wifi very poor in room, was receiving and going off all the time

having to go outside to get to the bar and dining room.

, country scenery amazing and parking plentiful

the secure parking was a bonus for our two seater soft top sports car, you just know how passionate our host

the breakfast was lovely and very big

impressive orangerie used as the restaurant and a well-stocked bar with relaxing fireplace and everything from

was half way between our friends and our homes so the location was perfect we also wanted pet friendly accomodation

the bar area could have been made more cosy and a shame there were no facilities for bar meals and

the bar shut too early.

ere were a few of is staying in rooms due to a wedding nearby) perfect location, fantastic breakfast, highly

facilities - great spa treatments that were keenly priced. breakfast was very good.

swimming pool was nice and warm

very reasonable ,tge room very comfortable , the staff and food was very nice and the swimming pool warm and

the spa was basic but really great added value

spa facilities, not so good. the steam room needed a good clean, it smelt of dirty drains!

there was no fire which is why we were told there was no laundry, but there was a problem with laundry delivery

i find this happens quite often when contract laundry companies are used by the hotel

room service and we must have been next to a storage room or something (room 102), loud clanging

plenty of parking spaces

good gym and swimming pool, good breakfast, the rooms are good with wifi

room allocated, no heating second room, no hot water, beer cans amd dirty laundry in wardrobe, dirty sheet on

selling point for me turned out tobe the laundry room

of lovely staff showed us some interesting things around the hotel, which was nice of her, the bar area was

bed was really comfy, and the bar meal was excellent

i felt it was over priced and should have been under 10 and the coffee was poor room service light snacks

we ate the evening bar menu and breakfast, neither of which could be faulted

breakfast was excellent

m new to the uk so not familiar) it would be great to add paper towels or towels to use in the gym to be able

excellent breakfast

lovely bar and restaurant and beautiful garden out the back.

eventually a lad appeared as he was dealing with laundry at the far end of the car park

strong free wifi

room service and bar menu were good

we were told to call from our rooms and order on room service, rather than in the bar where we were sitting

and we wanted somewhere in a lovely location, with attractions close by and that had a swimming pool

all in all, a perfect overnight escape from the kids, and we have already booked another two for november and

.friendly staff, lovely food good choice, pet friendl, comfortable big room.

a bit noisy with the window open (road noise). wifi was rubbish

although he had finished his shift, he had no issues helping me with the wifi issue and showing me to a table

i know it's pet friendly pub but is there any need for all the animals to be on the furniture

couldn't fault the staff from the receptionist to the bar staff and the waiting on staff at breakfast

location, service (given covid 19 restrictions), quiet ambience. good wifi signal in rooms

great located 4 miles to most places to visit great spa facilities friendly helpful staff

no room service

breakfast than the breakfast is perfect, but otherwise just two types of bread and a selection of kids boxed

laundry service on the weekend which wouldn't of been a problem if it stated that

room service reception had me for 2 rooms on arrival - i booked 2 and cancelled one in time and

was great for kids, air con worked well and when i didn’t like the hard pillows reception sent up soft pillows

good bar and reception area where we could enjoy time with family

gym had all the essential machines

piles of laundry in the corridor

laundry facilities in room

option for a cooked breakfast as extra appreciate continental is included but kids wanted eggs and told couldn

location- easy walk to high street and exhibition centre family rooms and pet friendly close to restaurants and

continental breakfast included, plenty of bacon and beans to keep the kids

great staff. great food. easy to find and lots of parking. the spa facilities were fab

was lovely and it was clean was a lovely surprise to find we had a patio area to our room too the spa was lovely

friendly and helpful staff, parking perfect, wifi good

welcome, spacious luxurious suite, excellent room service, cosy bar area, splendid dining/breakfast room, ample

variety of things to eat at the breakfast was great

was no laundry facilities it stated on the website that there were was dissapointed

a slight problem with the wifi, but staff sorted it quickly for me

good wifi signal 5g & all freeview tv channels

gorgeous breakfast

thin walls, no free wifi in the room.

bed, excellent location, breakfast, staff were all friendly and helpful even the laundry lady helped us

was fine although i would have preferred completely free wifi

wifi should have been free and quibble free

breakfast was excellent

the price of breakfast and evening meals

were in room 202 the only thing that was annoying was the laundry door banging every minute from about 6am

woken before 7am laundry van

spa with heated pool and very hot hot tube. friendly staff

close to the train station good value for money the swimming facilities are great and best of all kids are

really good value for money. good breakfast selection. the kids loved the pool.

even the kids enjoyed the pancakes

given the hotel is located by a popular racecourse would expect more facilities in the hotel ie gym, sauna,

wifi connection was not consistent and the window was filthy which obviously spoiled what would

staff always smiling, house maids really helpful, free car parking, lovely room and bathroom, certainly would

staff are brillant. great with kids. jackie is an amazing worker and person.

station i like design of bedroom with fridge bath and shower bed comfortable, lightning good breakfast very good

if wifi was unavailable, this should be provided for free within the price of the room i paid for

room is quiet and bed so comfortable. loved breakfast

v clean, bed comfy, 24 hour bar with very friendly staff x

where extremely pleasant and helpful from check-in to check out i asked for a room change and late check out

it was over the laundry room

useful to have the preserves and some extras on the table to save the staff so many trips to the kitchen

so all in all a great stay, wish we had time to take advantage of the spa facilities , maybe another stay

1 ev charger (tgat rakes 2 vehicles)

room breakfast and dinner really nice staff brilliant attentive and all needs were met really lovely

on the balcony of room smoking and there was dirty broom 4 black bags of rubbish and dirty laundry in

wifi was a little hit and miss as was the tv signal but we weren't there for that so i really wast

bit noisy at night as our room was over bar area and their was a disco on,but next time i would just ask for a

easy parking

room was a great size, and loved that it is pet

hotel also has a gym and laundry / lounge but didnt use these

clean and kitchen and laundry

( laundry room or main reception

the corridors looked clean and i was surprised to see guest laundry and a gaming room available

the laundry facilities and games room

linen cages were outside the room view, thrown in laundry bags over the ground (i only hoped it was bagged

lots of clanking and banging right under the window which had to be open as it was very hot, the laundry bus

didn t use the gym or pool but apparently you have to pay

good breakfast , loads of secure parking

sadly, we found a pair of socks and kids toy in our room which is my biggest issue

a shame there is no parking at the property as it could be a problem on occasion

also there was no bar but said there was on website

parking was on the road in front

tiny thing to mention is that the hotel does have some parking just outside which is great but there is also

the wifi was good, room was clean

place beds were very comfy little added touches like an iron and ironing board and the use of kitchen also had

plenty of takeaways near by and room service available from local pub

but ross upgraded me to the family room in the cosy cottage it's such a lovely room with a kitchen area it was

ok the room had wifi and a tv with only 4 channels and a leather sofa and a four poster bed, there hadn t

accommodation 'block' (reception description) is unwelcoming, cold decor, uncomfortable bed, poor wifi

complimentary breakfast hamper was nicely done with a nice range of food including fruit and porridge

the breakfast was good in the morning

there was also plenty of free parking, which was a big bonus

location handy for my purpose, good wifi

the bar had some local drinks and the bar attendant, will, was fantastic and friendly sharing his

the following night we had room service, which was fab

swimming pool would be lovely and only add to the ambiance and facilities, however i could not fault our

breakfast was excellent. breakfast room was lovely.

dinner was fine dining and breakfast was great

wifi isn't great, the bathrooms could use an update and the bar area needs some new

really delicious bar food and good house wine. great staff.

old period, nice ab clean new breakfast is fantastic loved our stay

that a wedding was taking place on the night we stayed, it does mean that some of the facilities, bar etc

i ordered room service and nothing was too much trouble

the house is beautiful and the wifi works well

negative was the amount of laundry bags, hoover & general cleaning materials left outside our room almost

great character, good staff, delicious food in the restaurant. free wifi worked well.

the downstairs public rooms are beautifully preserved and the bar is really well stocked with local ales &

historic building, bar on site, excellent breakfast, elevator

stay staff exceptionally friendly and helpful, made very welcome in bar for a nightcap unlike some hotels who

having to go out of my room to use the laundry room to get my shirt ironed

put the selection on the door for room service breakfast but it was not collected noticed when it was too late

shame no gym or spa. food was a little limited for non-meat eaters.

friendly staff, comfy bed, friendly bar, good facilities, nice outside space to sit, lots of parking space,

really quaint and friendly hotel with great staff and nice quiet bar with good food and drink.