wifi signal in room & a few basic items we ordered to drink & eat were out of stock which suggests

i ordered room service, it arrived promptly and was delicious

when you add in the extras ( parking was free and we were allowed a room to change for a service we were

great breakfast beautiful gardens and grounds easy parking friendly helpful staff lovely room

the breakfast was fantastic

room was noisy due to service vehicles and service traffic such as laundry trollies passing very very close to

location, amazing food in restaurant, great size of spa facilities like gym, sauna, steam room and hydroterapy

the breakfast was very tasty and parking was good..

the spa and gym wasn t included in the price or the breakfast

perfect breakfast. great location and super parking.

no fridge, no aircon,no laundry

spa pool closed

window, double doors in corridors made so much noise when people came through them, choice of room service would

nice clean rooms and friendly staff. pleasant bar restaurant with good choice of meals.

stayed overnight with many of our motorcycle club, the staff were very helpful, welcoming and the bar staff

the night porter obligingly found me another room which was in much better condition - but with laundry trolleys

2100 were an additional charge of 35 which is excessive as it only includes robes and towels gym swim sauna

were very warm, could definitely do with aircon, also the tvs need updating as dose the wifi

wasn t fortunate to secure a booking in the spa but next time will book ahead as it is obviously very

island location of main part of hotel, good sized room, peaceful outlook over water, plenty of parking

due to the warm weather people had their doors wedged opened and there were bags of rubbish and laundry lying

no bar fridge.

lovely breakfast and excellent staff

free parking on site

and a complementary breakfast was included which we didn't realise at time of booking

large amounts of dirty laundry piled up in the stairwells

beds were like kids beds low down and every movement made it felt like you was going to tip the bed

the bar has limited beer options, guinness seems permanently out of stock.

30 asking us to keep the noise down and our kids were nearly both asleep

parking space designated for family with kids in front of hotel

no laundry service at the hotel, which is surprising as there are sports facilities featured

first room we were given had a view of a flat roof, and a large laundry store

the view from the room which looked out over the roof and bins/laundry.

room was over delivery / kitchens / laundry - noisy, noisy, noisy!

were given a room above the laundry & bottle bins

all the laundry was very

staff were excellent and the reception and restaurant and bar area were great the bed was very comfortable and

lovely staff, super clean rooms, comfy bed, great bar area and amazing value for money

good choice and value for breakfast

the staff were lovely and the breakfast is well worth it

the noise of someone wheeling laundry outside the room early

there was piles of dirty laundry all down the corridors, everything was old and decrepit, the room was dark

wifi - pretty poor, even in reception/bar area...

kids need to have their play area in a room and not in the lobby where they make noise and disturb

hotel was so clean, staff friendly and very helpful and the pool and spa a nice extra

wifi had very poor signal in our room and was unusable because of this we could not cast from our

food was delicious in the restaurant enjoyed the buffet breakfast bar all the staff were very helpful and friendly

no wifi signal within the hotel

such a prestigious and business orientated hotel the wifi was appalling with best every download speed of 6

even crew at the bar were not very attentive to customer

soap, no laundry bag, no drinking water which is complementary in most hotels

exceptionally clean, the bar was open 24/7 and the facilities nearby were handy

gym closed too early

the carpet was visibly dirty, and even after we got room service, no one bothered to hoover it

they have a small bar and also serve starbucks coffee

there wasn t much access to air window was restricted also being above the laundry room i m presuming as

stiff beds unclear laundry policy lack of food delivery and/or catering services

laundry outside my window

free parking on site. very friendly welcome. big, clean and comfortable room. quiet.

i didn't like that you cannot prebook early check in, i had to wait at reception for my room to be ready while

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

they even did free meals for our kids that stayed with us,which helped massively with cost

room service and food generally very nice

i couldn't easily see any marmalade for breakfast otherwise perfect.

room service but repeatedly called and got no answer

if i stay there again i will ask for a 3rd floor room which is not opposite a laundry room

the reception was full dirty laundry bags of the refuges

able to book a room for my 3 kids and entitled for breakfast.

good clean, warm hotel, excellent wifi signal and good breakfast

clearing tables in the breakfast room. better lighting in the bedroom

washing laundry hours shower flooding bathroom floor

no iron in the room means you have to use their laundry service

corridor noise in the morning, our room was next to the laundry area, but that is a minor thing.

washing laundry service was not

nothing really bar closed but not a problem

good selection from the grab and go breakfast

it has a great little bar attached to the hotel

hour complimentary breakfast has set the bar that i will judge all future hotels by

although the self-check-in and self-service breakfast were a new experience for me, i actually quite enjoyed

flash room. good bar service.

hot and no fan or air conditioning, no laundry facilities, could not cancel room even when i booked a different

no air con, no fan, no laundry service and expensive

dirty laundry in corridors all night and still there in the morning

photos are of the laundry that where in the corridors when i checked in on saturday

wifi coverage on top floor. can be noisy in the evening.

stained fitted sheet, it had the ironing folds still on it, but showed stains, meaning that the laundry isn't

hotel lots as daughter kickboxs at the metrodome lovely bar staff and receptionist

a varied choice for breakfast and there was the bonus of wifi throughout the hotel

the dark haired girl behind the bar and served us dinner, her customer care

decor/ well designed / great walk in shower/ large towels/ early check in/ late check

the bar and cafe are comfortable and convenient

the juice at the breakfast bar was hidden round a corner so it was difficult to find haha

easy early check in ,very pleasant staff. overall a really good experience.

my stay was unplanned....i will return with kids

no room service

building, very thin walls, no laundry facilities, no heating

to make matters worse, a door directly opposite our room was propped open, pumping humid laundry air directly

free wifi very reliable

slightly high bar prices

room was very clean had eveything we needed parking perfect location to centre

friendly reception staff. lovely spacious rooms. spotless clean. great breakfast.

room service delivered on time

restaurant and bar very relaxing

receptionist was so welcoming, and lovely, the bar tendent was amazing friendly , night think cleaner

of all, there was loads of parking, the appearance of the hotel itself was kept well & tidy

the shower, no laundry wash and cooking facilities

the wifi was extremely fast and could easily get some work done without any issues

free breakfast for kids

location, walking distance from city centre late check out, 11:30- 12pm clean room

check in, nice room with a good view of the city, late check out time of 12pm we found really good

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

the staff in the bar later in the evening were not particularly friendly or welcoming.

charge for room service

nice, quite area for the hotel great wifi

prices for room service menu were a bit pricey

wifi worked well

mattress very comfortable, excellent cooked to order breakfast, very central location with lovely bar and

order breakfast room service and the room didnt even have a safe or fridge in an executive room

warm and friendly with excellent bar and restaurant

it has great parking facilities, a bar, restaurant and conference facilities

aircon was not working. no fridge in room. no guest laundry.

like the multiple bags of dirty laundry scattered throughout the halls, which was there when i arrived at 10pm

very good room service, comfy bed, good air con nice garens

pet friendly, and helpful staff.

they are great with kids and dogs and i couldn't recommend highly enough

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

i was not informed a late check out was an entitlement of occupying a deluxe room

breakfast, able to pay so my kids who live in leeds could join us.

wifi was very intermittent, bar service not great (served with drink then staff disappeared and

everything, we stay here often and room as staff are all great. the bar is lovely.

free wifi

the hotel was not doing food yet, but for breakfast there's a little thai cafe that has turned into a take-away

enjoyed the location and late check out

nice clean hotel, lovely staff and nice breakfast, great room service and brilliant location.

the bed was super comfy, excellent power shower and delicious made to order breakfast

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

being done right outside the bar area - was having a meeting and couldn't hear ourselves talk but realise this

nice bar - friendly staff. nice comfortable room. no faults. good stay.

the petals in the shape of a heart on our bed! thank you

staff were very accommodating and helped to suprise my wife with petals, chocolate strawberries and balloons

was that many of the tv channels did not work due to weak signal and we didn t have good wifi signal in the

the wifi did not work in our room which was a negative, however, this was not a major problem.

wifi

just the wifi

couldn't get onto apartment wifi

laundry room, decent gym

location, staff, comfortable, f&b, laundry facility

guest laundry is used by hotel staff to clean their cloth

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

hotel very friendly and clean also excellent price for what you get, gym and a breakfast

it has a gym and dedicated staff for check in

a shame the ev chargers weren t working

the breakfast was delicious

price for 1 night is £80 when u book directly we paid £145 and was charged a extra £15 for late check out

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

the hotel has a great bar and restaurant, gino d'acampo, with delicious food

on previous visit a choice of eggs were available on request from the kitchen, on this occasion this was not

we were also given a complimentary drink at the bar

loved the pool and gym facilities too made full

was in really good location, staff were excellent and gave us a complementary upgrade and late check out

but once inside, lovely hotel, great bar area, lovely rooms, very comfortable and brilliant

wifi wasn t great and not user friendly as you need to use bt open zone

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

the central phone line when i rang to book an early check in was an atrocious experience the lady on the phone

location facilities staff sky bar gym

location was great , staff very approachable, good breakfast service

early check in was fab- car park was great- the sky lounge was so lovely with outdoor terrace - breakfast so

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

very expensive laundry services

great room and a fantasic breakfast

upon entering the second room there were fake rose petals everywhere so evidently the room hadn t been cleaned

car parking, no laundry,

no laundry service.

there was no phone in my room so went down to reception to order room service

comfy bed and really delicious breakfast, especially seeing as we could order vegetarian sausages

we requested an early check in which was not observed

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

,she loved the two day stay ,paid extra for balloons,more than happy ,she got breakfast in bed,room service were

at quebecs many times, one of our favourite places for a little night away without the kids

only bar food available, as no dining room for evening meal, but plenty of places to eat in leeds, well

very quick wifi

when went to room was full of laundry bags ,and dirty laundry on our floor in

no laundry in it

wifi wasn't working and breakfast was were they showed they were a new hotel in leeds, staff tried

service was incredibly friendly and helpful, the stay was peaceful, relaxing, the wifi worked seamlessly, the

room was immaculate, there was a free mini bar and a nespresso machine with a selection of coffees , a free safe

there is no laundry service. the air-conditioning was poor.

00 for laundry when my bill was 32

i had to ask about breakfast for the following day and if there was a need for any codes for the wifi etc

kids loved the make ure own waffles x pancakes

the room was stunning, with the staff putting some chocolates and petals in the room, which instantly got me