we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

the pool is a bit small but we still made the most of it.

the pool was very small, great for little children, but not for my older kids

on one occasion parking was a problem. not this time.

parking area clean

the hotel setup, the kitchens in the rooms were so nice

rooms are spacious with a full kitchen

breakfast and decaf coffee available upon request

the breakfast was great

best hotel breakfast i've ever had!

the pool was open. the room was great.

too expensive, cafe/coffee bar should be open all day

i enjoy the swimming pool and it not being cold so my kids can enjoy the pool in the winter.

the rowdiness allowed in the pool. other guests made it extremely difficult to enjoy the pool.

pool area could have been updated a little

picture showed a pool and when called up there they said they had a pool but the pool been closed for 6 years

no hot water in shower breakfast: a 4' long piece of what looked liked soggy plastic came out of the oj

walking distance to casino.

umm it was close to a casino.

casino across parking lot

laundry room could have had moe than just one washer and one dryer

laundry facilities available

small indoor pool, laundry facility

with the weather issues laundry was delayed, but it couldn t be helped.

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

the key card did not get the pool door open and the laundry soap was out.

pool water was very nice but the room itself was stifling

loved the gym and pool

perfect for our kids

it would of been nice to have a to go bag for breakfast

asked for one when we got back and did not have keys for the laundry room

6) requests for additional towels had to wait till next day when laundry service started up again

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

they did not have a laundry facility

my room (218) must have been above the laundry; because at certain times

the pool was really warm for mid january

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

breakfast was great and everything was very nice. the dove products are very nice.

laundry room

i like that they have an indoor pool and a location is closed to worlds of fun

price way to high, first room we were given was not clean and ready, wifi was slow and could hardly get more

the parking is a little tight

staci made it possible for our room to be next to the pool for the children

was so good lastnight the bar man was very great love his work he s a very good worker i will be back in the

access to highways, good layout in common areas and outside, pool was well-maintained and has accessible lift

wifi was also down

have stayed multiple times as it's near home but away enough when we need a weekend away from the kids without

the pool was very cold. it was hard to enjoy more than 20-30 minutes.

laundry room

clean, friendly staff, helped us check in early. good breakfast

wonderful pool perfect for my daughter and they have fire pits and a beautiful gym, a bar and a mini store

gym is amazing swimming pool great

the breakfast was amazing

laundry room only had one washer and one dryer so i had to wait a bit to get started

not that i didn t like it, but the the pool was a bit too small

love their breakfast

little pool for the kids

and the head was on the opposite wall, had to alter my media devices mac address because of the wifi authentication

laundry room was very convenient

the guest laundry machines were broke also

wish we had the kids with us and we stayed more than the night

breakfast amazing '' extra bonus we literally had the pool to ourselves

we enjoyed almost all of the hotel things to do the bar was fantastic and pool was super fun my kids and i got

no laundry available and our room 112, fridge doesn t work well.

everything was wonderful! really convenient laundry facilities!

pool

the gym smelled musty was hot crowded and some of the equipment didn't work

lots of garbage in the parking lot

for my kids to do

smoke in casino

you should allow kids at your hotel.

big comfy beds, casino downstairs, nice place.

believe there should be more hannicapped parking spaces in front of hotel there were only 3 others were clear

pool too deep for kids to play and no hot tub

room was perfect and the kitchenette was exactly what we hoped for

kids were very disappointed

kids were looking forward to donuts at the breakfast bar

the rooms are like a small apartment with a kitchen, fireplace, separate bedroom and comfortable bed

the laundry: dryer was out of order

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

left a small pile of laundry and have called they stated that couldn

really appreciate laundry facilities for guests

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

liked the fact that there was a guest laundry

guest laundry was in terrible shape

indoor pool/hot tub waster great and a good distance from the

in door pool, nice spaces to relax with friends and family. large rooms

very noticeable glitches; 1 a plate of breakfast was left in the microwave

they have an indoor swimming pool, gym, and a laundry room

room was located right next to the laundry and the dryer was not fun to listen to that night

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

very easy to use laundry service as well

kids loved the pool area

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

pet friendly great location for our needs nice to have food for breakfast again and a nice

my parking was very close, nice bed, nice tv and the usb charging ports worked!

there were only sheer curtains and the bright parking lot light shone in at night and the sun shone in in the

location and a breakfast i can always count on.

after the snow storm the parking lot wasn t shoveled yet.

breakfast was good. the front desk ladies were very funny and a joy to be around.

a good breakfast cant complain

bed breakfast was acceptable parking was sufficient staff was friendly nice amenities pool was

excellent room, friendly, breakfast excellent

i didn't see resteraunt or use pool but pool and area very clean

parking and access to your room from the parking lot

i wish it said online that the pool was not open .

inside pool was a little to cold.

room we were put in was next to the laundry room

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

this was a great, clean, safe environment. the breakfast was very good.

the hot breakfast and supper every night was a super bonus for us

of kids in the pool and hot tub

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

noise from the laundry facility could be heard from the room

parking was hard to find latest night due to trucks taking a lot spaces

the pool had floats for the kids to play with and was not very crowded

were there the morning when pre-covid in-person breakfast service was resumed - it was well done and enjoyable

laundry onsite option was a huge perk

the laundry room was right down the hall

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

some of the dryers in the laundry area didn t work properly

also really enjoyed the fact that the shuttle drove us to and from the comedy show that we were there in town

the room was very nice, and clean. the laundry was really nice too.

we used the guest laundry service which was great with a longer term stay

good room, lived the kitchen

pool small and water cold and bar closed

breakfast was my least favorable item

no breakfast included no laundry on property

free valet parking

the casino was nice too

convenience of the parking, the location of the hotel inside the casino and the variety of dining, beverages,

give you free access to their wifi, but it was so poor we couldn't connect to anything

a nice stay, quiet night, and good breakfast bar

everything was amazing. bacon on breakfast could be done more and not tissue thin.

breakfast was fine, room was amazing.

were sent to two dirty rooms, the pool was broken, the soda fountain was broke , staff was rude

the bar was only open weekdays at 5 and no weekend service.

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i wish the pool was a warmer temperature and the beds were a little more comfortable.

the pool was nice size and had towels

the gym was sad. broken equipment and no water in the gym was a problem.

bar because there was no soda machine back there so she left the bar many times to go back to the kitchen

very much enjoyed my stay here. gym was great and the breakfast was awesome

we did not get any housekeeping service during our stay and the pool was closed

the pool and the front desk people

pool had the warmest water ever, felt great

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

needed laundry detergent and they were out as well as many other items

staff, comfortable beds, close to the airport, pool was nice, weight room was very nice and roomy

being able to leave car and shuttle to the airport.

obnoxious $6 parking fee is insulting and offensive

wish there was laundry facilities for guests.

wish they would have had on-site laundry

the lobby is in a hallway that used to be the laundry room while under construction

i would have given top rating on facilities but the hallways, elevator, and parking lot is outdated

i never received a response, but was charged $40 per vehicle for parking

nice breakfast, coffee in the very early morning. good guest laundry.

self-service laundry room

great hotel with excellent amenities. free guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

extremely helpful staff and staff at the bar are so welcoming

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

didn't have time to check out the gym

then the breakfast excellent so close to the convention you can walk and ride the train for free

clean, comfortable beds, good breakfast

breakfast selection. who doesn't like bacon? out of three mornings there was none.

laundry room had no change machine and the front desk would not sell quarters

all of the shifts had multiple tasks to keep up with, ie laundry to keep the pool area supplied with towels,

the kids said the waterside attendant was the nicest person they've met

have an inside swimming pool my daughter love swimming so we come here to swim even on her

the kids liked the water park. the room was nice size. the breakfast was great.

the gym was really cool and i loved the penguins

the staff was amazing! the room was super clean and room service was superb!

only room service available was from the savoy restaurant in the building, and limited options in

pet fee is the most expensive one i have paid, and i wish they covered your parking costs

, dresser with built in bar type fridge which worked for our needs

the hotel bar closed at 10 pm when you still had 6-8 people still drinking.

the candy in the room, we had to hide it from the kids.

the room service doesn't come with basics like salt and pepper

super comfy bed and great bar & restaurant!

the room service was nice, but make sure to ask for ketchup for potatoes, salt, and pepper

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

it was clean the pool was nice the breakfast was awesome

pets are allowed and there was a small dog in room next to me barking constantly

pool and breakfast, bed was comfortable

beds are comfortable, pets allowed

i needed the laundry, but it was out of order

needed to do some laundry and there was no information about where the laundry was

laundry for guest was only one washer and one dryer and the room was super warm

we used the park, sleep, and fly. it was very convenient and the shuttle service was excelent

loved the bar and grill the rooms the pool music by the pool was awesome.

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

the underground bar was a great amenity! service was great

no room service, nickel and dime you rooms were pretty noisy.

room service woke us at 1 am

checking in we went to our room and the hallway was full of dirty laundry

however no laundry bag nor any bar or hand soap

bar soap in bathroom, also cleaning people did not supply a laundry bag

the pool was closed for maintenance.

the pool was extremely cold. kids were bummed

we were adjacent to the laundry, so we heard those noises throughout our stay

laundry on premises

love the availability of laundry facilities for guests

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

lot to like friendly staff very great options for breakfast

at the desk throughout our stay were so helpful and courteous, the bed was so comfortable, the pool was p

could improve on take away breakfast.

the breakfast was delicious, and the outdoor areas were very nice

the only thing that we didn t care for about the property is the fact that it is pet friendly.

clean, professional staff, pool

location was great, lobby was nice, bar was nice.

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

location, staff, breakfast,room size, comfort.

the waitress at the bar seemed in a bad mood, brought us bar nuts that were clearly from the bottom of a bag

great breakfast and coffee

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

everything was great, what you you expect from a quality hotel. roxanne at the bar was great.

did not try the breakfast but the coffee shop was nice

room service was good

modern and updated, free laundry (self serve)!

breakfast was outstanding. location was perfect for attending an event at t-mobile arena.

room and staff were awesome! breakfast great!

the location was perfect and breakfast was nice

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

over priced room service

staff did not come by the first 2 nights i stayed, so i had to ask to have my room serviced

one time we called room service and got no answer

as always kids love a pool :)

nice bar too

also, it would be nice if the pool stayed open later for just adults to relax without screaming kids

also there was no spa when i

pool and jacuzzi was way over packed with kids

the gym was amazing

the kids that was running around knocking on the hotel's door and being very disrespectful

the breakfast was okay at best

the hot breakfast exceeded our expectations and was served with joy

didn't have breakfast at the hotel, so i cannot say if it was good or not

breakfast lady was upset because someone didn't come in so she was yelling at people to clean up

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

i wasn't able to use the pool or gym, but i had no issues using their laundry room

picked this property specifically for our kids to enjoy a view of the city, and because it was close to the

i wasn't able to use the pool or gym, but i had no issues using their laundry room

breakfast was good

the pool was closed the whole time we were there

not having continental breakfast. paying for parking when the room rate is already high.

the workers with the residence inn that s connected (that was slightly cheaper and offered free breakfast

wishing there was a breakfast included in the stay.

the hotel bar was closed the whole timeud83dudc4eud83cudffb

only avaiable was a small bar like order area

room was spacious, and having an in-unit laundry was a huge convenience

no coffee bar other than in room

were not informed about the pet fee and blindsided after check-in

there was also a pet fee of $75 that was not advertised anywhere and we had to call reception to verify that

nice bar in the lobby with ample room

no room service, bad coffee, dim lighting in the room

was a walkable distance from our concert venue, the italian restaurant lazia as well as the room service breakfast

the style, location, pet friendly policy and price

rooftop bar could of been open

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

requested for extra plastic laundry bags and was told that the hotel didn't have any

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

the nasty blankets my kids were given to sleep on and the extra charges on my account

pool was so far away from rooms

lot's of kids

the pool and gym were very nice and clean

requested room that had not had pets

it?s a great place to stay if you are taking the kids to lego land and science city.

no room service

great gym.

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

didn t have time for breakfast as i had to leave before breakfast served but i did enjoy my meal in the evening

the gym was great

friendly staff. airport shuttle running 24/7. on-premise bar/restaurant. large room

get to eat since had to leave to next destiinationshould offer option to room service

instead i went home and did laundry, and did not make it back

pool could be a little bigger

decent breakfast too

also the wifi signal was terrible and made our laptops and phones unusable with hotel wifi

the loud noise from the kids that was located above my room.

that they had breakfast bar, nothing worth talking about

breakfast

provide at least brewed coffee and donuts for your advertised breakfast

my confirmation and a placard in the room stated that breakfast was included with your stay

no wifi password