the pool was on the colder side. wished it was warmer

the fitness center has too warm. i suspect the ac unit needs to be serviced.

used streaming services on the television, and i know we stayed during a busy weekend but the parking is limited

the rooms were very clean, the staff was great as well as the breakfast

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

the pool was very cold. it was hard to enjoy more than 20-30 minutes.

microwaves should be in the rooms. pool was out of use.

gym, bedroom layout

room was clean, gym was incredible for a hotel

the bar the pool table and the night staff

laundry room

the pool was down.

gym is amazing swimming pool great

the breakfast was amazing

more handicapped parking places would be useful.

6) requests for additional towels had to wait till next day when laundry service started up again

they did not have a laundry facility

it was ok and they have a laundry area for customers

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

asked for one when we got back and did not have keys for the laundry room

food was amazing as well as the drinks and bar tender

the casino was very fun with great staff

the gym

big comfy beds, casino downstairs, nice place.

believe there should be more hannicapped parking spaces in front of hotel there were only 3 others were clear

great hotel with excellent amenities. free guest laundry.

nice breakfast, coffee in the very early morning. good guest laundry.

self-service laundry room

they had a guest laundry facility, which i did not use, but seemed useful

extremely helpful staff and staff at the bar are so welcoming

clean clean clean!!! modern! beautiful! great breakfast!

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

hotel, great gym, very clean, polite staff, central located, good spacious rooms and very comfy beds

didn't have time to check out the gym

staff were friendly and helpful, especially the chef in charge of breakfast

, dresser with built in bar type fridge which worked for our needs

the drinks at the bar were extraordinary and the art in the gallery was mesmerizing

the staff was amazing! the room was super clean and room service was superb!

the gym was great

bed was comfortable, and the staff was very helpful when we did have issues, and room service was extremely

the integrity of their parking lot could be better or fixed up.

parking

i enjoy the swimming pool and it not being cold so my kids can enjoy the pool in the winter.

the bed was hard and hard to fine a parking space

the rowdiness allowed in the pool. other guests made it extremely difficult to enjoy the pool.

breakfast was great with lots of choices

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and

the hotel setup, the kitchens in the rooms were so nice

breakfast wish it was out later design of room efficient stylish and comfortable sofa and

the room service was nice, but make sure to ask for ketchup for potatoes, salt, and pepper

the room was great and i enjoyed spending some of the evening at the bar listening to live music

i got it that that the bar area sits squarely in the middle of the restaurant but when you are paying a premium

we were not able to connect to the wifi or sign into any streaming apps on the very difficult to use tv system

i was woken up by the kids at 6 in the morning

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

would like to stay when their restaurants and room service are back to running

of room, comfortable beds, large size bathroom, fridge and microwave in room, easy to access wifi

atno fault of hotel the bar was closed due to coved 19.

fun speakeasy bar to start the night, two blocks from a great nightlife, and plenty of breakfast options to

bar soap in bathroom, also cleaning people did not supply a laundry bag

checking in we went to our room and the hallway was full of dirty laundry

however no laundry bag nor any bar or hand soap

staff, room service, drinks, breakfast were all excellent.

the swimming pool was hard to get to.

modern and updated, free laundry (self serve)!

she was so sweet to my kids and helped us with the pancake machine

the next morning we went to the front desk to confirm our late check out time of 3-4 pm and the front desk said

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

breakfast was outstanding. location was perfect for attending an event at t-mobile arena.

in addition the staff ( front desk, valets, bar and coffee bar staff and housekeeping)is wonderful and genuinely

too much, didn t try, looked good for breakfast people.

did not eat the breakfast.

the only thing we didn't like was no option of a hot breakfast in the hotel.

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

breakfast through room service was awesome.

some include breakfast some did not

the staff at the reception and in the breakfast room were extremely helpful

staff on the front desk and the bar (drum) we're amazing, saw i was on my own and took the timeout to interact

worst problem was 3 kids followed me back to the hotel yelling at me

room service didn't offer soft drinks at all

twic for morning room service, said they were busy and would call us back

one time we called room service and got no answer

although it would be fine for kids it is a hotel geared more towards adults

wasn't inviting for families with kids

very modern, clean and exceptionally helpful staff. pool and fitness area was wonderful

pool, jacuzzi, gym

great location, cool bar area and spa!! looking forward to the spa opening!!

more of a pet walking spot

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

breakfast lady was upset because someone didn't come in so she was yelling at people to clean up

location, room, gym

breakfast was delicious and awesome

i wasn't able to use the pool or gym, but i had no issues using their laundry room

the kids loved the indoor pool and free breakfasts

heater on the pool was broken which made it too cold to swim

location size of room kitchen

breakfast was great, nice full kitchen in the room was great.

the bar a dining area was closed because there wasn't enough staff.

really nice room, gym was also nice. cocktail at bar was nice when it was open.

not having continental breakfast. paying for parking when the room rate is already high.

only avaiable was a small bar like order area

pool, and fitness center

i did not like that there was no room service with our 3 night stay.

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

the pool and the front desk people

staff and pool were nice

bar because there was no soda machine back there so she left the bar many times to go back to the kitchen

the swimming pool wasn't open

we had our dog with and they only allow pets in the smoking rooms and you have to pay extra

pool was down, very little staff, some fixtures broken

your site listed a pool and hot tub, pool been closed for 7 years and no hot tubs

rooms hot. located middle of nowhere by casino. no restaurants,

room was spacious, and having an in-unit laundry was a huge convenience

breakfast started the day off just right and valet service came in very

liked having breakfast and a bar at the hotel as well

the hotel was super clean, good amenities (gym), and good location

got late check out but they were kind of weird about it

room and gym were both very nice

the style, location, pet friendly policy and price

wifi that weekend

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

i have stayed here before but experienced the bar for the first time on this trip

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

requested for extra plastic laundry bags and was told that the hotel didn't have any

a girl was on her period in pool on her legs and kids jumping off the swimming swim way to get in almost landed

room service not every day trash service you should call to collect you should ask for beds

gym was good

no room service

location, activities and pool!

evening bar was understaffed, with one of the three employees ignoring customers and the other two trying

it?s a great place to stay if you are taking the kids to lego land and science city.

also wonderful swimming pool

instead i went home and did laundry, and did not make it back

was great, and the wifi actually worked (often hotel free wifi connection is terrible)

pool needs to be bigger with more options for younger kids.

kids running up & down the hallway

my family (husband and 3 kids) had it to ourselves when we were swimming first thing in the morning

laundry room was very convenient

the guest laundry machines were broke also

area that this hotel is in, and especially the parking lot feels very unsafe

pool was okay, kids enjoyed it

wish we had the kids with us and we stayed more than the night

no laundry available and our room 112, fridge doesn t work well.

everything was wonderful! really convenient laundry facilities!

insistence that i be in a h-cap unit on first floor because of my pet

the wifi was down the first day and most of the second day

free parking really good breakfast

laundry room only had one washer and one dryer so i had to wait a bit to get started

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

the salt water pool was wonderful

breakfast was amazing! great view of worlds of fun! very clean and nice hotel!

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

laundry room

the pool not being open and when it was open in the morning it was freezing cold

great location, very friendly staff, kitchen equipped nicely for extended stays

pool was a little small

staci made it possible for our room to be next to the pool for the children

no breakfast included no laundry on property

couldn't get on wifi and this is a major issue for future longer stays

our room was lovely and spacious, food at the sports bar was good too - delivered by a robot!

there’s an arcade for the kids

there s an arcade for the kids

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

didn t like that i was charged a $100 pet cleaning fee and they didn t make that aware when i was signing

double normal rates because of nascar rates and other sports activities for kids that weekend

gym/workout room next to my room didn't work out well

breakfast could have been a little more upscale.

car parking and guest laundry are great!

breakfast could have been included for what we paid and for the quality of breakfast.

parking is $21.00 a night, and breakfast is no longer free.

are locals but just got away from the kids for a night

parking to check in.

bar being next door lead to drunk ppl at my car when i went to get something out of my car

wifi did not work throughout the hotel

just at night be i g so close to the bar and people outside near the vehicles.

i was expecting the restaurant to be more like a restaurant than a bar

spacious, clean, free wifi, and very friendly, helpful, and bright staff

especially consider including a laundry room in your facility please

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

the wifi does not work

the breakfast included sausage and waffles and was clean and well organized

was only 10 or less tv channels to watch i have kids that love to watch cartoons and there was none so thank

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

my wife and i were extremely pleased and the room service was spectacular

the bed was great i loved the shuttle

loved the room and bar the bartender was very nice n friendly

no room service

and there was barely enough room for my child to play in the pool because there were 5,000 other kids in it and

the pool was small and breakfast was not regularly refilled as things ran out

don t inform us that the pool was closed until we had our kids in their swimsuits and went downstairs

they want and don t care about there guest having to park across the street and walk with young kids lounge

the pool has also been closed down by the hearth department and not in use

room service experience

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

gym seemed well-equipped although i did not use during my stay it due to illness

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

price of cocktails at the hotel bar

liked the indoor parking and on site food and bar areas

clean facilities and a nice gym

family friendly the bar stayed open late

laundry facilities

location and pet friendly, staff was very friendly and helpful

plus the rooms are huge with a kitchen

the gym had a good variety of exercise equipment

fireplace coffee breakfast location

have a laundry room

00 for a single load laundry soap

it was clean , the staff were very friendly, the free breakfast was actually pretty good.

hear people above or beside me and i felt our room was well insulated and of good quality that my kids weren

they went out of their way to speak to me every day, from the kitchen to housekeeping

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

gorgeous hotel. swimming pool, gym, location.

pool was currently closed

clean and kind people. the pool and fitness center

comfortable beds, tv channels i like, pool area fun for the kids & room for adults to gather & play games,

nice hotel in a great location. really nice staff and the pool is top notch!

sent emails prior to my stay to enquire about airport shuttle service and to book an extra night - never got an

great location spacious rooms high ceilings cute courtyard rooftop bar and pool friendly staff

they do have a shuttle, but just know you aren't going to be walking out the front door and into the shopping

more choices on room service menu but given the size of the hotel it isn t to be expected

) there was no: room cleaning; laundry service

lounge room service could stay open later.

nice facility. lack of pool and ac breakdown. only negatives. jazz bar a huge plus!

24 hour room service would have been wonderful.

room service was very courteous and timely

excellent laundry service

pet friendly

food i got for breakfast room service was actually so sad

happy hour with don, breakfast with theresa. the pool was refreshing

cleanliness, staff friendliness, pool area.

it had everything we needed - even a spa tub

there was no steps or railings to get in & out of spa tub

parking area was a little tight, however it was never inaccessible or flowing beyond its capacity,

the room we stayed in was nice, well equipped and comfortable. the spa tub was very nice.

we stayed in the english spa room which was cozy and cute

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

laundry facilities available

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

small indoor pool, laundry facility

with the weather issues laundry was delayed, but it couldn t be helped.

the key card did not get the pool door open and the laundry soap was out.

pool water was very nice but the room itself was stifling

stayed at the pool late at night and the noise carried to my room facing the backside of the hotel

the breakfast is always incredible and the pool was fun for my son

perfect for our kids

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

parking

spa was hot! indoor pool was cool.

i wish it said online that the pool was not open .

inside pool was a little to cold.

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

half of the equipment in the gym was broken and rusty

the first room was very stuffy and had an odor that smelled of a pet being in the room prior.

pet friendly clean

the new room was perfect, very clean, quiet, comfy bed, good wifi, and lot's of channels to watch

the swimming pool

no parking!!

ice cold pool

pool was a little cold

we used the guest laundry service which was great with a longer term stay

the room was very nice, and clean. the laundry was really nice too.

breakfast was my least favorable item

the expense for wifi. $4.99/day

everything was good, except that we didn't have breakfast.

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

noise from the laundry facility could be heard from the room

the breakfast sucked the wifi was terrible also

pool area was very clean and well-maintained

it for the pool for kids, and it was closed to fill up with a hose so we didn't get to use it

great location and nice amenities... open laundry room facility with seating while you wait.

laundry facilities were inadequate with just one machine

the laundry room was a welcomed amenity

our room was in the basement, near laundry etc

we have a perfectly trained pet that was cleaner than some guests would be

no laundry facilities

in another room we stayed the while they change the knob the back door key fob didn t work the wifi wasn t

fee for small pet, tried to book extra night was a hassle. ended up not staying.

pool and hot tube water was perfect temp couldn't have been any better

people were trying to leave, we saw no one st the front desk when we were eating breakfast and witnessed them

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

also the office smelled like pure laundry detergent and bleach

the door to laundry room locked early

excellent wifi in room 169

the price the room was dated at first for a good period of time the wifi was out the directv cable many stations

breakfast was fine, room was amazing.

a nice stay, quiet night, and good breakfast bar

their breakfast is great

location! cleanliness! decent breakfast!

the parking lot was not cleaned and i missed work because of the amount of snow