large amounts of dirty laundry piled up in the stairwells

walking distance from train station. good wifi

natural yoghurt at breakfast so kids a little disappointed

the breakfast was excellent.

breakfast was of good quality and plentiful

all the laundry was very

should be free wifi

great check in staff, price and location, late check out

lovely staff, super clean rooms, comfy bed, great bar area and amazing value for money

the wifi isn't free

there wasn t much access to air window was restricted also being above the laundry room i m presuming as

stiff beds unclear laundry policy lack of food delivery and/or catering services

laundry outside my window

close to motorway, gym, train stations, shopping mall. cheerful, professional staff.

was close to amenities and had a gym

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

the hot side of the breakfast could have been a litter warmer for our liking.

excellent location. great value for money. friendly staff. fantastic breakfast.

the staff at reception, restaurant,and bar were all helpful and smiling.

lovely bar / dining area and our room was very spacious

the night porter obligingly found me another room which was in much better condition - but with laundry trolleys

absolutely beautiful view and lovely breakfast. kids loved the swimming pool session.

use of the pool etc was amazing and the breakfast options were fantastic

wifi didn t work in the room

view from the room was fantastic - right over the lake towards the trees beyond the golf course

the view from the room which looked out over the roof and bins/laundry.

were given a room above the laundry & bottle bins

no laundry service at the hotel, which is surprising as there are sports facilities featured

room was over delivery / kitchens / laundry - noisy, noisy, noisy!

first room we were given had a view of a flat roof, and a large laundry store

due to the warm weather people had their doors wedged opened and there were bags of rubbish and laundry lying

and as for the breakfast

lovely breakfast and excellent staff

convenient and comfortable accommodation for my work trip and a good breakfast

fast and free wifi

soap, no laundry bag, no drinking water which is complementary in most hotels

room service was suppose to stop at 10, called at 8:30 and was told it had stopped

as well 24hr cctv on play area excellent the pavements and the availability of disabled parking spaces overwhelming

they have a small bar and also serve starbucks coffee

it says pet are welcome but you will get a shock as they charged 20 each and breakfast was not included

room was noisy due to service vehicles and service traffic such as laundry trollies passing very very close to

easy parking. good size room and bathroom. quick and simple check in

if wanting to use pool extra of 20 too excessive

i cannot comment on the wifi as i did not make use of this free service

good value for money property very good and clean spa and swimming pool good location good to get

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

everything was immaculate, good bar and restaurant

the breakfast was lovely and easy to get, room service was

we managed to get an early check in which was amazing room was upgraded

we had a late check out

room service or equivalent would have been good

the wifi worked fine

location is great for weekend breaks. breakfast full english, bery good.

nothing all was great, early check in and out at 11

my stay was unplanned....i will return with kids

the noise of someone wheeling laundry outside the room early

there was piles of dirty laundry all down the corridors, everything was old and decrepit, the room was dark

i like the fact it had a gym and wellness spa centre too

room service was good

spa needed some maintenance

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

room service was expensive

poor wifi unacceptable, poor and odd.

the staff in the bar later in the evening were not particularly friendly or welcoming.

beds were very comfortable! room service was fast.

good safe parking. reception good. staff helpful. food-especially breakfast - very good.

and our pet dog were made very welcome

excellent dinner, food of high quality, served quickly lots of parking space

of parking

lovely hotel, really nice staff and great location. brilliant parking. breakfast was excellent

the shower, no laundry wash and cooking facilities

good wifi

the wifi was extremely fast and could easily get some work done without any issues

it is also not appropriate to advertise yourself as pet friendly and then require guests to walk back and

location, walking distance from city centre late check out, 11:30- 12pm clean room

location, staff, comfortable, f&b, laundry facility

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities

guest laundry is used by hotel staff to clean their cloth

laundry room, decent gym

there is a restaurant on site and laundry services

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

the hotel were great in accommodating our early arrival and allowed us an early check in

asked for early check in

the front of desk weren t the best

good room service, hot food and delightful service

stay was excellent, breakfast was great with lots of choice

room, gym & accessibility

beds are comfy and pets are allowed

room service was amazing, staff were really helpful and food was lovely

the parking (£18 per night) and early check in (which we weren't charged thankfully)

the bar was expensive but isn't that true of most hotels. nothing else all good.

breakfast buffet, but fine

good breakfast, nice bar area

size of room lovely friendly staff and really good food as room service

excellent breakfast

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

the roof top bar was a very pleasant place for a drink and the views were stunning

they didn t bring my drink when i ordered room service. shame i couldn t stay longer

location was great , staff very approachable, good breakfast service

staff were friendly, the facilities were perfect and well kept room service came by every morning and the

wifi didn't work for one hour but then it was fixed; noise at night but earplugs are provided

the wifi was a bit of a struggle to connect to at times, but maybe that is a blessing in disguise

only negative was the wifi in the room, cut out completely and no normal tv available, you can only log on to

wifi & tv in room

it is perfect for young adults, and is extremely individual

such a prestigious and business orientated hotel the wifi was appalling with best every download speed of 6

good service from reception to bar and restaurant

staff, comfortable room, nice pool, good dinner and breakfast in the dining room, lots of nice

slow wifi

excellent breakfast - will use spa next time

wifi on average was also pretty good as well

wifi conection

we liked the wall of pet fame

ordered room service laftovers and plate wasn't taken away even by the cleaner the following day,

internet and wifi could be improved

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

staff were friendly and attentive, room was very clean, spa was great and good breakfast.

the spa is no longer there

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

very expensive laundry services

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

wifi worked very well

we wanted room service after the concert but we were told it wasn t available ud83dude29

00 for laundry when my bill was 32

there is no laundry service. the air-conditioning was poor.

traffic can be heard from front facing rooms which the kids found difficult the first night

out systems were a bit slow and no room service after 10pm i think room service should be 24/7 i stay up and

beautiful and friendly parking facilities in the centre of city liked the bar, restaurant and gym

no laundry service.

car parking, no laundry,

did not eat at the hotel, but found the bar very comfortable

pool or gym to relax at

we requested an early check in which was not observed

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

wifi was decent too

no restaurant but lovely room service and food

tasty room service

very quick wifi

i think it was a van collecting laundry etc

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

bags of laundry also left on landing through or full

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

fast wifi

stained fitted sheet, it had the ironing folds still on it, but showed stains, meaning that the laundry isn't

there were kids running around the corridor on saturday morning as early as 6am

breakfast area is quite noisy when it is busy.

location , close to the dales and barnsley

hotel lots as daughter kickboxs at the metrodome lovely bar staff and receptionist

when went to room was full of laundry bags ,and dirty laundry on our floor in

no laundry in it

breakfast was amazing and my husband ordered room service (dakota burger) and said it was amazing we would

my car to the parking spot i had booked, all the staff were amazing, friendly, the food in the bar was delicious

fast room service we ordered 2 pizzas freshley made tasted amazing

staff friendly and breakfast was lovely x

wifi wasn't working on my sons tablet, - bar staff was really helpful and tried their best to

room service menu and lack of availability

the gym and pool and the food was incredibly good the chef is a master craftsman

very nice bar with good food. great location.

a shame the ev chargers weren t working

car park & ev charging point made life a bit easier too

close to town had a gym breakfast included in the price

convenient easy to find. good breakfast

warm and convenient for theatres shops etc and a good well equipped gym

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

no room service because of staff shortages

the restaurant and room service menu was limited; especially at dinner time.

bed extra comfy breakfast wonderful...excellent food steak in restaurant superb

bed and pillows great bed comfy wifi get evening meal, lamb and steak staff professional

i arrived to heaps of laundry piled up next to my room, though it was moved

still got to use pool and sauna

it s a shame the pool isn t bigger but it s lovely to have dip

swimming pool closed on on day of arrive due to chlorine levels but was out of there hands

room service not available for the bride and bridesmaids

laundry service is inconvenient

no cooking allowed no microwave no laundry no iron box

no laundry, definitely a problem for people planning for long stay.

staff very helpful & friendly. bar prices good and our room was clean

clean room, lovely helpful staff and excellent breakfast. a great stay. very happy customers!

good breakfast

i had room service both days - one day continental and the other english

staff very friendly, rooms clean, bed comfortable, shower hot, breakfast

of parking

the bar is very basic and could do with a refurb

the view from the room was great and our daughter was impressed that there was free wifi

also pet friendly and our dog could come with us in a designated area at breakfast

giving the kids some easter eggs as treats was a good touch

am) late check out aloud me

breakfast was hot , fresh and plenty of it

great breakfast beautiful gardens and grounds easy parking friendly helpful staff lovely room

food, bar choices and rooms

lunch was nice and the breakfast freshly cooked was also excellent

great layout, good food, great staff, nice outside seating, ev chargers that were easy to use

they have recently added ev charging points which is essential now in hotels of this calibre

i stayed two nights in the executive suite which was very comfortable and had good room service

can be improved more no lift in hotel as we had kids with us so it was only struggling

good menu and bar at v reasonable prices

not working bar and restaurant closed only food available was what was on room service ordered cheese burger

it's my goto hotel when i'm moving the kids in and out of university digs

no fridge, no aircon,no laundry

the only negative was the bar closed early.

location was excellent for us as we were only 3 minutes away from the bikers bar where we were holding an event

...umm no room service but even that wasnt a biggie

window, double doors in corridors made so much noise when people came through them, choice of room service would

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

quite a lot of noise from bar, other guests & laundry room

the room was right under the laundry room, at the back, past the

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

the staff must have been using the laundry room which was above our room

we appreciated the free parking

always parking available

the mini bar was a great focal point, especially as this is a dog friendly hotel which as you can imagine

i also liked to bar area which was perfect for friends staying in different rooms

good quality wifi