and did our laundry

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

the breakfast was great and the grounds were so lovely

being there is like a spa experience, you leave feeling absolutely refreshed

good wifi speed for streaming

room close to pool and laundry services - don t book 433 if you want a peaceful stay

got there late at night and the 2 additional beds for my kids were not ready

plenty of activities for kids

only one restaurant on site open. all pools and restaurants not open. only one small pool open.

river stone fireplaces, waterfalls with all live plants in the bathroom, balconies with hot tubs, etc

we wanted to do some laundry but they made it so complicated that we didn't do it

lovely relaxing pool & jacuzzi

they were very accommodating to our early check in

best breakfast of all the places we stayed in

we spent the afternoon enjoying the pool and hot tub, and had another lovely meal

we needed to do laundry, and were offered the properties laundry facilities without charge

the free to use laundry room was great

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

we also like the cute small pool

the staff were so friendly and accommodating, the room was clean and beautiful, the breakfast was unreal; fresh

bar has an indoor playground for kids, which we had never seen before

the plates were dirty, we couldnt even use the kitchen because was dirty too

the pool was extremely cold. not enjoyable

some upkeep no or poor wifi property was much better when we stayed in 2019

slices are not safe for kids

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

they even did my laundry for a small fee and what a fine job mellissa did with it

nice place to spend the night prior to flying, nice staff, you can do 4kg of laundry for 10usd on site (wash

laundry service was also great and quick

our whole laundry was washed and dried for 5000 colones

the room was perfect, the kitchen useful, we loved spending time in garden watching geckoes and petting their

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

breakfast was delicious and beautiful, plant filled area

just wish we could have stayed to enjoy the breakfast

we also enjoyed the free breakfast

warm water comfortable beds very delicious breakfast fast wifi

location, such lovely ladies they are so kind and happy to help, breakfast was excellent we were full up every

bed comfortable and clean room, breakfast in the morning with sweets, toast and marmelade

breakfast sandwich was very good

great breakfast, beds were fairly comfortable

the wifi was good

laundry came back folded and

laundry facilities which was main reason we chose this hotel, however upon arrival, this turned out

very nice rooms, clean, friendly, accommodating staff, shuttle to airport was perfect.

kids liked the pool, it is cold but after they finally got in, they were fine

room is small but shower is hot and wifi is really good, good enough to stream

a breakfast package would be a kind idea to be provided, especially when kids are also guests

setting with lovely pool soft bird sounds and beautiful spot to sit and enjoy breakfast, staff very friendly

excellent breakfast

amazing place. clean, relaxing, beautiful garden and pool. very nice lady hosting us.

private parking behind the gates possible

parking is a bit of challenge.

was a storm electricity went out for a while the ac didn't work so they offered us some fans and wifi and cable

there was secure parking in the courtyard behind a locked gate for our rental car

they only serve breakfast, but many nearby restaurants

very limited secure parking

close to airport pool bar check out time

great airport hotel. swimming pool great but as it is east facing so in the shade after 12 noon

waited for an hour for the shuttle

we appreciated the convenience of the hotel shuttle to the airport

breakfast airport transfer gym

the food was amazing, the bed and room was lovely and they even had free laundry, which was so amazing as the

laundry machines were free and in excellent condition

the self-service laundry located upstairs was extremely noisy throughout the night, including at approximately

laundry facilities were out of order

free laundry was a real bonus as we were halfway through a 6 week trip

front desk, breakfast wonderful, free laundry, nice clean pool area, so helpful, housekeeping

free shuttle, nice linen, friendly staff, free laundry and coffee. what more can one need :)

they have washer and dryers for free laundry services as well, which is nice after a long week in the humid

expected the laundry room to be more than just 1 washer and dryer but it got the job done.

great facilities, laundry, pool, gym etc

friendly staff who did my laundry for free !

there's free wifi in the airport so you just text them once you have your baggage and they turn up 10 minutes

good location, comfortable beds, tasty breakfast, excellent service with airport shuttle

close to airport, lovely owners, great breakfast!

wifi not so stable

pet friendly, accommodations were very nice - loved the pool and backyard tropical area, staff was

parking was too tight

the traditional, tico breakfast was served in a cozy room and served to order

the breakfast is nice to have too and a small bar for drinks is available

this place has a lovely pool out the back which is great after a long flight

quiet, guest laundry, helpful staff

laundry room

i appreciated the on-site guest laundry facilities available

was good and we were able to do laundry at the hotel

quiet, very comfortable, & a very good breakfast, self service guest laundry

i also appreciated they had laundry on-site, a printer, and fast wifi

second day not helpful with how to use laundry machines or

great location, nice pool, complimentary breakfast, laundry room, nice beds

ability to do your own laundry

it was great that you could do laundry

could used a laundry room for hotel guests

location to airport, shuttle, laundry, good food, clean place, great helpful staff

the room i got is next to the laundry room, so there was some noise.

much parfums and smells of chemicals please use fragrance free products to clean and do laundry

the bar didn't open up until 6 p.m.

our last evening for dinner and in the morning for breakfast the waiter was very bad

good breakfast included

their web site touts four bars but actually only has one working bar and

lovely pool

staff - brilliant pool - fantastic breakfast - lovely rooms - a bit dated, but nice anyway

laundry service, reasonably clean rooms

free airport shuttle

free parking

friendly staff, comfortable room and secure parking

the pool was fun for kids to splash around in, and the gardens were a lovely bit of privacy and nature in the

pool was amazing.

although we didn t use the facilities, there is a golf range and a nice pool

nice gym and pool.

the view over the golf course with the mountains and palm trees as backdrop is breathtaking and the birdsong

food and service in the hacienda kitchen restaurant was expensive and unfortunately not very good at all

that said, i prefer their open-air property over those that are just buildings/ parking lots

gem close to the airport with beautiful grounds and nice pool

the restaurant at the hotel exceeded our expectations, offering delicious dinner and breakfast options with

breakfast was also good as was the kids menu we got for our kids (chicken and fries)

clear, clean swimming pool i enjoyed while wearing a thermal swimming top on jan

improve breakfast options

hotel is brand new, beautiful amenities, restaurant, and the gym is on point for a short term stay

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

great gym, pool and even kinder staff going above and beyond every

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

they said they were having a big problem with their laundry

laundry service is beyond overpriced

no laundry service

they're laundry was

housekeeping was lax. laundry services could be improved.

they also provided us shuttle to airport

friendly staff, comfortable, the shuttle driver to the airport katy, i think, was incredibly nice and awesome

there's lots of free parking with a pleasant security guard on site

love how clean and neat the hotel is, breakfast was great and i love that the hotel met all the covid-19 safety

the wifi was a bit dodgy but other than that it was great!

the pool closed early

some ants around the kitchen

property; microwave, refrigerator, and stocked coffee maker in room; good wifi; helpful & friendly staff; decent

there is a full common kitchen, detached from the units

clean, wifi was perfect, and has kitchen and hot water.

de golf is a great place to stay always and it worked ideally as a gathering spot for our group of six

tv,wifi,room cleaning, golf field around, a lot of things really makes you so happy in staying there

great breakfast (a bit pricey at $10 per person, but kids eat free)

safe parking inside fence

great breakfast (a bit pricey at $10 per person, but kids eat free)

appreciated the early check-in and free laundry.

there was a queue for laundry in the evening as they have only 2 +2 machines

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

the gym is very good equipped and it has a free shuttle to the airport every hour.

i expected more from the breakfast, omelette station etc

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

laundry facilities on the property

closeness to the airport with free shuttle and free parking, excellent breakfast, good gym

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

near restaurants and laundry facility

a laundry on site

don t like the perfume cleaning products or laundry soap

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

kids loved the jungle location.

the restaurant and bar was super amazing

there was free parking available and the hotel is about 15-20 minutes drive from the airport, so perfect for

i really liked the onsite restaurant and the local breakfast with amazing fruit that was included in the meal

the location, breakfast, free laundry, rooms, pool, servers were amazing

half of the machines in laundry room was broken

was a free laundry room with comfortable bedding and a shopping centre across the road

i enjoyed using the laundry facilities after travelling across costa rica

super comfortable, great breakfast, free laundry if you do it yourself (and a paid one available too), lovely

great breakfast, laundry on site.

the cake it was extremely dry so be cautious when you re buying desserts from the main lobby bar just make

we had a late flight and they offered us a late check out

parking

pool and fitness facility were wonderful

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

breakfast was very good

a basic breakfast is included

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also

parking garage and lots were all completely full when we arrived so had to park in a weird way

the wifi was excellent, the breakfast was excellent, the pool and gym are wonderful

the roof pool wasn't exactly like on the photos but still good.

great view at the pool

close to the airport, close to a big shopping mall and they have great casino in the

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

shower in our room was cold, and the laundry was extremely expensive

the location, bed s comfortable & best breakfast buffet ever.

room service

breakfast was great

coffe inside the room, breakfast, silence, parking in front, internet wifi, dinner by cheff

the so called kitchen had nearly nothing besides a microwa and a refridgerator

pool had no lights at night

shower took a long time to run warm water no english tv film channels pool very small

room has everything you need,super comfortable bed,and nice grounds with cute pool

there is a covered parking structure

the hot pool was amazing for the kids

we had a suite that included a small kitchen area, which was great, but they did not clean the dishes or provide

but everyone else is super nice, the waitress, the room service the breakfast staff

parking, free wifi (also for non honor members), jacuzzi - san jose wasn't nearly as warm as the pacific coast

the room service caprese salad was not good hot water was temperamental.

was no water available in the foyer or restaurant unless you asked the bar staff

breakfast was excellent

modern, nice breakfast and good facilities.

floor a little dirty , mostly in the corners all the tables in the bar / restaurant were full of water marks

laundry system was good

gym had broken equipment

i had to ask for the room service chicken soup and coke to be credited off my bill (which they immediately did

a bit noisy at night due to the bar beside the pool

it is possible to run outside and there is a gym as

every area that i visited was spotless: our rooms, the salon, patio, walkways, and pool area

the breakfast included in our stay was delicious with fresh fruit, juice, coffee and a traditional

costa rican breakfast freshly prepared and lovely

the breakfast was really good and the hot tub and poll where warm and confortable

pool and hot tub were the perfect place to relax before our flight back to the uk

nice to have the use of laundry facilities

towels and face towels for bathroom needed, as well, kitchen cloth towels for drying dishes

kitchen area and apartment-type setup

noise emanating from bathroom pipes and wifi could only be reached standing in front of the door, and no where

parking in back easy to access and secure

was wake up at 730am by hotel staff for ark about laundry service and at 830am for control in room

only thing which could have been helpful, was a self service laundry area, as the prices for the hotel laundry

coin-operated laundry would be nice

room was on the fifth floor right next to the gym and the pool which was absolutely perfect for me

gym is bad

the breakfast was adequate but more than made up for by the astonishingly lovely gardens

the breakfast not very interest.

breakfast was exceptional, the garden is amazing

we also had lunch in the bar and dinner in the restaurant and the food was great both times

friendly, excellent breakfast and beautiful gardens where our son and now daughter-in-law got married a few

wifi router was not working and i could not connect to internet from my room

no mini bar as advertised, some of the main ceiling lights didn t work and it is located far from

we had to figure out how to unlock the main entrance door and then get the parking lot gate to work so we could

the spa treatments are available but there is not a practitioner on site so has to be prearranged

details! mini bar in the room and didn't like to hear dogs bark

the windowless room was spacious as mentioned, it was also loud due to its proximity to the hotel laundry and

wifi was touch and go

it was nice to have breakfast on the property so that we ddin't have to travel for food

that being said, they have secured parking behind locked gate for 4 cars and 4 more spaces with cameras just

no a/c or tv in the room plus it was next to the kitchen.

advertised laundry and didn't have it

so, i asked if i could have access to their laundry room to get the stains out

room backed up to the laundry, so when they were doing laundry we did not have adequate hot water to shower

comfortable, good coffee, safe parking, friendly staff

breakfast is decent and fresh

wish we would have known ahead of time that laundry facilities were available at no charge, some of us had our

free use of laundry facilities

free laundry

excellent service and breakfast and free laundry room

- restaurants, mall the staff is amazing - very helping, kind and with good vibes there is a laundry room in

the free laundry facilities were useful than expected

we ordered room service serval times during our stay because the restaurant food was really good

no storage space and no room service

the gym. could be better

nice gym, spaciois rooms with special decorations for our stay, friendly staff, secure parking