wifi was pretty dodgy during our visit external noise was an issue with a shop owner across the

great location beautiful room delicious breakfast friendly very helpful & efficient

car parking

car parking behind the hotel was very convenient

the choice at breakfast was exceptional and the staff were friendly and efficient

room was comfortable, it s proximity to both the kitchen below and the laundry room next door meant that it

jiggy but unless they were extremely in rhythm we think the hotel maybe does some of its own laundry and it was

all good. bar prices could have been a bit more reasonable

parking good

on site secure parking

noisy laundry delivery early morning. sink taps difficult to operate. a little jaded generally.

the spa experience and heated outdoor pool

parking

valet parking, heated outdoor pool and breakfast were all good but the service from all the staff was

the spa experience and heated outdoor pool

nothing but would suggest the mice the laundry bins from the outside space and add more greenery

room was near the laundry room and all we could hear was the washing machine all night

breakfast was amazing

com had told us breakfast would be extra to our price quoted

onsite, large room (no 23), good bar & great breakfast

breakfast terrible and bad service,could not get swimming slots ,dirty laundry up corridor and plates glasses

spa had not yet been done so it was out dated and also was always kids in the pool when we wanted to go in and

we were in a room above the fans from the kitchen it was a hot day and we wanted windows opened

very efficient room service, all food delicious

kids running down the hallway at 6:30am. floor 5, wasn t impressed.

also a golf course within the grounds

also cost of breakfast on our last day was around 60 for two and we had very little

spa facility and swimming pool are excellent

breakfast in terrific setting

kay from breakfast team was brill

we dined on our first evening in the bar - the food was excellent, great value and great service

accommodating and pet friendly

bar and facilities well used by locals which adds to the character

were very friendly, room was clean bed was very comfy, wifi signal was very good, the beer battered haddock was

the cricketers bar with the real fire is warm and welcoming and so cosy

five star hotels have room service and laundry service

bar closed a little early

the bathroom was immaculate with a spa bath and a push button controlled shower

in the evening (only the 6 course tasting menu was available) however we were unable to order room service snacks

house, the ambience, the garden, welcoming staff, car parking, meeting customer preferences

our bed was comfy and the wifi was good

comfortable room, friendly helpful staff, first class dinner in the restaurant and good breakfast

breakfast was served in the main building and there was also a fully equipped bar

beautiful location, well appointed and large room, super breakfast and lovely staff.

wonderful bed and breakfast with views across the countryside

bed was fabulous breakfast via room service was very poor

little point went into bar asked for a bottle of malbec but didn t have one but it was on drinks list

the early check in - our room was available 3 hours early, to the friendliness of staff, all were were

the room was perfect, the bar was friendly and served great cocktails snd breakfast was

the breakfast could have been better

was no pen included with the information book so had no way of filling in the feed back form or laundry / in

just inside the main entrance a large bag of used laundry had been left and stayed there until the last day of

the bar in the buffett room service was slow

room service menu looked a lot better so don't understand why wasn't offered in restaurant

gym could be a little better

a room which had all the dirty laundry stacked directly outside our window

first room was noisy as close to laundry room but moved to another quieter room with no problem the second room

there was an extensive amount of laundry in a bay outside my window

the price, a small fridge in the room and access to laundry facilities would have been appreciated

great room and the best breakfast i've had at any hotel

breakfast was delicious. bar was lovely. parking was easy.

excellent breakfast and helpful staff

staff really helpful and allowed us a late check out at no extra charge

very comfortable room. very helpful staff. good wifi

any of the facilities as we were only there for one night and meeting friends elsewhere but the bar looked very

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

location was poor right next to laundry room, with piles of washing to go past to get to room plus lot of noise

placed in room that was within laundry and housekeeping area

lift was used for both guests & laundry

feel half-detached, wallpaper peeling off, and flimsy curtains that hang with as much dignity as laundry on a

outside our room was cluttered with laundry wagons

there was a constant banging of doors, especially from the laundry

pet friendly

room service menu much better and nicer than retaurant one

only nitpick with this hotel is the way room service is prepared

i was there for the full weekend for a wedding and this was highly costly especially if you had kids with you

noise from the laundry building(i think) below our room at night

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

room service could be better.

suggestion of room service with menus but no phone - how does that work

my fault for not looking close enough during the booking process to notice that the hotel was 'pet friendly'

a bit noisy in room 149 near laundry?

the price of room service laundry was too high

unsure what, could have been plumbing, maintenance or laundry machines

view from windows was of fire escape and corrugated roof, which i assume was above the kitchen or laundry as it

room service excellent

was something on the phone in our room when used for room service it went over my fingers as hadn t been

is available as long as you book in advance and i was pleased to be able to use on of the 4 ev charging points

i really liked that the hotel had ev charging points and that you could reserve a parking place with charger

the bar was pleasant and the cocktails were lovely

wifi was a bit of a let down, as with a lot of hotels, but this didn't detract from our stay.

we loved the restaurant (the pickled sprout) where our evening meal was beautiful and the sky bar where breakfast

the wifi occassionally would drop out, but only for a short time.

location the pickled sprouts the best bar in harrogate great drink great food great

wifi was awful - impossible to get a decent signal for any longer than a few moments, gave up

the advertised room service which we wanted to take advantage of was not running because the restaurant was

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

housekeeping is spotty, laundry service not as advertised

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

location great staff all very good wifi was good

breakfast ample. location perfect. proximity to moors a real bonus.

they even looked after our dog whilst we had breakfast

the staff were excellent and they accommodated our every need included making us breakfast at 06:00

wonderful evening meal in the restaurant, all you could wish for at breakfast, lovely gardens and the hosts

food was just delicious (dinner and breakfast)

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

room noisy ,next to laundry room & outside kitchen fan..

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

tried to get room service and despite offering it, the night i was there it was not on offer

i told reception that the wifi wasn t working in the room, was told someone would come to the annex to reboot

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

the laundry was efficient but the hotel provided two different price lists without explanation

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

having such a pet friendly hotel in such a location has been an outstanding fine

also, very pet friendly, no problem having our well behaved dog too

room was clean and well appointed the laundry was changed every day

fortunately the staff were very accommodating with putting my chilled stuff in the kitchen

weedy wifi

thing only - the wifi was a bit of pain to get on

we had a few drinks later on in the night in the hotel and they were lovely but not only that the bar stays open

drinks served everywhere, inside, outside, spa, hydro pool

parking was ample

food was very average, room service food was poor and the meal we had for dinner at the clock house restaurant

breakfast was a disappointment due to communication difficulties

it was bigger and busier than i imagined , weddings , golf and spa members etc