way just for the hot tub only to discover when we got in that it was the same temperature as the pool and we

breakfast, zach was wonderful at check in .

however, when it comes to the breakfast that is offered in the pictures are very misleading

inoperative hot top low grade breakfast choices

breakfast was very minimal

convenient. had a laundry.

the gym was good as well and very convenient to maintain part of our workout routines

good gym and pool

genuinely friendly woman at desk - spotlessly clean - comfortable bed - parking - location was walking distance

parking area was too small for amount of guest

i needed to stand on my laundry bag to operate the microwave

location was perfect, parking was a breeze, the staff was very friendly, the room was huge and more like a mini

rooms, friendly staff, very quiet, enchanting use of old architecture, ada room, loved the full kitchen

not much was offered for breakfast but with the pricing i wasn t disappointed.

best of all, we had a full kitchen and sitting room

breakfast was good and not late ot was on time

the gym was a nice asset to the place

super comfy beds. clean and quite even with a lot of families with kids staying in the hotel

luckily kids don't care and our son still had a blast so that's all that matters

the room was modern, clean, great small kitchen, and we would have taken the shower home with us if we could

comfortable temp didn't make it to breakfast host friendly and

pool is tiny and no hot tub.

have larger pool for swimming, and make sure the lift to assist disabled persons is operable.

breakfast buffet was better than usual

says pool was way too small and not very kid friendly

it was fine. it has a place to do laundry onsite.

breakfast, pool, parking close to the entrance by our room.

to covid had pool rules one hour at a time based on no more than 12 at a time in the pool

never able to get wifi to work

hotel was clean and the indoor pool was a bonus

in a lot of the amenities since we were only there one night, but we noticed there was free laundry and a nice

the staff was super nice, and helpful. free laundry is awesome yo!!

no laundry bags

friendly, near great wolf lodge, very clean, smells lovely, wonderful workout facility, laundry, room has a

we did laundry a couple times during our stay

they had a small office area were i could print off a few things for work and laundry facilities which i also

they had laundry facilities down the hall on the first floor that were very convenient

on-site laundry available, and staff provide free laundry supplies

more parking

the hotel was fine. there was a lot of loud music in the parking lot.

staff was helpful when i needed to use the laundry

flat top cook top, coffee maker, toaster, hair dryer, dish soap, sponges, dishwasher pod, laundry facility $2

pool was under construction

everything was as expected and very nice. clean and fresh. kids had a good time.

the addition of the kitchen was very helpful for our stay

no laundry facilities

i didn't like the fact that there wasn't a laundry facility on site.

there is no laundry room as advertised

it was everything we wanted including free wifi

wifi was kind of slow, and the cold cereal 'breakfast' could've been better

big variety for breakfast

had the train out at 6am so didn t get your breakfast

breakfast was served at 7:00am and it would have been better if it were at 6:00

loved the friendly staff and all the abomination they had. especially with having kids!

pool was falling apart

the pool, ice machine, laundry room all were closed

to detail: shower would not drain, wifi wouldn't work, drinks at bar were out of date

had issues all weekend and the parking lot was a little slick due to recent snow/the direction the building

pool was fun for the kids

only minor comments, the parking wasn't convenient and the sat nite bartender was young and inexperienced but

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

barn-style door in bathroom did not have a lock or give a sense of privacy in the bathroom pool: indoors and

restaurant had limited menu and no room service but food was very good

the bar and the bartender on 12-24 was very customer oriented and she did a great job

breakfast bar is extremely over price. $18 per person. not good.

needed laundry detergent and they were out as well as many other items

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

excellent pool! excellent breakfast buffet! shuttle from airport was very convenient.

room service took too long and our food was cold

my kids had to swim in the dark, wasn't very many lights outside

the lobby is in a hallway that used to be the laundry room while under construction

wish they would have had on-site laundry

wish there was laundry facilities for guests.

the pool and the comfort in the rooms. the free shuttle.

under construction, parking lot full of potholes, no long-term parking when told otherwise.

the pool was nice size and had towels

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

great staff!! loved the sports bar as well!

i wish the pool was a warmer temperature and the beds were a little more comfortable.

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

laundry on premises

we were adjacent to the laundry, so we heard those noises throughout our stay

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

love the availability of laundry facilities for guests

had a washer and dryer and 24 hr shuttle. close to airport. clean with a gym!

i needed the laundry, but it was out of order

needed to do some laundry and there was no information about where the laundry was

laundry for guest was only one washer and one dryer and the room was super warm

gym had dumbbells.

a bartender who made me a much-needed drink even after the bar had closed; lovely room; great shuttle drivers

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

great shuttle service, cheap airport parking

they gave us two drink coupons because we would miss breakfast in the am

beds are comfortable, pets allowed

woken up twice in middle of night by kids yelling & jumping above us

could improve on take away breakfast.

praise god, helpful & friendly staff, no hassle ck-in, & wonderful breakfast choices

free wifi internet speed

room with comfortable mattress, up to date bathroom, and had a kitchen

kitchenette in room is convenient, tvs equipped with netflix (have to use your own login), bed is

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

room we were put in was next to the laundry room

the spa could have been cleaned better

breakfast and snacks were great and loved having them as an option

the kids loved the indoor/outdoor pool and hot tub

laundry onsite option was a huge perk

some of the dryers in the laundry area didn t work properly

the laundry room was right down the hall

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

had to make alternate arrangements for a shuttle

they have an indoor swimming pool, gym, and a laundry room

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

room was located right next to the laundry and the dryer was not fun to listen to that night

very easy to use laundry service as well

kids loved the pool area

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

really appreciate laundry facilities for guests

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

the laundry: dryer was out of order

left a small pile of laundry and have called they stated that couldn

guest laundry was in terrible shape

liked the fact that there was a guest laundry

and the staff was very nices to me and my family's and the rooms was very ices and clean and the breakfast was

the room size, the breakfast and the shuttle to and from the airport were all great

t have enough staff to clean rooms, i put a request in and still didn t get room service

loved that it had a full kitchen included.

room was a bit chilly and it wasn't obvious where to turn up the heat, although using the gas fireplace (on a

the high cost of pet fee on top of an already high room rate.

the kitchenette was an added bonus

we did not expect a full kitchen and it was a definite bonus

the key card did not get the pool door open and the laundry soap was out.

it was very cold outside and enjoyed the inside, heated pool very much

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room

nice, clean room. accommodated our pups. nice pool.

the breakfast was great and the people kept it stocked and clean.

small indoor pool, laundry facility

with the weather issues laundry was delayed, but it couldn t be helped.

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

laundry room could have had moe than just one washer and one dryer

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

no laundry facilities

the location and the design of the parking lot. it could have been bigger and wider.

there was a lot of scummy people walking around the parking lot

the breakfast offerings in the morning were plentiful (eggs, sausage, biscuits and gravy, and more)

you can't enjoy a pop,beer or water as you relax in the pool/hottub area.

swimming pool a bit cold

to have the snack bar/market down in the lobby with a wide range of food and drink for the kids to raid and the

only complaint that i could make is the pool and hot tub floors need a little tlc

the hot tub looked a little grey maybe from not cleaning and lots of kids being in it

congested parking and entrance area due to wedding

wonderful breakfast

breakfast was great with lots of choices

the breakfast was great

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and

breakfast wish it was out later design of room efficient stylish and comfortable sofa and

we did not get any housekeeping service during our stay and the pool was closed

bar because there was no soda machine back there so she left the bar many times to go back to the kitchen

the bartender couldn t even make your drink behind the bar because there was no soda machine back

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

pool closed without telling me

same group of people let kids run around fourth floor late into night

wifi password did not work had to call to get a new one

wifi was bad, slow as i've seen in many years

it allowed kids and adults to watch what they wanted

that i could not sleep because kids stopping and running until 3am

was hoping for a hot tub and the pool was a little green.

location was wonderful, parking was good and staff was friendly.

rooms where nice pool was nice

did not get to try other amenities like pool, fitness room, the bistro, as we did not spend a lot of time at

nice bar in the foyer

small complaints would be breakfast(not impressive for over $100 a night), and there was more than enough room

night staff wasn't very accommodating and the i door pool water was freezing cold

with curtains closed it still let a lot of light in. pool not open due to county restrictions.

(another reason i chose the fairfield for kids to swim) went down around 7pm n was locked out of the pool

the breakfast was ample. it didn't have any low carb choices which was disappointing.

the wifi was not working on the tv our whole stay.

microwaves should be in the rooms. pool was out of use.

t find my reservation for almost an hour and a half also later on after coming back from the casino, my room

the bar the pool table and the night staff

room was clean, gym was incredible for a hotel

laundry room

how the breakfast was set up had to hunt all over for ot

the pool was small

breakfast was really great.

the pool is a little small, but the seating poolside was comfy!

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

they did not have a laundry facility

my room (218) must have been above the laundry; because at certain times

it was ok and they have a laundry area for customers

6) requests for additional towels had to wait till next day when laundry service started up again

gym equipment didn t always work

i didn t get room service, my netflix wasn t working due to engineering issues that they kept saying they

the gym was great

extremely pet friendly. staff was lovely.

the wifi wasn t working for 24 hours

bar soap in bathroom, also cleaning people did not supply a laundry bag

however no laundry bag nor any bar or hand soap

checking in we went to our room and the hallway was full of dirty laundry

friendly staff. delicious coffee. lots of amenities - gym, pool, restaurant, coffee shop, valet.

the indoor pool was freezing cold so my kids couldn t swim and they were looking forward to it

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

very clean, great breakfast, whitney was so friendly!

didn't have time to check out the gym

hotel, great gym, very clean, polite staff, central located, good spacious rooms and very comfy beds

then the breakfast excellent so close to the convention you can walk and ride the train for free

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

phones and wifi didn't work

non-password wifi was fast and easy

the speakeasy bar -- so fun

room service breakfast was not that great

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

and the steak from room service was outstanding very tender and full of flavor

breakfast through room service was awesome.

room service for breakfast

grand classic older hotel nice bar and wonderful restaurant

did not eat the breakfast.

the only thing we didn't like was no option of a hot breakfast in the hotel.

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

great breakfast and coffee

staff on the front desk and the bar (drum) we're amazing, saw i was on my own and took the timeout to interact

nice bar too

over priced room service

twic for morning room service, said they were busy and would call us back

short staff and no room service due to quarantine so understandable.

the to-go room service in the morning was easy to order and delicious

it was hard for my husband and i to really enjoy with so many loud and splashy kids both times we attempted to

the kids that was running around knocking on the hotel's door and being very disrespectful

pool and jacuzzi was way over packed with kids

i enjoyed the pool

to order room service you need to locate the menu in the tv then call the bar to order

the candy in the room, we had to hide it from the kids.

the hotel bar closed at 10 pm when you still had 6-8 people still drinking.

lobby looked like hotel from john wick. bar was well stocked.

great hotel, but it's not so great of a location if you have kids or plan on walking around, especially in the

not get coffee in the morning because they did not have a staff member who could run the coffee bar in their

there was no free breakfast. i thought a hotel of this calibur would offer it but no.

the bar staff was amazing!!

only avaiable was a small bar like order area

the workers with the residence inn that s connected (that was slightly cheaper and offered free breakfast

i wasn't able to use the pool or gym, but i had no issues using their laundry room

breakfast included and the small gesture of popcorn and a cookie checking in makes a lot of

guests, no bedding for the pull out sofa (which also had stains), gross spots left on the kitchen floor, and no

it was very very cold and the pool was mildly warm. only part i did not like

breakfast was great, nice full kitchen in the room was great.

pet hair in room

location, room, gym

the breakfast was okay at best

excellent complimentary breakfast and everything was clean.

didn't have breakfast at the hotel, so i cannot say if it was good or not

nice breakfast, coffee in the very early morning. good guest laundry.

self-service laundry room

great hotel with excellent amenities. free guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

happy with everything. breakfast was normal size, but slightly better choices.

was a walkable distance from our concert venue, the italian restaurant lazia as well as the room service breakfast

a pet friendly hotel would love a pet station out front so i dont have to bring in the dog poop bag

the bar area with dj was an amazing surprise

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

the style, location, pet friendly policy and price

modern and updated, free laundry (self serve)!

breakfast was better than what most hotel offer

was told i couldn t go into the gym due to vivid

the location was perfect and breakfast was nice

the next morning we went to the front desk to confirm our late check out time of 3-4 pm and the front desk said