they had laundry facilities down the hall on the first floor that were very convenient

on-site laundry available, and staff provide free laundry supplies

they had a small office area were i could print off a few things for work and laundry facilities which i also

a fake fireplace that looked like it turned on with a switch

had fun in the pool

no laundry facilities

i didn't like the fact that there wasn't a laundry facility on site.

there is no laundry room as advertised

parking lot didn t feel safe, we were worried about our car all night

smoking room was not as nice as nonsmoking room at previous stay

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

grandson enjoyed pool

comfortable beds, clean room, and nice buffet breakfast

also the bath did not drain well as i was showering so i was standing in a pool of water

my husband then had to drop off the rental car and the hotel shuttle service picked him up and delivered him

love the availability of laundry facilities for guests

laundry on premises

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

we were adjacent to the laundry, so we heard those noises throughout our stay

five rooms--no glitches great shuttle service friendly reception quiet (even though tons of kids were milling

nice room good breakfast

not only did it have more than you could wish for (kitchen with dishwasher, comfortable couch and more) but

free wifi internet speed

the bathroom had a nice walk in shower, it also had a nice kitchenette

even cold breakfast from 3am to 6

i needed the laundry, but it was out of order

needed to do some laundry and there was no information about where the laundry was

laundry for guest was only one washer and one dryer and the room was super warm

close to airport, decent gym

parking is a hassle. coming in at 9-10pm and had to circle and walk quite a ways.

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

only thing i would complain about is not being able to use the gym and pool, but that s just covid things

great choice for early flights, extended parking better than airport and dropped off at checkin

no room service because of covid -- no menus in room to order food from restaurant, so main desk said

pool and breakfast, bed was comfortable

wish there was laundry facilities for guests.

wish they would have had on-site laundry

the lobby is in a hallway that used to be the laundry room while under construction

delicious breakfast! good value. like the interior design. so fresh so clean!

upon our arrival the parking lot had a few potholes

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

needed laundry detergent and they were out as well as many other items

close to airport and shuttle

had to stay on the bottom floor with a pet

the unexpected pet deposit, and unable to leave my pet while i went out to dinner.

the gym was sad. broken equipment and no water in the gym was a problem.

i wish the pool was a warmer temperature and the beds were a little more comfortable.

great staff!! loved the sports bar as well!

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

the laundry room was right down the hall

some of the dryers in the laundry area didn t work properly

laundry onsite option was a huge perk

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

shuttle service to airport very limited and long term parking charge

room we were put in was next to the laundry room

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

many kids and they were so loud, we didn't get to enjoy the pool and hot tub

the location was easy to find, the beds were comfortable and even though there were a lot of kids/families

there is a musty smell by the pool. maybe use damp rid?

breakfast was kinda skimpy

clean rooms , friendly staff, good breakfast and comfortable beds

breakfast buffet was better than usual

didn t replace the coffee in the room or make the beds but that was very minor and we have 3 kids

that over looked the breakfast was grear she kept the area clean and full besides smiling and offering

super comfy beds. clean and quite even with a lot of families with kids staying in the hotel

i was blown away with the breakfast

the kids loved the pool and breakfast

bagged breakfast not mentioned on the reservation and closed amenities (gym).

nice staff. ok gym

room was located right next to the laundry and the dryer was not fun to listen to that night

they have an indoor swimming pool, gym, and a laundry room

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

very easy to use laundry service as well

airport shuttle is available

liked the fact that there was a guest laundry

guest laundry was in terrible shape

nice kitchener great view of airport area so i could see planes landing and taking off

my kids love the glass elevators. i loves the salt water pool.

no hot tub and small pool

convenient. had a laundry.

parking area was too small for amount of guest

the beautiful young woman that takes care of the breakfast is very personable and a pleasure to see in the

breakfast items rotated

the gym was good as well and very convenient to maintain part of our workout routines

the pool area and basketball court was great for kids

kitchen in suite was very nice

room was perfect and the kitchenette was exactly what we hoped for

kids were very disappointed

very clean, friendly staff, great place to stay with kids with the pool and basketball goal.

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

really appreciate laundry facilities for guests

left a small pile of laundry and have called they stated that couldn

the laundry: dryer was out of order

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

i needed to stand on my laundry bag to operate the microwave

the breakfast is frozen breakfast sandwiches, yogurts, all kinds of snacks and muffins

a little bar of hand soap for the sink would be appreciated

the location and parking were great!

breakfast could ve been better. it was just packaged muffins.

the key card did not get the pool door open and the laundry soap was out.

hot tub and the pool water was like sea water

it would of been nice to have a to go bag for breakfast

loved the gym and pool

we enjoyed the indoor pool and the breakfast. our room was great and we enjoyed our stay.

the pool was closed and the continental breakfast needs meat.

the pool was closed for maintenance

pool area was nice

website didn't mention it was under renovation and the pool was shut down

also the breakfast was just cereal, nothing hot

laundry room could have had moe than just one washer and one dryer

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

small indoor pool, laundry facility

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

with the weather issues laundry was delayed, but it couldn t be helped.

provide at least brewed coffee and donuts for your advertised breakfast

my confirmation and a placard in the room stated that breakfast was included with your stay

breakfast

the continental breakfast was limited to waffles, cereal and milk

no wifi password

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

would have liked a hot tub or a warmer pool but that was certainly not a deal breaker

we had kids and didn t get in until 9 and wanted the to have some fun but only had about 20minutes

the pool was very small, great for little children, but not for my older kids

swimming pool could of been bigger.

it was fine. it has a place to do laundry onsite.

it was pet friendly, but very clean!

going to the pool but the water was too cold

pool for kids to swim

to covid had pool rules one hour at a time based on no more than 12 at a time in the pool

they pulled the breakfast very early

very plain no soap breakfast was not good

we had our dog with and they only allow pets in the smoking rooms and you have to pay extra

located across from the casino we were having a meeting at

terrible breakfast area,

pool and breakfast

pool was falling apart

breakfast was very disappointing

loved the friendly staff and all the abomination they had. especially with having kids!

clean, friendly staff, good breakfast

friendly, near great wolf lodge, very clean, smells lovely, wonderful workout facility, laundry, room has a

in a lot of the amenities since we were only there one night, but we noticed there was free laundry and a nice

available games and misc items to borrow, the cleanliness, great supply of cooking utensils, free laundry services

the staff was super nice, and helpful. free laundry is awesome yo!!

we did laundry a couple times during our stay

staff was helpful when i needed to use the laundry

flat top cook top, coffee maker, toaster, hair dryer, dish soap, sponges, dishwasher pod, laundry facility $2

size of the room was great, nice to have a decent sofa and a separate kitchen which also included a dish washer

we also enjoyed the pool/spa services and enjoyed our stay

the lady that worked in the kitchen was talking about our kids and it was very unprofessional

breakfast was great with lots of choices

breakfast wish it was out later design of room efficient stylish and comfortable sofa and

wish there had been a bike in the fitness center.

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and

best hotel breakfast i've ever had!

pool, exercise equipment, and location.

the integrity of their parking lot could be better or fixed up.

needs a real breakfast /,restaurant near or expand the present bar to include more

the hot tub looked a little grey maybe from not cleaning and lots of kids being in it

to have the snack bar/market down in the lobby with a wide range of food and drink for the kids to raid and the

the pool, ice machine, laundry room all were closed

pool was small

the staff was great, the pool is fun, and the breakfast outstanding

extremely convenient for our activities, indoor pool with water slide fun for all ages and the staff was overly

actually wanted to go to the swimming pool, but just ran out of time due to opening and closing.

no laundry facilities

pet friendly

parking was kind of tricky but not sure anything can be done about that

i didn t eat enough that much breakfast because i was fast

the pool was not clean. bathroom is too tight.

clean, excellent breakfast and pool

the pool was shut down by the city so i was not able to do my water workouts.

location, parking, excellent breakfast, and all staff members.

the staff is very kind and helpful, and the complimentary breakfast is great

location, parking, excellent breakfast, and all staff members.

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

the first room was very stuffy and had an odor that smelled of a pet being in the room prior.

no breakfast no pool due to covid19

breakfast, workout room and convenience of location.

the fitness center has too warm. i suspect the ac unit needs to be serviced.

got a room next to the kitchen/pantry it had a weird smell and on my first night that i got there from a long

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

the breakfast was awful and my kids swam in the pool and were itchy all over after showering after swimming

the pool was really warm for mid january

noise from the laundry facility could be heard from the room

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

pool was very nice

the beds were fine for our kids but we have back problems and they seemed to make it worse

the pool had floats for the kids to play with and was not very crowded

6) requests for additional towels had to wait till next day when laundry service started up again

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

my room (218) must have been above the laundry; because at certain times

they did not have a laundry facility

fact that you don't have a laundry room

i didn't see resteraunt or use pool but pool and area very clean

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

breakfast was excellent and the wifi was speedy.

the free breakfast was amazing with many choices

we did not get any housekeeping service during our stay and the pool was closed

bar because there was no soda machine back there so she left the bar many times to go back to the kitchen

conditioner didn t work properly in the room no room service no house keeping no pool but still the same high

the bar and restaurant was closed both friday and saturday night

also the bar was not open and no breakfast

the other guest took up the whole pool all day and i didn t get to enough it for the two nights i was there

pool water smelled dirty. room was worn with chips in paint, dirty rug in room

pool table and heated indoor pool

the pool was very cold. it was hard to enjoy more than 20-30 minutes.

wifi was also down

laundry room

bed, quiet hall, quick elevators, nice bar attached, close to venues, newer building, felt

by the way, the pool was heated, and the room was warm even in january

there was no listing of what was available to the guests from the kitchen/prep station area

bar, pool, location, staff, breakfast

casino attached along with several restaurants

no self serve coffee bar in the casino.

casino bar tender

losing at the casino

the hotel smelled like smoke and the gym was too tiny with barely any equipment

laundry room

price way to high, first room we were given was not clean and ready, wifi was slow and could hardly get more

great location, very friendly staff, kitchen equipped nicely for extended stays

the pool was to cold to stay in for long

the pool was freezing. the smoking was horrible it smelled so bad.

laundry room only had one washer and one dryer so i had to wait a bit to get started

also appreciated the couch being twin size with twin size trundle also, as a couple extra kids stayed with us

also appreciated the couch being twin size with twin size trundle also, as a couple extra kids stayed with us

only reason i didn't give a 10 i would recommend this hotel my 26th anniversary went to ameristar casino it was

the pool was small, and didn t have a hot tub.

the guest laundry machines were broke also

laundry room was very convenient

room service stunk

the gym was dirty

whole place needed to be cleaned the hot tub stunk the bathroom was not cleaned the parking lot had all kinds

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

insistence that i be in a h-cap unit on first floor because of my pet

breakfast and easiness of extending

i would have like to check out the pool but did not have time it did look nice

no late room service

extremely pet friendly. staff was lovely.

pet friendly

com error, but the pet fee was not explicitly stated and so we arrived to an extra $75 non-refundable fee added

the drinks at the bar were extraordinary and the art in the gallery was mesmerizing

breakfast could be better

then the breakfast excellent so close to the convention you can walk and ride the train for free

clean clean clean!!! modern! beautiful! great breakfast!

signing on to the wifi was a pain but once i got on it worked ok

didn't have time to check out the gym

self-service laundry room

nice breakfast, coffee in the very early morning. good guest laundry.

great hotel with excellent amenities. free guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

enjoyed the breakfast except for the eggs!

checking in we went to our room and the hallway was full of dirty laundry

bar soap in bathroom, also cleaning people did not supply a laundry bag

however no laundry bag nor any bar or hand soap

check in was unpleasant. server in bar was average. neither had much personality or hospitality.

the indoor pool was freezing cold so my kids couldn’t swim and they were looking forward to it

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

we were told there s a soda machine in the gym but was sold out of everything then wouldn t give your

limited room service choices

no pool, no room service after 10pm, no vending machines, and a weird smell in the lobby