i needed to stand on my laundry bag to operate the microwave

only two entrances in the front and most parking was in the back

it felt like we were in a small apartment with a big kitchen

made it to breakfast on time

not much was offered for breakfast but with the pricing i wasn t disappointed.

convenient. had a laundry.

staff made this stay outstanding, would stay again. the breakfast were better than expected.

there was a leak in the roof in the pool room?????

genuinely friendly woman at desk - spotlessly clean - comfortable bed - parking - location was walking distance

our room faced the parking lot where a bright light was on all night shinning through the room

on the fact that you are the only hotel in the area that accepts pets and charge a $100 pet fee

we used the pool and it was in great shape

ample parking

the parking area was well lit, greatly appreciated

and pool were great

that over looked the breakfast was grear she kept the area clean and full besides smiling and offering

breakfast needs bacon. that is it. everything else was perfect.

) breakfast was delicious the hotel was very clean, inviting and professional wonderfully clean rooms

breakfast buffet was better than usual

nice new hotel property. good location with nice breakfast. friendly staff.

breakfast was just enough

the day before we were to arrive i received a call to tell me they were under construction and pool and hot

way just for the hot tub only to discover when we got in that it was the same temperature as the pool and we

inoperative hot top low grade breakfast choices

the pool was closed and the continental breakfast needs meat.

there is no laundry room as advertised

i didn't like the fact that there wasn't a laundry facility on site.

no laundry facilities

parking lot in need of repair

air in the room, stuffed and smelled like smoking

they had laundry facilities down the hall on the first floor that were very convenient

they had a small office area were i could print off a few things for work and laundry facilities which i also

on-site laundry available, and staff provide free laundry supplies

that was checking me in said that being that i was getting in so late he would leave tge heated pool and spa

they charged me 35.00 per pet. which was more than the room fee. would never stay here again.

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

the staff said the pool was heated but it was cold

very close to airport shuttle service on time

breakfast was awesome....view was awesome

the view of the water, the outdoor area by the bar was very nice and relaxing.

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

we were adjacent to the laundry, so we heard those noises throughout our stay

love the availability of laundry facilities for guests

laundry on premises

the shuttle was prompt and was able to take our large boxed bicycles

i needed the laundry, but it was out of order

laundry for guest was only one washer and one dryer and the room was super warm

needed to do some laundry and there was no information about where the laundry was

lot of rowdy kids were guests. beds not comfortable. no breakfast included.

i like the bar and grille access. i wanted to have a beer and head up to my room. it was great.

not only did it have more than you could wish for (kitchen with dishwasher, comfortable couch and more) but

terrible wifi, very slow

i was surprised by the non-refundable $75 pet fee.

the breakfast had a nice selection of items to choose from

nice room good breakfast

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

breakfast was good and good location

very modern and clean. shuttle service. nice spacious room comfortable bed

at the front desk at night was absolutely amazing (had a room service issue) as was the gal during the day

pool and breakfast, bed was comfortable

wish they would have had on-site laundry

wish there was laundry facilities for guests.

the lobby is in a hallway that used to be the laundry room while under construction

from front desk and shuttle drivers being the ones who made sure breakfast was out for the guests ( the kitchen

no pool, no gym

needed laundry detergent and they were out as well as many other items

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

more than customer satisfaction service, they made sure that we had the best stay and the kids would enjoy

the gym was great to have open late

my kids and i got snacks at the gift shop

it was fine. it has a place to do laundry onsite.

hotel, with comfortable and newly remodeled rooms, plush bed linens and towels, safe and ample parking area,

it smelled like a nasty smoke shop mixed with a boys gym locker

that s great that you can be pet friendly it just needs to be taken care of afterwards

the proximity to children's mercy park and hollywood casino.

the pool was nice size and had towels

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

i wish the pool was a warmer temperature and the beds were a little more comfortable.

the gym was sad. broken equipment and no water in the gym was a problem.

in a lot of the amenities since we were only there one night, but we noticed there was free laundry and a nice

we did laundry a couple times during our stay

the staff was super nice, and helpful. free laundry is awesome yo!!

no laundry bags

available games and misc items to borrow, the cleanliness, great supply of cooking utensils, free laundry services

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

the laundry room was right down the hall

laundry onsite option was a huge perk

some of the dryers in the laundry area didn t work properly

pet fee was very high which was disappointing - basically the same cost of the room night rate

staff was helpful when i needed to use the laundry

flat top cook top, coffee maker, toaster, hair dryer, dish soap, sponges, dishwasher pod, laundry facility $2

do to the pandemic the hot breakfast was a little different than expected but was great nonetheless

wifi is horrible

the indoor pool was extremely well-maintained

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

room we were put in was next to the laundry room

location was great and the kids loved the pool

kids loved the popcorn and soda that was available in the lobby. breakfast was good.

pool was fun

they have an indoor swimming pool, gym, and a laundry room

very easy to use laundry service as well

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

room was located right next to the laundry and the dryer was not fun to listen to that night

airport shuttle is available

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

really appreciate laundry facilities for guests

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

left a small pile of laundry and have called they stated that couldn

liked the fact that there was a guest laundry

guest laundry was in terrible shape

with kids, it had every possible amenity that we needed, comfortable and clean

the bar closes to

the location is close to the airport, and the shuttle was nice

breakfast was very disappointing

loved the friendly staff and all the abomination they had. especially with having kids!

pool and breakfast

pool was well maintained and didn t make the entire hallway smell like chlorine like you ll

location was great the breakfast was too late in the morning for me to try overall it was a decent place to stay

close enough to the airport. reasonably priced. kids loved the pool.

nice pool, comfy bed, great breakfast!

was clean and the breakfast had unique offerings that i have never seen anywhere else

very spacious; great shower; convenient shuttle

the rooms are like a small apartment with a kitchen, fireplace, separate bedroom and comfortable bed

the pool, ice machine, laundry room all were closed

pool was fun for the kids

wifi didn't work well.

and the breakfast is yummy

only minor comments, the parking wasn't convenient and the sat nite bartender was young and inexperienced but

the key card did not get the pool door open and the laundry soap was out.

it was very cold outside and enjoyed the inside, heated pool very much

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room

nice, clean room. accommodated our pups. nice pool.

the breakfast was great and the people kept it stocked and clean.

small indoor pool, laundry facility

with the weather issues laundry was delayed, but it couldn t be helped.

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

laundry room could have had moe than just one washer and one dryer

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

no laundry facilities

the location and the design of the parking lot. it could have been bigger and wider.

there was a lot of scummy people walking around the parking lot

the breakfast offerings in the morning were plentiful (eggs, sausage, biscuits and gravy, and more)

you can't enjoy a pop,beer or water as you relax in the pool/hottub area.

breakfast and decaf coffee available upon request

the breakfast was great

breakfast was great with lots of choices

wonderful breakfast

wish there had been a bike in the fitness center.

the bar is never really open

the integrity of their parking lot could be better or fixed up.

we didn t plan any evening activities because we dedicated that time to the pool for our kids

too expensive, cafe/coffee bar should be open all day

pool, exercise equipment, and location.

we did not get any housekeeping service during our stay and the pool was closed

bar because there was no soda machine back there so she left the bar many times to go back to the kitchen

the bartender couldn t even make your drink behind the bar because there was no soda machine back

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

pool closed without telling me

and rushed my family out of the hotel, mind you at the time it was just my fiance with our three kids

very clean and plenty of free parking

safe. plenty of parking. ease and comfort.

was so good lastnight the bar man was very great love his work he s a very good worker i will be back in the

the wifi was not working on the tv our whole stay.

laundry room

pet fee was outrages for just one night stay

it had gym and pool fun for the kids

bar, pool, location, staff, breakfast

wonderful pool perfect for my daughter and they have fire pits and a beautiful gym, a bar and a mini store

asked for one when we got back and did not have keys for the laundry room

it was ok and they have a laundry area for customers

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

they did not have a laundry facility

fact that you don't have a laundry room

the gym was really cool and i loved the penguins

only room service available was from the savoy restaurant in the building, and limited options in

extremely pet friendly. staff was lovely.

the gym was great

room service experience and unique space

then the breakfast excellent so close to the convention you can walk and ride the train for free

clean clean clean!!! modern! beautiful! great breakfast!

clean, comfortable beds, good breakfast

staff were friendly and helpful, especially the chef in charge of breakfast

didn't have time to check out the gym

bar soap in bathroom, also cleaning people did not supply a laundry bag

however no laundry bag nor any bar or hand soap

checking in we went to our room and the hallway was full of dirty laundry

comfort wise the place was satisfactory although i was a little disappointed the facilities(pool,gym) closed

we also loved the room service food

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

the speakeasy bar -- so fun

they have one vending machine in the gym to get a drink

fun speakeasy bar to start the night, two blocks from a great nightlife, and plenty of breakfast options to

no room service, nickel and dime you rooms were pretty noisy.

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

large selection at the breakfast buffet

where's the pool

i liked the nearby bar too

location, staff, breakfast,room size, comfort.

too much, didn t try, looked good for breakfast people.

not seem very friendly with the exception of the check-in clerk who was fine (though no info on wifi was provided

breakfast served in a small place with not many choices.

for that cost i wish the hotel would provide a breakfast

one time we called room service and got no answer

twic for morning room service, said they were busy and would call us back

over priced room service

short staff and no room service due to quarantine so understandable.

staff did not come by the first 2 nights i stayed, so i had to ask to have my room serviced

the hotel bar closed at 10 pm when you still had 6-8 people still drinking.

room service was amazing

the room service doesn't come with basics like salt and pepper

we were not able to connect to the wifi or sign into any streaming apps on the very difficult to use tv system

to order room service you need to locate the menu in the tv then call the bar to order

not clean: used bar of soap in bath, dried soap scum on vanity & tub, carpet needed vacuumed, ice bucket full

no self serve coffee bar in the casino.

clean ,bath top , safe parking lot

you should allow kids at your hotel.

the bar on site has some great food and a great staff!

we arrived earlier than expected but they were very accommodating and allowed an early check in

the gym is out of this world

modern building friendly staff that greeted us with snacks for the kids

the $100 pet fee was a bit steep.

the pool and was a little chilly but we warmed up in the hot tub

self-service laundry room

nice breakfast, coffee in the very early morning. good guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

great hotel with excellent amenities. free guest laundry.

wifi

when we came in after a night of bar crawling, we had a security guard asking us if we were guests, ensuring

breakfast was good

i had an unfortunate event at the record bar the night of and i left early without breakfast the next day

there was no free breakfast. i thought a hotel of this calibur would offer it but no.

i prefer complimentary breakfast, especially when paying a higher price for a room

i wasn't able to use the pool or gym, but i had no issues using their laundry room

extra bar stools helped separate the family

bar was not open for service

breakfast was great, nice full kitchen in the room was great.

i wasn't able to use the pool or gym, but i had no issues using their laundry room

the breakfast was okay at best

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

more of a pet walking spot

great location! very nice clean rooms! great breakfast!

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

modern and updated, free laundry (self serve)!

the gym space is a little lacking, but still clean and sufficient.

breakfast was outstanding. location was perfect for attending an event at t-mobile arena.

she was so sweet to my kids and helped us with the pancake machine

it totally ruined our plans for celebrating the kc chief’s super bowl parade with our kids, a waste of $200

the bar area with dj was an amazing surprise

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

cool design, big room, great shower, nice gym.

the style, location, pet friendly policy and price

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

room was spacious, and having an in-unit laundry was a huge convenience

beautiful bar that was open until 11pm, last call at 10:45pm

it was easy to get to. quiet loved the room. the breakfast is very good

the hotel was super clean, good amenities (gym), and good location

no breakfast in hotel