the swimming pool as a wonderfull view of the vineyard and the douro river

various hours for dining services (pool, bar, restaurant, room service) should be posted at each location

room service was very expensive for some reason

poor wifi

the pool was also great

cozy rooms, very kind staff and wonderful breakfast

nice rooms with amazing view on the pool and the valley

bar accepted our cash payment but also processed a room charge for the same item

television did not always work and the wifi was slow

pool to have heated water

good breakfast, great views, beautiful pool, comfortable and clean rooms.

wifi could have been better

breakfast was good

the staff were amazing, in particular one woman who was working the reception desk and bar while we were there

the indoor parking was a big plus

helpful and welcoming staff, great location, good breakfast , free parking

comfy beds, plenty of hot water in the shower, location, easy parking, very attentive personal

wifi was advertised but this was not available in the rooms - very frustrating

staff, good breakfast, clean facilities, easy parking and next to the michelin star chef rui paula restaurant

parking out front

the spa area was wonderful too and offered massages, jacuzzi, steam & sauna facilities

from the spa (indoor) you always pass through the entrance of the restaurant (breakfast, lunch or dinner) to

there is a lovely rooftop terrace with sunbeds, a pool and a bar

with my wife for a well deserved week away from the kids :) excellent facilities, view, breakfast, room and bed

with my wife for a well deserved week away from the kids :) excellent facilities, view, breakfast, room and bed

great views. indoor swimming pool and sauna. great breakfast.

closed the bar early without warning and left us outside - having turned lights off inside

no negatives, maybe the breakfast can have gluten free / lactose free options.

some items were missing in the kitchen (no cutting board, no sieve,

bungalows cute and have all kitchen facilities

nice pool/garden and nice and clean rooms

mechanism, no coffee in room (could only be ordered when/if kitchen staff available), no minibar only empty

parking on site is perfect

there is a lack of staff, eg when on pool there is no bar - you need to go search for person from reception to

propriety has a huge potential but need improvements, mainly the road to the swimming pool and bar area

the pool area was very relaxing with the view of the rural area and hills around us

breakfast was good, but not exceptional

the pool area was also a lovely place to relax

so relaxing and such a treat to have salt water instead of chlorine in the pool

wifi works

wifi connection was not good.

it was reasonably easy to get a drink but i would have preferred a bar .

from the bedroom was beautiful and the staff were absolutely brilliant with us, helping with our laundry, ordering

great breakfast. in addition they serve some items on order, like in restaurants.

fresh fruit, local bread and scrambled eggs for breakfast

it has restaurant,swimming pool, small bar, parking etc

breakfast was very good

as if we were forced to send our clothes to their laundry service

irons, only laundry service offered

no iron in the hotel, there is a laundry service, but you cannot use an iron yourself (riddiculous) the hairdryer

everything is set to create the perfect atmosphere and symbiosis between the renovated spaces, the traditional

my kids also had a small window

great breakfast spread

breakfast was included and very good

we loved the pool, it was a great perk of the hotel

staff is extremely nice and attentive, excellent breakfast and size of family room

room service was great

hotel was excellent, breakfast was excellent, the guy at reception was a little scary at first, because he has

the croissants for breakfast and plentiful coffee and hot milk

the breakfast was humble but very local and tasty

breakfast was well served and good

the breakfast was basic but plentiful

superb farm for kids, with a mini zoo and plenty of spaces to discover

the breakfast was good

superb farm for kids, with a mini zoo and plenty of spaces to discover

almost everything but in particular the breakfast

good restaurant with good selection of local wines, excellent breakfast

easy, free parking, location, views!

helpful staff, nice clean and quiet room with beautiful douro view, excellent breakfast, private parking, fast

in the breakfast coffee option tutti frutti juice in the breakfast orange juice option incomplete wifi code

the pool area is lovely and clean and there is a bar nearby

excelent and helpful staff. exceptional cleanliness. everything was superb, breakfast included.

hotel was amazing lovely food lovely wine shop the pool was good really hot weather

then we had reserved an hour in the water circuit part of the spa during the kids hour so our young ones

facilities including the spa and swimming pool

the breakfast was massive, fresh and delicious

we will return one day soon when the spa and pool are complete

breakfast , not included on my reservation, was very good with good variety and a cook for all

the gym was nice but too small. additional elevators would be helpful.

service, great wine bar and tastings

amazing resort with incredible food, spa and service.

found our little corner each evening by the fireside and well looked after by david the bar manager, excellent

for the price paid, the hotel should have spa facilities included.

staff who helped us book vineyard tour/tastings parking was easy

optional spa facilities would be preferred lack of vegetarian options in the restaurant

views over douro river and valleys, excellent staff and friendly, easy parking, great restaurant and wonderful

easy parking

but they have a laundry service which wasn't any good for me as i arrived in the evening and had a meeting

the hotel has 2 indoor pools the larger being 16 metres long, a very well equipped modern gym and outdoor sun

bar service very slow

doubt one of the best hotels experienced staff were brilliant beautiful indoor pool and hotel is in centre of

in hospitality from the loss of quality staff post covid, this was a great experience do fix your gym and

it said you had a restaurants and bar when we got there, it was all closed up

is a restaurant and bar, an indoor warm swimming pool, small gym, good location, very good wifi, adequate parking

is a restaurant and bar, an indoor warm swimming pool, small gym, good location, very good wifi, adequate parking

there was no bar attendance unless one rang down to reception

the gym and pool could use a little tlc

the showers around swim pools are completely dirty, no bar service in this area and not even towels offered to

the swimming pool is a great plus but it wasn t really clean unfortunately, and the pool bar is closed, and

bedrooms are tired, and the bar & dining room are behind a stone wall with no view of the lovely terrace or

swimming pool would have been nice but we might have been out of season for an

fabulous historical hotel , comfortable clean rooms, staff friendly, good parking.

the parking was convenient, and we enjoyed the pool and sauna though the sauna is small, it was a

the facilitues and the pool

the breakfast was fantastic

nice breakfast, friendly staff, large room.

staff, the breakfast was excellent every day & good value

our rooms were facing a restaurant & bar that has music up until 2am

bar and outdoor patio one level up from street level is newly reopened but only coffee and tea were

very tasty breakfast with a lot of choice

breakfast was rather good too with some local cheeses and jams

amazing location, beautiful building, friendly staff. very nice breakfast.

good breakfast (included in the price)

staff very friendly and helpful. great outdoor pool.

very central. good restaurant. good pool and spa + gym. friendly staff.

nice rooms, good bedding, perfect breakfast and good parking and a excellent, resonably priced restaurant

bar and dining room staff polite and helpful

our kids loved it all the same

lovely pool and bar service

the room, the pool, the breakfast and location.

pet friendly and an awesome welcome treat box for our dog

single beds for kids were extremely uncomfortable

excelente service .great breakfast included.

breakfast was super nice as well

parking

breakfast was amazing as well

in the breakfast, there was few choice of yoghurt.

iron and ironing board in the rooms - laundry service available for a fee

i loved the room, breakfast and other facilities i encountered

parking was quite bad

very friendly staff; excellent breakfast; great spa area and very spacious and comfortable room!

we were very impressed with the buffet breakfast excellent variety of mainly cold dishes and a small