very clean. very comfortable. good parking areas.

great gym facilities

very nice small, convenient if you have a car as there is a large safe parking lot and easy access to the

the morning breakfast

spacious room well equipped with a mini kitchen, desk and sofa

jacuzzi was great but would be perfect if there was a pool buffet breakfast instead of ala carte

gym wasn t the best

the restuarant and bar are beautiful and the food was excellent

there were a couple of very nice restaurants in the locality (la muny restaurante and bar and restaurante machu

free mini bar soft drinks and snacks

we had some bruschettas for dinner at the hotel bar and they were delicious

wifi wasnt really good

lots of space in a room, good private parking for a car. helpful staff.

parking place

convenient location with parking, restaurant, and breakfast included

wifi ants all over the walls in the room ac not working and very noisy very old towels see through

wifi was slow

breakfast ok

the breakfast was good and the location was close to city center

breakfast is also a treat

big room, gym, laundry

excellent restaurants, nice rooms, free secured parking lot and abundant amenities including casino and gym

nice large room and clean bathroom. pool was fine, gym was good and the bar area ok

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

professional staff, cleanness, breakfast is good, gym, location

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

staff was very friendly, the room was clean and enjoyed having self laundry

included breakfast was actually a real breakfast

wifi connection must be improved.

water in the swimming pool was very cold, but i find it normal in this season. :)

should have an american breakfast on the menu because a lot of canadians and america's visit there

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

breakfast costed extra money

everything else on the breakfast bar was off limits

were clean and comfortable beds, our room had a nice view, breakfast were super

of the staff didn't speak english, the pictures did not match what i saw from online , pool was not on site,

gym needs new equipment

i wish there was an area to hang out outside the room other than the bar area

the gym is good for the hotel also

laundry service is way too expensive compared to other hotels (but you can use the washing machines

needed king size bed, laundry to expensive

thought the listing said there was a washer in the unit, but i may be wrong (i needed to do some laundry)

clean, comfortable, quiet rooms. excellent breakfast and friendly helpful staff. guest laundry.

the laundry room equipment could be updated with more efficient equipment, but this is just me being

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

nor the other services (breakfast / restaurant room service etc

wifi worked well in my room and there were food options nearby

clean rooms - friendly staff - centrally located - free wifi and cable - great hot water

wifi was very good

and angie, the desk people, also cook breakfast and clean and do laundry too

plus we could do our laundry (with an extra charge)

quick laundry service

was very clean, the room was spacious and nice, beds comfy, warm water in the bathroom, shared kitchen was

super friendly staff, comfortable bed and fully equipped available kitchen.

the cleaning staff washed my personal laundry for a reasonable price

the laundry service has a pay by number of piece of clothing price.

used the laundry service which was very fast

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

later the restaurant and bar are open and the chef is amazing

they charged an exorbitant amount for laundry service

was well priced and had included breakfast as well as a gym and a pool, only spent one night there prior to our

good place to end/start a trip around the country with private parking

at that price i would include wifi. i won't be going ack justvfor that reason.

the pool was heated and the gym was small but has everything for a great workout

great facilities - pool, gym and sauna

room service was overpriced and undercooked

could literally watch games and concerts free from 18th floor bar and restaurant balconies

pool and hot tub were well maintained

small bar and room fridge empty

laundry is extremely expensive, room service has good and bad moments.

laundry in each villa

think your laundry price over !

close to airport all in all very nice hotel for 1 night (but dont use services (laundry) restaurant (drinks),

in to my room early and although i only stayed for 1 night they did their best and had all my laundry back to

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

clean and nice rooms with good standard. the room service was great!

gym and pool were also nice

good room service in a nice room. outside pool area is a good place to relax

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

parking on a nearby parking lot, 5k (colones) for a night, this is not informed thought booking, gym facilites

the staff were excellent. the breakfast superb.

breakfast was excellent as were dinner selections

the room was ok and managed to accommodate all five of us (3 young kids)

breakfast staff were mostly standing around the kitchen chatting and obviously couldnt wait for their shift to

breakfast cooked to order off menu

excellent choices for breakfast, and all were tasty and plentiful

wires going through the door (in the common area just outside our room) and the window (in our kitchen, although

the morning breakfast at the hotel was delightful

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

it has hot shower and good wifi

breakfast was alright, you can sit on the balcony while enjoying your coffee

breakfast that was included was only toast and fruit

super friendly staff, great location, typical costa-rican breakfast! muchas gracias!

charges for room service and laundry

got charged $22 for a laundry bag

room service non one answered after 10 times it was a battle to order and then we it came, it was

however, the wifi at this hotel is abysmal

the breakfast and room service was excellent!

there was a laundry facility available which was very appreciated ($1

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

the location and free access to golds gym

access to the golds gym across the way was huge benefit for me

pool and hot tub

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

the delicious pineapple and papaya with breakfast

breakfast was very nice in a pleasant restaurant near the pool

only wish pool had been open before 8 am.

elevator is a bit small and cramped. and included breakfast was just ok.

staff were an hour late with the laundry service and we were concerned about missing our bus

parking was good but garage is locked and it took a while to get the door open so we could pull off

hot tub waterslide to the pool was awesome

all with fresh fruit plate, coffee, juice, sweet bread wifi cool community lounge spaces, covered but

a gym with old equipment but should be suitable

drop off laundry-and you get it done by the end of that day

the room service food was really good also

excellent breakfast. excellent location. downtown close to everything. polite friendly staff.

clean modern, great staff, casino on property and restaurant and bar. good value.

wifi signal strong throughout the property

bed and breakfast was good

breakfast decent but not like a 5 star property

the breakfast was amazing (gallo pinto was exceptionally delicious)

the pool, lobby and restaurant were really nice

like the attention of each employee, the breakfast was pretty good, the wifi was perfect and the location for

laundry prices were ridiculous (5 dollars per t-shirt)

laundry lady banging on everyone's door early in the morning

services of the hotel are extremely expensive (taxi, room service, laundry)

we also wished that the pool/hot tub was open later than 8, and room service went past 10

the gym is very good, breakfast is great. the staff is very helpful.

this was a nuisance expensive laundry

a casino opposite which can get noisy especially with queues of car traffic overnight

be a little noisy in the evening (but the bar closes at 10 pm so no real problem)

wifi a bit patchy when raining shower head was unpredictable and goes in every direction and gets

there is a loud, bright casino across the street

she told me i could have my laundry done on sunday

the gymn is very basic, but better than nothing

chatty and respectful owner, late check out at

there is no gymn (wrong

the underground parking kept my rental motorcycle safely out of view

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

with good beds and linens central location in san jose near sights, restaurants, and shops strong wifi connection

, the hotel room, complete with a large, varied breakfast and free wifi, is a bargain

parking a little challenging but they accommodated me well.

room with a huge spa bath and shower

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry service.

the laundry or the cast of stomp was in the room above mine

wifi signal was weak :(

(stray pen mark says they weren't changed) the towels smelled like they were used for someones pet

laundry delayed at reception without explanation about requiring payment prior

laundry on second floor

also, i like the laundry facilities

laundry machine very helpful

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

breakfast ok

pool bar not open!

avenida central and good places to eat, clean and good sized rooms, friendly staff, complimentary breakfast

also, probably due to the constructuin, the pool was too dirty to let our kids play in it

i brought my tablet (rooms have wifi), so i was able to watch amazon and netflix

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

pool, but my room was nice size, large bathroom, lots of windows with good view

room was by bar but they close up by midnight breakfast

i love the fact that there s a bar and kitchen with sports on every tv right in the hotel

i love the fact that there s a bar and kitchen with sports on every tv right in the hotel

i was grateful to have laundry service

wifi connection barely reached my room

the breakfast included was also amazing, fruit plate with pineapple, papaya and banana, and then

strong wifi and free coffee in my room, i was set

nice outside bar area to the front too

i like that the bar is downstairs

is close to nearby eateries, bars, and walking distance to downtown

great bar and breakfast

the shuttle is not included, breakfast is not included the room was shabby compared to the picture advertisement

the wifi didn't reach my room, but it was fine in the lounge area outside my room

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

hot water for tea and coffee in a central spot. info about laundry services.

laundry could be arranged via reception

breakfast was varied and delicious, the staff was helpful and friendly, the architecture of the

early check in, clean, great value for money

welcome us after a long day of travel with bottles of water and assistance to our rooms, did our laundry for a

they did my laundry for free and did not give me any hard time when i had to cancel the last night

they also washed, dried, and folded our laundry in 2 hours for $10

the laundry service was perfect

laundry service ($8 per load) was efficient

nice location. free parking. nice staff. free coffee in the morning.

the staff was helpful and super friendly; also, free parking for our rental car

parking place for free

wifi came and went in strength

wifi does't reach to all the rooms

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

breakfast in an open air patio surrounded by plants and birds was very pleasant

breakfast was late. 8-10am

the is no room service, and the restaurant is not opened late.

breakfast great- staff were very helpful

breakfast was great, location was convenient to walk to historical centre and train station

breakfast - although i only ordered fruit (you have to book the night before), it was very poor -

good wifi, the female behind the counter was nice. comfy bed.

the staff were helpful and kind. the included breakfast was a great way to start my day.

everything was great. comfortable, home-style hotel. good breakfast. kind staff.

breakfast was basic

parking space

hotel and room, with friendly staff, a great restaurant, and a gym with a view

clean, new, well maintained hotel, fast wifi, good restaurant, private parking lot.

were spacious and clean, nice to have access to a gym and breakfast was also great

comfortable room, good breakfast, nice lobby, free parking, and staff who were super-helpful above and beyond

they did a lot to help with meals we ordered in, arranging tours, getting laundry done, etc

need to limit use of the laundry facilities after 8pm

wifi, poor reception in the room.

parking can be a little tight, but i was honestly just so thankful to have something secure (and

tight parking on the property although we were always able to park when we needed to.

the bed was comfortable and pool, jacuzzi and cantena were added perks that we used and loved

there is a convenience store around the corner for groceries and walmart is 7 min away also, the pool is nice

nice pool.

the all-day coffee machine, jacuzzi and pool and sauna are a big plus

breakfast was bountiful.... located near la paz park, great for kids

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

thank goodness they had mini bar snacks in the room

are dated and you have to have staff open the mini bar with a key which was inconvenient as we arrived late and

secure parking, good breakfast, comfortable room

it also has a safe parking

breakfast was amazing

it's a quiet place hence you can sleep well.the breakfast is good and prepared freshly.

and late at night, but they were able to accommodate me, show me the parking, and made good breakfast + coffee

communal areas are good and wifi is fast

forward to return many times to the impeccably clean and efficient rooms, and hang out at the pool, and hug my

the end of the road lots of shops bars and eating places and close to airport, i didn t use the pool but it

wonderful safe location, really nice staff, comfortable quiet room. beautiful pool

single use tooletterie wifi doesn t work at all inside the room paid for breakfast included but was not offered

comfy beds, great bathroom, lovely pool, late breakfast, value for money.

lovely relaxing bar, bar food and breakfast excellent

the gardens were exceptional, the room was very big and spacious. breakfast was excellent.

but, as we arrived just after 9pm, the restaurant and bar were closed, so we couldn t get anything to eat or

more if you're staying in the area); great gardens for the birds; very decent breakfast; good car parking; very

the pool and gym are great spots and there is something for the whole family on the menus

the free laundry facilities were useful than expected

very clean rooms and gym. staff was very helpful.

there isn t anyone to help you with the luggage, unless you park the car at parking, take the elevator and

stayed 4 days and in this 4 days we could not use the gym at all and twice not the terrace with bar cause of a

nice gym, spaciois rooms with special decorations for our stay, friendly staff, secure parking

laundry onsite

location, heated pool, complimentary breakfast, laundry facilities, on-site mini-marketstaff.

english and tried hard to help with requests, such as getting me an extra blanket, finding some laundry soap

the laundry service, but was slightly disappointed when a shirt was returned with a small dirt spot

also, loved that there were laundry facilities onsite

free laundry

free use of laundry facilities

- restaurants, mall the staff is amazing - very helping, kind and with good vibes there is a laundry room in

wish we would have known ahead of time that laundry facilities were available at no charge, some of us had our

excellent service and breakfast and free laundry room

only thing which could have been helpful, was a self service laundry area, as the prices for the hotel laundry

coin-operated laundry would be nice

was wake up at 730am by hotel staff for ark about laundry service and at 830am for control in room

room was on the fifth floor right next to the gym and the pool which was absolutely perfect for me

room service was slow

maximum wifi speed we got was 3mbps, enough for texting but slow buffering for video

i booked it wasn t clear that the room didn t include breakfast, so i had to paid it additionally

the room service caprese salad was not good hot water was temperamental.

are old and gym area lacks key equipment

a small balcony with table and chairs, modern coffee machine with pods, and an adjacent room with kitchen counter

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

shower in our room was cold, and the laundry was extremely expensive

breakfast buffet is a mess due to the covid regulations

large gym and various pools

breakfast was incredible

pool tiles on the top floor has some chirp and after the kids swam, they feet were bleeding

bed and breakfast were excellent

clean, big rooms with excellent breakfast. staff were very friendly and helpful.

of dining options/good food, casino in the hotel, a nice gym and upper level pool, very good pricing compared

very extensive room service menu