on arrival, everything about the hotel, its garden and pool, exceeded our requirements

super clean, excellent staff, great breakfast.

breakfast had good choice. location in quieter area of town which suited us well.

the gardens were exceptional, the room was very big and spacious. breakfast was excellent.

but, as we arrived just after 9pm, the restaurant and bar were closed, so we couldn t get anything to eat or

hot tub was freezing as well as the pool grounds were beautifully kept and clean staff pleasant walls very thin

free parking inside the gated complex and a good sense of security

the pool is fresh and inviting, and the grounds are simply spectacular, with a seemingly infinite

the garden is nice, worth to walk around and sit by the pool.

convenient location, secure parking

the staff, location, and breakfast were very good.

breakfast cooked to order off menu

breakfast staff were mostly standing around the kitchen chatting and obviously couldnt wait for their shift to

wifi was horrible, bathroom didn't work properly, same breakfast everyday and coffee was not strong

secure parking

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

there was a laundry facility available which was very appreciated ($1

golds gym free access breakfast nice rooms pool

denny s next door for breakfast

nice place, great gym

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

location with free and easy parking water pressure is good room lighting feels very comfortable has a 24/7

swimming pool, large hot tub

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

the swimming pool

in to my room early and although i only stayed for 1 night they did their best and had all my laundry back to

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

laundry is extremely expensive, room service has good and bad moments.

laundry in each villa

close to airport all in all very nice hotel for 1 night (but dont use services (laundry) restaurant (drinks),

laundry service is way too expensive compared to other hotels (but you can use the washing machines

needed king size bed, laundry to expensive

great location, great italian restaurant, wonderful staff, on site laundry, free breakfast.

it was clean and comfortable and even offered laundry in the basement, which i thought was an added plus

the laundry room equipment could be updated with more efficient equipment, but this is just me being

laundry lady banging on everyone's door early in the morning

laundry prices were ridiculous (5 dollars per t-shirt)

services of the hotel are extremely expensive (taxi, room service, laundry)

very good, room was quiet, we also saw lots of birds on the trees by the parking lot

car parking was on site and free

has casino below and breakfast was very good with a great selection

the gym is good for the hotel also

the rooms, staff, breakfast

staff, excellent breakfast and lunch buffet

safe for your valuables, cable tv, air con and the wifi was very fast and stable - the buffet breakfast is

big room, gym, laundry

room service and most of the staff were lovely!

great location, good food nice pool

bar was ok but very expensive / over

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

and angie, the desk people, also cook breakfast and clean and do laundry too

quick laundry service

plus we could do our laundry (with an extra charge)

super friendly staff, comfortable bed and fully equipped available kitchen.

the shared kitchen is also very comfortable and clean, we could cook and relax there like at home

she told me i could have my laundry done on sunday

friendly staff, large room, great pool

the rooms were lovely, the pool was amazing and the restaurant was delicious

there is an exceptional wellcared for out-door pool and garden area with different cabins and areas to sit in

great wifi service comfortable room good breakfast

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

wifi was good

the hotel is above a bar which plays loud music the whole night.

staff was great, good wifi and close to center.

close to terminals mepe and 7-10, clean room good wifi

room service was overpriced and undercooked

staff at the restaurant taking room service orders was a mess and ended up playing with our time, totally

spa for the price offer is high price with not much amenities, pool area was not that clean had kids playing in

was told room service was served until 11 pm when checking in and on menu; called at 10:30, was told closed

breakfast was very good room comfortable pool and gym super the view was amazing hotel restaurant was very good

laundry is over priced

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

was okay, but we tried room service one and it was pretty dreadful

wifi didn't work during my two day stay. restaurant is pricey.

wifi was unstable but a very helpfull technician provided support

drop off laundry-and you get it done by the end of that day

good wifi coverage everywhere in the hotel

location, used the spa and got a massage which was nice (the spa is just one room by the way) and the staff

enjoyed the small casino with variety of machines that spoke only in spanish

to eat breakfast outside on the patio of the restaurant and having homeless people come up and ask for

this was a nuisance expensive laundry

great staff, very friendly and helpful, clean room and good breakfast

no wifi issues

a casino opposite which can get noisy especially with queues of car traffic overnight

it was a hot breakfast to order and not buffet. very good excellent service and staff

breakfast is also a treat

the location and breakfast were very good for us too

staff friendly and helpful, very professional. breakfast is nice.

mauricio killed it, made us a great breakfast

attendant spoke english, was very personable and accommodating and called a taxi for me after breakfast

need a reliable wifi connection ? forget it... 75 dollars a night but no internet

breakfast was delicious and varied with something for everyone

the room was clean, had enough towels, but the kitchen was not really good for cooking, except of salads, it

nearby, some good restaurants nearby, very easy to get on highway to leave city from here, easy parking

good free wifi

the laundry service has a pay by number of piece of clothing price.

used the laundry service which was very fast

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the cleaning staff washed my personal laundry for a reasonable price

i m pretty sure there is a bar behind/beside the hotel and it felt like the music was very close to my room as

staff were an hour late with the laundry service and we were concerned about missing our bus

he comes to breakfast every morning to meet the people staying at his hotel and provided us with excellent tips

a gym with old equipment but should be suitable

there's a pool and even secure parking for those mad enough to want to drive around here

great location & reasonable price. pool & gym are big advantage compare to other city hotels

the parking is an issue because it holds 3 vehicles, but only the front car can exit, so we needed to

poor wifi connection and a bad outlet by the

parking here is difficult if there are more than 2 vehicles

breakfast was delicious, the staff are very friendly, the property was clean and secure + free parking

private parking and good wifi signal

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

the kitchen staff prepared fish i caught at jaco

i love the fact that there s a bar and kitchen with sports on every tv right in the hotel

my room had only 4 english language channels, fox news, golf, nfl and an adult channel

great place for adults

jacuzzi was great but would be perfect if there was a pool buffet breakfast instead of ala carte

to the property at 7pm with 3 kids after telling in advance that we will arrive at this hour and no one is there

gated parking is available

otherwise the staff was kids friendly, very nice

the restaurant and bar area as well

the shower water was hot and the breakfast was great

breakfast decent but not like a 5 star property

to make matters worse, when i attempted to contact room service, no one even answered the phone

location and facilities (pool, gym and restaurant)

we had the pool for ourselves

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

no clothes iron available. wifi is good, not great.

i like that the bar is downstairs

the wifi didn't reach my room, but it was fine in the lounge area outside my room

great bar and breakfast

hot water for tea and coffee in a central spot. info about laundry services.

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

laundry could be arranged via reception

there were no wash cloths or bar soap in the bathroom

cosy and quirky hotel with a huge buffet breakfast and great bar/restaurant next-door.

staff was very friendly, the room was clean and enjoyed having self laundry

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

perfect hotel for the last night on my trip. very good rooms, breakfast and pool. perfect gym!

overall breakfast is ok. love fruit selection

free parking with security, awesome breakfast with lots of options

the breakfast was wonderful

great breakfast too

the gym was very good and had everything i needed

great location, price, and breakfast

the staff from parking to security to front desk were exceptionally nice and accomodating.

should have an american breakfast on the menu because a lot of canadians and america's visit there

breakfast costed extra money

everything else on the breakfast bar was off limits

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

breakfast s women are so amazing and have care of us and breakfast is very good

great staff and awesome breakfast served every morning with fresh fruit, coffee american or tico to chhose

breakfast was alright, you can sit on the balcony while enjoying your coffee

the breakfast is simple, but enough

got charged $22 for a laundry bag

charges for room service and laundry

good wifi speed

wifi was also good throughout the hotel

however, the wifi at this hotel is abysmal

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

room rather like an hospital room. room service impossible to get hold of.

the wifi worked well (we work from the computer so it's really important for us)

unfortunately there are people who think let your kids running and screaming around at 7 is ok so partly fault

room service for morning coffee would be great. also late night snack menu for the room

the laundry or the cast of stomp was in the room above mine

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry service.

gym was closed and there were not other amenities offered to guests besides the free breakfast

staff was great and we loved the parking area

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

laundry delayed at reception without explanation about requiring payment prior

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

also, i like the laundry facilities

laundry on second floor

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

breakfast was excellent as were dinner selections

room was quite tidy and clean, the bed was very comfortable, there was always hot water, the free wifi was

good breakfast and wifi

parking on a nearby parking lot, 5k (colones) for a night, this is not informed thought booking, gym facilites

they charged an exorbitant amount for laundry service

also a bar to hold onto

pool

breakfast was delicious, the person who served us in the restaurant was also super friendly and

breakfast, pool, fast wifi, great location close to the park and costa rican art museum

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

welcome, large rooms, lovely pool area, fast wifi and very tasty breakfast included

kids loved the jungle location.

there are quite a few options for meals nearby which is helpful & it s pet friendly

i really liked the onsite restaurant and the local breakfast with amazing fruit that was included in the meal

staff members, nice rooms, comfy beds, warm showers, pool, good breakfast, close to restaurants and busstation

the breakfast was

it also has a nice ittle bar/restuarant on site for quick meals (with kids)

the kids may have had jet lag and still been functioning in a different time zone at 11 pm

the wifi was not the best, occasionally would lag but it was still working overall

i was grateful to have laundry service

restaurant or bar

nice outside bar area to the front too

with very good wifi

good value, wifi, cable,free local calls, nice

a laundry on site

don t like the perfume cleaning products or laundry soap

near restaurants and laundry facility

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

good wifi signal and speed

i did not use the parking, there were not many space

super helpful staff, they welcomed us late at night and helped us with parking and taking us to our room

the staff were lovely - held my parking space when we were late to arrive at night and the whole stay was very

wifi came and went in strength

very fair price for laundry too

welcome us after a long day of travel with bottles of water and assistance to our rooms, did our laundry for a

they did my laundry for free and did not give me any hard time when i had to cancel the last night

the staff members were very helpful and helped with laundry

the laundry service was perfect

there was a queue for laundry in the evening as they have only 2 +2 machines

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

appreciated the early check-in and free laundry.

i didn't get to try the breakfast, but hopefully next time

breakfast was a very good but a little cold.

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

seating in an outdoor area, not told it is meant for pet owners and attacked by two large dogs

the available garage parking underground was another nice perk of the hotel

the breakfast is good, they are pet freindly which is a must for me, the bed is great

parking can be tricky!i

the staff were helpful and kind. the included breakfast was a great way to start my day.

there is a big supermarket and many restaurants, bars and breakfast places near the place

everything was great. comfortable, home-style hotel. good breakfast. kind staff.

the staff were very welcoming, they spoke english and served a delicious breakfast

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

laundry facilities on the property

our kids loved the place

the is no room service, and the restaurant is not opened late.

breakfast was good

breakfast was great, location was convenient to walk to historical centre and train station

breakfast great- staff were very helpful

breakfast was absolutely delicious

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

attention to our dietary need (gluten, egg and dairy free) for breakfast and dinner

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

hotel is super comfy, breakfast was delicious

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

was okay, parking behind the gate

i had to book last minute and late at night, but they were able to accommodate me, show me the parking, and

good breakfast, and off-street parking available

the breakfast was delicious

communal areas are good and wifi is fast

breakfast could be more versatile, but considering the number of tourists this year, a proper

the gym was well equipped to have a good exercise routine

the gym was good - had the basics needed for a good workout

free water, gym, scrambled eggs, staff

they also provided us shuttle to airport

they're laundry was

no laundry service

housekeeping was lax. laundry services could be improved.

laundry service is beyond overpriced

they said they were having a big problem with their laundry

great breakfast (a bit pricey at $10 per person, but kids eat free)

de golf is a great place to stay always and it worked ideally as a gathering spot for our group of six

de golf and cecilia (the host) deserve the highest rating

the parking was gated which we also appreciated

it s location is perfect for playing golf , and the staff is wonderful.