also, loved that there were laundry facilities onsite

location, heated pool, complimentary breakfast, laundry facilities, on-site mini-marketstaff.

you can laundry your load and then tumble dry for 1 dollar per cycle

laundry room was very convenient and very cost effective

laundry service is available

comfy beds, great bathroom, lovely pool, late breakfast, value for money.

the end of the road lots of shops bars and eating places and close to airport, i didn t use the pool but it

forward to return many times to the impeccably clean and efficient rooms, and hang out at the pool, and hug my

really bad wifi

we enjoyed the pool, and the staff were very helpful

they did a lot to help with meals we ordered in, arranging tours, getting laundry done, etc

need to limit use of the laundry facilities after 8pm

i loved that the hotel was very pet-friendly - there are a lot of cats and a very cute dog

breakfast was very tasty made a la minute in the kitchen with a lot of different (vegan) options

the kids were absolutely thrilled, and we enjoyed a fantastic evening before drifting off to sleep in

free use of laundry facilities

- restaurants, mall the staff is amazing - very helping, kind and with good vibes there is a laundry room in

excellent service and breakfast and free laundry room

wish we would have known ahead of time that laundry facilities were available at no charge, some of us had our

free laundry

the free laundry facilities were useful than expected

nice gym, spaciois rooms with special decorations for our stay, friendly staff, secure parking

nice gym, spaciois rooms with special decorations for our stay, friendly staff, secure parking

also terrace bar was full with people who weren't guests

we ordered room service serval times during our stay because the restaurant food was really good

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

comfortable beds and great breakfast included. the staff were friendly.

was great, rooms are comfortable, breakfast is nice, staff is always nice and helpful and a pool is super helpful

the buffet breakfast was very good

was wake up at 730am by hotel staff for ark about laundry service and at 830am for control in room

coin-operated laundry would be nice

only thing which could have been helpful, was a self service laundry area, as the prices for the hotel laundry

they helped me get my car checked into the parking garage so when we returned from california is there waiting

there is also a free underground parking as well and hotel is situated in the premium location of the city

the windowless room was spacious as mentioned, it was also loud due to its proximity to the hotel laundry and

nice clean room. good home cooked breakfast. friendly and helpful staff.

creative design was clean and inviting with gated parking

not soft, limited kitchen utensils, couple of room lights not working, no napkins on kitchen just one small soap

wifi working reasonably

breakfast was not included

popcorn is free and plentiful in their kitchen

the room service caprese salad was not good hot water was temperamental.

location close to escazu pleasant staff good restaurant comfortable and secure parking lot restaurants and

breakfast was good, but i must say, not according to europe standards

nice to have the use of laundry facilities

there were other kitchen tools, but i didn't have time to test them

was required to go through front-desk before entering / exiting the parking

parking in back easy to access and secure

good wifi

the gym was great, breakfast was delicious. staff were so friendly

they have a gym which was great

really good restaurant and the breakfast, quite interesting interior.

the employees are extremely friendly and the breakfast was delicious

hotel and room, with friendly staff, a great restaurant, and a gym with a view

shower in our room was cold, and the laundry was extremely expensive

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

the pool gym and the food. beds were extremely comfy

amazing facilities, very good attention to details... and amazing gim and heated pool!

the room was big spacious clean i love the pool sitting poolside was so fun

told us to order mini bar drinks from reception and then isisted we paid 35% more for them as he had 'run out

staff at the reception and in the bar is friendly

we had breakfast and ordered room service one night - very delicious

style, comfort, views, staff, location, pool!

no mini bar as advertised, some of the main ceiling lights didn t work and it is located far from

have enjoyed staying there for the last 3 years and will continue staying there i enjoy the casino and the staff

wifi was strong on thr 3rd floor

of dining options/good food, casino in the hotel, a nice gym and upper level pool, very good pricing compared

the power was out in the pool area so the kids couldn't swim.

room service hours could be better. it s only good on the weekends

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

tow a spa that they talk about is a jacuzzi size of a tiny bathtub

beautiful environments and good breakfast.

the hotel also has an outdoor hot tub and gym (treadmill, cross trainer and mats) and the breakfast included

gym was useful although lacking in equipment

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

we used the gym which was excellent

everything was clean and fresh, the food was actually very good, and the facilities like the pool, gym, etc

clean and nice rooms with good standard. the room service was great!

very modern and clean hotel, well located. the gym and pool are great with a an amazing view

bar and outdoor patio were fantastic

room service was overpriced and undercooked

acustics in the restaurant and bar area is not really great

no spa options and a variety of menu

they charged an exorbitant amount for laundry service

at that price i would include wifi. i won't be going ack justvfor that reason.

excellent breakfast, and plenty of parking in a secured parking lot

good place to end/start a trip around the country with private parking

room was fantastic, the pool was wonderful, and the gym was the best i've ever seen in a hotel

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

beautiful decor, breakfast was great, rooms were very comfortable!

breakfast was delicious.

hotel was spotless, the staff was helpful and friendly, and the pool area and gym were exceptional

breakfast was fantastic

everything else on the breakfast bar was off limits

breakfast costed extra money

should have an american breakfast on the menu because a lot of canadians and america's visit there

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

everything else on the breakfast bar was off limits

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

there was a laundry facility available which was very appreciated ($1

nice staff. clean pool, king bed, a.c., parking.

there is an also a sports bar next door, and they have okay food and drinks at reasonable prices

the wifi was good

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

laundry is extremely expensive, room service has good and bad moments.

in to my room early and although i only stayed for 1 night they did their best and had all my laundry back to

close to airport all in all very nice hotel for 1 night (but dont use services (laundry) restaurant (drinks),

laundry in each villa

it was clean and comfortable and even offered laundry in the basement, which i thought was an added plus

the laundry room equipment could be updated with more efficient equipment, but this is just me being

needed king size bed, laundry to expensive

clean, comfortable, quiet rooms. excellent breakfast and friendly helpful staff. guest laundry.

thought the listing said there was a washer in the unit, but i may be wrong (i needed to do some laundry)

they have very bad wifi and the waiters in the restaurant were not nice.

girlfriend and i had an amazing time, the staff, the room, the gym, the balcony, the food, and the amenities

great breakfast the casino nice staff gym welcome drink great wifi

the room was a bit dark however the wifi only worked closest to the door.

didnt have swimming pool, gym too small

fact that we were late for breakfast starts at 6:00 am and ends at 10:00 , we arrived 15 minutes late(due to a

my morning breakfast was perfect for me and is open early, which gave me the opportunity to eat before my

- small pool

the person running the bar and restaurant very nice and accommodating

is great family run hotel with comfortable accommodations and free breakfast

breakfast was also good

the parking seemed secure with a very tall locked gate immediately outside of the building

breakfast was made fresh to order

excellent choices for breakfast, and all were tasty and plentiful

wifi was horrible, bathroom didn't work properly, same breakfast everyday and coffee was not strong

breakfast was delicious and varied with something for everyone

comfortable bed and good wifi

away from the noise, great breakfast, beautiful clean rooms.

otherwise all good and safe parking

kitchen light was hard to find as it was in the bed side of the room

big room, gym, laundry

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

casino was a fun way to kill some time in the evening

pool was so cold jaja

fitness center loved the location we needed the parking so this was the closest to the city good food nice

room backed up to the laundry, so when they were doing laundry we did not have adequate hot water to shower

advertised laundry and didn't have it

so, i asked if i could have access to their laundry room to get the stains out

less than adequate wifi

swimming pool for the kids

laundry system was good

i didn't get a chance to use the restaurant, bar or pool, but i enjoyed walking the floors and spending countless

nice pool ad gym

the hotel seemed nice, we enjoyed all the wall decor although our kids found some nude portraits quite funny

bed was very comfortable, the room was nice, the wifi worked well, and the bathroom was good

the kids loved the hot tubs

limited facilities, only 2 ellipticals and a rower in the gym, no pool, but 2 jacuzzis

rooms are wonderfully comfortable with a nicely stocked mini bar of goodies & non alcoholic drinks

due to covid the gym and spa were out of service.

gated parking is available

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

staff was very friendly, the room was clean and enjoyed having self laundry

wifi not working perfectly

so nice great staff nice pool quiet

good wifi

we had some bruschettas for dinner at the hotel bar and they were delicious

wifi wasnt really good

the parking is an issue because it holds 3 vehicles, but only the front car can exit, so we needed to

wifi was a bit spotty in the room.

lots of space in a room, good private parking for a car. helpful staff.

if you cross the road you ll find jugo bar which opens at 8am and the breakfasts are fresh, delicious and

parking was a little confusing.

location, clean, free parking

free parking and a cool neighborhood that has less gridlock than most of sj

the breakfast in the morning was amazing with an omelette bar + lots of options for all tastes

the staff were very nice and the breakfast was fantastic!

good breakfast

the breakfast was good and the location was close to city center

room shown was totally unacceptable with a window looking onto a air shaft second room had no wifi third room

wifi was slow

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

some loud kids running around with no parental supervision. but not your fault.

very close to the airport; shuttle: free shuttle from the terminal to the hotel; pet policy: a reasonable pet

nice restaurant on the premises a as well as bag breakfast were great

favorite part is when the owner of the hotel, originally from canada, stopped by and asked if my kids would like

great breakfast, laundry on site.

pool area gym confortable bed daily towel replacement unfortunately rooms are serviced every four

the cake it was extremely dry so be cautious when you re buying desserts from the main lobby bar just make

we had a late flight and they offered us a late check out

pool area is nice and also recommend to go and train in the gym

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

the room had the basics with with cable tv, wifi, a table with chairs and a bathroom with hot water

area is a bit sketchy at night, the music from the bar is very loud and most of the rooms have windows facing

information regarding facilities of the hotel (bar & restaurant)

nor the other services (breakfast / restaurant room service etc

near restaurants and laundry facility

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

don t like the perfume cleaning products or laundry soap

a laundry on site

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

quick laundry service

and angie, the desk people, also cook breakfast and clean and do laundry too

plus we could do our laundry (with an extra charge)

the room was clean and comfortable, kitchen available, and great breakfast

super friendly staff, comfortable bed and fully equipped available kitchen.

the cleaning staff washed my personal laundry for a reasonable price

the laundry service has a pay by number of piece of clothing price.

used the laundry service which was very fast

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

i m pretty sure there is a bar behind/beside the hotel and it felt like the music was very close to my room as

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

laundry facilities on the property

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

wifi was great

there was a queue for laundry in the evening as they have only 2 +2 machines

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

appreciated the early check-in and free laundry.

the breakfast was excellent

proximity to picking up hire car and the airport. free breakfast was superb.

hotel on golf course with lush green surrounding - atria, patios

bed was uncomfortable and furniture was damaged. there was no pool or jacuzzi.

tv,wifi,room cleaning, golf field around, a lot of things really makes you so happy in staying there

secure parking is provided and the san jose international airport is conveniently close

de golf is a great place to stay always and it worked ideally as a gathering spot for our group of six

shuttle was smooth and well organized (nore that it does cost 25-30 usd)

shuttle out of service. small car barely adequate. spray paint can got onto suitcase in trunk.

friendly staff, comfortable, the shuttle driver to the airport katy, i think, was incredibly nice and awesome

the gym was small and without ac but well equipped so i was satisfied overall

staff were extremely helpful, it was very clean and they have a shuttle to the airport every hour

they said they were having a big problem with their laundry

laundry service is beyond overpriced

they're laundry was

no laundry service

housekeeping was lax. laundry services could be improved.

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

good price- included breakfast, drinkable water. right in the city center.

kids were crying

enjoy the breakfast and the coffee is strong and tasty

super friendly staff, great location, typical costa-rican breakfast! muchas gracias!

got charged $22 for a laundry bag

charges for room service and laundry

it's beautiful, the restaurant and bar area is awesome

we also had a drink at their bar after are long flight

the front desk staff were accommodating, allowed us late check out, arranged for our airport transfer, etc

super comfortable, great breakfast, free laundry if you do it yourself (and a paid one available too), lovely

half of the machines in laundry room was broken

the location, breakfast, free laundry, rooms, pool, servers were amazing

i enjoyed using the laundry facilities after travelling across costa rica

liked the fact that there is a do it yourself laundry room

great gym, pool and even kinder staff going above and beyond every

attention to our dietary need (gluten, egg and dairy free) for breakfast and dinner

great gym, pool and even kinder staff going above and beyond every

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

improve breakfast options

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

spa bath, location, food and terrace.

lovely rooftop bar with good cocktails and yummy food

it had onsite parking

location, very nice warm welcome from all, parking included and excellent, comfortable bed, coffee and tea

i sat in bar for over an hour waiting for the queue to disappear

free private parking and the personal so nice

we had the pool for ourselves

when i tried calling room service, there was no response at all

the breakfast was amazing (gallo pinto was exceptionally delicious)

staff were an hour late with the laundry service and we were concerned about missing our bus

i enjoyed the gym too

hot tub waterslide to the pool was awesome

the wifi worked pretty well

gym in which the machines were old and rusty

the laundry service.

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry or the cast of stomp was in the room above mine

extremely hard beds and pillows. bad wifi connection. slow service in reception.

we could not get the food and drinks we wanted because the kitchen was closing, we ended up getting an uncooked

drop off laundry-and you get it done by the end of that day

very good room service, even late at night

nice offer of breakfast in restaurant located at the main floor

enjoyed the small casino with variety of machines that spoke only in spanish

strong and consistent wifi signal

this was a nuisance expensive laundry

if you don’t mind staying close to casino, this is excellent place

only issue was a really poor wifi

location. ambience of the bar and restaurant

quiet - comfortable bed - staff was very helpful for finding food or getting around in the area - breakfast was

ac barely worked

the pool was in need of some cleaning. but otherwise the hotel was clean, today, and organized.

the kids may have had jet lag and still been functioning in a different time zone at 11 pm

the rooms are clean and comfortable, and the breakfast is excellent as is the hotel s restaurant

great location close to everything. breakfast was delicious. staff were helpful. wifi was good.

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

laundry on second floor

also, i like the laundry facilities

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

laundry delayed at reception without explanation about requiring payment prior

laundry prices were ridiculous (5 dollars per t-shirt)

services of the hotel are extremely expensive (taxi, room service, laundry)

laundry lady banging on everyone's door early in the morning

we also wished that the pool/hot tub was open later than 8, and room service went past 10

and there is no wifi in the secondary gym