the laundry facilities were not operational

we enjoyed the warm pool.

there is no breakfast but the website has breakfast included

location was very easy to get to, with plenty of parking.

the room is very clean and the staff are very friendly. there are sufficient parking spaces.

one of the reasons we chose this hotel was for laundry

the laundry room was inaccessible at first but when opened was discovered to be dirty

one woman almost ran my three year old daughter down with a huge bag of laundry

laundry facility on premises. required towels were delivered daily

laundry is very bad

laundry

also guest laundry was out of service which was a big reason we booked here over other places

laundry area only has one washer and one dryer, which made it quite time-consuming and inconvenient

the hotel was brightly lit with ample parking, truck or rv

staff members were nice free parking, free wifi & tv room service was good

pool was ok. nice laundry facilities.

and it was especially good to use the laundry room for free

free laundry facilities were a bonus

everything was clean and being able to do laundry downstairs was an added bonus.

everything free laundry?? breakfast and dinner???? late checkout is 2:30 great!

breakfast was better than expected, pool was a nice refreshing dip for kids after a day of sightseeing, and

breakfast was better than expected, pool was a nice refreshing dip for kids after a day of sightseeing, and

and ok not far from from lakeshore that offers tourism facilities such as restos etc included breakfast fit the

stayed here before this visit the pool is decent the gym is pretty nice does the job

the room was spacious and very comfortable, and having a full kitchen was a big plus

self laundry service at reasonable price, pantry service

helpful personnel. laundry room. breakfast.

made use of the laundry and restaurant

wifi kept disconnecting

was clean, staff was friendly, lots of parking, we didn't opt to use the restaurant facilities so i cannot

they told me that my laundry was delayed at the laundry service up until our departure hour

maid/laundry staff was very friendly, welcoming, had positive energy, complimented me on my dress, etc

no laundry facilities

to say from my point of view, other than maybe should add some kind of coffee machine and maybe a laundry

refrigerator is no good. a/c in bedroom is not cooling. no laundry facilities.

a definite plus is also a coin laundry in the basement and the staff is very friendly and professional

big room ..laundry... big and very comfortable bed ...very nice staff and professional .

convenient laundry room for the guests

there could be more washer and dryers in the laundry room.

the kitchenette with a dishwasher, sink and single stove top with all the dishes and pans we needed was

clean room, clean laundry room

also, the laundry room should have another pair of washer and dryer

loved the saltwater pool

most things, on site bar, pool, gym closed due to lockdown

the city view overlooked a parking lot and the roof of two buildings

especially towards the end of my stay kitchen staff could have been friendlier low quality laundry facilities

clean, convenient, free parking, kitchen. great facilities including a laundry room.

gym was hot - sauna like

it has everything like the stove, kitchen and fridge

it was an excellent way of dealing with breakfast during covid.

never refunded my security deposit and my car got damaged in the parking lot from one of your trash cans

wifi didn t work, tv didn t work, nickeisha the customer service rep was not only incredibly

a heads up on how hot the water comes out in the spa would be helpful

front door parking

i thought that there's a kitchenette and a big fridge as seen on the picture for the one bedroom suite

excellent facilities, including laundry, kitchen, fitness center and swimming pool

i was happy to use the guest laundry in the second floor as i travelled with my family

the laundry machines were not always functioning and were not as clean as they should be

water of the pool was cold so not appropriate for kids

the pool should have some sort of floatie or life jackets for kids to play with or use.

should have more than one self service washing machine and dryer for the whole hotel when doing laundry and

the laundry was nice but then they only took 1 type of coin and it was difficult to get change for it

often having to wait due to staff in the elevator with their laundry bins

staff helpful, hot breakfast, comfy beds, microwave, fridge, sauna, pool, laundry facilities, patio, miscellaneous

boyfriend and i couldnt sleep because we were itching, not sure if its just the laundry soap they use or bed

laundry, gym and pool both helpful for longer stays

excellent size small kitchenette and very comfortable bed and laundry facility

even included a kitchen (stove, dishwasher, full fridge) and plenty of space for the kids

laundry, gym and pool both helpful for longer stays

great breakfast, and very clean

spacious room, laundry facilities on site and staff extremely helpful

the laundry room accepted debit or credit cards

additional charges: adding to the frustration, they accused me of not paying for laundry services

the bed, the breakfast the room,and the laundry room. the elevator lobby.

having laundry available was

there is even a do it yourself laundry room

laundry needs more washers and driers

the staff are super nice and helpful, but the rooms, hallways, and especially the laundry room was a bit filthy

laundry room on 5th floor was handy to my assigned room

laundry room was occupied at all times, no tissue paper in the room, shampoo was empty when we

was literately 3 cars in the parking lot and 2 of them were ours

the parking lot had plenty of space

nice sitting area with fireplace near reception

the first time we stayed there was no way to make a hot beverage in our room although the kitchen did manage

the spa doesnt open on sundays which for a spa hotel doesn't make sense to me

lots of thoughtful facilities eg laundry.

i was pleasantly surprised that there were laundry facilities as i stayed 10 days and the hotel was taking

the laundry dryer was out of service but, the staff made alternate arrangements to compensate

loved the pool, breakfast, laundry, free ice, handy vending machines and super nice staff.

dryer did not work in laundry

we checked in around 8 pm, was not impressed to see all of the bed linens and laundry in the hall ways that

laundry facilities, most welcome , but picked up grease from washer which had to be hand washed out

location, lots of parking, good wifi, and very comfortable rooms

the large tv, excellent wifi and mini fridge were all appreciated

breakfast was the best considering i am in all hotels & motels across ontario for my business

breakfast was hot and great. good laundry facilities.

friendly staff was very accommodating and the laundry facilities was an added bonus since most hotels don't

nicely laid out facility that allowed access to the parking area from first floor rooms.

to melting and freezing of snow there was a couple of slippery spots in the parking area and pathway up to front

the breakfast was more than adequate....everything from yogurt to sausages.

my husband says next we will go with kids

leisure area such as pool, pool table, air hockey, and fooseball which meant each room could hear kids or adults

very nice rooms, pool area was awesome!! friendly staff. very comfortable rooms.

the wifi signal is really annoyingud83dude15

would have been nice if there were a couple more handicapped parking spots as one of my family members was

reception, pool, and gym facilities are under renovations and was not accessible

reception, pool, and gym facilities are under renovations and was not accessible

no guest laundry

laundry on site

laundry facilities were handy

laundry facilities on site

the hotel would also benefit from a laundry for customer use

booked this place because after a certain time of travelling we wanted to do laundry

hotel does have a lot to offer with full kitchen and laundry

more than one room (full kitchen, laundry)

great location, and very helpful to have a little kitchen and a laundry (though it didnt work).

our stay was only 2 nights but the full kitchen and laundry would have been beneficial for anthing longer

free wifi speed is terrible 2mbps up & down, toilet ran all day and night and was not fixed before we

location and pet friendly

the best experience good gym friendly staffs

had to pay for premium wifi to watch netflix

as the mom of kids with special needs, that really means a lot

i waited half an hour and then kids were impatient

plenty of parking

the warm pool and gym are brilliant, hotel room very comfortable, the beds are very good size and

bar and restaurant are so simple, the bar tenders are mostly casual and lack the experience

the pool and jacuzzi was amazing the room was excellent ud83dudc4c

no laundry service active sat and sunday

the laundry room has sewer smell

did not like the wifi connection process, especially the requirement to join their loyalty program, but the

there was a family in the adjacent room, with very noisy, crying kids

have a beautiful coffee bar that is only open until 9:30, i totally understood missing breakfast but was

dryers in laundry room weren t working, we had to switch between 3 machines to get it somewhat manageable

the availability of laundry rooms was another great feature that added to the convenience

the hotel even has a laundry you can use

this is not a criticism, if i were a long term guest, laundry facilities within the suite would be greatly

if i wasn t near at the laundry place!

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

laundry service

(like a wet laundry that is not dried well) there s no free bottled water

no laundry generally the rooms and all seems older

swimming pool and tub area is so so

location is perfect by the lakeud83dudc4dud83cudffd room very comfortable, coins laundry available on spot,gym

some noisy neighbors on the corridor, possibly since we were in front of the pool, laundry and gym

the room is also lack of laundry plastic bag, toothpaste,

good room - recently renovated. good facilities - especially guest laundry.

did not have a laundry bag and there were only a few tissues left in the box

fault of the hotel, but due to covid restrictions, housekeeping, laundry, and hot meals were not available during

bed sheets smelled like sweat or like they left laundry sitting wet and then put it in the dryer

thicker sheets on the beds - they were paper thin. the pool was clean and my kids loved it.

famiky & pet oriented , pool booked for our family, good wifi

good location, lots of parking

no laundry machines for ppl staying long

wifi created lots of issue & didn t work on upper floors

restaurant was tasty for dinner and breakfast

room was clean, wifi was fast and location was perfect close to square one and short drive from airport and

t right on their end always presented calm and happy faces :) the pool and gym were great for the kids

laundry rooms should not be allowed to operate past 11 pm when they are next to a guest s room

laundry room on each floor

for breakfast pool place is looking good and comfortable, but unfortunately i did not try it gym has everything

gym was clean and equipment in good working condition

swimming pool was closed

there was a laundry room which was free to use - great for families with young children

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

are free laundry services and for the location was good breakfast was very good with a good selection

the laundry option is another one

i m impressed that the hotel has a laundry room

the location was central,the hotel was quiet and clean..there is also a laundry

have been close to the laundry as it sounded like machines spinning

pool to be heated or to have the option of it heated

the pool its to small and cold

location, car parking, and wifi

the laundry facilities were out of order for the 6 days of our stay

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

no laundry bags

has laundry at facility, which is convenient

one of the reasons we booked this hotel was because it claimed to have a laundry in its booking

newly paved ground level parking, no one above me and no sounds from neighboring rooms, no cigarette or medical

very quiet area, easy parking

was great clean room tv with wifi quiet place

btw - the wifi was excellent too

breakfast

breakfast was fresh and a great selection was offered

kitchen and room were super clean

hotel exceeded our expectations in terms of cleanness , service, even a simple but very good breakfast

the night, all outlet powers were down, except ones in bathroom and kitchen

i travelled with kids

long hours for the pool being open, clean and up to date decor

very clean, staff is friendly, parking and breakfast is included

pool was nice but strongly chlorinated

extend breakfast time .lol

all of the staff were extremely friendly and we appreciated that parking and breakfast were included

good location, free parking

the breakfast was ok. the basketball court was ok for the kids.

bed was very comfy and the pillows were great, pool and hot tub were really nice as well

a bit far from center but very calm and nice area with plenty of parking lots

then the property said they would check with the linen/laundry staff

was a gym open 24/7 they hide the microwave and mini fridge in a cupboard so it feels more like a room in

comfortable rooms, spacious, clean, good wifi.

the breakfast was also delicious

snow wasn't cleared from the parking lot. my car got stuck in the ice.

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

guest laundry onsite if you re staying longer

should be changed to smart wifi tvs

plenty of parking

just parking was a little awkward. we ran out of hot water on the last day before check out.

laundry procedures, not customer friendly.

laundry room can have a little device to pay with card or with tapping.

a lot of different amenities available, such as laundry, pool, fitness centre etc

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

guest laundry was great and fast wifi

have been a sign in laundry room about cost and where to purchase laundry detergent

great location, close to the airport. laundry facilities very clean and machines worked well.

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

close to a go station and there is coin laundry onsite

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

a pool, a fitness room, laundry room, a restaurant/bar

also, having working laundry facilities on my floor was a bonus

wifi too slow

room service though not many options

also, the hotel has laundry and fitness centre, required for a family

stains in the kitchen

was closed because the machines are not working the swimming pool was also closed there was no room service at

good parking

little kitchen area in the room was nice

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

available amenities wifi pool hot tub etc. great location near restaurants and airport.

pool area door was broken and we got locked in, another guest going by had to free us

i ordered room service which included a beer that didn t have a twist off cap and they gave it to me

not enough weights in the gym

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

no laundry service, which should have been there

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

it’ summer time and my kids also can’t sleep well

bed was very comfortable the fireplace was very nice

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

able to do my own laundry

location is great. only 2 floors, easy to go up/down. has laundry onsite.

we made use of the breakfast, laundry

laundry and fitness room available which i didn't use

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

laundry was left with tags for laundry in the room and it wasn

was next to laundry room-machines were noisy in the morning

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

room was across the hall from hotel facilities (i think it was the laundry)

the gym was good as was the laundry facility

the shuttle driver wasn't pleasant until after he realize i was a customer.

cleaning staff was aware of late check out and did not disturb. excellent and too rare

close to everything always has a shuttle no matter what time staff is fantastic

they have a laundry room and we managed to wash all of our clothes for a good value

comfy beds, very helpful and friendly staff. even guest laundry

pool & laundry facilities were closed although no mention on the website

and the laundry room very useful for a 5night stay

access to laundry facilities 24//7

the cleanliness and comfort was fantastic. the great laundry facility was convenient

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

the hotel has a laundry room for the guests to use, clean and well organized

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

there is everything you need for a good holiday: we used the pool, laundry, bistro

tub was leaking through the light fixture from the hotel room above - so we couldn t use the spa tub our last

guide bar on the pool steps leading down to the water was quite loose; someone with mobility issues might

i am not complaining about the kid as kids sometimes go cranky

stay was just one night to get us close for our flight the next day; kids loved the pool and the room was

convenience and that the gym was open and they made it feel safe and comfortable the covid

further comments, everything is perfect that room studio, we love the kitchen

gym sucks, such a small gym

kitchen was very well equipped, it had the extra blanket and pillow ready for sofa bed (i often

pool is little shallow for 6ft+, but not a bad one

there is a coin laundry in the truck stop across the road

even their replacement pillows from their laundry had stains when handed to me

surrounding restaurants and spa on same grounds

clean rooms, fast wifi.

room service

really far from the city. no elevators and a pricy laundry

laundry room should be open at 7:00 am.

the hotel has laundry facilities, which allowed me of complete a couple loads of washing

even a washer and dryer to do laundry since we have been doing quite a bit of traveling

a bonus is the ground floor guest laundry

i had to pay for laundry and pay for detergent too. it should be free of cost.

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

was in transit so it was a very short stay and i was alone with my two young kids

pet friendly, quiet, clean, helpful and friendly staff

pet friendly. free parking for guests

there is also a laundry where you can dry-clean your clothes for a fee, many thanks to the hotel for providing

amazing breakfast, nice laundry room, very pleasant room, staff were amazing, shuttle was great!

and diming for every little thing, lots of things included in the room at no additional charge (laundry, parking

liked the general atmosphere of the hotel which included a complimenaraty breakfast, coin laundry and swimming

and they sent the driver of the hotel and not anyone responsible for the laundry

-laundry facilities, complimentary breakfast, free airport shuttle, etc

some of laundry machines were out of order

comfortable rooms. laundry possibility.

laundry, small pool and exercise room and kitchenette very much appreciated

coin laundry available on site

clean, comfortable, friendly and helpful staff. shuttle bus to airport. laundry facilities.

there was a laundry available for guests use with big maytag appliances

close to the airport and hotel has a shuttle service hotel as a laundry available to guests

would have appreciated no scented laundry products used for sheets

everything was pretty much what we needed. maybe a laundry room.

swimming pool and laundry room

good facilities on site, pool, gym & laundry room

laundry came in super handy as i had 3 weeks of vacation clothes to clean

helpful staff,laundry room clean,pool open,good location for me.

open the pool!!!! lol

also has laundry

room service wasn t daily and very little breakfast options.

the pool was warm and the gym was awesome

lots of free parking

gluten free bread available upon request for the free breakfast

need some renovation no laundry room

then they placed us in a room beside the laundry

pool was not clean

the staff was nice a very helpful and a good room service

parking is tight

wifi was horriblu slow

plus: bacon, sausage included with breakfast

breakfast

also hanging out in the parking area in front of my room, i was concerned about possible damage to vehicles

noted 1 sn, 1 tsn offering only (each entity carries 5)--however, the wifi could stream more on your device, if

cleaning was not done properly. no laundry service

laundry service was good, should have another an extra washer/dryer

small pool. not enough snacks to buy. poor wifi and they don t put enough towels in the room.

air fan was turned off, qas overcharged for a bottle of water ($3 shelf tag but paid $4 cash), no room service

these kids were pushing others even on the pool stairs

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

i also like that there's laundry facilities if needed

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

there is plenty of parking, a nicely refurbished gym, and a pool with a whirlpool

front desk service, room service, broken phone in room

the laundry facilities were a great bonus as

friendly staff, clean rooms, & laundry facilities are always a plus!

tv had cable, radio ice machine but the ice machines ice was dirty with black specks in it, laundry room with

to use a laundry facility to wash a few things and the washing machine seem to of been out of service for a

cleanliness in the rooms was decent but the laundry room and stairwells as an example were less than ok

no spa, no pool, no laundry, no fitness center, small business center, not even clean - only for the food they

was perfect, bed was so comfortable, easy parking

great location. good value for money. breakfast was good. free parking is a big plus.

i paid through a booking agent and wasn't aware that i did just that even though your add say pet friendly that

could use more parking spots

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

nice big rooms, pool and gym area

pool had no towels upon arrival but a quick phone call from the pool phone to the front desk

i didn't like the fact that the hours for the pool and gym close early and open late!

complementary water in the room would be nice. more options on bar menu.

the on-site laundry facilities were a bonus along with the swimming pool

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

good breakfast, laundry room very useful and very spacious family suite

they have complimentary breakfast, free parking, self-service laundry and indoor pool

breakfast is the same everyday i was there. it's good but need to switch around with new menu.

00 a day for parking that i wasn't told about when i booked the hotel,no laundry room

com forgot to register the free breakfast included with the hotel, so we had to revisit the front desk and await

noisy kids running the hallways till 11 pm

price for food for room service

the bar and restaurant were quiet and with good service.

good breakfast with many options

breakfast buffet took my expectations beyond

we can t comment on the pool or gym because we didn t have time to use either

also, the one serving the breakfast doesn't smile

amazing breakfast, extremely clean room, comfortable beds.

laundry good well working and clean and cheep

free breakfast is great free suppers even better the pool and the laundry all wonderful and working the water

the meals provided and laundry.

pool was working, gym, laundry and cooking space, store and booze, free breakfast and it's a very good meal

laundry facilities

pool but no hot tubs or tubs, big, gym, laundry, nice out look from window, ice, stove, dishwasher, kitchen,

laundry room is available on the mezzanine floor with ample washers & dryers (coin operated cad 2

maker not working, the laundry was s***, the worker were surprise it was even open and people were using it

laundry, pool, gym free big breakfast of good foods

laundry room for some reason very few motels have one but they are very useful just seems like a

no laundry service and price not including breakfast

the rooms were well kept, the bathroom was very nice, and the laundry room was a nice addition

good facilities such as laundry, tho i didn t have time to use

were very nice and big enough for us all pool and hot tub were a great time as well kids had a

tv was good but no youtube or net youtube on tv, radio ok, wifi used my own so idk speed