fault of the hotel, but due to covid restrictions, housekeeping, laundry, and hot meals were not available during

bed sheets smelled like sweat or like they left laundry sitting wet and then put it in the dryer

pool and work out facility. jamaican restaurants

checked in at 7am (i paid for one full additional night despite coming in morning), and 4 days later on my

the room was comfortable, it has wifi, tv, fridge, microwave etc

laundry room on each floor

laundry rooms should not be allowed to operate past 11 pm when they are next to a guest s room

it was basically a junior suite with a kitchenette and the bathroom was so clean as

swimming pool still not open. house keeping on request.

pool out of order; construction.

no laundry generally the rooms and all seems older

laundry service

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

(like a wet laundry that is not dried well) there s no free bottled water

and bar was not open :( breakfast buffet not available weekdays :( only weekend

cleanliness,parking and staff

i waited half an hour and then kids were impatient

enjoyed the gym swimming pool looks great but we didn't have swimming suit

price and room service!

amenities in in bathroom could include a shaving mirror and a grab bar just outside of bath tub

the laundry room has sewer smell

no laundry service active sat and sunday

the rooms were comfy, the kids enjoyed the pool, it was excellent.

bed was super comfy, early check in

had issues with what turned out to be two kids playing in the whirlpool tub above us - twice during the night

options for breakfast, comfy bed, clean linens and towels, friendly staff, laundry facility, kitchen, pool,

dryers in laundry room weren t working, we had to switch between 3 machines to get it somewhat manageable

the availability of laundry rooms was another great feature that added to the convenience

had everything we needed: kitchen, wifi, good breakfast, laundry room, free parking.

the hotel even has a laundry you can use

great slide for kids! open weekends, service faantasticud83eudd73

the pool temperature was great, the jacuzzi was hot and the water slide was a lot of fun

i was very happy that the snack bar served starbucks coffee

free wifi speed is terrible 2mbps up & down, toilet ran all day and night and was not fixed before we

my kids have special needs to sometimes we have challenges but we've never run into any issues at this

shoeless joe's is a quick walk through the parking lot

breakfast

parking area wasn t shovelled and made it tricky for parking close to our room

breakfast was pretty good but scrambled eggs were tiring after a few days

complimentary breakfast was adequate. kitchen area was clean.

clean room, clean laundry room

also, the laundry room should have another pair of washer and dryer

breakfast was ok but no proper dishes. expensive for what we had.

love the pool, work out facility, the bar area meal was fabulous

that breakfast wasn t included.

also guest laundry was out of service which was a big reason we booked here over other places

laundry area only has one washer and one dryer, which made it quite time-consuming and inconvenient

laundry

getting hosed at the snack bar for a couple bags of chips, i was afraid to go anywhere near the restaurant

the hotel was brightly lit with ample parking, truck or rv

refrigerator is no good. a/c in bedroom is not cooling. no laundry facilities.

didn't like the fact that there was no guest laundry room

maid/laundry staff was very friendly, welcoming, had positive energy, complimented me on my dress, etc

no laundry facilities

they told me that my laundry was delayed at the laundry service up until our departure hour

the pool was lovely and warm

free breakfast & free parking very clean great kitchen

were ready for our arrival checkin was quick as was checkout facilities were top notch all kitchen equipment

checkout facilities were top notch all kitchen equipment was top notch other facilities such as gym and pool

kitchen has most of what you would need

everything free laundry?? breakfast and dinner???? late checkout is 2:30 great!

pool was ok. nice laundry facilities.

and it was especially good to use the laundry room for free

free laundry facilities were a bonus

everything was clean and being able to do laundry downstairs was an added bonus.

the spa bath was fantastic

the pool was awesome, great temperature!!, and the water pressure in our room was marvellous!

the breakfast wasnt bad and the kitchen staff was nice and helpful

the lobby and meal area was great also had plenty of parking.

one standout feature was the hotel s use of a robot to deliver room service, which was a unique and convenient

the laundry machines were not always functioning and were not as clean as they should be

excellent facilities, including laundry, kitchen, fitness center and swimming pool

i was happy to use the guest laundry in the second floor as i travelled with my family

for a family of 2 adults and 3 kids it had everything

room had a lot of space we were with our 2 kids so it was really convenient to have a sofa bed

the laundry facilities were not operational

have like to use the pool, but it's just too out in the open - i didn't like that everyone in the lobby, or in

location. hotel is clean and room service is good.

the rooms are great size and the snack bar with microwave is a cute touch

location and possibility to stay with our pet

one of the reasons we chose this hotel was for laundry

one woman almost ran my three year old daughter down with a huge bag of laundry

laundry facility on premises. required towels were delivered daily

suggest using a good or better anti-static softener in your laundry wash cycle

the laundry room was inaccessible at first but when opened was discovered to be dirty

self laundry service at reasonable price, pantry service

helpful personnel. laundry room. breakfast.

made use of the laundry and restaurant

the room service was subpar.

convenience, cleanliness, kids lived the pool

clean, convenient, free parking, kitchen. great facilities including a laundry room.

especially towards the end of my stay kitchen staff could have been friendlier low quality laundry facilities

the entire hotel-room, breakfast area, pool, gym, lobby were all very clean

was a great hotel, breakfast and dinner mon- thursday is a nice touch

clean, convenient, free parking, kitchen. great facilities including a laundry room.

big room ..laundry... big and very comfortable bed ...very nice staff and professional .

there could be more washer and dryers in the laundry room.

a definite plus is also a coin laundry in the basement and the staff is very friendly and professional

convenient laundry room for the guests

gym is little bit small.

the bar closed very early

felt as if we d been given the kids lunch from last week

nice sitting area with fireplace near reception

room was tiny and it was facing the parking lot so we didn t get a good sleep , also the ac unit wasn t

no coffeemaker, tea kettle or bar fridge

we checked in around 8 pm, was not impressed to see all of the bed linens and laundry in the hall ways that

laundry facilities, most welcome , but picked up grease from washer which had to be hand washed out

breakfast was the best considering i am in all hotels & motels across ontario for my business

very friendly and the morning breakfast was one of the best l have seen. lots of choices

breakfast

the room was clean, good size, laundry service with there coin machines was great and the breakfast was good

the laundry dryer was out of service but, the staff made alternate arrangements to compensate

loved the pool, breakfast, laundry, free ice, handy vending machines and super nice staff.

lots of thoughtful facilities eg laundry.

i was pleasantly surprised that there were laundry facilities as i stayed 10 days and the hotel was taking

friendly staff was very accommodating and the laundry facilities was an added bonus since most hotels don't

breakfast was hot and great. good laundry facilities.

fast wifi

great location for our purposes, good parking

breakfast exceeded our expectations

excellent size small kitchenette and very comfortable bed and laundry facility

laundry, gym and pool both helpful for longer stays

even included a kitchen (stove, dishwasher, full fridge) and plenty of space for the kids

they served breakfast on a tray and we were able to bring it back to our room

pet charges were too high and the exit doors were not soft closing and slammed really loudly,

staff helpful, hot breakfast, comfy beds, microwave, fridge, sauna, pool, laundry facilities, patio, miscellaneous

should have more than one self service washing machine and dryer for the whole hotel when doing laundry and

often having to wait due to staff in the elevator with their laundry bins

the laundry was nice but then they only took 1 type of coin and it was difficult to get change for it

, i would never smoke in the room, went back up with the employee and told them all i smelt was laundry from

the wifi signal is really annoyingud83dude15

were a lot of pre-teen kids in the hotel, apparently for a hockey tournament

1. very poor wifi; 2. too much noise sometimes, because there is a sport area in side the hotel.

location, parking, room was very clean

great breakfast and bed

additional charges: adding to the frustration, they accused me of not paying for laundry services

free laundry was a plus

spacious room, laundry facilities on site and staff extremely helpful

having laundry available was

the bed, the breakfast the room,and the laundry room. the elevator lobby.

reception, pool, and gym facilities are under renovations and was not accessible

reception, pool, and gym facilities are under renovations and was not accessible

was beside the laundry room and the machines were very loud throughout the night woke up several times with the

laundry needs more washers and driers

the staff are super nice and helpful, but the rooms, hallways, and especially the laundry room was a bit filthy

there is even a do it yourself laundry room

laundry room on 5th floor was handy to my assigned room

on site laundry facilities where not clearly identifiable

i also had a slightly uncomfortable bed and was beside the laundry room (this was only loud around 5-7pm) so

laundry on site

the hotel would also benefit from a laundry for customer use

no guest laundry

then the property said they would check with the linen/laundry staff

drinking was allowed around the pool area

we went to use the facility and the hot tub was full of kids with parent service watching them and the pool

comfortable rooms, spacious, clean, good wifi.

cleanliness front desk staffs elevator quietness bar pool gym

was only one staff in the kitchen and dining area

gym facing swimming pool- think about it!

plenty of amenities, clean, and friendly service. the breakfast was excellent.

hotel exceeded our expectations in terms of cleanness , service, even a simple but very good breakfast

yummy breakfast and small evening meals

breakfast was the best .... thanks so much!

free breakfast

extend breakfast time .lol

the guy that checked us in late at night and d breakfast staffs all exceeded my expectations.

wonderful bed. helpful staff. clean, clean, clean. decent breakfast

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

guest laundry onsite if you re staying longer

kind of kids pool

did not enjoy the breakfast as there were many options

parking is no problem

laundry room can have a little device to pay with card or with tapping.

laundry procedures, not customer friendly.

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

a lot of different amenities available, such as laundry, pool, fitness centre etc

also, the hotel has laundry and fitness centre, required for a family

stains in the kitchen

more cable channels. wifi interruption.

excellent breakfast and specious parking.

no room services

are free laundry services and for the location was good breakfast was very good with a good selection

the laundry option is another one

i m impressed that the hotel has a laundry room

there was a laundry room which was free to use - great for families with young children

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

large room was very nice, the kitchenette and spa bath were a plus

wifi connection was unreliable

bed was very comfy and the pillows were great, pool and hot tub were really nice as well

with the covid 19, it was hard to have the breakfast. that we would have liked.

functional kitchen free parking

the location was central,the hotel was quiet and clean..there is also a laundry

have been close to the laundry as it sounded like machines spinning

location, room, wifi, price, gentle staff.

staff was nice and helpful especially drew free parking

free wifi was not really free and tv was very outdated.

have been a sign in laundry room about cost and where to purchase laundry detergent

close to a go station and there is coin laundry onsite

relaxing atmosphere, free parking, there is also a laundry room in

great location, close to the airport. laundry facilities very clean and machines worked well.

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

no laundry bags

has laundry at facility, which is convenient

the laundry facilities were out of order for the 6 days of our stay

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

also, having working laundry facilities on my floor was a bonus

a pool, a fitness room, laundry room, a restaurant/bar

two tvs, comfortable beds, lots of space in the rooms, very clean. the kids loved how

staff, pool

some noisy neighbors on the corridor, possibly since we were in front of the pool, laundry and gym

of the hotel in front at the lake, parking free, cleanness, guests laundry room, offer that include breakfast

location is perfect by the lakeud83dudc4dud83cudffd room very comfortable, coins laundry available on spot,gym

the room is also lack of laundry plastic bag, toothpaste,

in front of the lake free parking laundry room for guests swimming pool fitness center

no laundry machines for ppl staying long

were pet friendly without a pet fee

47$ from airport bar and restaurant was closed . room service only my door didn t lock

the gym is pretty good

room was clean, wifi was fast and location was perfect close to square one and short drive from airport and

one of the reasons we booked this hotel was because it claimed to have a laundry in its booking

wifi connection very slow

very quiet area, easy parking

very little parking for a motel with so many rooms

better parking

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

i also like that there's laundry facilities if needed

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

room was clean gym was fine

guard that did absolutely nothing, even when teenagers came in and were extremely rowdy with tiny kids swimming

cleaning was not done properly. no laundry service

laundry service was good, should have another an extra washer/dryer

they only had 1 handicap parking spot need to add more

pool had some children that were unsupervised

the pool was great for kids.

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

came back to zero parking, trucks with trailers and big rigs we're taking up multiple spots.

they have just few parking for 2 hotels right next to each other

bar only open later in the day

parking sucks

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

good breakfast, laundry room very useful and very spacious family suite

the on-site laundry facilities were a bonus along with the swimming pool

they have complimentary breakfast, free parking, self-service laundry and indoor pool

he was just a peon so was true but it was incredibly frustrating as i was waiting with my 3 young kids and it

laundry room is in the basement and needs a key to access

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

the spa and the pool and the cafeteria in the entrance a good screen tv size inside the room

the lights went out at 9pm when the pool hours stated until 10pm

the pool was good and breakfast was excellent

more than one room (full kitchen, laundry)

our stay was only 2 nights but the full kitchen and laundry would have been beneficial for anthing longer

booked this place because after a certain time of travelling we wanted to do laundry

hotel does have a lot to offer with full kitchen and laundry

great location, and very helpful to have a little kitchen and a laundry (though it didnt work).

that they had laundry on site

gym, laundry etc. everything we needed and then some.

able to do my own laundry

we made use of the breakfast, laundry

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

the room was ok (comfortable, clean) but no laundry bag

they have a laundry room and we managed to wash all of our clothes for a good value

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

access to laundry facilities 24//7

pool & laundry facilities were closed although no mention on the website

i had to pay for laundry and pay for detergent too. it should be free of cost.

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

the bed was comfortable. having a bar and restaurant downstairs was nice.

checking out, my guests and i all noticed the trunk of each our cars were slightly opened after parking in the

very clean, free shuttle bus from the airport, staff always kind and available

there is a coin laundry in the truck stop across the road

even their replacement pillows from their laundry had stains when handed to me

also, ice maker and drinks vending machine on the landing by the lifts, gymnasium, pool and small bar

room service

the bar and restaurant hours are too short.

i wish there was a hot tub and laundry facilities

laundry was left with tags for laundry in the room and it wasn

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

the cleanliness and comfort was fantastic. the great laundry facility was convenient

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

the hotel has a laundry room for the guests to use, clean and well organized

the gym was good as was the laundry facility

room was across the hall from hotel facilities (i think it was the laundry)

wifi was good

they have a great little gym, free coffee and wifi and a truly helpful staff on site

great staff, room service, comfortable bed and free shuttle bus

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

clean, quiet, plenty of free parking

walk distance to many restaurants. nice pool. good breakfast

7 its located in an industrial park, no food or bar after 9 pm breakfast, and disastrous bad bad

stayed here with the children because they have heated pool and jacuzzi/hot tub

shuttle is really just a sedan that fits 4 people plus driver

the breakfast buffet was excellent, and we also enjoyed the hotel s pool and hot tub

was no safe in the room and our room was right across from the pool so you could hear kids screaming

we especially appreciated the full kitchen, including the refrigerator, freezer, microwave, stove, oven hood,

breakfast was great

there is everything you need for a good holiday: we used the pool, laundry, bistro

location, from our window we could see planes landing so the kids were thrilled

the wifi connection was not the best

stay was just one night to get us close for our flight the next day; kids loved the pool and the room was

room tv did not have wifi, the manteinance guy came, he couldn t fixed it, i gave a tip

friendly staff, clean rooms, & laundry facilities are always a plus!

to use a laundry facility to wash a few things and the washing machine seem to of been out of service for a

the laundry facilities were a great bonus as

cleanliness in the rooms was decent but the laundry room and stairwells as an example were less than ok

tv had cable, radio ice machine but the ice machines ice was dirty with black specks in it, laundry room with

there is also a laundry where you can dry-clean your clothes for a fee, many thanks to the hotel for providing

friendly staff, laundry, and good breakfast. quite for being near airport.

the guest laundry &

and diming for every little thing, lots of things included in the room at no additional charge (laundry, parking

the dry cleaner was supposed to deliver the laundry by 7 pm

-laundry facilities, complimentary breakfast, free airport shuttle, etc

some of laundry machines were out of order

coin laundry available on site

were friendly and helpful, the bed was super comfy, the pool was well maintained and access to a laundry facility

comfortable rooms. laundry possibility.

small laundry area, just one dryer and one washing machine.

great location for airport clean gym laundry nice rooms friendly staff

close to the airport and hotel has a shuttle service hotel as a laundry available to guests

facilities, laundry room, gym and breakfast was great.

there was a laundry available for guests use with big maytag appliances

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

no laundry service, which should have been there

the parking.

stuff was friendly. great breakfast rooms were very clean and comfortable

no laundry service and price not including breakfast

the rooms were well kept, the bathroom was very nice, and the laundry room was a nice addition

good facilities such as laundry, tho i didn t have time to use

the electric fireplace didn't have flames.

the kitchen and bar were closed the night we were there :(

good food and pool

i requested a pet free room, i was informed that animals were allowed in all rooms however they do exceptional

new, bright colours, awesome swimming pool, and lots of earing options around

pet fee for one night, and $20 for parking, plus tax

breakfast buffet took my expectations beyond

also has laundry

parking was important to me, as many other hotels i researched charged $30 or more per night, plus

room service wasn t daily and very little breakfast options.

room was nice and clean, breakfast was pretty good. place was better than expected.

to the airport, spacious with complete kitchen facilities and all the amenities one could want it need after a

laundry facilities

- laundry area is very accessible- very important if you have kids - being able to cook is also great

the meals provided and laundry.

free breakfast is great free suppers even better the pool and the laundry all wonderful and working the water

access to laundry facilities is also a bonus

00 a day for parking that i wasn't told about when i booked the hotel,no laundry room

kind staff - we arrived really late at night with kids

bed and sheets were very confortable. fitness gym was well equipped.

it was very late at night and we had two kids with us he made them laugh and was so friendly the kids have been

the kids enjoyed using the safe

having access to a laundry. compliments afternoon cheese and biscuits .

pool but no hot tubs or tubs, big, gym, laundry, nice out look from window, ice, stove, dishwasher, kitchen,

rooms, big well equipped, clean with all the needed services great gym, very good laundry

only 2 operating washing machines in the guest laundry

but the laundry that you pay for and do your self in house i love

was stranded due to flight cancellations and they have no self use laundry machines, she asked and could only

the laundry carts collected outside our door, were moved to the lift, they were replaced by more carts;

room service prices were very high.

did not want to deal with waiting for a shuttle in the cold and carrying bags up stairs

wifi is not free

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

no laundry facilities other than dry cleaning

walking distance to the airport (15 min). good wifi, friendly staff, comfortable room.

close to the airport/ shuttle included, good beats in the shuttle

to the airport; regular free shuttle; very friendly, helpful staff; i appreciated being given a late check out