absence of laundry no fridge no enough blankets

wifi was no good.

although currently being renovated to the function room which looks lovely now there is also a bar which will

it s like home from home and the staff are amazing, i can t fault this place also has free parking you can

was friendly, hotel was fabulous, staff very smiley and helpful, food was excellent, parking a plenty, great

stayed before in the same room however this one was abit smaller next to a laundry room and there were things

unless you drive it isn t the easiest to get around room- view from the room was dirty laundry, the bed side

on the ground floor and looking out of the window all we got to see was the depot full of dirty laundry

clean laundry (bedding/towels) outside in cages open to the elements and wildlife on a rainy night

there is a good wifi signal throughout the hotel

lots of parking

the charge for a pet is too expensive, a lot of hotels we stay in don't charge for pets.

gym was very basic

we were staying with our two young kids and asked for anything extra extra blanket and were told there is no

i had no time to use the gym anyway, but there wasn't much to this one ud83eudd2d

location spacious, great staff, good parking, good shower and wifi

no cleaning of the room, would have appreciated sone extra towels, toilet rolls and bin bags the wifi is terrible

large, quiet room. spotlessly clean. nice bar area. decent breakfast selection.

i didn't try the breakfast as i didn't have time but the small bar menu was quite nice

some games available for children in bar area

noise early in the morning even bank holiday monday with the bin wagon and laundry

went in the spa facilities and used the swimming pool with the jacuzzi and the only thing we didn t like was

great room service

big room.big bed, very comfy. all very clean. great room service

just disappointed the jacuzzi was not working and the swimming pool had a smell to it.

stay was fabulous as always we have stayed several times in christmas eve just found the new bar very noisy and

easy parking, easy check in, handy bar, nice breakfast.

hotel is slightly out of the way and the restaurant and bar food menus were dear maybe a middle priced bar menus

no tv lounge, only 1 ev charger

we were directed to a nearby golf course, close to worksop, as recommended by maria on reception (who was

laundry service very easy to use

sounded like trollies from laundry or kitchen being pushed around a lot

no on-site laundry mat.

four and with half board had a real nice 3 course gourmet dinner included for all of us with good kids options

friendly staff from reception to bar staff early check in appreciated, especially when the hotel was busy with

like laundry bag and slip, or hairdryer, were not on the room

kids had a great time. happy kids, happy grandparents

it s a bit frustrating, especially at night time with small kids

free spa use and cheap parking on site

bar restaurant and spa facilities on site

view (had a brick wall view) no laundry services no electric iron and ironing board in the

a lady staff taking laundry into a lift , rude and glared at us .

my train gets in before 2 reception explained it was early my fault as i normally ask for early check in so

we didn t book a breakfast, we decided we wanted breakfast but we re told that the kitchen was now closed

having to give email for wifi access and signing up to newsletter

breakfast was nice, staff friendly, location handy and plenty of parking spaces.

good parking space and friendly accommodating staff

that checked us in on the bar was lovely made us all feel so welcome, even went out his way to help us find a

wifi was dreadful, tele reception very poor

had an evening meal, lots of choice and you can eat in the bar area if you have your dog with you

housed me next to the laundry store

no laundry facilities or service at all

no laundry facilities because christmas and no change of towels

be better if there's a laundry in the hotel

very good wifi reception too

fairly priced drinks & reasonable price for a late night room service

wifi poor

quiet location. plenty of parking

lovely gardens to walk around and great big fireplaces to unwind in front of

the building is gorgeous and the parking very convenient

didn't think it looked very nice having dirty laundry bags outside the rooms at this time being as check in

finally, the housekeeping team would leave dirty laundry, glasses and crockery piled in the corridor from the

we were not able to order room service by telephone and had to go downstairs to order.

i had a massage which i really enjoyed while my husband used the well equipped gym

the breakfast buffet, the spa facilities and the bar area contribute to

shaving kit / laundry bag when we aked we were told that there was a charge for one (the shaving kit) and the

the gym had everything you would need on a short stay

the pool tho small is managed well with a maximum of 8 people allowed at anytime

nothing - didn t dine there or use the spa though

the room was large and spacious and wifi was pretty good

room - the view was a blank concrete wall and hotel laundry

the free wifi was very fast and the bed was very comfortable

great breakfast and the facilities were good for an overnight stay - bar, gym,

food we received during room service wasn't very nice but the breakfast was lovely

good choice of food for room service

others ,food at the restaurant was not upto mark, service was slow, there was a mess up with our laundry

in the early morning by noise from outside due to a laundry delivery within the hotel premises below my

said a/c worked well certainly nights and didnt a few others , was a bit of a mess up with our laundry where

we received, we come for my birthday and the hotel decorated the bed and give us 2 drinks at the bar which was

modern clean great breakfast.

it has a small cardio gym

got there early and room was ready so was nice not to have to wait or pay extra for early check in , close to

late check out time

the added bonus of an early check in and late check out (2pm) on the executive rooms is a total game changer

kids rooms were very small and stuffy

the reception was full dirty laundry bags of the refuges

if i stay there again i will ask for a 3rd floor room which is not opposite a laundry room

i wished i have a bath in my room as i had 3 kids with me and would of be easier using a bath instead of

were onto it straight away, very helpful and great communication, the room was excellent and the breakfast

everything was perfect from the parking to the extra size of the bed, excellent.

i arrived at 1700 and walked in through into an untidy reception area with dirty laundry stacked up

of laundry left in hotel corridor floor for hours outside our room, not given wi-fi code upon check in

breakfast could be upgradef a bit...bring back the cooked breakfast

didn't take breakfast.

large room and bathroom. excellent bar and food. quiet at night.

modern , fresh and clean , lovely bar area

some equipment in the gym did not work. breakfast was not included.

was nothing i didn't like from reception staff to bar staff and breakfast staff excellent stay from

cleaning staff and kitchen staff as well as room service were very friendly

clean, modern, good gym

and rubbish hospitality i was harrased out of my room when the receptionist said i can do a late check out and

property, fantastic hosts couldn't do enough for you recommending pubs, events etc and the breakfast was

wifi worked well

clean and wifi.

some breakfast food can be too cold, especially baked beans and sausages.

no iron in the room means you have to use their laundry service

corridor noise in the morning, our room was next to the laundry area, but that is a minor thing.

washing laundry hours shower flooding bathroom floor

washing laundry service was not

bar in actual hotel opens but restricted hours

pet

bar staff sunday evening, great fun & very accommodating, great chef with tasty food, easy check in

good location, clean and quiet, ev charger

the hotel itself was clean, breakfast was nice and the room service food was amazing too

much ventilation and being charged for late check out on the hour

no laundry facilities, no bathroom fan in room 411

really appreciated the spa but it is a bit of a rush for breakfast when the pool doesn't open until 08

late check out good

lovely swimming pool, super grounds to walk in

our room had cobwebs, holes in the towels, and the carpets. and poor wifi signal.

laundry took 2 days instead of the 8 hours stated

not like cleaner girl having push laundry up hill

perhaps we got a rubbish room (don't stay in 46), the laundry room to the right was almost always open so we

beautiful venue, bed was really comfy, breakfast was perfect! def one to try!

kids swim times limited our use of the pool.

dirty dishes and laundry left in the hall for at least 15 hours during my stay

provided for pet thank you the room very clean and comfortable the bed excellent and

good breakfast and enjoyable bar area.

loved the grounds and the littl bar the staff was exceptional

my son was also super impressed with the room service

there was laundry on the stair case when we arrived but not the end of the world!

was allot of laundry on the landing and it looked like they need a specific room for it

parking can be difficult

wifi didn't work but they gave me a alternative without hesitation

the room was quite small and the wifi wasn't great.

i realize the need for safety for kids and suicides but a little more sense could be used with openings, or

with appropriate wear and tear, simple room with proper old features not modanised with fancy bars and new or

the bar meals were very good but a little on the small size.

nice relaxed environment, parking was great!

even showing me round the hotel to find the gym

like the multiple bags of dirty laundry scattered throughout the halls, which was there when i arrived at 10pm

aircon was not working. no fridge in room. no guest laundry.

breakfast was excellent

really enjoyed the breakfast and the bar staff were great

just off the a1. grounds for dog to walk around. pet friendly.

property, only one way in and slight delay on morning (10 minutes) when we were leaving due to laundry pick up

wifi was ok

clean, friendly, adapted to my change in plans, excellent breakfast.

the breakfast was the best hotel breakfast i have ever had

a little cold in bar area during the evening

turned in laundry to get washed & was returned a black sweatsuit with bleach spots all over it

there was a laundry truck parked outside my room at about 5:30am, that disrupted my sleep a great deal

store her milk in their fridge, the travel cot was set up ready with bedding when we arrived, and laundry was

this a few times, the wife and kids love the breekie, but i give it a miss, especially the sausages, come on

the breakfast was exceptional for the price

restaurant food was lovely good breakfast

poor wifi connection thin walls and very noisy neighbours

receptionist was so welcoming, and lovely, the bar tendent was amazing friendly , night think cleaner

breakfast was excellent , and the bonus of the adjoining bannatyne spa was

comfy room, clean and good choices for breakfast

stained fitted sheet, it had the ironing folds still on it, but showed stains, meaning that the laundry isn't

excelent breakfast perfect location right on motorway junction

kids wasnt happy with the comfort of their bed

one ev charger, probably belongs to the carvery, was out of action

ideal location ,clean rooms,excellent breakfast ,superb staff

photos are of the laundry that where in the corridors when i checked in on saturday

hot and no fan or air conditioning, no laundry facilities, could not cancel room even when i booked a different

dirty laundry in corridors all night and still there in the morning

no air con, no fan, no laundry service and expensive

all was good, including late check out

to make matters worse, a door directly opposite our room was propped open, pumping humid laundry air directly

building, very thin walls, no laundry facilities, no heating

free wifi very reliable

car parking was a little awkward but can't be helped this close to the center.

drinks at the bar were quite pricey and the tv within the room didn t work but this didn t ruin our time

room was noisy due to service vehicles and service traffic such as laundry trollies passing very very close to

as this was an over night stay for us to head out to a concert locally staff on reception and in bar area and

surcharge for pool if on a weekend or booking through booking.com. 20!!

the breakfast was very tasty and parking was good..

were not allowed to purchase just side orders in the bar with our drinks both times

breakfast is excellent the ladies are so friendly and helpful, the decor of the hotel is lovely, parking is not

location plenty of parking outsdanding clean rooms hairdryer, iron and ironing board available has a special

evening meal - had in room service

beautiful property, lovely bar and great rooms. staff all really friendly and helpful.

early check in, good staff,nice bar.

bigger gym facility other than that no complaints

room service was very nice

free parking on site, added bonus :) hope to return

was a bit slow in the bar area coming round to ask if any more drinks were wanted

the shower and spa bath was amazing not to mention the hot tub

what to expect given the rundown decor and poor cleanliness which culminated with a pile of dirty laundry bags

our room was next to bags and bags of laundry which were stacked on the floor in the corridor

parking on site

ample free off road parking

nice bar downstairs and the food was excellent