laundry room is in the basement and needs a key to access

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

the arrangement of this like breakfast area,relaxation area,swimming pool

a pool, the staff is quite friendly, location is convenient, internet is quick and reliable and parking is free

wifi did not work on the last day for several hours and the front desk had guests calling the

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

pool n gym was close

free parking and you didn t have to walk far

came back to zero parking, trucks with trailers and big rigs we're taking up multiple spots.

pool and gym facilities closed, but no mention of it when booking.

good breakfast, laundry room very useful and very spacious family suite

the on-site laundry facilities were a bonus along with the swimming pool

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

they have complimentary breakfast, free parking, self-service laundry and indoor pool

didn't care for the egg creations at breakfast

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

i also like that there's laundry facilities if needed

clean and comfortable and the t.v. size and streaming services and wifi were very good.

the facilities are great for kids and families as well.

no laundry room for extended stays.

wifi is free and easy and parking is ample and above ground

was an extra charge for in-room service, and guests were not offered a free bottle of water in the room

wifi is free and easy and parking is ample and above ground

for me nob on the fridge is gone so everything in my fridge was frozen even my milk for my kids

laundry service was good, should have another an extra washer/dryer

cleaning was not done properly. no laundry service

air fan was turned off, qas overcharged for a bottle of water ($3 shelf tag but paid $4 cash), no room service

they only had 1 handicap parking spot need to add more

bed was extremely comfortable, spa bath in the room was nice but a little smaller than i was expecting, and the

laundry facilities were sub par, ended up going to a laundromat

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

clean, friendly staff, great breakfast

liked very comfy beds, good varierty of food for breakfast, water pool and safe parking

wifi wasn t bad

the coin-operated laundry was very much appreciated for my 5-night stay

i like that the rooms have microwaves, and there is a guest laundry. both really useful

clean and modern. laundry facilities.

the whole hotel smells great great gym, spotless, modern with ac and a water distributer

the room satisfied all those requirements with wifi, places to plug lots of things in

also, the hotel has laundry and fitness centre, required for a family

there was a kitchenette in the room as well which i'm sure would be useful for longer stay, nice to have fridge

the parking was is a bit small and 2 nights there was a bus taking most of the parking lot

little kitchen area in the room was nice

breakfast had s good variety of foods.

guest laundry was great and fast wifi

great location, close to the airport. laundry facilities very clean and machines worked well.

close to a go station and there is coin laundry onsite

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

relaxing atmosphere, free parking, there is also a laundry room in

a pool, a fitness room, laundry room, a restaurant/bar

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

also, having working laundry facilities on my floor was a bonus

we were in a suite with a sitting area, fireplace and a second tv - palatial

we really like the pool, sauna, hot tub pool, and location convenience, friendly staffs.

laundry procedures, not customer friendly.

laundry room can have a little device to pay with card or with tapping.

a lot of different amenities available, such as laundry, pool, fitness centre etc

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

then the property said they would check with the linen/laundry staff

they had so many kids there seems like i was back home

free parking , clean rooms, quiet hallways, quick and free wifi

clean, new amenities. very professional staff, good location and ample parking

i am fond of breakfast of that hotel

guest laundry onsite if you re staying longer

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

breakfast is below average. not much entertainment for kids.

ample parking space

use netflix or youtube and more tv entertainment options especially for families travelling with kids

swim pool, excellent breakfast selection with friendly servers, good parking, quiet surroundings, room cleaned

breakfast was delicious

good breakfast and the kids loved it

good breakfast and the kids loved it

very professional staff, clean hotel, greak breakfast and gym area was nice.

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

clean rooms cute kitchenette big space

was only one staff in the kitchen and dining area

front desk staff had no information us about the pet charge

new facilities and good breakfast, spacious suite.

pool was clean and heated

i travelled with kids

pool was nice but strongly chlorinated

breakfast included, free parking. clean and comfortable. just 5 mins away from highway 401.

gym was small and basic but did the job

wifi took long time and bathroom was very tiny

helpful staff, location, breakfast, pool, great size of the room and kitchen included for preparing simple

i didnt have breakfast bc of jetlad

the kitchenette in my room was a little tight

a bit far from center but very calm and nice area with plenty of parking lots

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

i had to pay for laundry and pay for detergent too. it should be free of cost.

hotel with no bar or food available on pre midnight arrival, not near airport, shuttle impossibly inconvenient

was very bad specially if you are traveling with your young kids, not nd to breathe that going to your room at

very clean, free shuttle bus from the airport, staff always kind and available

no laundry facilities other than dry cleaning

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

modest but welcoming budget hotel with great staff, efficient shuttle service and breakfast

comfy beds, room service

location, restaraunt, breakfast and clean room

have a 24hr swimming pool, warm water jacuzziand gym room

such a nice selection of food and available until 11 am, which is great when you have a late check out

room service

he exuded a genuine pleasure in registering us and later arranged for a late check out when our flight was

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

i was hoping for more of a variety for the breakfast

with good refrigerator 24 hour access to gym and pool shuttle to airport excellent

the laundry carts collected outside our door, were moved to the lift, they were replaced by more carts;

was stranded due to flight cancellations and they have no self use laundry machines, she asked and could only

great view from our room and loved the club lounge. gym was also great and staff friendly

would be alot better if wifi is automatically included with the payment not that we still need to pay extra for

and at the price per night, i'd have expected to have been provided with at least a continental breakfast

even their replacement pillows from their laundry had stains when handed to me

there is a coin laundry in the truck stop across the road

professional staff, shuttle driver very professional, everything at the hotel was excellent.

the pool and hottub were delightful

comfortable bed convenient shuttle

has laundry at facility, which is convenient

the laundry facilities were out of order for the 6 days of our stay

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

no laundry bags

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

we were allowed a late check out as we had an evening flight

also small but very efficient gym if you want a run but do not like the fumes from the

the room was great and very clean. there was even a dog bed and food and water dishes for my pet

easy access to the airport via the shuttle train

the location was central,the hotel was quiet and clean..there is also a laundry

have been close to the laundry as it sounded like machines spinning

the gym and facilities are very old, dusty and dirty

pool to be heated or to have the option of it heated

booked for 2 adults + 2 kids but hilton green claims that they only received info as 3 adults

comfy beds, very helpful and friendly staff. even guest laundry

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

and the laundry room very useful for a 5night stay

maybe the hotel should think about updating the laundry system

the room was ok (comfortable, clean) but no laundry bag

gym, laundry etc. everything we needed and then some.

that they had laundry on site

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

location, good customer service, clean, coffee and tea available in the lobby, laundry room available, nice

laundry and fitness room available which i didn't use

the laundry option is another one

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

are free laundry services and for the location was good breakfast was very good with a good selection

i m impressed that the hotel has a laundry room

the clean room, amenities and the complimentary laundry room for guests

one of the two laundry machine sets doesn't work at all

the common areas such as laundry, pool, and breakfast area were fine too

there is laundry onsite

very friendly staff and they had a laundry which was great.

to the airport, free shuttle, great sized family room, staff helpful, cleanliness, decent small gym and pool,

the breakfast food. no laundry machine (self-service) which is cheaper

we stayed in hilton, marriott and ramada during the trip and my kids loved this room the most of all

i liked the spa tub. it was relaxing

the room was the perfect size, the kids enjoyed the pool, the onsite parking was reasonable, the location was

almost 40 min for the shuttle

the room smelled clean - like fresh laundry

laundry at the basement

booked believing there was room service so that i could get a meal after a long flight

and spa were closed but listed on line as being available

shuttle bus that goes to the airport and back every 30mins the friendly staff most esp lorna and

location 10/10 customer service 10/10 breakfast 10/10

nice comfortable, large room. great fitness room. free parking. good breakfast.

small pool, gym and bbqs

modern facility, breakfast was great - plenty of options, extremely clean, quiet

breakfast was included and really was excellent

free breakfast, gym and pool were a plus

blood stains on sheets and room service at like 4:00pm?? what s up with that.

great breakfast as well

breakfast was very good as well

kids loved the pool and hot tub

he helped me with the check in process and could see we had had a rough day, he gave my four kids and i free

the bar serves food, so i went and ate before retiring for the night in my room

the location was good and my kids loved the swimming pool!

beds were super comfy, easy check in, great pool facilities

hotel has great gym and pool and sauna area ,room was clean and bed was big

location was great. bed comfy. parking great.

the grounds were kept very well the room was very clean , the breakfast was outstanding and very good and

uneven back step on end stairwell. dark parking lot.

wifi was horriblu slow

breakfast

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

laundry was left with tags for laundry in the room and it wasn

was next to laundry room-machines were noisy in the morning

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

(like a wet laundry that is not dried well) there s no free bottled water

laundry service

no laundry generally the rooms and all seems older

the pool had smelly water and the gym was not that well stocked

this is not a criticism, if i were a long term guest, laundry facilities within the suite would be greatly

the availability of laundry rooms was another great feature that added to the convenience

the hotel even has a laundry you can use

had everything we needed: kitchen, wifi, good breakfast, laundry room, free parking.

options for breakfast, comfy bed, clean linens and towels, friendly staff, laundry facility, kitchen, pool,

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

the hotel has a laundry room for the guests to use, clean and well organized

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

the cleanliness and comfort was fantastic. the great laundry facility was convenient

the laundry room has sewer smell

no laundry service active sat and sunday

main problem was with the wifi, very very very slow internet. takes forever to connect

very comfortable beds quick maintenance to fix tv balcony with chairs & table free wifi & free parking staff

it also had a nice indoor pool, and parking was free

booked a room for 4 persons (2 adults and 2 kids (12 and under) with breakefest included

wifi was flaky at night.

room service was closed and we werent informed of it

was quiet even though there were lots of kids from out of town on a school trip and taekwondo competition

cleanliness,parking and staff

wifi reception very poor, cannot use it for work

a full big box gym with a connected hall to the hotel

also, would have loved to know about the pet cleaning fee when booking the room

gym should be accessible longer

the best experience good gym friendly staffs

good facilities elsewhere from what i can see - laundry, restaurant, bar, vending etc

laundry area only have two machines

the laundry out of service

best thing about the hotel was: -guest laundry available to do your own laundry at yourown pace

so i couldn't wash my clothes in the guest laundry facilities, before flying out the next day

the gym was good as was the laundry facility

room was across the hall from hotel facilities (i think it was the laundry)

jc grill restaurant and bar provides excellent well priced food and, a well priced house white

the shuttle was great to the airport. free parking.

the shuttle driver there is awesome

wonderful indoor pool and a gym room about the side of 2 rooms

early morning shuttle was first-come, so messy. hard to find a luggage cart.

the pool and fitness area

would have enjoyed the gym better with some windows was a bit claustrophobic

pool had a scum line around the surface where kids had written in it with

there is no laundry service.

laundry is

also had noise from the laundry facility early in the morning

they moved us to another room where a large laundry vent, which was extremely noisy

no laundry facilities

water was provided each day and the laundry service was fantastic and and fair price

no self service laundry facilities. limited range of dining options near the hotel.

yummy room service, laundry facilities and great bar

we also sent clothes to reception for the laundry service (which had a 12 hr turnaround) labeled by the reception

check in was slow. power cut on our last day no self laundry facility

pool. laundry rooms very nice

laundry facilities would have been a bonus, also a patio area or some outside seating

i was pleased to use the laundry after 3 days of travelling and exploring toronto - they sold washing powder

the laundry was a little hard to locate

no time for laundry

no hot tub at the pool to soak our weary travel bones. no automatic room clean up.

shuttle was on time & driver was helpful

clean, friendly staff, amenities perfect with gym and pool

airport shuttle accessible especially for an out towner who has an early flight outud83dude0a

wasn't an option to buy movies in your room (our kids were a bit disappointed) and we think the hot tub wasn't

no laundry service and swimming pool

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

welcome from staff, easy access to laundry at hotel next door which was literally few steps from the front door

staff service was amazing and fast, shuttle from and to airport every 30 min was wonderful

only 5 minutes from the airport, and there is a free shuttle, so i didn t even need to pay for a taxi

i had to use their room service at all times as i had used this facility for my 14 day quarantine and i was

the pool and hot tub were good, the room was comfortable. free shuttle to the airport

shuttle bus

the coffee bar was attractive and the choices of beverages was great

no spa. gym is small and swimming pool is small.

stocked with items you would expect in a kitchen (eg egg flip, washing up detergent, dish cloth, laundry powder

to the kitchen and laundry facilities and what would be needed - eg jug for tea/coffee, powder/pod for laundry

the room with laundry facilities was amazing

i was informed there were no laundry facilities in room or within the hotel

there was no laundry and no breakfast.

its nice that they had a pool and gym in the building. as well as laundry machines.

can t get out of bed and turn the lights on without waking up everyone in the room there s laundry facilities

the suite was roomy and spacious for all of us. kids really loved the breakfast variety!

the room/suite had everything (full kitchen) which was very practical.

power outages during stay 100 dollar unexpected fee for pet

location and nice clean laundry facility ud83dudc4d shuttle service was good ud83dudc4d

airport, a free shuttle service is provided but watch out the time room is very well equipped 24h laundry

there is a self serve laundry, but i was only there for one night so i didn t use it

laundry available if you want to do your own washing

did not work in room; charged for parking a vehicle; no laundry; a little worn; no extras included in rate (ie

should have laundry service

breakfast was not great and does not have a laundry room

quiet area. water available for guests in the gym.

clean, quiet, approachable staffs, proximity to airport & free shuttle

liked that the hotel was close to the airport, had breakfast included, a 24 hour gym, and 24 hour business center

wifi was also good

rosa was quite exceptional during breakfast making sure we weren't missing anything

haven't had the chance to use the pool, it looked fine

shuttle driver was excellent

was no safe in the room and our room was right across from the pool so you could hear kids screaming

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

pool area door was broken and we got locked in, another guest going by had to free us

i ordered room service which included a beer that didn t have a twist off cap and they gave it to me

there is an airport shuttle every one hour

swimming pool gym location

there is everything you need for a good holiday: we used the pool, laundry, bistro

i am not complaining about the kid as kids sometimes go cranky

kids had a great time felt safe, comfortable

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

very uncomfortable bed,, specially with kids it’s very high ,, washroom was not clean enough.

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling

no towels at the pool but was ok used gym towels

my kids loved the pool

everything. location. staff. room breakfast .value

the pool was my kids favorite. unique look and clean. easy to access restroom.

suggest to have more coin laundry set or have the wash and dry all-jn-one

the laundry machine was out of order

is a coin laundry facility and great free continental breakfast

wifi was a bit touch and go but since i was not always in the room was not a problem for me

good location, great pool for our kids, rooms were spacious and the staff were very

laundry services

laundry was next door at the hilton

room service was prompt and the food was really good

noisy planes flying overhead. free continental breakfast would be great!

no breakfast.

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

there was nothing to dislike about the hotel, shuttle, services.

breakfast was good with a good selection to choose from. courtesy airport transfer.

if you can show the cost of breakfast on booking

breakfast was not the best. few options available. parking is very expensive.

also has laundry

convenience to airport, free breakfast and late check out time

room service cleaning was excellent they come daily which i love

great wifi too

the breakfast was very good

liked the general atmosphere of the hotel which included a complimenaraty breakfast, coin laundry and swimming

the dry cleaner was supposed to deliver the laundry by 7 pm

there is also a laundry where you can dry-clean your clothes for a fee, many thanks to the hotel for providing

amazing breakfast, nice laundry room, very pleasant room, staff were amazing, shuttle was great!

and diming for every little thing, lots of things included in the room at no additional charge (laundry, parking

were friendly and helpful, the bed was super comfy, the pool was well maintained and access to a laundry facility

laundry, small pool and exercise room and kitchenette very much appreciated

fire alarm went off at the hotel next door but because the pool/gym/laundry area are connected between the two

the hotel has gym, laundry and swimming pool

comfortable rooms. laundry possibility.

clean, comfortable, friendly and helpful staff. shuttle bus to airport. laundry facilities.

facilities, laundry room, gym and breakfast was great.

everything was pretty much what we needed. maybe a laundry room.

small laundry area, just one dryer and one washing machine.

free shuttle was nice also the breakfast selection was good coin laundry was a nice addition

the spa service they have at this hotel wasn t open as the lady wasn t working that day

room service told us to call back - took a long time to be able to order

wifi in the room was very poor

very convenient. used shuttle and up to go downtown

we had the large pool and hot tub to ourselves which was an added bonus that we greatly enjoyed

desk staff not so friendly but one, however, the housekeeping staff were amazing and helpful, laundry facility

said they provide laundry service, wifi and airport shuttle

didn't use it but had a pool we could've used

there s a nice restaurant and bar area also in the hote

bed was comfy, bathroom was small, the pool was nice for the kids

free laundry is great to have

laundry and gym access

very close to the airport and free airport shuttle every 30 minutes

have gotten your own pool

own pool access, more variety for breakfast.

no laundry machines for ppl staying long

very clean; towels were soft and not crunching (like most hotels); nice onsite gym; room service breakfast was

main reason i would come back here very clean complimentary coffee tea and water have to pay for breakfast

in room dining would be great for family with kids

was no free wifi (without making an account which i didn't want to do) and the furnace was quite loud when

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

no laundry service, which should have been there

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

tight parking spots

parking

the little extras, breakfast, laundry, little store

you have personal transportation very practical entrance and exits very nice breakfast excellent laundry

my only complaint is about the laundry room

free laundry machines

room was not kid friendly, wires and dishes were accessible to kids, laundry was gross

had everything we needed, including a laundry facility for guest use, always a plus when travelling for longer

the laundry room flooded when i was washing clothes due to the heavy rain outside :(

very clean, friendly staff, guest laundry

it was a comfortable place to stay for a day or two, and they had laundry machines.

it has a laundry room as well

118 was smelling like garbage, noisy throughout the night because of laundry beside

as always to have a laundry and gym on site when travelling for multiple weeks

the laundry area should have a credit card machine or coins

very good breakfast

comfortable beds, supportive staff, daily cleaning, free parking

comfortable beds and cleanliness. free parking!

the rooms could have been a little bigger. we didnt have room service for breakfast.

spa was not working and we hear for two years

no room service and weird hours for bistro.

amazingly friendly, venue was clean and the idea of having netflix on the tv was amazing for the kids