your site listed a pool and hot tub, pool been closed for 7 years and no hot tubs

located across from the casino we were having a meeting at

no coffee pot in room. no breakfast

they pulled the breakfast very early

the casino located next-door

pool had the warmest water ever, felt great

very much enjoyed my stay here. gym was great and the breakfast was awesome

we did not get any housekeeping service during our stay and the pool was closed

staff and pool were nice

the pool and the front desk people

only complaint that i could make is the pool and hot tub floors need a little tlc

i enjoy the swimming pool and it not being cold so my kids can enjoy the pool in the winter.

the rowdiness allowed in the pool. other guests made it extremely difficult to enjoy the pool.

we enjoyed the outdoor patio and had drinks and snacks with our kids

no breakfast buffet for kids

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

the breakfast was great

breakfast and decaf coffee available upon request

breakfast was the standard marriott-style breakfast, but just what was needed to start the day off

wonderful breakfast

we loved the room service and the hotel soaps!

room service experience and unique space

the staff was amazing! the room was super clean and room service was superb!

wifi was poor

the carpet in the living area was spotted (it's a pet-friendly hotel)

bar soap in bathroom, also cleaning people did not supply a laundry bag

checking in we went to our room and the hallway was full of dirty laundry

however no laundry bag nor any bar or hand soap

rowdy teens at the pool without a parent

staff, room service, drinks, breakfast were all excellent.

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

breakfast was nice enough but didn't live up to they hype of the reviewers gushing about it

very clean, great breakfast, whitney was so friendly!

then the breakfast excellent so close to the convention you can walk and ride the train for free

didn't have time to check out the gym

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

phones and wifi didn't work

bar within the hotel is nice and cozy and has a fine selection of borbon and other whiskey's to

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

room service breakfast was not that great

we were looking for laundry facilities in the hotel and there was none.

noise from laundry???

i liked the nearby bar too

the pool didn t have no water n it was super hot

vegetarian options at the bar or restaurant

was very disappointed in the pool

the fitness center has too warm. i suspect the ac unit needs to be serviced.

breakfast was good each morning with a variety to satisfy everyone

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

wifi was speedy

location was great, lobby was nice, bar was nice.

location, staff, breakfast,room size, comfort.

the coffee bar seemed under staffed each morning which created a slow start to the morning.

did not eat the breakfast.

the only thing we didn't like was no option of a hot breakfast in the hotel.

over priced room service

room service didn't offer soft drinks at all

location was great for attending an event in the p&l district and bar was solid.

as always kids love a pool :)

i also did not like the fact that the bar does not open until 4pm

the in room mini bar was well stocked. fitness room was nice.

the room service doesn't come with basics like salt and pepper

i got it that that the bar area sits squarely in the middle of the restaurant but when you are paying a premium

restaurant food was not good nor cooked correctly due to kitchen staffing not coming in, the mini bar pricing

great location. awesome bar and great dinner.

room service food was lacking

flimsy plastic cups, barely any facilities in the room or in the hotel, better-than-nothing gym, and etc

facilities (pool/gym), location, room

the bar is great

modern building friendly staff that greeted us with snacks for the kids

no laundry facilities

breakfast need to be better as in serving sausage all the time

the pool was not clean. bathroom is too tight.

no fridge. small parking lot. a little outdated.

parking lot was very small

the workers with the residence inn that s connected (that was slightly cheaper and offered free breakfast

the bizarre, ghastly, decor of the resaurant and bar area no safe in the room

when we came in after a night of bar crawling, we had a security guard asking us if we were guests, ensuring

due to covid the breakfast options were limited but there was still breakfast provided.

didn t eat breakfast location was great

i wasn't able to use the pool or gym, but i had no issues using their laundry room

great location. wonderful room. breakfast was good too.

breakfast included and the small gesture of popcorn and a cookie checking in makes a lot of

our room smelled like smoke and the lights in the kitchen were not working

there was pet hair all over the floor in 1 of our 2 rooms that even when we specifically complained and when

didn't have breakfast at the hotel, so i cannot say if it was good or not

at the door of the hotel, the staff was extremely friendly and very professional and a nice gym & breakfast

excellent complimentary breakfast and everything was clean.

more of a pet walking spot

breakfast lady was upset because someone didn't come in so she was yelling at people to clean up

the have a 8 pool bar

room was clean, gym was incredible for a hotel

young funky vibe, but loved the bar and lobby area

super clean lobby, rooms, and pool

gym, bedroom layout

laundry room

very clean. great breakfast and great location

we did not have breakfast but there was always fresh apples and oranges available.

it had gym and pool fun for the kids

the pool was uncomfortably cold.

self-service laundry room

nice breakfast, coffee in the very early morning. good guest laundry.

great hotel with excellent amenities. free guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

extremely helpful staff and staff at the bar are so welcoming

modern and updated, free laundry (self serve)!

the variety of breakfast items and drinks were just the right amount

didn t have breakfast but it looked amazing and it was awesome you had water and yogurt available

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

tv and wifi internet was very good

rooftop bar could of been open

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

wifi that weekend

the style, location, pet friendly policy and price

they did not have a laundry facility

6) requests for additional towels had to wait till next day when laundry service started up again

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

my room (218) must have been above the laundry; because at certain times

it was ok and they have a laundry area for customers

room was spacious, and having an in-unit laundry was a huge convenience

liked having breakfast and a bar at the hotel as well

were not informed about the pet fee and blindsided after check-in

the staff at the front desk and bar were extremely nice

nice bar in the lobby with ample room

customer service was great. and we love the pool too

room service was prompt and staff were friendly

no room service

since the only seating was in the shallow end the kids playing bother the adults who needed to stay on the

great gym.

requested for extra plastic laundry bags and was told that the hotel didn't have any

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

they ignored my room service card the last 2 nights.

it is so big so i could take more than one day to get more fun over there; pool is nice

pool had 3/4 chairs when we had gone - but when i looked out our window i saw they had added more

instead i went home and did laundry, and did not make it back

my family (husband and 3 kids) had it to ourselves when we were swimming first thing in the morning

i love also the fact that the receptionist arrange our room on the 1st floor since we have kids

easy check in. amazing breakfast. all public areas were very well kept.

breakfast was great and the manager was super nice.

you should allow kids at your hotel.

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

well lit parking

the food at the noodle bar was not tasty at all. we did not eat it.

big comfy beds, casino downstairs, nice place.

laundry facilities available

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

with the weather issues laundry was delayed, but it couldn t be helped.

laundry room could have had moe than just one washer and one dryer

small indoor pool, laundry facility

the key card did not get the pool door open and the laundry soap was out.

pool water was very nice but the room itself was stifling

it would of been nice to have a to go bag for breakfast

hot tub and the pool water was like sea water

loved the fresh hot breakfast, too

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

a little hidden and small parking lot

the gym and staff was great

didn t like that i was charged a $100 pet cleaning fee and they didn t make that aware when i was signing

only problem with the stay we were looking forward to swimming in the hotel pool, but unfortunately it was

had the train out at 6am so didn t get your breakfast

the breakfast was mediocre, but it was better than our experience in durango s fairfield inn

breakfast was served at 7:00am and it would have been better if it were at 6:00

pool was well maintained and didn t make the entire hallway smell like chlorine like you ll

loved the friendly staff and all the abomination they had. especially with having kids!

spacious, clean, free wifi, and very friendly, helpful, and bright staff

i was expecting the restaurant to be more like a restaurant than a bar

never could find the gym

wifi did not work throughout the hotel

bar was not good

car parking and guest laundry are great!

we also appreciated the shuttle to go to dinner

they did not serve breakfast

service was good. rooms were clean. gym was nice. location to other facilities was great.

breakfast was eh, better breakfast down the street at beer kitchen their food anytime of day was

it was fine. it has a place to do laundry onsite.

good breakfast and great location. room was a good size and the parking lot was safe.

it smelled like a nasty smoke shop mixed with a boys gym locker

parking was not the greatest as there is no door on the back side of the building and not enough

going to the pool but the water was too cold

bed and the breakfast

facilities- gym was small but sufficient

they want and don t care about there guest having to park across the street and walk with young kids lounge

breakfast- buffet bar with bacon, scrambled egg, turkey sausage, oatmeal bar, cereal bar, diy waffle, juices,

appointments at child mercy we stay at another location but due to me traveling alone with the kids we pick here

especially consider including a laundry room in your facility please

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

kids hated it

super friendly staff brian! great location great breakfast!

free breakfast and a 24hr quick trip gas station is next door

have a laundry room

00 for a single load laundry soap

set up was perfect- king room, pull out couch and kitchenette

very nice freshly updated rooms, nice pool area, great breakfast

the breakfast was great. my kids enjoyed the pool. clean room!

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

the gym is pretty legit

pet friendly. location. room.

room service & staff were excellent

room service was high priced. free breakfast would have been nice for what we were paying.

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

the kids wanted an indoor pool

had everything you need right there but also a shuttle bus to take you down to the plaza and pick you up, which

pet friendly, required a $100 fee

they allowed me to have a late check out whichi really needed

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

the bar and drinks were excellent

family friendly the bar stayed open late

location, gym and the staff were very helpful and kind. walking distance to great restaurants!

liked the indoor parking and on site food and bar areas

laundry facilities

we not recommend if you have kids or make any type of noise

room was clean and liked having kitchen.

the gym had a good variety of exercise equipment

fireplace coffee breakfast location

they had a free shuttle to and from the plaza and we were very impressed

smaller than expected pool area. lack of gym equipment

better service in the pool area.

sent emails prior to my stay to enquire about airport shuttle service and to book an extra night - never got an

loved the free shuttle! lakota was a valet that took great pride in his job and was so helpful!

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

room service experience

gym seemed well-equipped although i did not use during my stay it due to illness

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

the pool, ice machine, laundry room all were closed

finish of the rooms and entry area, large selection of both hot and cold breakfast

the pool area is awesome for kids

room was nice and clean, breakfast was great and prices at bar very reasonable

pool, gym out of order/ small was horrible

excellent laundry service

the breakfast was outstanding and the lounge area is great

restaurant and bar need help

great bbq walking distance, great breakfast,great balcony

hotel employee behind the bar is a real pro

) there was no: room cleaning; laundry service

bar and dining room mgr(

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

was good, bar was good, bartender was enjoyable and knowledgeable, close proximity to the plaza, and

lounge room service could stay open later.

staff was helpful when i needed to use the laundry

flat top cook top, coffee maker, toaster, hair dryer, dish soap, sponges, dishwasher pod, laundry facility $2

the breakfast was incredible they had everything

nonrefundable pet fee cost more than the room itself

staff loved the pool and the big screen outside from the window at dave n busters to watch the super bowl

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

the laundry: dryer was out of order

left a small pile of laundry and have called they stated that couldn

really appreciate laundry facilities for guests

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

in a lot of the amenities since we were only there one night, but we noticed there was free laundry and a nice

no laundry bags

available games and misc items to borrow, the cleanliness, great supply of cooking utensils, free laundry services

we did laundry a couple times during our stay

friendly, near great wolf lodge, very clean, smells lovely, wonderful workout facility, laundry, room has a

they have an indoor swimming pool, gym, and a laundry room

very easy to use laundry service as well

room was located right next to the laundry and the dryer was not fun to listen to that night

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

rowdy clientele. lots of kids dominating the hot tub.

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

room we were put in was next to the laundry room

good location near airport with cracker barrel in the same parking lot for easy access

our child loves the pool too

great location: breakfast was good, lots of parking for larger vehicles and vans

guest laundry was in terrible shape

liked the fact that there was a guest laundry

so we ordered room service instead, and when it got to our room, it was undercooked

with 2 small kids trying to sleep that was not good for us

noisy kids

we had a fireplace room, and it made such a difference in keeping us warm

the extra pillows and breakfast.

room was a bit chilly and it wasn't obvious where to turn up the heat, although using the gas fireplace (on a

the kitchenette was an added bonus

pool too deep for kids to play and no hot tub

laundry onsite option was a huge perk

some of the dryers in the laundry area didn t work properly

the laundry room was right down the hall

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

the little kitchen was nice and came handy for snacks and meals